Ross Poulton
|
d829b1aaf6
|
* Added priority icons for list views
* Added nice buttons for Accept/Edit/Take/etc with template
|
2008-01-12 05:37:45 +00:00 |
|
Ross Poulton
|
ccb5b9fd97
|
* Updated license file
* Added support for pre-written responses - uses Ajax to populate comment box.
|
2008-01-11 01:00:01 +00:00 |
|
Ross Poulton
|
ff7f718caf
|
* Allow priority selection on submission
* Display coloured background on new Priority column in lists
* Allow sorting by priority in ticket list
|
2008-01-10 05:06:47 +00:00 |
|
Ross Poulton
|
8aae8564ba
|
* Add 'modified' field to tickets - updated when the ticket or a followup is saved
* Added 'Priority' ot tickets along with update code.
|
2008-01-10 00:28:45 +00:00 |
|
Ross Poulton
|
5052d40876
|
* Add htdocs (including jquery & nicEdit; need to sort out licensing)
* Update readme to reflect htdocs usage.
|
2008-01-08 00:02:52 +00:00 |
|
Ross Poulton
|
d146283259
|
* Only e-mail user on ticket change if there is a comment to send them.
|
2008-01-07 20:31:56 +00:00 |
|
Ross Poulton
|
977d0e0aca
|
* Improve e-mail sending when ticket is updated or resolved
|
2008-01-07 20:30:55 +00:00 |
|
Ross Poulton
|
10158056b6
|
* Add README and LICENSE files
* Add e-mail templates for submitter-based emails
* Add send_multipart_email() to lib.py - sends HTML/plain emails
* Add 'Take' link to unassigned tickets on ticket detail view
* Add Description to ticket detail view
* When resolving ticket, copy comment into ticket resolution
* Display resolution and 'Accept & Close' link on ticket detail view
* Create scripts/ folder
* Added POP/IMAP details to Queue model
* Added get_email.py; polls POP/IMAP boxes & creates ticket
* Added keyword search functionality
|
2008-01-07 20:22:13 +00:00 |
|
Ross Poulton
|
3fccc19af8
|
Fix bug where opening & assigning in one go didn't work.
|
2007-12-28 03:38:39 +00:00 |
|
Ross Poulton
|
20ede72e59
|
Utilise markdown on ticket body descriptions. Note: Needs django.contrib.markup in the parent projects' settings.py file.
|
2007-12-28 03:35:28 +00:00 |
|
Ross Poulton
|
aa343ecaa2
|
Fix model import
|
2007-12-28 03:33:33 +00:00 |
|
Ross Poulton
|
7ccda25867
|
Write a FollowUp when opening a ticket, which contains the user-submitted body of the ticket.
|
2007-12-28 03:29:45 +00:00 |
|
Ross Poulton
|
ab77356cd7
|
* Expanded existing docstrings, added new ones
* Added __unicode__ method for TicketChange.
|
2007-12-27 01:35:34 +00:00 |
|
Ross Poulton
|
5873258db4
|
Propset Id
|
2007-12-27 00:33:06 +00:00 |
|
Ross Poulton
|
015a7dd166
|
Initial import of Python files & templates
|
2007-12-27 00:29:17 +00:00 |
|