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1580 Commits

Author SHA1 Message Date
bruce.gibbins
c29996df94 Resorted imports for pep8 2023-04-17 13:15:47 +10:00
bruce.gibbins
9192779889 Add IMAP OAUTH Mail Box Type 2023-04-15 22:11:41 +10:00
bruce.gibbins
d7ebc8e1c2 Revert "Add IMAP OAUTH Mail Box Type" 
This reverts commit d57f11f40a.
 2023-04-15 21:56:05 +10:00
bruce.gibbins
d57f11f40a Add IMAP OAUTH Mail Box Type 2023-04-15 21:52:44 +10:00
Christopher Broderick
b78f9d9034 Merge branch 'pypi_release' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into pypi_release 2023-04-03 10:53:01 +01:00
Christopher Broderick
1b3d97e183 Fix incorrectly removed time import 2023-04-03 10:49:01 +01:00
Christopher Broderick
beb794b8db
Merge branch 'main' into pypi_release 2023-03-29 00:42:48 +01:00
Bruce
287024acd1 Use updated_submitter email template in send for updated ticket 2023-03-28 19:45:54 +10:00
Christopher Broderick
1bc1764c3f
Merge branch 'main' into pypi_release 2023-03-27 18:17:40 +01:00
Bruce
6f72db6760 Force URTF-8 Encoding on File Open 2023-03-27 21:36:24 +10:00
Christopher Broderick
b716e046b2
Merge branch 'main' into pypi_release 2023-03-26 00:56:00 +00:00
Christopher Broderick
7ff870ec88
Merge branch 'main' into #1075---add-options-for-date-and-datetime-input-in-ticket-view 2023-03-26 00:46:07 +00:00
Christopher Broderick
2c8c187e36 Remove six package and dependent code 2023-03-26 00:20:47 +00:00
Christopher Broderick
6c968626b6 Fix format failure 2023-03-25 13:28:13 +00:00
Christopher Broderick
8cb3d43311 Use simpler conversion to string 2023-03-25 13:25:22 +00:00
Christopher Broderick
4cd66d7e0c Fix import format fail 2023-03-25 13:21:38 +00:00
Christopher Broderick
9e71fc8467 Remove redundant import 2023-03-25 13:21:27 +00:00
Christopher Broderick
85aeb8e79e Allow specifiying the content for a multipart 2023-03-25 13:06:40 +00:00
Christopher Broderick
cdbd531931 Ensure multipart attachments are saved 2023-03-25 13:06:03 +00:00
Christopher Broderick
ae2f24b299 Add test to verify that attachments as multipart are stored. 2023-03-25 13:04:38 +00:00
finnertysea
21ccc83d69 #1075 - make view agnostic to format of incoming due date 2023-03-17 13:12:03 -07:00
Christopher Broderick
930fc71d8b
Merge branch 'main' into fix-warnings 2023-03-10 23:52:46 +00:00
Christopher Broderick
d147f8b1a0
Merge branch 'main' into main 2023-03-10 23:48:29 +00:00
Christopher Broderick
77350c26f3
Merge branch 'main' into #1069_urls_username_regex 2023-03-10 23:43:11 +00:00
Christopher Broderick
dc6db21368
Merge branch 'main' into stable 2023-03-10 23:39:40 +00:00
Christopher Broderick
7f8e996668 Fix missing param in call 2023-03-10 22:11:34 +00:00
Christopher Broderick
aad73a5d90 Fix format errors 2023-03-10 22:06:14 +00:00
finnertysea
66a83a0716 #1069 - make regex matching username more permissive for rss_user to match rss_user_queue 2023-01-27 12:33:33 -08:00
finnertysea
5279180221 Bug fix #1066 - modified import order to placate isort 2023-01-24 13:36:18 -05:00
finnertysea
71ff0aa6d5 Bug fix - detected due date change when no change was made 2023-01-20 10:53:35 -05:00
Rafael Reuber
2cca51085f Removes unused function query_to_dict 2023-01-05 22:30:57 +00:00
Benbb96
64788938b4 Catch exception on an attachment individually in order to allow valid extension to be processed. 2022-10-10 21:57:56 +02:00
Benbb96
b3edba3fc5 Fix #1054 2022-10-09 23:05:16 +02:00
chrisbroderick
9e3a3abcf1 Fix import sorting 2022-09-08 23:40:49 +01:00
chrisbroderick
8d7ba415fa Fix formatting per flake8 2022-09-08 22:11:24 +01:00
chrisbroderick
eca2255f56 Test for filename using diaretics 2022-09-08 10:05:09 +01:00
chrisbroderick
357241e269 Refactor to make the methods more generic and able to be used to build 
any kind of email
 2022-09-07 08:48:32 +01:00
chrisbroderick
572ffd5acf Handle ignored emails explicitly using exceptions. 
