Timothy Hobbs
fbae218281
Add ability to autoset custom fields in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
aadfe08504
Add iframe supporting view for submitting tickets
2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66
Add ability to hide fields in public ticket submission form using kwargs
2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a
Django <2 is no longer supported
2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239
Refactor query code into customizable class
2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c
Add timeline view for ticket queries
2020-01-20 13:03:44 +01:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property
2020-01-04 08:50:09 +01:00
Garret Wassermann
1784d5cf60
Follow recommendation to use == instead of keyword is
2019-12-17 08:41:30 -05:00
Timothy Hobbs
61dd12abd9
Fix tests
2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8
PEP-8 codestyle improvements to pass tests
2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356
Fix some renaming issues from most recent merge
2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349
Further refactor datatables code
2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39
Move query helper functions out of lib to special query file
2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd
Refactor and fix datatables code to use cache safely
2019-10-11 15:50:35 +02:00
Timothy Hobbs
03d1c66dd6
Refactor ticket list code
2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512
Remove "classic" code path and always use datatables for ticket lists
2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224
Refactor ticket list
2019-10-08 17:54:58 +02:00
Garret Wassermann
7f27eb9428
Merge 0.2.17 release into develop
2019-08-27 21:53:25 -04:00
Janne Alatalo
e9fc53d461
Fix linter error
2019-08-27 14:36:58 +03:00
Janne Alatalo
0a43b9a160
Add support for custom login handler
...
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
2019-08-27 13:02:07 +03:00
Jachym Cepicky
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
Garret Wassermann
0de263280f
Merged 0.2.16 bugfixes
2019-05-25 01:25:39 -04:00
Garret Wassermann
b61c0c71fd
Merge pull request #757 from OpenGeoLabs/145_due_date
...
fix issue with setting due date format, for the issue #145
2019-05-24 13:23:52 -04:00
Jachym Cepicky
2e58798fe1
fixes #758 : enables adding comments to public tickets
2019-05-23 09:55:08 +02:00
Jachym Cepicky
611e6de928
fix for the issue #145
2019-05-22 11:20:01 +02:00
Jachym Cepicky
ef63a1186b
fix markdown bug
2019-03-29 15:17:10 +01:00
Timothy Hobbs
89be7a0fde
Don't show resolved tickets in unassigned tickets list
...
Fixes #741
2019-03-27 17:16:33 +01:00
Cedric Carrard
9c85b8e8c1
fix redirect loop
2019-03-20 16:12:19 +01:00
Cedric Carrard
e4d6a54659
fix public homepage with kb_category but without kb disabled
2019-03-15 14:10:43 +01:00
Jachym Cepicky
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
Jachym Cepicky
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
Jachym Cepicky
8cc0ca47f8
display list of queues only for users with right permissions
2019-02-05 15:44:06 +01:00
Garret Wassermann
43ed3ac773
PEP-8 fixes for mail threading merge
2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692
Merge brunotikami/master for user and email threading, for #385 and #375
2018-12-28 10:53:28 -05:00
Garret Wassermann
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling
2018-12-27 16:39:31 +01:00
Garret Wassermann
ea8c75b884
Fix saving and loading custom queries, update for Py3/Django2.x
2018-12-21 19:14:54 -05:00
Garret Wassermann
2cd438f7b2
Demo should disable server-side processing for local demo usage
2018-12-21 16:35:26 -05:00
Garret Wassermann
5940b706c1
Merge branch 'develop' into bootstrap4
2018-12-20 21:55:24 -05:00
Garret Wassermann
a11c595a7c
PEP-8 fixes
2018-12-20 21:30:23 -05:00
Garret Wassermann
5fe98f245f
Merge branch 'develop' into bootstrap4
2018-12-15 14:03:52 -05:00
Garret Wassermann
3a5e49452b
Merge remote-tracking branch 'shash/fix_vote' into develop for #652
2018-12-15 13:44:34 -05:00
Garret Wassermann
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
...
This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
...
Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
shashwat1002
e0c03996ad
add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred
2018-10-17 23:09:43 +05:30
Garret Wassermann
150f18e9b5
Merge branch 'develop' into bootstrap4
2018-10-15 14:14:38 -04:00
