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introduce status DUPLICATE. This is somethimes useful.

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The number of the original bug can written inside the
'comment / resolution' field.
This commit is contained in:
Andreas Kotowicz 2011-02-03 12:42:51 +01:00
parent a780f51466
commit 2577d3704a
3 changed files with 11 additions and 3 deletions
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2
helpdesk/models.py
View File

@ -230,12 +230,14 @@ class Ticket(models.Model):
REOPENED_STATUS = 2 REOPENED_STATUS = 2
RESOLVED_STATUS = 3 RESOLVED_STATUS = 3
CLOSED_STATUS = 4 CLOSED_STATUS = 4
DUPLICATE_STATUS = 5
STATUS_CHOICES = ( STATUS_CHOICES = (
(OPEN_STATUS, _('Open')), (OPEN_STATUS, _('Open')),
(REOPENED_STATUS, _('Reopened')), (REOPENED_STATUS, _('Reopened')),
(RESOLVED_STATUS, _('Resolved')), (RESOLVED_STATUS, _('Resolved')),
(CLOSED_STATUS, _('Closed')), (CLOSED_STATUS, _('Closed')),
(DUPLICATE_STATUS, _('Duplicate')),
) )
PRIORITY_CHOICES = ( PRIORITY_CHOICES = (

10
helpdesk/templates/helpdesk/ticket.html
View File

@ -85,12 +85,14 @@
{% ifequal ticket.status 1 %} {% ifequal ticket.status 1 %}
<dd><input type='radio' name='new_status' value='1' id='st_open' checked='checked'><label for='st_open' class='active'>{% trans "Open" %}</label> &raquo; <dd><input type='radio' name='new_status' value='1' id='st_open' checked='checked'><label for='st_open' class='active'>{% trans "Open" %}</label> &raquo;
<input type='radio' name='new_status' value='3' id='st_resolved'><label for='st_resolved'>{% trans "Resolved" %}</label> &raquo; <input type='radio' name='new_status' value='3' id='st_resolved'><label for='st_resolved'>{% trans "Resolved" %}</label> &raquo;
<input type='radio' name='new_status' value='4' id='st_closed'><label for='st_closed'>{% trans "Closed" %}</label></dd> <input type='radio' name='new_status' value='4' id='st_closed'><label for='st_closed'>{% trans "Closed" %}</label> &raquo;
<input type='radio' name='new_status' value='5' id='st_duplicate'><label for='st_duplicate'>{% trans "Duplicate" %}</label></dd>
{% endifequal %} {% endifequal %}
{% ifequal ticket.status 2 %} {% ifequal ticket.status 2 %}
<dd><input type='radio' name='new_status' value='2' id='st_reopened' checked='checked'><label for='st_reopened' class='active'>{% trans "Reopened" %}</label> &raquo; <dd><input type='radio' name='new_status' value='2' id='st_reopened' checked='checked'><label for='st_reopened' class='active'>{% trans "Reopened" %}</label> &raquo;
<input type='radio' name='new_status' value='3' id='st_resolved'><label for='st_resolved'>{% trans "Resolved" %}</label> &raquo; <input type='radio' name='new_status' value='3' id='st_resolved'><label for='st_resolved'>{% trans "Resolved" %}</label> &raquo;
<input type='radio' name='new_status' value='4' id='st_closed'><label for='st_closed'>{% trans "Closed" %}</label> </dd> <input type='radio' name='new_status' value='4' id='st_closed'><label for='st_closed'>{% trans "Closed" %}</label> &raquo;
<input type='radio' name='new_status' value='5' id='st_duplicate'><label for='st_duplicate'>{% trans "Duplicate" %}</label></dd>
{% endifequal %} {% endifequal %}
{% ifequal ticket.status 3 %} {% ifequal ticket.status 3 %}
<dd><input type='radio' name='new_status' value='2' id='st_reopened'><label for='st_reopened'>{% trans "Reopened" %}</label> &laquo; <dd><input type='radio' name='new_status' value='2' id='st_reopened'><label for='st_reopened'>{% trans "Reopened" %}</label> &laquo;
@ -101,6 +103,10 @@
<dd><input type='radio' name='new_status' value='2' id='st_reopened'><label for='st_reopened'>{% trans "Reopened" %}</label> &laquo; <dd><input type='radio' name='new_status' value='2' id='st_reopened'><label for='st_reopened'>{% trans "Reopened" %}</label> &laquo;
<input type='radio' name='new_status' value='4' id='st_closed' checked='checked'><label for='st_closed'>{% trans "Closed" %}</label></dd> <input type='radio' name='new_status' value='4' id='st_closed' checked='checked'><label for='st_closed'>{% trans "Closed" %}</label></dd>
{% endifequal %} {% endifequal %}
{% ifequal ticket.status 5 %}
<dd><input type='radio' name='new_status' value='2' id='st_reopened'><label for='st_reopened'>{% trans "Reopened" %}</label> &laquo;
<input type='radio' name='new_status' value='5' id='st_duplicate' checked='checked'><label for='st_duplicate'>{% trans "Duplicate" %}</label></dd>
{% endifequal %}
<dt><label for='id_public'>{% trans "Is this update public?" %}</label> <span class='form_optional'>(Optional)</span></dt> <dt><label for='id_public'>{% trans "Is this update public?" %}</label> <span class='form_optional'>(Optional)</span></dt>
<dd><input type='checkbox' name='public' value='1' checked='checked' /></dD> <dd><input type='checkbox' name='public' value='1' checked='checked' /></dD>