Support the flag on IgnoreEmail model to control deleting the email if
ignored.
 2022-09-06 19:40:35 +01:00
chrisbroderick
23c3b72a43 Refactor object_from_message to make it more testable and fix some bugs. 
Extract the from email using the email library instead of pre-decoding
which exposes the comma separator causing the email address to be
extracted incorrectly if the real name contains a comma.
Raise an exception when a message to be ignored is detected to process
ignored messages explicitly.
 2022-09-04 22:01:32 +01:00
chrisbroderick
e1085cb370 Custom exception to handle ignored messages explicitly. 2022-09-04 21:53:08 +01:00
chrisbroderick
4e001c7f15 test utility methods to simplify more complex tests 2022-09-02 22:11:19 +01:00
Benbb96
238dd8d3d5 Fix import order 2022-08-15 20:21:19 +02:00
Benbb96
bc3d89b555 Fix PyCharm warnings in staff.py 2022-08-15 20:15:02 +02:00
Alex
3a13bbfeef Fix. Add test markdown and rewrite for last markdown is working 2022-08-08 20:20:00 +07:00
Alex
cf5be66fae Fix. Fix problem wich version package in requirements and add test markdown and rewrite for new markdown 2022-08-06 18:34:16 +07:00
Alex
a28569a984 Fix. Fix problem wich version package in requirements and add test markdown 2022-07-27 19:58:39 +07:00
Martin Whitehouse
72392a3f50
Add update_summary_tables helper function 
Reduces complexity of 'run_report' and handles updating summary table in
own function
 2022-07-25 04:44:46 +02:00
Martin Whitehouse
205c69b539
Add get_report_table_and_totals helper function 
Extracts a large portion of run_report handling
 2022-07-25 04:41:01 +02:00
Martin Whitehouse
b1bf2cab46
Add get_report_queryset_or_redirect helper 
Gets required objects or redirects
 2022-07-25 04:35:49 +02:00
Martin Whitehouse
50bd72ac7a
Move import to top 2022-07-25 04:31:17 +02:00
Martin Whitehouse
d858c40416
Add check_redirect_on_user_query helper function 
Extract the checking for a redirect to reduce complexity
 2022-07-25 04:29:43 +02:00
Martin Whitehouse
f89f5b91da
Reinstate changes, fixed missing update 2022-07-25 04:23:03 +02:00
Martin Whitehouse
40a243c23b
Revert changes, updating objects missed somewhere 2022-07-25 04:15:53 +02:00
Martin Whitehouse
a248181857
Add redirect_from_chosen_ticket helper function 
Moves the whole handling to own block, reducing complexity greatly.
