mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
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2339 lines
68 KiB
Plaintext
2339 lines
68 KiB
Plaintext
# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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# Ross Poulton <ross@rossp.org>, 2011.
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#
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2011-05-11 15:05+1000\n"
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"PO-Revision-Date: 2011-05-12 00:22+0000\n"
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"Last-Translator: kolin22 <kolin22@gmail.com>\n"
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"Language-Team: French (http://www.transifex.net/projects/p/django-helpdesk/team/fr/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: fr\n"
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"Plural-Forms: nplurals=2; plural=(n > 1)\n"
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#: forms.py:108 forms.py:339 models.py:262
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#: templates/helpdesk/dashboard.html:10 templates/helpdesk/dashboard.html:26
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#: templates/helpdesk/dashboard.html:44 templates/helpdesk/rss_list.html:23
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#: templates/helpdesk/ticket_list.html:54
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:186 views/staff.py:846
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#: views/staff.py:852 views/staff.py:858
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msgid "Queue"
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msgstr "File d'attente"
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#: forms.py:117
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msgid "Summary of the problem"
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msgstr "Résumé du problème"
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#: forms.py:122
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msgid "Submitter E-Mail Address"
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msgstr "Adresse E-Mail de l'Emetteur"
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#: forms.py:123
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr ""
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"Cette adresse e-mail recevra des copies de toutes les mises à jour publiques"
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" de ce ticket."
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#: forms.py:129
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msgid "Description of Issue"
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msgstr "Description du problème"
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#: forms.py:136
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msgid "Case owner"
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msgstr "Propriétaire du cas"
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#: forms.py:137
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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"Si vous sélectionnez un autre propriétaire que vous-même, il lui sera "
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"immédiatement envoyé par courriel les détails de ce billet."
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#: forms.py:145 models.py:322 management/commands/escalate_tickets.py:152
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:129
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#: templates/helpdesk/ticket_desc_table.html:22
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:265
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msgid "Priority"
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msgstr "Priorité"
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#: forms.py:146
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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"Veuillez choisir une priorité avec attention. En cas de doute, laisser sur "
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"'3'."
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#: forms.py:152 forms.py:375
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msgid "Attach File"
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msgstr "Joindre un fichier"
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#: forms.py:153 forms.py:376
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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"Vous pouvez joindre un fichier tel qu'un document ou une capture d'écran "
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"pour ce ticket."
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#: forms.py:161 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:132
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#: templates/helpdesk/ticket_desc_table.html:33
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#: templates/helpdesk/ticket_list.html:58
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#: templates/helpdesk/ticket_list.html:186 views/staff.py:276
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msgid "Tags"
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msgstr "Tags"
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#: forms.py:162
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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"Mots, séparés par des espaces, ou des phrases séparées par des virgules. "
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"Ceux-ci devraient renseigner les caractéristiques importantes de ce billet."
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#: forms.py:251
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msgid "Ticket Opened"
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msgstr "Ticket Ouvert"
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#: forms.py:258
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Ticket Ouvert et Assigné à %(name)s"
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#: forms.py:348
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msgid "Summary of your query"
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msgstr "Résumé de votre requête"
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#: forms.py:353
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msgid "Your E-Mail Address"
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msgstr "Votre Adresse Email"
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#: forms.py:354
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Nous vous enverrons un courriel dès que votre billet sera mis à jour."
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#: forms.py:359
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msgid "Description of your issue"
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msgstr "Description de votre problème"
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#: forms.py:361
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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"Soyez aussi précis que possible dans votre description, renseignez chaque "
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"détails dont nous pourrions avoir besoin pour traiter votre requête."
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#: forms.py:369
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msgid "Urgency"
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msgstr "Urgence"
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#: forms.py:370
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msgid "Please select a priority carefully."
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msgstr "Veuillez choisir une priorité avec attention."
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#: forms.py:458
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msgid "Ticket Opened Via Web"
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msgstr "Ticket ouvert via le Web"
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#: forms.py:528
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msgid "Show Ticket List on Login?"
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msgstr "Afficher la liste des Ticket lors de la connexion?"
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#: forms.py:529
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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"Afficher la liste des tickets lors de la connexion? Dans le cas contraire, "
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"le tableau de bord sera affiché."
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#: forms.py:534
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msgid "E-mail me on ticket change?"
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msgstr "M'envoyer un courriel lors de changement pour le ticket?"
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#: forms.py:535
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr ""
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"Si vous êtes le propriétaire d'un ticket et que le ticket est modifié via le"
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" web par quelqu'un d'autre, voulez-vous recevoir un courriel?"
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#: forms.py:540
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msgid "E-mail me when assigned a ticket?"
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msgstr "M'envoyer un courriel lorsqu'on m'assigne un ticket?"
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#: forms.py:541
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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"Si vous êtes affecté à un ticket via le web, voulez-vous recevoir un "
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"courriel?"
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#: forms.py:546
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr "M'envoyer un courriel lorsqu'un ticket est modifié via l'API?"
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#: forms.py:547
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr "Si un ticket est modifié par l'API, voulez-vous recevoir un courriel?"
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#: forms.py:552
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msgid "Number of tickets to show per page"
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msgstr "Nombre de tickets à afficher par page"
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#: forms.py:553
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "Combien de tickets voulez-vous voir sur la page Liste des Tickets?"
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#: forms.py:560
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "Utiliser mon adresse e-mail lors de la soumission des tickets?"
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#: forms.py:561
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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"Quand vous soumettez un ticket, voulez-vous d'utiliser automatiquement votre"
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" adresse e-mail comme adresse d'émetteur? Vous pouvez taper une autre "
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"adresse e-mail lors de la saisie du ticket en cas de besoin, cette option ne"
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" modifie que la valeur par défaut."
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#: models.py:32 models.py:256 models.py:484 models.py:781 models.py:815
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:123 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:186 views/staff.py:255
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msgid "Title"
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msgstr "Titre"
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#: models.py:37 models.py:786 models.py:1152
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msgid "Slug"
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msgstr "Slug"
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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"Ce slug est utilisé lors de la construction des ID tickets. Une fois "
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"définie, éssayez de ne pas le changer ou les email risquent de ne plus "
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"fonctionner"
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#: models.py:43 models.py:1009 models.py:1079 models.py:1149
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Adresse E-Mail"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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"Tous les e-mails sortants pour cette file d'attente utiliseront cette "
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"adresse e-mail. Si vous utilisez IMAP ou POP3, ce doit être l'adresse e-mail"
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" pour cette boîte aux lettres."
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#: models.py:52 models.py:760
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msgid "Locale"
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msgstr "Localisation"
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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"Localisation de cette file d'attente. Toute la correspondance dans cette "
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"file sera dans cette langue."
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "Autoriser la publication publique?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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"Cette file d'attente doit-elle être listée dans le formulaire public de "
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"soumission ?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "Autoriser la publication E-Mail?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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"Voulez-vous du relever la boîte e-mail ci-dessous pour la création de "
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"nouveaux tickets?"
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#: models.py:76
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msgid "Escalation Days"
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msgstr "Jours d'augmentation des priorités."
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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"Pour les tickets qui ne sont pas affectés, à quelle fréquence souhaitez-vous"
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" augmenter leur priorité? Mettre à 0 pour pas d'augmentation."
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr "Nouvelle adresse CC de Ticket"
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#: models.py:88
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
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"e-mail addresses."
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msgstr ""
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#: models.py:94
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msgid "Updated Ticket CC Address"
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msgstr "Adresse CC de ticket mise à jour"
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#: models.py:98
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr ""
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#: models.py:105
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msgid "E-Mail Box Type"
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msgstr "Type de boites mail"
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#: models.py:107
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msgid "POP 3"
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msgstr "POP 3"
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#: models.py:107
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msgid "IMAP"
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msgstr "IMAP"
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#: models.py:110
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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"Type de serveur mail pour la création automatique de tickets depuis une "
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"boîte aux lettres - POP3 et IMAP sont supportés."
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#: models.py:115
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msgid "E-Mail Hostname"
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msgstr "E-Mail Hostname"
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#: models.py:119
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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"Votre adresse de serveur e-mail - soit le nom de domaine ou adresse IP. Peut"
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" être \"localhost\"."
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#: models.py:124
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msgid "E-Mail Port"
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msgstr "E-Mail Port"
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#: models.py:127
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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"Numéro de port à utiliser pour accéder aux e-mails. Par défaut, POP3 utilise"
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" le \"110\", et IMAP le \"143\". Cela peut différer sur certains serveurs. "
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"Laissez le champ vide pour utiliser les paramètres par défaut."
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#: models.py:133
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msgid "Use SSL for E-Mail?"
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msgstr "Utiliser SSL pour les E-Mail?"
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#: models.py:136
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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"Que ce soit pour utiliser SSL pour IMAP ou POP3 - les ports par défaut "
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"lorsque vous utilisez SSL sont 993 pour IMAP et 995 pour POP3."
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#: models.py:141
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msgid "E-Mail Username"
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msgstr "Nom d'utilisateur E-Mail"
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#: models.py:145
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msgid "Username for accessing this mailbox."
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msgstr "Nom d'utilisateur pour accéder à cette boîte aux lettres."
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#: models.py:149
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msgid "E-Mail Password"
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msgstr "Mot de passe E-Mail"
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#: models.py:153
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msgid "Password for the above username"
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msgstr "Mot de passe pour le nom d'utilisateur ci-dessus"
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#: models.py:157
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msgid "IMAP Folder"
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msgstr "Dossier IMAP"
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#: models.py:161
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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"Si vous utilisez IMAP, à partir de quel dossier souhaitez-vous extraire les "
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"messages? Cela vous permet d'utiliser un compte IMAP pour plusieurs files "
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"d'attente, en filtrant les messages sur votre serveur IMAP dans des dossiers"
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" distincts. Par défaut: INBOX."
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#: models.py:168
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msgid "E-Mail Check Interval"
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msgstr "Périodicité de la vérification des e-mail."
