53 Commits

Author	SHA1	Message	Date
Ross Poulton	8f15febe23	Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150.	2011-01-29 06:22:18 +00:00
Ross Poulton	46d8e6284e	Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148; Github #8)	2011-01-29 05:52:24 +00:00
Ross Poulton	53327eb66a	Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.	2011-01-25 23:02:00 +00:00