 2022-07-25 04:08:16 +02:00
Martin Whitehouse
eb11c4fe0e
Rename ticket_attriubtes to upper, module level constant. 2022-07-25 04:03:12 +02:00
Martin Whitehouse
a783156b61
Add merge_ticket_values helper 
Extract a large portion of code from `merge_tickets`
 2022-07-25 04:01:27 +02:00
Martin Whitehouse
bed7f0e493
Add default value property to TicketCustomField 
Property of the model, so add it there to keep consistency
 2022-07-25 04:00:57 +02:00
Martin Whitehouse
46f8e9d21f
Clear error 
Use.objects.get causes undefined variable when using get_user_model
 2022-07-25 03:52:58 +02:00
Martin Whitehouse
1468982043
Remove unused variables, extract correct index 2022-07-25 03:50:49 +02:00
Martin Whitehouse
b326103d82
Fix spacing 2022-07-25 03:48:06 +02:00
Martin Whitehouse
57cd2f1471
Remove annoation for py3.8 2022-07-25 03:47:57 +02:00
Martin Whitehouse
45e47846fe
py3.8 annotation fix 2022-07-25 03:45:36 +02:00
Martin Whitehouse
7b4d53cfc0
Fix 'list' annoation for py3.8 2022-07-25 03:44:04 +02:00
Martin Whitehouse
749ebbe16b
Fix annotations for py3.8 2022-07-25 03:42:16 +02:00
Martin Whitehouse
595dae1cf7
Add get_template_staff_and_template_cc function 
Furhter reduxes complexity by combining creation of templates
 2022-07-25 03:38:16 +02:00
Martin Whitehouse
256af24daa
Comment function 2022-07-25 03:34:03 +02:00
Martin Whitehouse
a2f33c9799
Add add_staff_subscription helper 
Further reduces complexity by checking for subscription in helper
function
 2022-07-25 03:32:45 +02:00
Martin Whitehouse
f678c63496
Add update_messages_sent_to_by_public_and_status helper function 
Handles updating ticket and sending ticket reply
 2022-07-25 03:30:07 +02:00
Martin Whitehouse
fe619b5ff2
Combine conditionals to single line 2022-07-25 03:22:59 +02:00
Martin Whitehouse
f815ebbb5c
Add get_time_spent_from_request helper 
Extracts further code
 2022-07-25 03:17:10 +02:00
Martin Whitehouse
9294eca5d6
Add get_and_set_ticket_status helper 
Extracts some futher code from `update_ticket`
 2022-07-25 03:11:30 +02:00
Martin Whitehouse
ecefd5e407
Extract the due_date to helper function 2022-07-25 03:01:50 +02:00
Martin Whitehouse
574395ee28
Easy pickings 
Simple code violations of reserved symbols etc.
 2022-07-25 02:46:33 +02:00
Martin Whitehouse
8d63d65a7d
Removed encoding to 'utf-8', breaks tests. 
This needs to be looked into further.
 2022-07-25 02:41:40 +02:00
Martin Whitehouse
4e2b7deefb
Reduces complexity of object_from_message 
Helper functions created to help break up the flow
 2022-07-25 02:22:32 +02:00
Martin Whitehouse
a5e74d6449
Extract getting ticket_id from subject to helper function 2022-07-25 01:56:13 +02:00
Martin Whitehouse
283f052c0e
Annotate function signature 2022-07-25 01:47:00 +02:00
Martin Whitehouse
80f4152301
Simplify return statement 
Rename `ticket` to `ticket_id` for clarity
 2022-07-25 01:43:43 +02:00
Martin Whitehouse
0b1de1eead
Removed unused import 
Result of previous code removal
 2022-07-25 01:23:12 +02:00
Martin Whitehouse
fe28c2f540
Merge branch 'unstable' of git@github.com:martin-marty/django-helpdesk.git into 1039-complexity-reduction 2022-07-25 01:22:11 +02:00
Martin Whitehouse
1ac78955c0
Removed notifications_to_be_sent list 
The whole loop appeared to be doing nothing other than appending email
addresses to a list, which was never used.
 2022-07-25 01:22:05 +02:00
Martin Whitehouse
0f0b0a5995
Remove left over 'cc' code 2022-07-22 16:27:38 +02:00
Martin Whitehouse
44f068d1b8
re-apply formatting 2022-07-22 03:30:35 +02:00
Martin Whitehouse
25542f929e
Initial isort configuration 
Will fail build if imports are not sorted correctly
 2022-07-22 03:26:41 +02:00
Martin Whitehouse
e2a8b974dd
Removed unused imports, format long line 2022-07-22 01:21:25 +02:00
Martin Whitehouse
fb21d9bcdc
Check for model enabled before registering 2022-07-22 01:20:10 +02:00
Martin Whitehouse
280462c2fe
Remove 'f-string', no place holders present 2022-07-22 01:18:45 +02:00
Martin Whitehouse
fa91620bf9
EscapeHtml.extendMarkdown disabled 
Updated markdown caused failures.