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#: models.py:169
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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"A quelle fréquence voulez vous vérifier cette boîte aux lettres? (En "
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"minutes)"
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#: models.py:240 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:87
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msgid "Open"
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msgstr "Ouvert"
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#: models.py:241 templates/helpdesk/ticket.html:93
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#: templates/helpdesk/ticket.html.py:99 templates/helpdesk/ticket.html:104
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#: templates/helpdesk/ticket.html.py:108
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msgid "Reopened"
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msgstr "Réouvert"
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#: models.py:242 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:88 templates/helpdesk/ticket.html.py:94
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#: templates/helpdesk/ticket.html:100
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msgid "Resolved"
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msgstr "Résolu"
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#: models.py:243 templates/helpdesk/ticket.html:89
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#: templates/helpdesk/ticket.html.py:95 templates/helpdesk/ticket.html:101
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#: templates/helpdesk/ticket.html.py:105
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msgid "Closed"
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msgstr "Fermé"
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#: models.py:244 templates/helpdesk/ticket.html:90
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#: templates/helpdesk/ticket.html.py:96 templates/helpdesk/ticket.html:109
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msgid "Duplicate"
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msgstr "Dupliquer"
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#: models.py:248
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msgid "1. Critical"
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msgstr "1. Critique"
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#: models.py:249
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msgid "2. High"
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msgstr "2. Haut"
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#: models.py:250
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msgid "3. Normal"
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msgstr "3. Normal"
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#: models.py:251
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msgid "4. Low"
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msgstr "4. Faible"
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#: models.py:252
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msgid "5. Very Low"
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msgstr "5. Très faible"
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#: models.py:266 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket_list.html:69
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#: templates/helpdesk/ticket_list.html:186
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msgid "Created"
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msgstr "Créé le"
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#: models.py:268
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msgid "Date this ticket was first created"
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msgstr "Date de création du ticket"
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#: models.py:272
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msgid "Modified"
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msgstr "Mis à jour"
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#: models.py:274
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msgid "Date this ticket was most recently changed."
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msgstr "Dernière date de modification de ce ticket."
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#: models.py:278 templates/helpdesk/public_view_ticket.html:16
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#: templates/helpdesk/ticket_desc_table.html:17
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msgid "Submitter E-Mail"
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msgstr "E-mail de l’Émetteur"
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#: models.py:281
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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||
msgstr "L'émetteur recevra un e-mail pour tous les suivis pour cette tâche."
|
||
|
||
#: models.py:290
|
||
msgid "Assigned to"
|
||
msgstr "Assigné à"
|
||
|
||
#: models.py:294 templates/helpdesk/dashboard.html:26
|
||
#: templates/helpdesk/ticket_list.html:55
|
||
#: templates/helpdesk/ticket_list.html:78
|
||
#: templates/helpdesk/ticket_list.html:186
|
||
msgid "Status"
|
||
msgstr "Statut"
|
||
|
||
#: models.py:300
|
||
msgid "On Hold"
|
||
msgstr "En attente"
|
||
|
||
#: models.py:303
|
||
msgid "If a ticket is on hold, it will not automatically be escalated."
|
||
msgstr ""
|
||
"Si un ticket est en attente, sa priorité ne sera pas automatiquement "
|
||
"augmentée."
|
||
|
||
#: models.py:308 models.py:790 templates/helpdesk/public_view_ticket.html:39
|
||
#: templates/helpdesk/ticket_desc_table.html:58
|
||
msgid "Description"
|
||
msgstr "Description"
|
||
|
||
#: models.py:311
|
||
msgid "The content of the customers query."
|
||
msgstr "Contenu de la requête des clients."
|
||
|
||
#: models.py:315 templates/helpdesk/public_view_ticket.html:46
|
||
#: templates/helpdesk/ticket_desc_table.html:65
|
||
msgid "Resolution"
|
||
msgstr "Solution"
|
||
|
||
#: models.py:318
|
||
msgid "The resolution provided to the customer by our staff."
|
||
msgstr "La solution fournies au client par notre personnel."
|
||
|
||
#: models.py:326
|
||
msgid "1 = Highest Priority, 5 = Low Priority"
|
||
msgstr "1 = Priorité la plus élevée , 5 = faible priorité"
|
||
|
||
#: models.py:333
|
||
msgid ""
|
||
"The date this ticket was last escalated - updated automatically by "
|
||
"management/commands/escalate_tickets.py."
|
||
msgstr ""
|
||
"La date à laquelle la priorité de ce ticket à été dernièrement augmentée - "
|
||
"mise à jour automatiquement par la direction / commandes / "
|
||
"escalate_tickets.py."
|
||
|
||
#: models.py:342 templates/helpdesk/ticket_desc_table.html:13
|
||
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:171 views/staff.py:212
|
||
msgid "Unassigned"
|
||
msgstr "Non assigné"
|
||
|
||
#: models.py:381
|
||
msgid " - On Hold"
|
||
msgstr " - En attente"
|
||
|
||
#: models.py:475 models.py:1067 models.py:1207 models.py:1232
|
||
#: templates/helpdesk/public_homepage.html:9
|
||
#: templates/helpdesk/public_view_form.html:12
|
||
msgid "Ticket"
|
||
msgstr "Ticket"
|
||
|
||
#: models.py:479 models.py:708 models.py:1002 models.py:1146
|
||
msgid "Date"
|
||
msgstr "Date"
|
||
|
||
#: models.py:491 views/staff.py:226
|
||
msgid "Comment"
|
||
msgstr "Commentaire"
|
||
|
||
#: models.py:497
|
||
msgid "Public"
|
||
msgstr "Public"
|
||
|
||
#: models.py:500
|
||
msgid ""
|
||
"Public tickets are viewable by the submitter and all staff, but non-public "
|
||
"tickets can only be seen by staff."
|
||
msgstr ""
|
||
"Les tickets publics sont visibles par l'émetteur et l'ensemble du personnel,"
|
||
" mais les billets non-public ne peuvent être vus que par le personnel."
|
||
|
||
#: models.py:508 models.py:882 models.py:1075 views/staff.py:822
|
||
#: views/staff.py:828 views/staff.py:834 views/staff.py:840
|
||
msgid "User"
|
||
msgstr "Utilisateur"
|
||
|
||
#: models.py:512 templates/helpdesk/ticket.html:84
|
||
msgid "New Status"
|
||
msgstr "Nouveaux statuts"
|
||
|
||
#: models.py:516
|
||
msgid "If the status was changed, what was it changed to?"
|
||
msgstr "Si le statut a été changé, en quoi l'a-t-il été?"
|
||
|
||
#: models.py:545 models.py:602
|
||
msgid "Follow-up"
|
||
msgstr "Suivi"
|
||
|
||
#: models.py:549 models.py:1212
|
||
msgid "Field"
|
||
msgstr "Champ"
|
||
|
||
#: models.py:554
|
||
msgid "Old Value"
|
||
msgstr "Ancienne valeur"
|
||
|
||
#: models.py:560
|
||
msgid "New Value"
|
||
msgstr "Nouvelle valeur"
|
||
|
||
#: models.py:568
|
||
msgid "removed"
|
||
msgstr "retiré"
|
||
|
||
#: models.py:570
|
||
#, python-format
|
||
msgid "set to %s"
|
||
msgstr "défini à %s"
|
||
|
||
#: models.py:572
|
||
#, python-format
|
||
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
||
msgstr "changé de \"%(old_value)s\" à \"%(new_value)s\""
|
||
|
||
#: models.py:606
|
||
msgid "File"
|
||
msgstr "Fichier"
|
||
|
||
#: models.py:611
|
||
msgid "Filename"
|
||
msgstr "Nom de fichier"
|
||
|
||
#: models.py:616
|
||
msgid "MIME Type"
|
||
msgstr "Type MIME"
|
||
|
||
#: models.py:621
|
||
msgid "Size"
|
||
msgstr "Taille"
|
||
|
||
#: models.py:622
|
||
msgid "Size of this file in bytes"
|
||
msgstr "Poids de ce fichier en octets"
|
||
|
||
#: models.py:657
|
||
msgid ""
|
||
"Leave blank to allow this reply to be used for all queues, or select those "
|
||
"queues you wish to limit this reply to."
|
||
msgstr ""
|
||
"Laissez vide pour permettre à cette réponse d'être utilisée pour toutes les "
|
||
"files d'attente, ou sélectionner les files d'attente auxquelles vous "
|
||
"souhaitez limiter cette réponse."
|
||
|
||
#: models.py:662 models.py:703 models.py:997
|
||
#: templates/helpdesk/email_ignore_list.html:13
|
||
msgid "Name"
|
||
msgstr "Nom"
|
||
|
||
#: models.py:664
|
||
msgid ""
|
||
"Only used to assist users with selecting a reply - not shown to the user."
|
||
msgstr ""
|
||
"Seulement utilisé pour aider les utilisateurs à choisir une réponse - n'est "
|
||
"pas afficher pour l'utilisateur."
|
||
|
||
#: models.py:669
|
||
msgid "Body"
|
||
msgstr "Body"
|
||
|
||
#: models.py:670
|
||
msgid ""
|
||
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
||
"queue }} - The queue; and {{ user }} - the current user."
|
||
msgstr ""
|
||
"Context disponible: {{ ticket }} - objet du ticket (eg {{ ticket.title }}); "
|
||
"{{ queue }} - La file d'attente; et {{ user }} - l'utilisateur courant."
|
||
|
||
#: models.py:697
|
||
msgid ""
|
||
"Leave blank for this exclusion to be applied to all queues, or select those "
|
||
"queues you wish to exclude with this entry."
|
||
msgstr "Booléen (case à cocher oui / non)"
|
||
|
||
#: models.py:709
|
||
msgid "Date on which escalation should not happen"
|
||
msgstr "Jours exclus du processus d'augmentation des priorités"
|
||
|
||
#: models.py:726
|
||
msgid "Template Name"
|
||
msgstr "Nom du template"
|
||
|
||
#: models.py:731
|
||
msgid "Subject"
|
||
msgstr "Sujet"
|
||
|
||
#: models.py:733
|
||
msgid ""
|
||
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
||
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
||
" available as in plain_text, below."
|
||
msgstr ""
|
||
"Cela sera préfixé avec \"[ticket.ticket] ticket.title\". Nous vous "
|
||
"recommandons quelque chose de simple comme \"(Mis à jour\") ou \"(Fermé)\" -"
|
||
" le même contexte est disponible en plain_text, ci-dessous."
