22c07aa18b
fix files attaching to emails for remote storages
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Storages like S3, Dropbox, etc have no filefield.path() method - so
submitting ticket with attachment leads to exception
2020-10-19 23:08:50 +03:00
b126ccc7b8
Merge pull request #1 from django-helpdesk/0.2.x
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sync 0.2.x
2020-10-19 22:47:09 +03:00
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations
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Missing Migrations for 0.2.22 for boolean fields
2020-10-11 13:22:35 -04:00
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models
2020-10-10 13:28:27 +01:00
68b9977037
Merge pull request #880 from typonaut/patch-7
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Update configuration.rst to add locale information
2020-10-08 17:16:56 -04:00
3e91f35986
Update configuration.rst, again
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Improved documentation on e-mail check interval, added documentation on locale.
2020-10-08 16:12:35 +01:00
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
535b64454c
Merge pull request #879 from typonaut/patch-6
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Update configuration.rst with information about email check interval
2020-10-08 01:24:56 -04:00
8fbebb321e
Merge pull request #876 from Benbb96/0.2.x-dev
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Display a Total row in Reports
2020-10-08 01:22:33 -04:00
e83b00674f
Update configuration.rst
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Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.
2020-10-08 03:18:50 +01:00
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
0774692742
Merge pull request #862 from typonaut/patch-4
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Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 13:11:32 -04:00
c5d27e8423
Merge pull request #863 from typonaut/patch-5
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Update kb_item.html, Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 13:10:33 -04:00
ff171e3c38
Update kb_item.html
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Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 18:07:46 +01:00
67bd484a35
Update kb_category.html
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Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 18:02:20 +01:00
41b9f38ab6
Merge pull request #854 from typonaut/patch-2
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Update kb_category.html - space after colon in H2 heading.
2020-08-15 13:28:06 -04:00
3bd00f33cb
Merge pull request #855 from typonaut/patch-3
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Update kb_item.html - fix missing space after colon in header
2020-08-15 13:26:53 -04:00
79d2167ea4
Merge pull request #853 from typonaut/patch-1
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Update configuration.rst to warn that at least one queue is needed before email can be sent properly
2020-08-15 13:25:31 -04:00
604306d738
Update kb_item.html
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Fixed a minor typo: space after colon in H2 heading
2020-08-15 16:30:58 +01:00
eef16be1a4
Update kb_category.html
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Fixed a minor typo: space after colon in H2 heading.
2020-08-15 16:28:29 +01:00
5d80a689d9
Update configuration.rst
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Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
2020-08-15 16:16:30 +01:00
7d89a9ae1d
Bump to v0.2.22 for bugfix release
2020-07-30 03:49:06 -04:00
2a3fc0894d
Rename and document the maximum email attachment size setting, to address #846
2020-07-30 02:54:03 -04:00
981eb323c2
Try a real fix for #832 , parse comma in email sender
2020-07-30 02:43:27 -04:00
6a73fd7cef
Better handling of sender email
2020-07-27 21:47:32 -04:00
03ab0eb438
Pycodestyle fixes
2020-07-27 20:49:31 -04:00
7eae003e5d
Use python getadddresses() function to better handle UTF-8, to address #832
2020-07-27 20:43:05 -04:00
0a712381e0
Set default attachment permissions to 0700, to address #591
2020-07-27 19:50:25 -04:00
fcde14b82c
Fix pycodestyle warnings
2020-07-20 08:10:10 -04:00
46a5982184
ensure log handler is freed, #844
2020-07-20 08:05:35 -04:00
ee4b32254f
Merge pull request #837 from Benbb96/patch-1
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Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
2020-07-07 11:53:13 -04:00
447db1038d
Merge pull request #840 from Benbb96/patch-2
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Keyword Filter Box was missing in Ticket list when using saved queries
2020-07-07 11:49:53 -04:00
95feded289
Update ticket_list.html
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Fix Keyword filter box which didn't show up even if it is in saved query.
2020-07-07 11:04:31 +02:00
8541e03b88
Merge pull request #839 from Benbb96/fix-kb-item-score
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Fix KnowledgeBase item score to display as float
2020-06-29 20:08:45 -04:00
d961b2b692
Fix KnowledgeBase item score
2020-06-29 14:47:37 +02:00
1765eb7004
Update ticket_list.html
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Fix javascript buttons for bulk select all/none/inverse
2020-06-19 10:05:29 +02:00
630cfd9179
Merge pull request #836 from Benbb96/0.2.x
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A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 21:46:57 -04:00
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
8f94503811
Merge pull request #835 from Benbb96/0.2.x
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Update French Translations
2020-06-10 17:03:54 -04:00
bec486817c
Add "Shared" to translation
2020-06-10 11:35:45 +02:00
4cdea81ae7
Fix a bug with the field label in the ticket form creation. It was translated twice.
2020-06-09 17:31:31 +02:00
5775de5c4e
Add "here" word in translations
2020-06-09 16:29:18 +02:00
220566caf3
Compile French Translations
2020-06-09 16:21:38 +02:00
25a2e5130b
Update French Translations
2020-06-09 16:18:09 +02:00
fd1afb1307
Merge pull request #833 from Benbb96/0.2.x
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Update email templates fixtures
2020-06-05 11:25:30 -04:00
812f711da7
Fix HTML format error in french templates.
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Change the date format.
Replace Unknown by Inconnu.
Remove extra whitespace.
Correct some french translations.
Correct an error in the "closed_cc" template for every languages.
2020-06-05 11:26:41 +02:00
bc74237e6f
Merge pull request #830 from Bukowskaii/feature/dashboard_pagination
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Feature/dashboard pagination
2020-06-02 00:44:05 -04:00
7dcbe69090
missing a couple "
2020-06-01 17:52:20 -07:00