Not sure what is going on with this class, 0 comments :-(
If someone could give me a hint as to what this is trying to achieve, I
can investigate further
 2022-07-20 16:32:51 +02:00
Martin Whitehouse
844c317e19 Formatting fixes 2022-07-14 09:19:11 +02:00
Benbb96
e47170858e Create two new tests for ticket followups and followup attachments + adapt one test (needed to use freezegun) 2022-06-30 23:43:22 +02:00
Benbb96
9dbe283dd4 Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup. 2022-06-24 23:45:26 +02:00
Benbb96
bd413837c2 Create FollowUp serializer with its Viewset and add it in urls 2022-06-24 22:22:08 +02:00
Martin Whitehouse
6d1d5d82b3
Skip failing tests 
Object not available for patching
 2022-06-20 18:20:01 +02:00
Martin Whitehouse
2c1466e01e
Disable failing checks 
Iterating over a cc_list and comparing to the outbox list will not work.

Need to re-work to ensure indexes match up
 2022-06-20 18:19:44 +02:00
Martin Whitehouse
8118fd83b7
Fix autofill utf-8 test 2022-06-20 18:03:39 +02:00
Martin Whitehouse
dd7ef6f0ed
Fix autofill test 2022-06-20 17:50:49 +02:00
Martin Whitehouse
0e571ddebc
Fix url regex 2022-06-20 17:36:40 +02:00
Martin Whitehouse
670ae9d0a5
Fix password assignments 2022-06-20 17:36:32 +02:00
Martin Whitehouse
f18531acb0
Fix url check 2022-06-20 17:35:40 +02:00
Martin Whitehouse
db358ceeaf
Set due date as member and use throughout 2022-06-20 17:35:28 +02:00
Martin Whitehouse
437d5b81c4
Fix failing tests 2022-06-20 17:26:52 +02:00
Martin Whitehouse
93bb43bf1d
Remove mock 
Can't import model until the test body
 2022-06-20 16:58:43 +02:00
Martin Whitehouse
2910664950
Fix path for tests 2022-06-20 16:34:32 +02:00
Martin Whitehouse
6a1f430496
Missing import 2022-06-20 16:10:55 +02:00
Martin Whitehouse
41d7caace4
Fix spacing issues 
{% if saved_query==q %} was causing a parse error. White space around
equality
 2022-06-20 16:08:05 +02:00
Martin Whitehouse
e438f6b4db
Fix references to 'url' 
Change to 're_path'
 2022-06-20 14:39:04 +02:00
Garret Wassermann
ee42ba48a3 Merge in bugfixes from 0.3.5 2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
67949e83f9
added permission classes 2022-05-04 18:51:02 +02:00
Daniele Scasciafratte
25db44ba5e feat(rest): create user 2022-05-02 17:27:25 +02:00
Garret Wassermann
b8511dd70b Fix conflicts for Django 4 support 2022-04-23 02:23:51 -04:00
Garret Wassermann
3ed6c68046 Update to 0.3.4 bugfix release 2022-04-23 02:06:35 -04:00
Garret Wassermann
5e8f5fed62 Fixing some unit tests 2022-04-22 14:52:51 -04:00
Garret Wassermann
fcab3506b0
Merge branch 'stable' into new-option-fields 2022-04-22 06:32:32 -04:00
Daniele Scasciafratte
8d626cfd5f feat(fields): hide column for time spent 2022-04-20 17:30:55 +02:00
Daniele Scasciafratte
6d5c81ea14 feat(fields): hide column for KB item, https://github.com/django-helpdesk/django-helpdesk/pull/1003 2022-04-20 16:54:17 +02:00
Daniele Scasciafratte
9bd4eb19bc feat(fields): no dependencies 2022-04-20 16:44:48 +02:00
Daniele Scasciafratte
de9c5a709e feat(fields): no time spent 2022-04-20 16:36:37 +02:00
Daniele Scasciafratte
26c6a778ec feat(ticket): disable timeline 2022-04-15 18:51:02 +02:00
Daniele Scasciafratte
5792587e3e feat(ticket): disable timeline 2022-04-15 18:48:21 +02:00
Benbb96
dc60d8a7f9 Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it 2022-04-15 00:05:51 +02:00
Benbb96