|
||
|
||
#: models.py:739
|
||
msgid "Heading"
|
||
msgstr "Titre"
|
||
|
||
#: models.py:741
|
||
msgid ""
|
||
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
||
" context is available as in plain_text, below."
|
||
msgstr ""
|
||
"Dans les e-mails HTML, ce sera le titre en haut de l'email - le même "
|
||
"contexte est disponible dans le mode plain_text, ci-dessous."
|
||
|
||
#: models.py:747
|
||
msgid "Plain Text"
|
||
msgstr "Plain Text"
|
||
|
||
#: models.py:748
|
||
msgid ""
|
||
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
||
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
||
msgstr ""
|
||
"Le contexte disponible inclue {{ ticket }}, {{ queue }}, et suivant le temps"
|
||
" passé: {{ resolution }} ou {{ comment }}."
|
||
|
||
#: models.py:754
|
||
msgid "HTML"
|
||
msgstr "HTML"
|
||
|
||
#: models.py:755
|
||
msgid "The same context is available here as in plain_text, above."
|
||
msgstr "Le même contexte est disponible ici comme dans plain_text, ci-dessus."
|
||
|
||
#: models.py:764
|
||
msgid "Locale of this template."
|
||
msgstr ""
|
||
|
||
#: models.py:811 templates/helpdesk/kb_index.html:10
|
||
msgid "Category"
|
||
msgstr "Catégorie"
|
||
|
||
#: models.py:820
|
||
msgid "Question"
|
||
msgstr "Question"
|
||
|
||
#: models.py:824
|
||
msgid "Answer"
|
||
msgstr "Réponse"
|
||
|
||
#: models.py:828
|
||
msgid "Votes"
|
||
msgstr "Votes"
|
||
|
||
#: models.py:829
|
||
msgid "Total number of votes cast for this item"
|
||
msgstr "Nombre total de suffrages exprimés pour cet article"
|
||
|
||
#: models.py:834
|
||
msgid "Positive Votes"
|
||
msgstr "Votes positifs"
|
||
|
||
#: models.py:835
|
||
msgid "Number of votes for this item which were POSITIVE."
|
||
msgstr "Nombre de votes pour cet article qui ont été positifs."
|
||
|
||
#: models.py:840
|
||
msgid "Last Updated"
|
||
msgstr "Dernière mise à jour"
|
||
|
||
#: models.py:841
|
||
msgid "The date on which this question was most recently changed."
|
||
msgstr "La date à laquelle cette question a été la plus récemment modifiées."
|
||
|
||
#: models.py:855
|
||
msgid "Unrated"
|
||
msgstr "Non évalué"
|
||
|
||
#: models.py:886 templates/helpdesk/ticket_list.html:145
|
||
msgid "Query Name"
|
||
msgstr "Nom de la requête"
|
||
|
||
#: models.py:888
|
||
msgid "User-provided name for this query"
|
||
msgstr "Nom de requête fournie par l'utilisateur"
|
||
|
||
#: models.py:892
|
||
msgid "Shared With Other Users?"
|
||
msgstr "Partager avec d'autres utilisateurs?"
|
||
|
||
#: models.py:895
|
||
msgid "Should other users see this query?"
|
||
msgstr "Les autres utilisateurs peuvent-ils voir cette requête?"
|
||
|
||
#: models.py:899
|
||
msgid "Search Query"
|
||
msgstr "Requête de recherche"
|
||
|
||
#: models.py:900
|
||
msgid "Pickled query object. Be wary changing this."
|
||
msgstr "Objets de requête. Changement non recommandé."
|
||
|
||
#: models.py:921
|
||
msgid "Settings Dictionary"
|
||
msgstr "Préférences de dictionnaire"
|
||
|
||
#: models.py:922
|
||
msgid ""
|
||
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
||
"not change this field via the admin."
|
||
msgstr ""
|
||
"Il s'agit d'une représentation codée en base64 d'un dictionnaire Python. Ne "
|
||
"pas modifier ce champ par l'admin."
|
||
|
||
#: models.py:991
|
||
msgid ""
|
||
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
||
"queues you wish to ignore this e-mail for."
|
||
msgstr ""
|
||
"Laissez vide cet e-mail pour qu'il soit ignoré par toutes les files "
|
||
"d'attente, ou sélectionner les files d'attente qui doivent ignorer cet "
|
||
"e-mail."
|
||
|
||
#: models.py:1003
|
||
msgid "Date on which this e-mail address was added"
|
||
msgstr "Date à laquelle cette adresse e-mail a été ajouté"
|
||
|
||
#: models.py:1011
|
||
msgid ""
|
||
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
||
"postmaster@*."
|
||
msgstr ""
|
||
"Entrez une adresse e-mail complète, ou des parties avec des caractères "
|
||
"génériques, par exemple *@domain.com ou postmaster@*."
|
||
|
||
#: models.py:1016
|
||
msgid "Save Emails in Mailbox?"
|
||
msgstr "Sauvegarder e-mails dans la boîte aux lettres?"
|
||
|
||
#: models.py:1019
|
||
msgid ""
|
||
"Do you want to save emails from this address in the mailbox? If this is "
|
||
"unticked, emails from this address will be deleted."
|
||
msgstr ""
|
||
"Voulez-vous enregistrer les courriels provenant de cette adresse dans la "
|
||
"boîte aux lettres? Si ce n'est pas cochée, les e-mails de cette adresse "
|
||
"seront supprimés."
|
||
|
||
#: models.py:1074
|
||
msgid "User who wishes to receive updates for this ticket."
|
||
msgstr "Utilisateurs qui désirent recevoir les mises à jour pour ce ticket."
|
||
|
||
#: models.py:1082
|
||
msgid "For non-user followers, enter their e-mail address"
|
||
msgstr ""
|
||
"Pour des non-utilisateurs suivant les tickets, entrer leur adresse e-mail."
|
||
|
||
#: models.py:1086
|
||
msgid "Can View Ticket?"
|
||
msgstr "Est-il possible de voir le ticket?"
|
||
|
||
#: models.py:1088
|
||
msgid "Can this CC login to view the ticket details?"
|
||
msgstr "Ce CC peut-il se connecter pour voir les détails du ticket?"
|
||
|
||
#: models.py:1092
|
||
msgid "Can Update Ticket?"
|
||
msgstr "Est-il possible de mettre à jour le ticket?"
|
||
|
||
#: models.py:1094
|
||
msgid "Can this CC login and update the ticket?"
|
||
msgstr "Ce CC peut-il se connecter et mettre à jour le ticket?"
|
||
|
||
#: models.py:1121
|
||
msgid "Field Name"
|
||
msgstr "Nom du champ"
|
||
|
||
#: models.py:1122
|
||
msgid ""
|
||
"As used in the database and behind the scenes. Must be unique and consist of"
|
||
" only lowercase letters with no punctuation."
|
||
msgstr ""
|
||
"Utilisé dans la base de données et dans les coulisses. Doit être unique et "
|
||
"se composer de lettres minuscules sans ponctuation."
|
||
|
||
#: models.py:1127
|
||
msgid "Label"
|
||
msgstr "Label"
|
||
|
||
#: models.py:1129
|
||
msgid "The display label for this field"
|
||
msgstr "Le label affiché pour ce champ"
|
||
|
||
#: models.py:1133
|
||
msgid "Help Text"
|
||
msgstr "Texte d'aide"
|
||
|
||
#: models.py:1134
|
||
msgid "Shown to the user when editing the ticket"
|
||
msgstr "Montré à l'utilisateur lors de l'édition du ticket"
|
||
|
||
#: models.py:1140
|
||
msgid "Character (single line)"
|
||
msgstr "Caractère (une seule ligne)"
|
||
|
||
#: models.py:1141
|
||
msgid "Text (multi-line)"
|
||
msgstr "Texte (multi-ligne)"
|
||
|
||
#: models.py:1142
|
||
msgid "Integer"
|
||
msgstr "Entier"
|
||
|
||
#: models.py:1143
|
||
msgid "Decimal"
|
||
msgstr "Décimal"
|
||
|
||
#: models.py:1144
|
||
msgid "List"
|
||
msgstr "Liste"
|
||
|
||
#: models.py:1145
|
||
msgid "Boolean (checkbox yes/no)"
|
||
msgstr "Booléen (case à cocher oui / non)"
|
||
|
||
#: models.py:1147
|
||
msgid "Time"
|
||
msgstr "Heure"
|
||
|
||
#: models.py:1148
|
||
msgid "Date & Time"
|
||
msgstr "Date & Heure"
|
||
|
||
#: models.py:1150
|
||
msgid "URL"
|
||
msgstr "URL"
|
||
|
||
#: models.py:1151
|
||
msgid "IP Address"
|
||
msgstr "Adresse IP"
|
||
|
||
#: models.py:1156
|
||
msgid "Data Type"
|
||
msgstr "Type de données"
|
||
|
||
#: models.py:1158
|
||
msgid "Allows you to restrict the data entered into this field"
|
||
msgstr "Permet de restreindre les données saisies dans ce domaine"
|
||
|
||
#: models.py:1163
|
||
msgid "Maximum Length (characters)"
|
||
msgstr "Longueur maximale (caractères)"
|
||
|
||
#: models.py:1169
|
||
msgid "Decimal Places"
|
||
msgstr "Décimales"
|
||
|
||
#: models.py:1170
|
||
msgid "Only used for decimal fields"
|
||
msgstr "Utilisé uniquement pour les champs décimaux"
|
||
|
||
#: models.py:1176
|
||
msgid "List Values"
|
||
msgstr "Valeurs de la liste"
|
||
|
||
#: models.py:1177
|
||
msgid "For list fields only. Enter one option per line."
|
||
msgstr "Pour les champs de la liste seulement. Entrez une option par ligne."
|
||
|
||
#: models.py:1191
|
||
msgid "Required?"
|
||
msgstr "Requis?"
|
||
|
||
#: models.py:1192
|
||
msgid "Does the user have to enter a value for this field?"
|
||
msgstr "L'utilisateur doit-il entrer une valeur pour ce champ?"
|
||
|
||
#: models.py:1196
|
||
msgid "Staff Only?"
