Ross Poulton
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4241770c65
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Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21)
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2011-02-02 09:35:54 +00:00 |
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Ross Poulton
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adfee38439
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Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks.
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2011-02-02 08:31:51 +00:00 |
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Ross Poulton
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b3c53f1bc8
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Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
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2011-02-02 08:15:49 +00:00 |
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Ross Poulton
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107ec742b1
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Reword footer to refer to django-helpdesk rather than Jutda Helpdesk
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2011-02-02 08:10:29 +00:00 |
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Ross Poulton
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1aba9e2475
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Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13.
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2011-02-02 08:05:33 +00:00 |
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Ross Poulton
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ef1fdbc399
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Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix.
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2011-02-02 08:02:39 +00:00 |
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Ross Poulton
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8435a665b1
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Fix to issue #16: escalate_tickets fails with an error due to conflicting command-line arguments
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2011-02-02 07:49:44 +00:00 |
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Ross Poulton
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c3dd8e8be0
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Add .gitignore to ignore .pyc files
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2011-02-02 07:18:49 +00:00 |
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Ross Poulton
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341871d963
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Show error message if login fails. Thanks to nakagumahissao for the patch which closes Google Code #151 and Github #10.
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2011-01-29 06:27:49 +00:00 |
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Ross Poulton
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2d7d3c489d
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Correct handling of e-mail attachments where the name is encoded in rfc2231. Thanks to Sergey Kirillov for the patch, which closes Google Code issue #154 and Github issue #11.
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2011-01-29 06:25:53 +00:00 |
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Ross Poulton
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8f15febe23
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Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150.
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2011-01-29 06:22:18 +00:00 |
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Ross Poulton
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b68bd73d07
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Fix IE hang when addint multiple files to a ticket. Fixes Google Code issue #133; Github issue #7. Thanks to Google Code user 'dswoods' for the patch.
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2011-01-29 06:12:38 +00:00 |
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Ross Poulton
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bd89c1c7de
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i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.
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2011-01-29 06:10:12 +00:00 |
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Ross Poulton
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0d4ceb477a
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Add 'attachments' folder as expected from the documentation.
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2011-01-29 06:06:21 +00:00 |
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Ross Poulton
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97886abc76
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Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch.
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2011-01-29 06:02:03 +00:00 |
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Ross Poulton
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4cb84ed4fb
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Add Spanish translation. Fixes Google code issue #134 & github issue #4. Thanks to Google user 'rodpin'.
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2011-01-29 05:56:21 +00:00 |
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Ross Poulton
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46d8e6284e
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Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148; Github #8)
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2011-01-29 05:52:24 +00:00 |
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Ross Poulton
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7654de9d28
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Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
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2011-01-25 23:08:41 +00:00 |
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Ross Poulton
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53327eb66a
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Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
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2011-01-25 23:02:00 +00:00 |
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