3e331c08fb Try to fix other tests 2022-04-14 23:45:19 +02:00
Benbb96
9320df0268 Fix a bug I introduced in earlier commit + fix one test 2022-04-14 23:30:42 +02:00
Benbb96
7e5ff05b02 Update documentation 2022-04-11 00:23:22 +02:00
Benbb96
31acfb11dd Add tests for the API 2022-04-11 00:16:54 +02:00
Benbb96
5701bf0229 Fix a bug with get_choices function which doesn't return anything if empty_selection_list is False 2022-04-11 00:15:48 +02:00
Benbb96
dbcd0fe6b4 Remove last_escalation field from serializer since it is a non-editable field 2022-04-11 00:15:11 +02:00
Benbb96
88b234958a Fix a bug when assigned_to or merged_to were not passed in body 2022-04-07 00:42:12 +02:00
Nick McCullum
55c638aeef some more template improvements 2022-04-04 15:27:50 -03:00
Nick McCullum
91229b9292 removed even more deprecated functionality 2022-04-04 14:52:52 -03:00
Nick McCullum
5388ece5ed removed more deprecated functionality 2022-04-01 16:36:19 -03:00
Nick McCullum
9444d1592d removed deprecated and template syntax 2022-04-01 16:20:15 -03:00
Garret Wassermann
2b33de6b37
Merge branch 'stable' into api-solution-1 2022-03-31 20:25:59 -04:00
bbe
e2cb881eb8 Create an API endpoint to list/create/update/delete tickets (ignoring custom fields) 2022-03-31 17:32:14 +02:00
bbe
1daa1d88aa Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py 2022-03-31 17:19:49 +02:00
Daniele Scasciafratte
946ca4b68c fix(kb): no db 2022-03-18 19:36:49 +01:00
Daniele Scasciafratte
7a3260a163 fix(kb): no db 2022-03-18 19:33:31 +01:00
Daniele Scasciafratte
347a70e497 fix(kb): no db 2022-03-18 19:21:17 +01:00
Nick McCullum
358080926c Added Django 4 support. 2022-03-16 22:29:09 -04:00
Garret Wassermann
909b7a5533
Merge pull request #999 from afranjin/bugfix/#998-user-settings-model-filed-name-typo 
bugfix/#998-user-settings-model-filed-name-typo
 2022-03-11 17:36:31 -05:00
Antun Franjin
b79d46e5b6 Replace href. 2022-03-11 15:46:20 +01:00
Antun Franjin
3ea2d1dd50 Use ticket absolute url and fix some more path on navigation ticket href. 2022-03-11 13:14:01 +01:00
Antun Franjin
3d793218f2 Fix wrong href. 
The href path of don't delete button needs to be ../../../
 2022-03-11 12:16:14 +01:00
Antun Franjin
fbadf23654 Fix typo in model field name in update_ticket. 
email_on_ticket_assigned > email_on_ticket_assign
 2022-03-11 11:03:16 +01:00
Garret Wassermann
7bcee909ef
give duplicate test a slightly more descriptive unique name 2022-02-22 01:13:24 -05:00
code-review-doctor
3206fd61c9 Fix issue duplicate-test-names found at https://codereview.doctor 2022-02-21 09:48:57 +00:00
Garret Wassermann
b85a84bc37 Update CDN link for bootstrap css 2022-02-09 05:50:03 -05:00
Garret Wassermann
ad37318c2c Update CDN links for jquery and bootstrap 2022-02-09 05:39:53 -05:00
Garret Wassermann
6ea9009dda Update jquery to 3.6.0 2022-02-09 05:32:00 -05:00
Garret Wassermann
ad519a2018 Reverse to latest bootstrap 4, which is 4.6.1 2022-02-09 05:29:22 -05:00
Garret Wassermann
4df831d4d6 Update bootstrap css to 5.1.3 2022-02-09 05:21:31 -05:00
Garret Wassermann
e0c0754543 Update to fontawesome 5.15.4 2022-02-09 05:15:14 -05:00
Garret Wassermann
075cdd4cdb
Merge pull request #991 from Benbb96/active-sidebar 
Show active page in sidebar depending on the request path url
 2022-01-27 07:58:48 -05:00
Timothy Hobbs
17a1e064e6 Undo PR #989 2022-01-27 10:27:49 +01:00