|
||
msgstr "Equipe uniquement?"
|
||
|
||
#: models.py:1197
|
||
msgid ""
|
||
"If this is ticked, then the public submission form will NOT show this field"
|
||
msgstr ""
|
||
"Si cette option est cochée, le formulaire de soumission public ne pourra pas"
|
||
" afficher ce champs"
|
||
|
||
#: models.py:1238
|
||
msgid "Depends On Ticket"
|
||
msgstr ""
|
||
|
||
#: management/commands/create_usersettings.py:21
|
||
msgid ""
|
||
"Check for user without django-helpdesk UserSettings and create settings if "
|
||
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
|
||
"suit your situation."
|
||
msgstr ""
|
||
|
||
#: management/commands/escalate_tickets.py:146
|
||
#, python-format
|
||
msgid "Ticket escalated after %s days"
|
||
msgstr "Ticket augmenté après %s days"
|
||
|
||
#: management/commands/get_email.py:146
|
||
msgid "Created from e-mail"
|
||
msgstr "Créé à partir de l'e-mail"
|
||
|
||
#: management/commands/get_email.py:150
|
||
msgid "Unknown Sender"
|
||
msgstr "Expéditeur inconnu"
|
||
|
||
#: management/commands/get_email.py:204
|
||
msgid ""
|
||
"No plain-text email body available. Please see attachment "
|
||
"email_html_body.html."
|
||
msgstr ""
|
||
"Aucun e-mail en plain-text disponible. Veuillez voir la pièce jointe "
|
||
"email_html_body.html."
|
||
|
||
#: management/commands/get_email.py:208
|
||
msgid "email_html_body.html"
|
||
msgstr "email_html_body.html"
|
||
|
||
#: management/commands/get_email.py:285
|
||
msgid " (Reopened)"
|
||
msgstr "(Ré-ouvert)"
|
||
|
||
#: management/commands/get_email.py:287
|
||
msgid " (Updated)"
|
||
msgstr "(Mis à jour)"
|
||
|
||
#: management/commands/get_email.py:309
|
||
#, python-format
|
||
msgid "E-Mail Received from %(sender_email)s"
|
||
msgstr "E-mail reçu de %(sender_email)s "
|
||
|
||
#: management/commands/get_email.py:317
|
||
#, python-format
|
||
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
||
msgstr "Ticket re-ouvert par E-mail reçu de %(sender_email)s "
|
||
|
||
#: templates/helpdesk/base.html:7
|
||
msgid "Powered by django-helpdesk"
|
||
msgstr "Propulsé par django-helpdesk"
|
||
|
||
#: templates/helpdesk/base.html:12 templates/helpdesk/rss_list.html:9
|
||
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
||
msgid "My Open Tickets"
|
||
msgstr "Mes tickets ouverts"
|
||
|
||
#: templates/helpdesk/base.html:13
|
||
msgid "All Recent Activity"
|
||
msgstr "Toutes les activités récentes"
|
||
|
||
#: templates/helpdesk/base.html:14 templates/helpdesk/dashboard.html:43
|
||
#: templates/helpdesk/rss_list.html:15
|
||
msgid "Unassigned Tickets"
|
||
msgstr "Tickets non assignés"
|
||
|
||
#: templates/helpdesk/base.html:45 templates/helpdesk/public_base.html:3
|
||
#: templates/helpdesk/public_base.html:11
|
||
msgid "Helpdesk"
|
||
msgstr "Helpdesk"
|
||
|
||
#: templates/helpdesk/base.html:54
|
||
msgid ""
|
||
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
||
"helpdesk</a>."
|
||
msgstr ""
|
||
"Propulsé par<a href='https://github.com/rossp/django-helpdesk'>django-"
|
||
"helpdesk</a>"
|
||
|
||
#: templates/helpdesk/base.html:54 templates/helpdesk/rss_list.html:9
|
||
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
||
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
||
msgid "RSS Icon"
|
||
msgstr "RSS Icon"
|
||
|
||
#: templates/helpdesk/base.html:54 templates/helpdesk/rss_list.html:2
|
||
#: templates/helpdesk/rss_list.html.py:4
|
||
msgid "RSS Feeds"
|
||
msgstr "Flux RSS"
|
||
|
||
#: templates/helpdesk/base.html:54
|
||
msgid "API"
|
||
msgstr "API"
|
||
|
||
#: templates/helpdesk/base.html:54
|
||
msgid "User Settings"
|
||
msgstr "Préférences de l'utilisateur"
|
||
|
||
#: templates/helpdesk/base.html:54
|
||
msgid "System Settings"
|
||
msgstr "Paramètres système"
|
||
|
||
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
||
#: templates/helpdesk/ticket_list.html:134
|
||
msgid "Delete Saved Query"
|
||
msgstr "Supprimer la requête enregistrée"
|
||
|
||
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
||
#, python-format
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Delete Query</h2>\n"
|
||
"\n"
|
||
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2>Supprimer la requête</h2>\n"
|
||
"\n"
|
||
"<p>Etes-vous sur de vouloir supprimer ce filtre (<em>%(query_title)s</em>)? Pour le refaire, vous devrez manuellement re-filtrer la liste des tickets.</p>\n"
|
||
|
||
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
||
msgid ""
|
||
"\n"
|
||
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<p>Vous avez partagés cette requête, les autres utilisateurs s'en servent peut-être. Si vous la supprimez, ils devront créer leur propre requête manuellement.</p>\n"
|
||
|
||
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
||
#: templates/helpdesk/delete_ticket.html:11
|
||
msgid "No, Don't Delete It"
|
||
msgstr "Non, ne pas supprimer"
|
||
|
||
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
||
#: templates/helpdesk/delete_ticket.html:13
|
||
msgid "Yes - Delete It"
|
||
msgstr "Oui, Supprimer"
|
||
|
||
#: templates/helpdesk/create_ticket.html:3
|
||
msgid "Create Ticket"
|
||
msgstr "Créer Ticket"
|
||
|
||
#: templates/helpdesk/create_ticket.html:6
|
||
msgid ""
|
||
"<h2>Submit a Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
|
||
msgstr ""
|
||
"<h2>Soumettre Un Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Sauf mention contraire, tous les champs sont obligatoires. Veuillez fournir un titre et une description aussi explicite que possible.</p>"
|
||
|
||
#: templates/helpdesk/create_ticket.html:17
|
||
#: templates/helpdesk/edit_ticket.html:19
|
||
#: templates/helpdesk/public_homepage.html:31
|
||
msgid "(Optional)"
|
||
msgstr "(Facultatif)"
|
||
|
||
#: templates/helpdesk/create_ticket.html:26
|
||
#: templates/helpdesk/public_homepage.html:40
|
||
msgid "Submit Ticket"
|
||
msgstr "Soumettre un ticket"
|
||
|
||
#: templates/helpdesk/dashboard.html:2
|
||
msgid "Helpdesk Dashboard"
|
||
msgstr "Helpdesk Dashboard"
|
||
|
||
#: templates/helpdesk/dashboard.html:9
|
||
msgid "Helpdesk Summary"
|
||
msgstr "Helpdesk Résumé"
|
||
|
||
#: templates/helpdesk/dashboard.html:20
|
||
msgid ""
|
||
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
||
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
||
"ticket and sort it out for a customer?"
|
||
msgstr ""
|
||
"Bienvenue sur votre Dashboard Helpdesk! D'ici, vous pouvez rapidement voir "
|
||
"vos propres tickets et les tickets qui n'ont pas de propriétaire. Pourquoi "
|
||
"ne pas prendre un ticket orphelin et trouver une solution pour un client?"
|
||
|
||
#: templates/helpdesk/dashboard.html:25
|
||
msgid "Your Tickets"
|
||
msgstr "Vos Tickets"
|
||
|
||
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
||
#: templates/helpdesk/ticket_list.html:186
|
||
msgid "Pr"
|
||
msgstr "Pr"
|
||
|
||
#: templates/helpdesk/dashboard.html:26
|
||
msgid "Last Update"
|
||
msgstr "Dernière mise à jour"
|
||
|
||
#: templates/helpdesk/dashboard.html:38
|
||
msgid "You have no tickets assigned to you."
|
||
msgstr "Vous n'avez pas de Tickets qui vous soient assignés."
|
||
|
||
#: templates/helpdesk/dashboard.html:52
|
||
#: templates/helpdesk/ticket_desc_table.html:13
|
||
msgid "Take"
|
||
msgstr "Prendre"
|
||
|
||
#: templates/helpdesk/dashboard.html:52
|
||
#: templates/helpdesk/email_ignore_list.html:13
|
||
#: templates/helpdesk/email_ignore_list.html:23
|
||
#: templates/helpdesk/ticket_cc_list.html:15
|
||
#: templates/helpdesk/ticket_cc_list.html:23
|
||
msgid "Delete"
|
||
msgstr "Supprimer"
|
||
|
||
#: templates/helpdesk/dashboard.html:56
|
||
msgid "There are no unassigned tickets."
|
||
msgstr "Il n'y a pas de tickets non assignés."
