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9f68c8ef99
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Custom fields: help_text doesn't need to be mandatory.
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2011-02-02 11:37:38 +00:00 |
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ebe0382725
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Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
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2011-02-02 11:22:46 +00:00 |
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723b4f1881
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Remove further references to Jutda Helpdesk, changing them to django-helpdesk.
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2011-02-02 10:25:32 +00:00 |
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e322f0644d
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Continue previous fix and apply carriage returns to end of all text templates
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2011-02-02 09:43:42 +00:00 |
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4241770c65
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Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21)
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2011-02-02 09:35:54 +00:00 |
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adfee38439
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Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks.
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2011-02-02 08:31:51 +00:00 |
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b3c53f1bc8
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Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
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2011-02-02 08:15:49 +00:00 |
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107ec742b1
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Reword footer to refer to django-helpdesk rather than Jutda Helpdesk
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2011-02-02 08:10:29 +00:00 |
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1aba9e2475
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Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13.
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2011-02-02 08:05:33 +00:00 |
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ef1fdbc399
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Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix.
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2011-02-02 08:02:39 +00:00 |
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8435a665b1
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Fix to issue #16: escalate_tickets fails with an error due to conflicting command-line arguments
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2011-02-02 07:49:44 +00:00 |
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c3dd8e8be0
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Add .gitignore to ignore .pyc files
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2011-02-02 07:18:49 +00:00 |
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341871d963
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Show error message if login fails. Thanks to nakagumahissao for the patch which closes Google Code #151 and Github #10.
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2011-01-29 06:27:49 +00:00 |
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2d7d3c489d
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Correct handling of e-mail attachments where the name is encoded in rfc2231. Thanks to Sergey Kirillov for the patch, which closes Google Code issue #154 and Github issue #11.
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2011-01-29 06:25:53 +00:00 |
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8f15febe23
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Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150.
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2011-01-29 06:22:18 +00:00 |
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b68bd73d07
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Fix IE hang when addint multiple files to a ticket. Fixes Google Code issue #133; Github issue #7. Thanks to Google Code user 'dswoods' for the patch.
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2011-01-29 06:12:38 +00:00 |
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bd89c1c7de
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i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.
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2011-01-29 06:10:12 +00:00 |
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0d4ceb477a
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Add 'attachments' folder as expected from the documentation.
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2011-01-29 06:06:21 +00:00 |
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97886abc76
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Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch.
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2011-01-29 06:02:03 +00:00 |
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4cb84ed4fb
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Add Spanish translation. Fixes Google code issue #134 & github issue #4. Thanks to Google user 'rodpin'.
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2011-01-29 05:56:21 +00:00 |
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46d8e6284e
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Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148; Github #8)
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2011-01-29 05:52:24 +00:00 |
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7654de9d28
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Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
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2011-01-25 23:08:41 +00:00 |
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53327eb66a
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Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
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2011-01-25 23:02:00 +00:00 |
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