Benbb96
a2782c07f4 Show active page in sidebar depending on the request path url 2022-01-27 09:51:00 +01:00
Jon Renaut
7ac8d20cbe
Fix Javascript typo 
This fix enables uploading new attachments to an existing ticket
 2022-01-26 14:26:52 -05:00
Garret Wassermann
3695cfa19d
Remove comma in staff.py to address #988 2022-01-04 11:47:31 -05:00
Garret Wassermann
ae73fec2a0
Spellchecking in validators.py 2021-12-31 22:21:28 -05:00
Thomas Wheeler
345a713777 updated validate_file_extension() to look for defined VALID_EXTENTIONS in settings.py so its configurable 2021-12-31 14:59:37 -08:00
Garret Wassermann
0d79b6266d Backport patch for #985 2021-11-21 23:25:54 -05:00
Garret Wassermann
44abb19712 Backport #980, #981, #984 to 0.3 2021-11-19 00:30:20 -05:00
Garret Wassermann
e016e6699d fix minutes representation in models.py, see #978 2021-10-20 08:11:08 -04:00
Garret Wassermann
aff67184d4 Add attachment validator when uploading attachment to tickets 2021-10-05 06:25:42 -04:00
Garret Wassermann
a5f801bb52 use csrf tokens in all forms 2021-10-04 23:13:38 -04:00
Garret Wassermann
166d552fba Turn on secure cookie support if the server os environment expects to use secure connections 2021-09-27 22:12:32 -04:00
Garret Wassermann
e8efa4d263 Merge remote-tracking branch 'upstream/master' 2021-09-27 18:59:31 -04:00
Brendan Wood
6a0b367171 fix: strip extraneous whitespace characters that are returned in the Message-ID and In-Reply-To fields from some email providers 2021-09-23 10:07:12 -03:00
Garret Wassermann
66ed61ee6a Set default autofield to be compatible for django 3.2 2021-09-17 10:09:20 -04:00
Timothy Hobbs
247fd2e26d Don't show kbitems on dashboard if there are no unassigned tickets in them 2021-09-14 21:59:25 +02:00
Timothy Hobbs
650665b21e Fix wording of iframe ticket creation buttons 2021-09-13 23:55:49 +02:00
Timothy Hobbs
92caf5f284 Change ; to & when separating query params 2021-09-13 23:42:03 +02:00
Garret Wassermann
1559333993 Fix some docs and migrations in prep for 0.3 release, see #878 2021-08-20 02:05:21 -04:00
Timothy Hobbs
a9e5cfa52d Fix hidden field query args 2021-08-19 22:00:18 +02:00
Timothy Hobbs
b708b786d4 Add failing test for hidden field query args 2021-08-19 22:00:06 +02:00
Timothy Hobbs
f4b7e899fa Change query arg delimiter from ; to & 2021-08-19 22:00:01 +02:00
Garret Wassermann
610460dfd6
Merge pull request #965 from auto-mat/large-desk-performance 
Fixes: performance and crash
 2021-08-19 14:04:26 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove 
Remove hard dependency on pinax teams
 2021-08-05 14:16:14 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject 2021-07-29 13:14:42 +02:00
Timothy Hobbs
63bb949d63 Don't use redis cache at all for ticket querysets as this breaks pagination 2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e Don't crash if use email is None 2021-07-07 20:38:20 +02:00
Arkadiy Korotaev
3285d5e1a8 feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages 2021-04-20 12:44:27 +02:00
Garret Wassermann
fe9ff2fdc4
Merge pull request #950 from koriaf/dev-pep8-stuff 
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
 2021-04-19 23:44:03 -04:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs 2021-04-19 21:15:24 +02:00
Garret Wassermann
012ba4f42d
Update email.py 
Correct a typo so that imap code calls starttls() correctly.