|
||
|
||
#: templates/helpdesk/delete_ticket.html:3
|
||
msgid "Delete Ticket"
|
||
msgstr "Supprimer Ticket"
|
||
|
||
#: templates/helpdesk/delete_ticket.html:5
|
||
#, python-format
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Delete Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2>Supprimer le Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Etes-vous sur de vouloir supprimer ce ticket (<em>%(ticket_title)s</em>)? Toute trace de ce ticket, incluant les suivies, pièces jointes, et mises à jour seront irrémédiablement supprimés.</p>\n"
|
||
|
||
#: templates/helpdesk/edit_ticket.html:3
|
||
msgid "Edit Ticket"
|
||
msgstr "Modifier le Ticket"
|
||
|
||
#: templates/helpdesk/edit_ticket.html:6
|
||
msgid ""
|
||
"<h2>Edit a Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
|
||
"\n"
|
||
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
||
msgstr ""
|
||
"<h2>Modifier un Ticket</h2>\n"
|
||
"\n"
|
||
"<p>Sauf mention contraire, tous les champs sont requis. Veuillez fournir une description et un titre aussi explicite que possible.</p>\n"
|
||
"\n"
|
||
"<p><strong>Note:</strong> Modifier un ticket n'envoit <em>pas</em> d'e-mail au propriétaire ou à l'émetteur du ticket. Aucun nouveu détail ne devrait être entré, ce formulaire ne doit être utilisé que pour corriger des informations incorrectes, ou pour nettoyer la soumission.</p>"
|
||
|
||
#: templates/helpdesk/edit_ticket.html:28
|
||
msgid "Save Changes"
|
||
msgstr "Enregistrer les modifications"
|
||
|
||
#: templates/helpdesk/email_ignore_add.html:3
|
||
#: templates/helpdesk/email_ignore_add.html:23
|
||
msgid "Ignore E-Mail Address"
|
||
msgstr "Ignorer l'adresse E-Mail"
|
||
|
||
#: templates/helpdesk/email_ignore_add.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Ignore E-Mail Address</h2>\n"
|
||
"\n"
|
||
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
|
||
"\n"
|
||
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2>Ignorer une adresse E-Mail</h2>\n"
|
||
"\n"
|
||
"<p>Pour ignorer une adresse e-mail et empêcher la création automatique de tickets depuis cette adresse, entrer la ci-dessous.</p>\n"
|
||
"\n"
|
||
"<p>Vous pouvez entrer une adresse e-mail complète telle que <em>email@domain.com</em> ou une portion d'adresse avec un caractère de remplacement, comme par exemple <em>*@domain.com</em> ou <em>user@*</em>.</p>"
|
||
|
||
#: templates/helpdesk/email_ignore_del.html:3
|
||
msgid "Delete Ignored E-Mail Address"
|
||
msgstr "Supprimer l'adresse e-mail ignorée"
|
||
|
||
#: templates/helpdesk/email_ignore_del.html:5
|
||
#, python-format
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
||
"\n"
|
||
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Ne plus ignorer l'adresse e-mail </h2>\n"
|
||
"\n"
|
||
"<p> Êtes-vous sûr de vouloir arrêter d'ignorer cette adresse e-mail <em>( %(email_address)s )</em> et autoriser leurs e-mails à créer automatiquement des tickets dans votre système? Vous pouvez rajouter cette adresse e-mail à tout moment. </p>\n"
|
||
|
||
#: templates/helpdesk/email_ignore_del.html:11
|
||
msgid "Keep Ignoring It"
|
||
msgstr "Continuer à ignorer"
|
||
|
||
#: templates/helpdesk/email_ignore_del.html:13
|
||
msgid "Stop Ignoring It"
|
||
msgstr "Arrêter de l'ignorer"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:3
|
||
#: templates/helpdesk/email_ignore_list.html:12
|
||
msgid "Ignored E-Mail Addresses"
|
||
msgstr "Liste des adresses e-mail ignorées"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Ignored E-Mail Addresses</h2>\n"
|
||
"\n"
|
||
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Adresses E-Mail Ignorées</h2>\n"
|
||
"\n"
|
||
"<p> Les adresses e-mail suivantes sont actuellement ignorées par le traitement du courrier électronique entrant. Vous pouvez <a href='add/'>ajouter une adresse e-mail à la liste</a> ou supprimer l'un des éléments ci-dessous, au besoin. </p>"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:13
|
||
msgid "Date Added"
|
||
msgstr "Date ajoutée"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:13
|
||
msgid "Queues"
|
||
msgstr "Files d'attente"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:13
|
||
msgid "Keep in mailbox?"
|
||
msgstr "Gardez dans la boîte aux lettres?"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:21
|
||
msgid "All"
|
||
msgstr "Tout"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:22
|
||
msgid "Keep"
|
||
msgstr "Garder"
|
||
|
||
#: templates/helpdesk/email_ignore_list.html:29
|
||
msgid ""
|
||
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
||
"from that address will be deleted permanently."
|
||
msgstr ""
|
||
"<strong>Note:</strong> Si l'option «Garder» n'est pas sélectionnée, les "
|
||
"courriels envoyés à partir de cette adresse seront définitivement supprimés."
|
||
|
||
#: templates/helpdesk/followup_edit.html:2
|
||
msgid "Edit followup"
|
||
msgstr "Modifier le suivi"
|
||
|
||
#: templates/helpdesk/followup_edit.html:9
|
||
msgid "Edit FollowUp"
|
||
msgstr "Modifier le suivi"
|
||
|
||
#: templates/helpdesk/followup_edit.html:14
|
||
msgid "Reassign ticket:"
|
||
msgstr "Réattribuer le ticket:"
|
||
|
||
#: templates/helpdesk/followup_edit.html:16
|
||
msgid "Title:"
|
||
msgstr "Titre:"
|
||
|
||
#: templates/helpdesk/followup_edit.html:19
|
||
msgid "Comment:"
|
||
msgstr "Commentaire:"
|
||
|
||
#: templates/helpdesk/kb_category.html:4
|
||
#: templates/helpdesk/kb_category.html:11
|
||
#, python-format
|
||
msgid "Knowledgebase Category: %(kbcat)s"
|
||
msgstr "Catégorie de la Base de connaissances: %(kbcat)s "
|
||
|
||
#: templates/helpdesk/kb_category.html:6
|
||
#, python-format
|
||
msgid "You are viewing all items in the %(kbcat)s category."
|
||
msgstr "Vous lisez tous les articles dans la catégorie %(kbcat)s."
|
||
|
||
#: templates/helpdesk/kb_category.html:12
|
||
msgid "Article"
|
||
msgstr "Article"
|
||
|
||
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:26
|
||
msgid "Knowledgebase"
|
||
msgstr "Base de connaissances"
|
||
|
||
#: templates/helpdesk/kb_index.html:6
|
||
msgid ""
|
||
"We have listed a number of knowledgebase articles for your perusal in the "
|
||
"following categories. Please check to see if any of these articles address "
|
||
"your problem prior to opening a support ticket."
|
||
msgstr ""
|
||
"Nous avons listé un certain nombre d'articles de la base pour votre lecture "
|
||
"dans les catégories suivantes. Veuillez vérifier si l'un de ces articles "
|
||
"traite de votre problème avant d'ouvrir un nouveau ticket."
|
||
|
||
#: templates/helpdesk/kb_index.html:9
|
||
msgid "Knowledgebase Categories"
|
||
msgstr "Catégories de la Base de connaissances"
|
||
|
||
#: templates/helpdesk/kb_item.html:4
|
||
#, python-format
|
||
msgid "Knowledgebase: %(item)s"
|
||
msgstr "Base de connaissances: %(item)s"
|
||
|
||
#: templates/helpdesk/kb_item.html:13
|
||
#, python-format
|
||
msgid ""
|
||
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
||
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
||
"articles</a>."
|
||
msgstr ""
|
||
"Voir <a href='%(category_url)s'>les autres<em>%(category_title)s</em> "
|
||
"articles</a>, ou continuer <a href='../'>à lire les articles de la base de "
|
||
"connaissances </a>."
|
||
|
||
#: templates/helpdesk/kb_item.html:15
|
||
msgid "Feedback"
|
||
msgstr "Commentaires"
|
||
|
||
#: templates/helpdesk/kb_item.html:17
|
||
msgid ""
|
||
"We give our users an opportunity to vote for items that they believe have "
|
||
"helped them out, in order for us to better serve future customers. We would "
|
||
"appreciate your feedback on this article. Did you find it useful?"
|
||
msgstr ""
|
||
"Nous donnons à nos utilisateurs la possibilité de voter pour les articles "
|
||
"qu'ils estiment les avoir aidés, afin que nous puissions mieux servir les "
|
||
"clients futurs. Nous aimerions recevoir vos commentaires sur cet article. L"
|
||
"'avez-vous trouvé utile?"
|
||
|
||
#: templates/helpdesk/kb_item.html:20
|
||
msgid "This article was useful to me"
|
||
msgstr "Cet article a été utile pour moi"
|
||
|
||
#: templates/helpdesk/kb_item.html:21
|
||
msgid "This article was <strong>not</strong> useful to me"
|
||
msgstr "Cet article ne m'a <strong>pas</strong> été utile"
|
||
|
||
#: templates/helpdesk/kb_item.html:24
|
||
msgid "The results of voting by other readers of this article are below:"
|
||
msgstr ""
|
||
"Les résultats du vote par d'autres lecteurs du présent article sont ci-"
|
||
"dessous:"
|
||
|
||
#: templates/helpdesk/kb_item.html:27
|
||
#, python-format
|
||
msgid "Recommendations: %(recommendations)s"
|
||
msgstr "Recommendations: %(recommendations)s"
|
||
|
||
#: templates/helpdesk/kb_item.html:28
|
||
#, python-format
|
||
msgid "Votes: %(votes)s"
|
||
msgstr "Votes: %(votes)s"
|
||
|
||
#: templates/helpdesk/kb_item.html:29
|
||
#, python-format
|
||
msgid "Overall Rating: %(score)s"
|
||
msgstr "Note globale: %(score)s "
|
||
|
||
#: templates/helpdesk/navigation.html:4
|
||
msgid "Dashboard"
|
||
msgstr "Dashboard"
|
||
|
||
#: templates/helpdesk/navigation.html:5
|
||
#: templates/helpdesk/ticket_list.html:185
|
||
msgid "Tickets"
|
||
msgstr "Tickets"
|
||
|
||
#: templates/helpdesk/navigation.html:6
|
||
msgid "New Ticket"
|
||
msgstr "Nouveau ticket"
|
||
|
||
#: templates/helpdesk/navigation.html:7
|
||
msgid "Stats"
|
||
msgstr "Stats"
|
||
|
||
#: templates/helpdesk/navigation.html:20
|
||
msgid "Logout"
|
||
msgstr "Déconnexion"
|
||
|
||
#: templates/helpdesk/navigation.html:21
|
||
msgid "Search..."
|
||
msgstr "Rechercher ..."
|
||
|
||
#: templates/helpdesk/navigation.html:21
|
||
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
||
msgstr ""
|
||
"Entrez un mot clé ou un numéro de ticket pour aller directement à ce ticket."
