Arne Brutschy
f3e52a2f12
Adds pre-defined values for public tickets
...
This commit adds three new settings that allow the operator to
pre-define the `queue`, `priority` and `due_date` fields for public
tickets. If one of these settings are present the corresponding input
field is hidden from the form.
The settings are the following:
HELPDESK_PUBLIC_TICKET_QUEUE = 'website'
HELPDESK_PUBLIC_TICKET_PRIORITY = 2
HELPDESK_PUBLIC_TICKET_DUE_DATE = ''
If the due date is set to the empty string, no due date is saved in the
ticket (analogously to the form). The other settings should be
self-explanatory.
2018-01-09 14:53:05 +01:00
Garret Wassermann
bad1ece1c5
Remove offending CSS comment again to address #479
2017-12-29 01:03:16 -05:00
Garret Wassermann
aa63e8f299
Really fix py 2 imp/importlib
2017-12-28 09:26:14 -05:00
Garret Wassermann
4b78704180
Fix error on python 2
2017-12-28 09:22:57 -05:00
Garret Wassermann
d18ce1f1d5
Bump version to 0.2.6 to fix remaining Django 2.0 warnings
2017-12-28 09:11:34 -05:00
Garret Wassermann
5112f0dfd0
Address deprecation warnings to be compatible with Django 2.0
2017-12-28 07:23:51 -05:00
Garret Wassermann
f91762d4cd
Bump version to 0.2.5, add STATIC_ROOT to demo config to test collectstatic
2017-12-28 06:32:42 -05:00
Garret Wassermann
0d2df19835
Fix collectstatic errors, as reported in #479
2017-12-28 06:04:05 -05:00
Garret Wassermann
e83b64c973
Bump to version 0.2.4
2017-12-18 00:32:33 -05:00
Garret Wassermann
4c184a6aa8
Ignore helpdesk/attachments folder autogenerated by demo, make distclean will remove it too
2017-12-18 00:31:53 -05:00
Garret Wassermann
73ba28cb6c
Update demo settings to link to django 1.11 documentation since we require that version
2017-12-18 00:28:03 -05:00
Garret Wassermann
e19666b729
Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577
2017-12-17 23:47:48 -05:00
Garret Wassermann
5502333a4c
Add warning about changing the email subject template, to address issue brought up in #577
2017-12-17 23:41:53 -05:00
Garret Wassermann
8972baddda
Remove dead jqplot code from report output, and remove unused jqplot plugin from static/ directory
2017-12-17 23:23:03 -05:00
Garret Wassermann
fca81ac38c
Remove duplicate jquery files, update public_base to point to jquery included in vendor/ directory
2017-12-17 23:16:14 -05:00
Garret Wassermann
2d8d8dcf0c
Remove offending comment in jquery-ui.min.css, as previously reported in #479
2017-12-17 23:09:12 -05:00
Garret Wassermann
230b9d7ed0
Fix broken try-except statement in lib, for #577
2017-12-15 20:35:41 -05:00
Garret Wassermann
03599f462b
Catch exception when someone enters a non-integer text into the public ticket view form, #576
2017-12-15 20:28:39 -05:00
Garret Wassermann
1d63e25855
Improve permissions to view pages, to partially address #326
2017-12-15 17:18:54 -05:00
Garret Wassermann
f173b6a859
Merge pull request #574 from pjsong/master
...
fix typo of new chinese support in emailtemplate
2017-12-11 13:06:38 -05:00
jeson_peng
6ff5799bef
fix typo in new chinese support in emailtemplate, demo is ready at helpdesk.pengel.cn
2017-12-11 15:53:43 +08:00
Garret Wassermann
980e8b6f7d
Update version to 0.2.3 to include zh_Hans translations forgotten from 0.2.2 upload
2017-12-09 22:53:47 -05:00
Garret Wassermann
e635853570
Merge remote-tracking branch 'upstream/master'
2017-12-09 22:50:57 -05:00
Garret Wassermann
686d0f9540
Update demodesk project version to match the django-helpdesk version
2017-12-09 12:12:48 -05:00
Garret Wassermann
17c75b0ace
Merge pull request #573 from pjsong/master
...
add translation for chinese, zh_Hans is the new locale support code for django
2017-12-09 11:39:22 -05:00
jeson_peng
2007fcdc30
add translation for chinese, zh_Hans is the new locale support code for django
2017-12-09 18:52:39 +08:00
Garret Wassermann
a6c1469bfb
Update zh_CN translation, see #571 , thanks pjsong!
2017-12-08 11:53:27 -05:00
Garret Wassermann
47f92eba1e
More PEP8 fixes for get_email
2017-12-06 02:59:50 -05:00
Garret Wassermann
9340e149d5
Wrap IMAP login attempt in a try except, log error if session timeout and exit script gracefully to prevent crashes, to address #568
2017-12-06 02:55:31 -05:00
Garret Wassermann
a2c10edb35
Fix bytes/str confusion in Py3 after address naked except
2017-12-06 02:28:18 -05:00
Garret Wassermann
c085dba901
Trying to actually fix naked except
2017-12-06 02:21:46 -05:00
Garret Wassermann
0b249e1693
Fix error importing django settings due to naked except
2017-12-06 02:11:45 -05:00
Garret Wassermann
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
Garret Wassermann
2290be4e1b
Use pycodestyle instead of pep8 for testing, to address #570
2017-12-06 01:27:02 -05:00
Garret Wassermann
dffab1bb6a
PEP8 fixes for test_get_email.py
2017-12-05 03:52:38 -05:00
Garret Wassermann
fca6b483f2
Add PGP signed email test case to get_email tests, for #567
2017-12-05 03:47:05 -05:00
Garret Wassermann
32cc5e2496
Patch for handling base64 encoding on Py 2 and 3, to address #567
2017-12-05 02:51:15 -05:00
Garret Wassermann
43035afc07
Update travis to use latest Django
2017-12-05 02:41:45 -05:00
Garret Wassermann
47c1a7b1c3
Merge branch 'upstream/0.2.x', to merge #566
2017-11-03 01:15:21 -04:00
Garret Wassermann
d1a8f90156
Merge pull request #566 from nicoamaro/patch-1
...
Update install.rst
2017-11-02 16:14:47 -04:00
nicoamaro
d7fbcf02d9
Update install.rst
2017-11-02 15:55:51 -03:00
Garret Wassermann
65c1d05eef
Use BeautifulSoup to get text out of HTML-only emails, to address issue in #565
2017-10-31 03:24:04 -04:00
Garret Wassermann
8f375e1379
Address bytes/str issue with POP3 email in get_email script, to address #565
2017-10-31 01:24:26 -04:00
Garret Wassermann
1bd88c0f4f
Turn on template debug for the demo
2017-10-30 00:56:06 -04:00
Garret Wassermann
ee1cae07a4
Change ticket sorting via form, to fix #562
2017-10-28 10:47:46 -04:00
Garret Wassermann
8ba2614a96
Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting
2017-10-24 01:20:15 -04:00
Garret Wassermann
ac47f3ec4f
Reset version, provide docs, for new branch management guidelines
2017-10-24 01:06:51 -04:00
Garret Wassermann
004478f6e4
Merge pull request #558 from msaelices/feat-raise-404-if-anon
...
Feat raise 404 if anon
2017-10-24 00:58:12 -04:00
Manuel Saelices
36d4b7ec0d
Merge branch 'master' into feat-raise-404-if-anon
2017-10-04 03:46:28 +02:00
msaelices
eec7024983
Bump 0.2.0.2 version
2017-10-04 03:44:51 +02:00