 2021-03-26 03:48:10 -04:00
Brendan Wood
9f99eb5ee6 fix: prepend file attachments with 'part-%i_' to prevent name collisions when an email has attachments with the same filename 2021-03-08 13:57:07 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs 2021-03-05 09:37:21 +01:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00
Tom Weber
9e3466a069 String Check, replace Nonetype with empty string 2021-02-24 08:20:27 -07:00
Tom Weber
1271f00278 String Check, catch NoneType error 2021-02-24 07:19:37 -07:00
Tom Weber
d06626c0d6 Bug Fix test for string check 2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency 2021-02-10 17:58:01 -07:00
Tom Weber
ae9109bad6 Bug Fix EditTicketForm unable to edit and add error display 2021-02-09 13:08:27 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938 
Disabled merged_to field in edit ticket + Fix datepicker
 2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7 Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view 2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import 
Fix import of celery decorator "task" to work with celery 5
 2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime 
Template hard coded date filters replaced with Django DATETIME_FORMAT
 2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips 
Tool tips improved, KB Contact Human Button replaced
 2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon 2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5 New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list. 2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f Template hard coded date filters replaced with Django DATETIME_FORMAT 2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime 
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
 2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT" 2021-02-03 11:03:45 -07:00
Tom Weber
a3cc363981 base_js.html moved to load before code using the resource. 2021-02-02 16:08:35 -07:00
alligatorbait
e9ba600554 Template hard coded date filters removed, use Django DATE_FORMAT for customization. 2021-02-01 13:05:39 -07:00
Edgard Pineda
76f697cad3 Fix import of celery decorator "task". 2021-01-31 22:27:37 -03:00
Benbb96
f9d000b953 Fix #926 2021-01-16 23:28:30 +01:00
Hugo DELVAL
bc1c5f6f17
email templates: small typos in french 2021-01-14 18:06:33 +01:00
Michael P. Jung
31a8a9dab4 Update German translation 2021-01-12 13:40:49 +01:00
Garret Wassermann
fcafc77b92
Merge pull request #919 from Benbb96/fix-double-translation 
Fix double translating in Create Ticket Form
 2021-01-04 15:55:01 -05:00
bbe
cdfc895bce Fix the login url by using view names in the demo settings instead of the hardcoded urls. 
Also remove a duplicate url for 'login'
 2021-01-04 20:02:25 +01:00
bbe
1eef8496bb Remove translation on the template (since it is already done in the form definition) 2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a Merge remote-tracking branch 'upstream/master' 2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d Add accounts/login to urls.py to fix broken url in demo 2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log 
ifix(email): Create the log file only if required
 2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784 Add support for standard STARTTLS on port 143 (RFC 2595). 
Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
 2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required 
+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
 2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage 2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d Enable offline content for timeline3 usage 2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd Enable offline content for timeline usage 2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2 Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise 2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres 2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7 Fix translations 2020-11-05 17:17:11 +01:00
bbe
315cd34864 Create helpdesk-customize to remove 404 error in console. 2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd Disable Date Range option in Filter Box if the to_date already provided 2020-11-05 16:47:32 +01:00
bbe
f68826496b Fix the filterBuilderRemove and update var keyword to let or const 2020-11-05 16:46:09 +01:00
bbe
77ab80672f Reformat ticket_list.html 2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature 
New feature:  Merging tickets
 2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b revert blocktrans indenting 2020-10-31 18:41:31 +01:00
bbe
1788f2fb84 Update ticketCC views and also reformat HTML files along with some improvements in form errors. 2020-10-31 18:33:41 +01:00
bbe
7564c5739b Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address. 2020-10-31 18:24:22 +01:00
bbe
177ba8f963 Add test for the add_email_to_ticketcc_if_not_in ticket function 2020-10-31 17:54:29 +01:00
bbe
391cc000b8 Better display for table heading 2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d Update french translations 2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b Create test for the merge view 2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff Add assigned_to attribute to be merged 2020-10-30 23:12:09 +01:00
bbe
41b5715b7d Add comments and refactor variables names 2020-10-30 22:19:21 +01:00
bbe
00a18d8f54 Restrict possible tickets to merge to the ones that haven't been already merged. 
Also check that all selected tickets are within the same queue.
 2020-10-30 20:19:50 +01:00
bbe
da5028d51a Redirect e-mail for a merged ticket to the ticket it has been merged to 2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e Show line breaks in custom field values (when multi lines) 2020-10-30 19:58:01 +01:00
bbe
e8f6756750 Add newline in text part before the footer when sending mail 2020-10-30 19:57:23 +01:00
bbe
5fce1964de Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context. 2020-10-30 19:56:38 +01:00
bbe
41c1e765c2 add default empty when a ticket custom field value is null 2020-10-29 23:33:22 +01:00
bbe
49735dbcda Reformat ticket page and show in which ticket it has been merged to 2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket. 
Also add new template tag filter to use the dictionary get function in template.
 2020-10-29 23:32:02 +01:00
bbe
9795167d9b Add merged_to information to ticket 2020-10-29 23:29:16 +01:00
bbe
64a3b146d3 Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master 2020-10-23 16:40:13 +02:00
bbe
58a5387779 Show Due date on public view ticket if it is set. 
Also change default to empty string when a custom field value is None.
 2020-10-23 16:24:35 +02:00