|
||
|
||
#: templates/helpdesk/navigation.html:25
|
||
msgid "Submit A Ticket"
|
||
msgstr "Soumettre un ticket"
|
||
|
||
#: templates/helpdesk/navigation.html:27
|
||
msgid "Log In"
|
||
msgstr "Connexion"
|
||
|
||
#: templates/helpdesk/public_base.html:18
|
||
msgid ""
|
||
"Powered by <a href='http://github.com/rossp/django-helpdesk'>django-"
|
||
"helpdesk</a>."
|
||
msgstr ""
|
||
"Propulsé par <a href='http://github.com/rossp/django-helpdesk'>django-"
|
||
"helpdesk</a>."
|
||
|
||
#: templates/helpdesk/public_homepage.html:4
|
||
#: templates/helpdesk/public_view_form.html:4
|
||
#: templates/helpdesk/public_view_ticket.html:2
|
||
msgid "View a Ticket"
|
||
msgstr "Voir un ticket"
|
||
|
||
#: templates/helpdesk/public_homepage.html:12
|
||
#: templates/helpdesk/public_view_form.html:15
|
||
msgid "Your E-mail Address"
|
||
msgstr "Votre E-mail"
|
||
|
||
#: templates/helpdesk/public_homepage.html:16
|
||
#: templates/helpdesk/public_view_form.html:19
|
||
msgid "View Ticket"
|
||
msgstr "Voir le Ticket"
|
||
|
||
#: templates/helpdesk/public_homepage.html:20
|
||
msgid "Submit a Ticket"
|
||
msgstr "Soumettre un Ticket"
|
||
|
||
#: templates/helpdesk/public_homepage.html:22
|
||
msgid ""
|
||
"All fields are required. Please provide as descriptive a title and "
|
||
"description as possible."
|
||
msgstr ""
|
||
"Tous les champs sont obligatoires. Veuillez fournir un titre et une "
|
||
"description aussi explicite que possible."
|
||
|
||
#: templates/helpdesk/public_spam.html:4
|
||
msgid "Unable To Open Ticket"
|
||
msgstr "Impossible d'Ouvrir un Ticket"
|
||
|
||
#: templates/helpdesk/public_spam.html:6
|
||
msgid ""
|
||
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
||
"\n"
|
||
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
|
||
"\n"
|
||
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
||
msgstr ""
|
||
"<p> Désolé, mais il y a eu une erreur à la soumission de votre ticket </p>\n"
|
||
"\n"
|
||
"<p> Notre système a marqué votre soumission comme <strong>spam,</strong> nous sommes donc dans l'incapacité de l'enregistrer. Si ce n'est pas du spam, veuillez revenir en arrière et re-tapez votre message. Veillez à éviter toute ressemblance avec du spam, et si vous avez de nombreux liens , essayer de les enlever si possible. </p>\n"
|
||
"\n"
|
||
"<p> Nous sommes désolés pour la gène occasionnée, mais ce contrôle est nécessaire pour éviter nos ressources d'être surchargées par des spams. </p>\n"
|
||
|
||
#: templates/helpdesk/public_view_form.html:8
|
||
msgid "Error:"
|
||
msgstr "Erreur:"
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:8
|
||
#, python-format
|
||
msgid "Queue: %(queue_name)s"
|
||
msgstr "File d'attente: %(queue_name)s "
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:11
|
||
#: templates/helpdesk/ticket_desc_table.html:7
|
||
msgid "Submitted On"
|
||
msgstr "Envoyé le"
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:46
|
||
#: templates/helpdesk/ticket_desc_table.html:65
|
||
msgid "Accept"
|
||
msgstr "Accepter"
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:46
|
||
#: templates/helpdesk/ticket_desc_table.html:65
|
||
msgid "Accept and Close"
|
||
msgstr "Accepter et fermer"
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:55
|
||
#: templates/helpdesk/ticket.html:48
|
||
msgid "Follow-Ups"
|
||
msgstr "Suivis"
|
||
|
||
#: templates/helpdesk/public_view_ticket.html:63
|
||
#: templates/helpdesk/ticket.html:59
|
||
#, python-format
|
||
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
||
msgstr "Changé %(field)s de %(old_value)s à %(new_value)s."
|
||
|
||
#: templates/helpdesk/report_index.html:3
|
||
#: templates/helpdesk/report_index.html:6
|
||
#: templates/helpdesk/report_output.html:3
|
||
#: templates/helpdesk/report_output.html:16
|
||
msgid "Reports & Statistics"
|
||
msgstr "Rapports & Statistiques"
|
||
|
||
#: templates/helpdesk/report_index.html:9
|
||
msgid "You haven't created any tickets yet, so you cannot run any reports."
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:13
|
||
msgid "Reports By User"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:15
|
||
#: templates/helpdesk/report_index.html:24
|
||
msgid "by Priority"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:16
|
||
msgid "by Queue"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:17
|
||
#: templates/helpdesk/report_index.html:25
|
||
msgid "by Status"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:18
|
||
#: templates/helpdesk/report_index.html:26
|
||
msgid "by Month"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/report_index.html:22
|
||
msgid "Reports By Queue"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/rss_list.html:6
|
||
msgid ""
|
||
"The following RSS feeds are available for you to monitor using your "
|
||
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
||
"all feeds provide information only on Open and Reopened cases. This ensures "
|
||
"your RSS reader isn't full of information about closed or historical tasks."
|
||
msgstr ""
|
||
"Les flux RSS suivants sont à votre disposition pour veiller à l'aide de "
|
||
"votre logiciel préféré RSS. À l'exception de \"Activité Récente\", tous les "
|
||
"flux fournissent des informations uniquement sur les cas Ouverts ou Ré-"
|
||
"ouvert. Ainsi, votre lecteur de flux RSS n'est pas plein d'informations sur "
|
||
"les tâches fermées ou historiques."
|
||
|
||
#: templates/helpdesk/rss_list.html:10
|
||
msgid ""
|
||
"A summary of your open tickets - useful for getting alerted to new tickets "
|
||
"opened for you"
|
||
msgstr ""
|
||
"Un résumé de vos tickets ouverts - utile pour prendre connaissance des "
|
||
"nouveaux tickets vous étant attribués."
|
||
|
||
#: templates/helpdesk/rss_list.html:12
|
||
msgid "Latest Activity"
|
||
msgstr "Activité Récente"
|
||
|
||
#: templates/helpdesk/rss_list.html:13
|
||
msgid ""
|
||
"A summary of all helpdesk activity - including comments, emails, "
|
||
"attachments, and more"
|
||
msgstr ""
|
||
"Un résumé de l'activité sur le helpdesk - y compris les commentaires, "
|
||
"courriels, pièces jointes, et plus"
|
||
|
||
#: templates/helpdesk/rss_list.html:16
|
||
msgid ""
|
||
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
||
"the public via the web or via e-mail"
|
||
msgstr ""
|
||
"Tous les tickets non assignés - utile pour être alerté des nouveaux tickets "
|
||
"ouverts par le public via le web ou par e-mail"
|
||
|
||
#: templates/helpdesk/rss_list.html:19
|
||
msgid ""
|
||
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
||
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
||
"manage the staff who utilise a particular queue, this may be used to view "
|
||
"new tickets coming into that queue."
|
||
msgstr "Décimales"
|
||
|
||
#: templates/helpdesk/rss_list.html:22
|
||
msgid "Per-Queue Feeds"
|
||
msgstr "Flux par File d'attente"
|
||
|
||
#: templates/helpdesk/rss_list.html:23
|
||
msgid "All Open Tickets"
|
||
msgstr "Tous les Tickets Ouverts"
|
||
|
||
#: templates/helpdesk/rss_list.html:27
|
||
msgid "Open Tickets"
|
||
msgstr "Tickets Ouverts"
|
||
|
||
#: templates/helpdesk/system_settings.html:3
|
||
msgid "Change System Settings"
|
||
msgstr "Seulement utilisé pour les champs décimaux"
|
||
|
||
#: templates/helpdesk/system_settings.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>System Settings</h2>\n"
|
||
"\n"
|
||
"<p>The following items can be maintained by you or other superusers:</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Paramètres système </h2>\n"
|
||
"\n"
|
||
"<p> Les éléments suivants peuvent être mis à jour par vous-même ou d'autres super-utilisateurs: </p>"
|
||
|
||
#: templates/helpdesk/system_settings.html:11
|
||
msgid "E-Mail Ignore list"
|
||
msgstr "Pour les champs de la liste seulement. Entrez une option par ligne."
|
||
|
||
#: templates/helpdesk/system_settings.html:12
|
||
msgid "Maintain Queues"
|
||
msgstr "Gérer les files d'attente"
|
||
|
||
#: templates/helpdesk/system_settings.html:13
|
||
msgid "Maintain Pre-Set Replies"
|
||
msgstr "Gérer les réponses pré-définies"
|
||
|
||
#: templates/helpdesk/system_settings.html:14
|
||
msgid "Maintain Knowledgebase Categories"
|
||
msgstr "Gérer les catégories de la Base de Connaissance"
|
||
|
||
#: templates/helpdesk/system_settings.html:15
|
||
msgid "Maintain Knowledgebase Items"
|
||
msgstr "Gérer la Base de Connaissance"
|
||
|
||
#: templates/helpdesk/system_settings.html:16
|
||
msgid "Maintain E-Mail Templates"
|
||
msgstr "Gérer les templates e-mail"
|
||
|
||
#: templates/helpdesk/system_settings.html:17
|
||
msgid "Maintain Users"
|
||
msgstr "Gérer les utilisateurs"
|
||
|
||
#: templates/helpdesk/ticket.html:2
|
||
msgid "View Ticket Details"
|
||
msgstr ""
|
||
"Propulsé par <a href='https://github.com/rossp/django-helpdesk'>django-"
|
||
"helpdesk</a>."
|
||
|
||
#: templates/helpdesk/ticket.html:34
|
||
msgid "Attach another File"
|
||
msgstr ""
|
||
"Bienvenue à votre tableau de bord Helpdesk! De là, vous pouvez rapidement "
|
||
"voir vos propres billets et les billets qui n'ont pas de propriétaire. "
|
||
"Pourquoi ne pas prendre un billet d'orphelin et le tri pour un client?"
|
||
|
||
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:147
|
||
msgid "Add Another File"
|
||
msgstr "Ajouter un autre fichier"
|
||
|
||
#: templates/helpdesk/ticket.html:53
|
||
msgid "Private"
|
||
msgstr "Privé"
|
||
|
||
#: templates/helpdesk/ticket.html:70
|
||
msgid "Respond to this ticket"
|
||
msgstr "Répondre à ce ticket"
|
||
|
||
#: templates/helpdesk/ticket.html:76
|
||
msgid "Use a Pre-set Reply"
|
||
msgstr "Utilisez une réponse prédéfinie"
|
||
|
||
#: templates/helpdesk/ticket.html:78
|
||
msgid ""
|
||
"Selecting a pre-set reply will over-write your comment below. You can then "
|
||
"modify the pre-set reply to your liking before saving this update."
|
||
msgstr ""
|
||
"Sélectionner une réponse prédéfinie effacera votre commentaire ci-dessous. "
|
||
"Vous pouvez ensuite modifier la réponse prédéfinie à votre guise avant "
|
||
"d'enregistrer cette mise à jour."
|
||
|
||
#: templates/helpdesk/ticket.html:80
|
||
msgid "Comment / Resolution"
|
||
msgstr "Commentaire / Solution"
|
||
|
||
#: templates/helpdesk/ticket.html:82
|
||
msgid ""
|
||
"You can insert ticket and queue details in your message. For more "
|
||
"information, see the <a href='../../help/context/'>context help page</a>."
|
||
msgstr ""
|
||
"Vous pouvez insérer des tickets et des détails dans votre message. Pour plus"
|
||
" d'informations, consultez la <a href='../../help/context/'>page d'aide "
|
||
"contextuelle</a> ."
|
||
|
||
#: templates/helpdesk/ticket.html:85
|
||
msgid ""
|
||
"This ticket cannot be resolved or closed until the tickets it depends on are"
|
||
" resolved."
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket.html:112
|
||
msgid "Is this update public?"
|
||
msgstr "Cette mise à jour est-elle publique ?"
|
||
|
||
#: templates/helpdesk/ticket.html:114
|
||
msgid ""
|
||
"If this is public, the submitter will be e-mailed your comment or "
|
||
"resolution."
|
||
msgstr ""
|
||
"Si elle est public, l'émetteur recevra vos commentaires ou la solution par "
|
||
"courriel."
|
||
|
||
#: templates/helpdesk/ticket.html:117
|
||
msgid "Change Further Details »"
|
||
msgstr "Faire d'autres changement »"
|
||
|
||
#: templates/helpdesk/ticket.html:126 templates/helpdesk/ticket_list.html:53
|
||
#: templates/helpdesk/ticket_list.html:84
|
||
#: templates/helpdesk/ticket_list.html:186
|
||
msgid "Owner"
|
||
msgstr "Propriétaire"
|
||
|
||
#: templates/helpdesk/ticket.html:127
|
||
msgid "Unassign"
|
||
msgstr "Non assigné"
|
||
|
||
#: templates/helpdesk/ticket.html:140
|
||
msgid "Attach File(s) »"
|
||
msgstr "Attacher des fichiers »"
|
||
|
||
#: templates/helpdesk/ticket.html:146
|
||
msgid "Attach a File"
|
||
msgstr "Joindre un fichier"
|
||
|
||
#: templates/helpdesk/ticket.html:154
|
||
msgid "Update This Ticket"
|
||
msgstr "Mettre à jour ce Ticket"
|
||
|
||
#: templates/helpdesk/ticket_cc_add.html:3
|
||
msgid "Add Ticket CC"
|
||
msgstr "Ajouter Ticket CC"
|
||
|
||
#: templates/helpdesk/ticket_cc_add.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Add Ticket CC</h2>\n"
|
||
"\n"
|
||
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2>Ajouter Ticket CC</h2>\n"
|
||
"\n"
|
||
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
||
|
||
#: templates/helpdesk/ticket_cc_add.html:21
|
||
msgid "Save Ticket CC"
|
||
msgstr "Enregistrer Ticket CC"
|
||
|
||
#: templates/helpdesk/ticket_cc_del.html:3
|
||
msgid "Delete Ticket CC"
|
||
msgstr "Supprimer Ticket CC"
|
||
|
||
#: templates/helpdesk/ticket_cc_del.html:5
|
||
#, python-format
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Delete Ticket CC</h2>\n"
|
||
"\n"
|
||
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Supprimer Ticket CC </h2>\n"
|
||
"\n"
|
||
"<p> Êtes-vous sûr de vouloir supprimer cette adresse e-mail <em>( %(email_address)s )</em> de la liste CC pour ce ticket? Ils ne recevront plus les mises à jour. </p>\n"
|
||
|
||
#: templates/helpdesk/ticket_cc_del.html:11
|
||
#: templates/helpdesk/ticket_dependency_del.html:11
|
||
msgid "Don't Delete"
|
||
msgstr "Ne pas supprimer"
|
||
|
||
#: templates/helpdesk/ticket_cc_del.html:13
|
||
#: templates/helpdesk/ticket_dependency_del.html:13
|
||
msgid "Yes, Delete"
|
||
msgstr "Oui, supprimer"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:3
|
||
msgid "Ticket CC Settings"
|
||
msgstr "Paramètres Ticket CC"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:5
|
||
#, python-format
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Ticket CC Settings</h2>\n"
|
||
"\n"
|
||
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
||
"\n"
|
||
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Paramètres Ticket CC </h2>\n"
|
||
"\n"
|
||
"<p> Les personnes suivantes recevront un e-mail à chaque fois que <a href='../'><em> %(ticket_title)s </em></a> est mis à jour. Certaines personnes peuvent également consulter ou modifier le ticket via la page des tickets publics. </p>\n"
|
||
"\n"
|
||
"<p> Vous pouvez <a href='add/'>ajouter une adresse e-mail à la liste</a> ou supprimer l'un des éléments ci-dessous, au besoin. </p>"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:14
|
||
msgid "Ticket CC List"
|
||
msgstr "Liste Ticket CC"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:15
|
||
msgid "View?"
|
||
msgstr "Voir?"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:15
|
||
msgid "Update?"
|
||
msgstr "Mettre à jour?"
|
||
|
||
#: templates/helpdesk/ticket_cc_list.html:29
|
||
#, python-format
|
||
msgid "Return to <em>%(ticket_title)s</em>"
|
||
msgstr "Retourner à <em>%(ticket_title)s</em>"
|
||
|
||
#: templates/helpdesk/ticket_dependency_add.html:3
|
||
msgid "Add Ticket Dependency"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_dependency_add.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Add Ticket Dependency</h2>\n"
|
||
"\n"
|
||
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_dependency_add.html:21
|
||
msgid "Save Ticket Dependency"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_dependency_del.html:3
|
||
msgid "Delete Ticket Dependency"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_dependency_del.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Delete Ticket Dependency</h2>\n"
|
||
"\n"
|
||
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:3
|
||
msgid "Unhold"
|
||
msgstr "Reprendre"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:3
|
||
msgid "Hold"
|
||
msgstr "Pause"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:4
|
||
#, python-format
|
||
msgid "Queue: %(queue)s"
|
||
msgstr "File d'attente: %(queue)s"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:12
|
||
msgid "Assigned To"
|
||
msgstr "Assigné à"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:18
|
||
msgid "Ignore"
|
||
msgstr "Ignorer"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:27
|
||
msgid "Copies To"
|
||
msgstr "Copies à"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:28
|
||
msgid "Manage"
|
||
msgstr "Gérer"
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:39
|
||
msgid "Dependencies"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:41
|
||
msgid ""
|
||
"This ticket cannot be resolved until the following ticket(s) are resolved"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:42
|
||
msgid "Remove Dependency"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:45
|
||
msgid "This ticket has no dependencies."
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_desc_table.html:47
|
||
msgid "Add Dependency"
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_list.html:2
|
||
msgid "Ticket Listing"
|
||
msgstr "Liste des Tickets"
|
||
|
||
#: templates/helpdesk/ticket_list.html:49
|
||
msgid "Change Query"
|
||
msgstr "Changer la requête"
|
||
|
||
#: templates/helpdesk/ticket_list.html:52
|
||
msgid "Sorting"
|
||
msgstr "Tri"
|
||
|
||
#: templates/helpdesk/ticket_list.html:56
|
||
#: templates/helpdesk/ticket_list.html:127
|
||
msgid "Keywords"
|
||
msgstr "Mots-clés"
|
||
|
||
#: templates/helpdesk/ticket_list.html:94
|
||
msgid "Owner(s)"
|
||
msgstr "Propriétaire(s)"
|
||
|
||
#: templates/helpdesk/ticket_list.html:107
|
||
msgid "Queue(s)"
|
||
msgstr "File(s) d'attente"
|
||
|
||
#: templates/helpdesk/ticket_list.html:113
|
||
msgid "Status(es)"
|
||
msgstr "Statut(s)"
|
||
|
||
#: templates/helpdesk/ticket_list.html:120
|
||
msgid "Tag(s)"
|
||
msgstr "Tag(s)"
|
||
|
||
#: templates/helpdesk/ticket_list.html:132
|
||
msgid "Apply Filter"
|
||
msgstr "Appliquer le filtre"
|
||
|
||
#: templates/helpdesk/ticket_list.html:134
|
||
#, python-format
|
||
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
|
||
msgstr ""
|
||
|
||
#: templates/helpdesk/ticket_list.html:141
|
||
#: templates/helpdesk/ticket_list.html:156
|
||
msgid "Save Query"
|
||
msgstr "Enregistrer la requête"
|
||
|
||
#: templates/helpdesk/ticket_list.html:147
|
||
msgid ""
|
||
"This name appears in the drop-down list of saved queries. If you share your "
|
||
"query, other users will see this name, so choose something clear and "
|
||
"descriptive!"
|
||
msgstr ""
|
||
"Ce nom apparaît dans la liste déroulante des requêtes enregistrées. Si vous "
|
||
"partagez votre requête, les autres utilisateurs verront ce nom, choisissez "
|
||
"alors quelque chose de clair et représentatif!"
|
||
|
||
#: templates/helpdesk/ticket_list.html:149
|
||
msgid "Shared?"
|
||
msgstr "Partagée ?"
|
||
|
||
#: templates/helpdesk/ticket_list.html:150
|
||
msgid "Yes, share this query with other users."
|
||
msgstr "Oui, partager cette requête avec les autres utilisateurs."
|
||
|
||
#: templates/helpdesk/ticket_list.html:151
|
||
msgid ""
|
||
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
||
"users."
|
||
msgstr ""
|
||
"Si vous partagez cette requête, elle sera visible par <em>tous</em> les "
|
||
"autres utilisateurs enregistrés."
|
||
|
||
#: templates/helpdesk/ticket_list.html:163
|
||
msgid "Use Saved Query"
|
||
msgstr "Utiliser la requête enregistrée"
|
||
|
||
#: templates/helpdesk/ticket_list.html:165
|
||
msgid "Query"
|
||
msgstr "Requête"
|
||
|
||
#: templates/helpdesk/ticket_list.html:170
|
||
msgid "Run Query"
|
||
msgstr "Exécuter la requête"
|
||
|
||
#: templates/helpdesk/ticket_list.html:200
|
||
msgid "No Tickets Match Your Selection"
|
||
msgstr "Aucun ticket correspondant à votre sélection"
|
||
|
||
#: templates/helpdesk/ticket_list.html:206
|
||
msgid "Previous"
|
||
msgstr "Précédent"
|
||
|
||
#: templates/helpdesk/ticket_list.html:210
|
||
#, python-format
|
||
msgid "Page %(ticket_num)s of %(num_pages)s."
|
||
msgstr "Page %(ticket_num)s sur %(num_pages)s."
|
||
|
||
#: templates/helpdesk/ticket_list.html:214
|
||
msgid "Next"
|
||
msgstr "Suivant"
|
||
|
||
#: templates/helpdesk/user_settings.html:3
|
||
msgid "Change User Settings"
|
||
msgstr "Modifier les paramètres de l'utilisateur"
|
||
|
||
#: templates/helpdesk/user_settings.html:5
|
||
msgid ""
|
||
"\n"
|
||
"<h2>User Settings</h2>\n"
|
||
"\n"
|
||
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Préférences de l'utilisateur </h2>\n"
|
||
"\n"
|
||
"<p> Utilisez les options suivantes pour changer la façon dont votre helpdesk fonctionne. Ces paramètres n'ont aucune incidence sur les autres utilisateurs. </p>"
|
||
|
||
#: templates/helpdesk/user_settings.html:19
|
||
msgid "Save Options"
|
||
msgstr "Enregistrer les options"
|
||
|
||
#: templates/helpdesk/registration/logged_out.html:2
|
||
msgid "Logged Out"
|
||
msgstr "Déconnecté"
|
||
|
||
#: templates/helpdesk/registration/logged_out.html:4
|
||
msgid ""
|
||
"\n"
|
||
"<h2>Logged Out</h2>\n"
|
||
"\n"
|
||
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
||
"\n"
|
||
msgstr ""
|
||
"\n"
|
||
"<h2> Déconnecté </h2>\n"
|
||
"\n"
|
||
"<p> Merci d'être passé. J'espère que vous avez aidé à résoudre quelques tickets et faire du monde un meilleur endroit. </p>\n"
|
||
|
||
#: templates/helpdesk/registration/login.html:2
|
||
msgid "Helpdesk Login"
|
||
msgstr "Login Helpdesk"
|
||
|
||
#: templates/helpdesk/registration/login.html:5
|
||
#: templates/helpdesk/registration/login.html:17
|
||
msgid "Login"
|
||
msgstr "Login"
|
||
|
||
#: templates/helpdesk/registration/login.html:7
|
||
msgid ""
|
||
"To log in and begin responding to cases, simply enter your username and "
|
||
"password below."
|
||
msgstr ""
|
||
"Pour vous connecter et commencer à répondre à des cas, il suffit d'entrer "
|
||
"votre nom d'utilisateur et mot de passe ci-dessous."
|
||
|
||
#: templates/helpdesk/registration/login.html:10
|
||
msgid "Your username and password didn't match. Please try again."
|
||
msgstr ""
|
||
"Votre nom d'utilisateur et mot de passe ne correspondent pas. Veuillez "
|
||
"essayer de nouveau."
|
||
|
||
#: templates/helpdesk/registration/login.html:12
|
||
msgid "Username"
|
||
msgstr "Nom d'utilisateur"
|
||
|
||
#: templates/helpdesk/registration/login.html:14
|
||
msgid "Password"
|
||
msgstr "Mot de passe"
|
||
|
||
#: views/feeds.py:35
|
||
#, python-format
|
||
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
||
msgstr ""
|
||
"Helpdesk: Ticket ouvert pour %(username)s dans la file d'attente %(queue)s "
|
||
|
||
#: views/feeds.py:40
|
||
#, python-format
|
||
msgid "Helpdesk: Open Tickets for %(username)s"
|
||
msgstr "Helpdesk: Tickets ouverts pour %(username)s "
|
||
|
||
#: views/feeds.py:46
|
||
#, python-format
|
||
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
||
msgstr ""
|
||
"Tickets Ouverts et Ré-ouverts pour %(username)s dans la file d'attente "
|
||
"%(queue)s "
|
||
|
||
#: views/feeds.py:51
|
||
#, python-format
|
||
msgid "Open and Reopened Tickets for %(username)s"
|
||
msgstr "Tickets Ouverts et Ré-ouverts pour %(username)s"
|
||
|
||
#: views/feeds.py:98
|
||
msgid "Helpdesk: Unassigned Tickets"
|
||
msgstr "Helpdesk: Tickets Non assignés"
|
||
|
||
#: views/feeds.py:99
|
||
msgid "Unassigned Open and Reopened tickets"
|
||
msgstr "Tickets Ouverts et Ré-ouverts Non-assignés"
|
||
|
||
#: views/feeds.py:124
|
||
msgid "Helpdesk: Recent Followups"
|
||
msgstr "Helpdesk: Suivis Récents"
|
||
|
||
#: views/feeds.py:125
|
||
msgid ""
|
||
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
||
"resolutions"
|
||
msgstr ""
|
||
"Suivis récents, tels que réponses e-mail, commentaires, pièces-jointes et "
|
||
"solutions"
|
||
|
||
#: views/feeds.py:142
|
||
#, python-format
|
||
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
||
msgstr "Helpdesk: Tickets Ouverts dans la file d'attente %(queue)s"
|
||
|
||
#: views/feeds.py:147
|
||
#, python-format
|
||
msgid "Open and Reopened Tickets in queue %(queue)s"
|
||
msgstr "Tickets Ouverts et Ré-ouverts dans la file d'attente %(queue)s"
|
||
|
||
#: views/public.py:83
|
||
msgid "Invalid ticket ID or e-mail address. Please try again."
|
||
msgstr "Ticket ID ou adresse e-mail invalide. Veuillez essayer de nouveau."
|
||
|
||
#: views/public.py:101
|
||
msgid "Submitter accepted resolution and closed ticket"
|
||
msgstr "L'émetteur a accepté la solution et fermé le ticket."
|
||
|
||
#: views/staff.py:155
|
||
msgid "Accepted resolution and closed ticket"
|
||
msgstr "Solution acceptée et ticket fermé"
|
||
|
||
#: views/staff.py:173
|
||
msgid "Sorry, you need to login to do that."
|
||
msgstr "Désolé, vous devez vous identifier pour cette action."
|
||
|
||
#: views/staff.py:206
|
||
#, python-format
|
||
msgid "Assigned to %(username)s"
|
||
msgstr "Assigné à %(username)s "
|
||
|
||
#: views/staff.py:228
|
||
msgid "Updated"
|
||
msgstr "Mis à jour"
|
||
|
||
#: views/staff.py:395
|
||
#, python-format
|
||
msgid "Assigned to %(username)s in bulk update"
|
||
msgstr "Assigné à %(username)s en mise à jour en masse"
|
||
|
||
#: views/staff.py:400
|
||
msgid "Unassigned in bulk update"
|
||
msgstr "Non assigné en mise à jour en masse"
|
||
|
||
#: views/staff.py:405 views/staff.py:410
|
||
msgid "Closed in bulk update"
|
||
msgstr "Fermé pendant mise à jour en masse"
|
||
|
||
#: views/staff.py:606
|
||
msgid ""
|
||
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
||
"your database. This means the search will <strong>not</strong> be accurate. "
|
||
"By switching to a different database system you will gain better searching! "
|
||
"For more information, read the <a "
|
||
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
||
"matching\">Django Documentation on string matching in SQLite</a>."
|
||
msgstr ""
|
||
"<p> <strong>Note:</strong> Votre recherche par mot clé est sensible à la "
|
||
"casse à cause de votre base de données. Cela signifie que la recherche "
|
||
"<strong>ne</strong> sera <strong>pas</strong> exacte. En passant à un "
|
||
"système de base de données différents, la recherche sera plus efficace! Pour"
|
||
" plus d'informations, lisez la <a "
|
||
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
||
"matching\">documentation de Django sur la recherche de chaîne avec "
|
||
"SQLite</a> ."
|
||
|
||
#: views/staff.py:713
|
||
msgid "Ticket taken off hold"
|
||
msgstr "Ticket repris"
|
||
|
||
#: views/staff.py:716
|
||
msgid "Ticket placed on hold"
|
||
msgstr "Ticket mis en pause"
|
||
|
||
#: views/staff.py:784
|
||
msgid "Jan"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:785
|
||
msgid "Feb"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:786
|
||
msgid "Mar"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:787
|
||
msgid "Apr"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:788
|
||
msgid "May"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:789
|
||
msgid "Jun"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:790
|
||
msgid "Jul"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:791
|
||
msgid "Aug"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:792
|
||
msgid "Sep"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:793
|
||
msgid "Oct"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:794
|
||
msgid "Nov"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:795
|
||
msgid "Dec"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:821
|
||
msgid "User by Priority"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:827
|
||
msgid "User by Queue"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:833
|
||
msgid "User by Status"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:839
|
||
msgid "User by Month"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:845
|
||
msgid "Queue by Priority"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:851
|
||
msgid "Queue by Status"
|
||
msgstr ""
|
||
|
||
#: views/staff.py:857
|
||
msgid "Queue by Month"
|
||
msgstr ""
|