a2f944b475
Enable attachments by default
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In order to not break existing django-helpdesk installations
upon upgrade.
2024-06-07 17:58:41 +02:00
cc1b125d53
Disable email attachment processing and email saving if attachments are not enabled.
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Caution: untested
2024-06-06 15:58:27 +02:00
dd4c04945a
Add HELPDESK_ENABLE_ATTACHMENTS setting and make it show/hide attachment related UI
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Default setting is false. This is not backward compatible.
The rationale is: attachments contain most likely sensitive information.
By default they are served without access control. Currently there is
no simple feature to configure access control. To avoid unintentional
disclosure attachments should be an opt in: you have been warned.
2024-06-06 15:47:50 +02:00
95755125fb
Add datatables error message to error pop up
2024-05-14 21:46:18 +02:00
25f338cfc5
Pop up a nice error message when an AJAX request fails.
2024-05-11 16:41:01 +02:00
306a01a8b4
add login again button and reformat logged_out.html
2024-05-08 16:25:49 +02:00
ef5a43a3e2
remove unused import
2024-05-08 16:05:22 +02:00
485ac1294c
remove next_page parameter and show how to set LOGOUT_REDIRECT_URL in settings
2024-05-08 15:47:14 +02:00
b1316214c7
replace hardcoded path ../ to reverse_lazy URL
2024-05-07 15:50:51 +02:00
2d561d15c8
fix design on login/logout button when not staff
2024-05-07 15:43:12 +02:00
6fe5f1681f
fix logout in Django 5 with POST action instead of GET
2024-05-07 14:54:05 +02:00
89ab173034
update raw parameter name to match view
2024-05-03 10:38:17 +03:00
a6bb99f1e8
Merge branch 'main' into view_protectors
2024-04-29 21:25:36 +01:00
dba8a889a3
Merge pull request #1172 from jorge-leon/fix-public-view-and-context-help-urls
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FIX: replace hardcoded urls with Django generated ones. Fixes #1171
2024-04-24 19:05:07 +01:00
8f9d385e10
Merge branch 'main' into view_protectors
2024-04-23 21:29:38 +02:00
ebbbcdb2aa
Deprecate VALID_EXTENSIONS properly
2024-04-22 18:38:59 +02:00
c723873d83
FIX: replace hardcoded urls with Django generated ones.
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The My Tickets view generated ticket urls with a '/view' string prefix. This
is replaced by proper Django URL resolution.
The public and staff ticket view used a '../../' string prefix which brakes in
the public ticket view. They are both replaced with proper Django URL resolution.
2024-04-17 21:17:41 +02:00
8541acd49d
Updated comment
2024-04-17 10:21:02 +00:00
2fc95d165a
new_ticket_done signal emitted through email
2024-04-17 10:19:50 +00:00
81f9226f7c
Removed unused webhooks import
2024-04-17 10:09:15 +00:00
9a6939b564
Attach send_new_ticket_webhook to the new_ticket_done signal
2024-04-17 10:02:44 +00:00
c6cad5f702
Removed unused webhooks import
2024-04-16 08:52:22 +00:00
c0ee8e0847
Use update_ticket mechanism in email.py
2024-04-16 08:49:11 +00:00
79b7ce9650
notify_followup_webhooks used in email, so moving signal triggering code
2024-04-16 08:42:03 +00:00
0e96909f43
Removed unused TichetChange import
2024-04-16 08:36:29 +00:00
08ed2a5035
Adding receiver import
2024-04-16 08:34:03 +00:00
ebb9a4d50d
Make update_ticket_done signal trigger notify_followup_webhooks
2024-04-16 08:23:06 +00:00
2499f81d4d
Add a signal when the ticket upate is done (every related instance created and updated)
2024-04-16 08:04:01 +00:00
8fffae343c
Update TicketChange creation code
2024-04-16 07:58:33 +00:00
a775622521
Create ticket change through instance relationship
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2024-04-12 10:44:56 +02:00
5b39c9aeeb
Update forloop for queues with explicit variable names in ticket template
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2024-04-12 10:39:58 +02:00
62ef86a047
Settings assertion values in hours
2024-04-09 13:45:41 +00:00
aa5e2d0c67
Fixed test comment
2024-04-09 13:33:20 +00:00
d1af580483
Remove queues exclusion at the end of test
2024-04-09 13:32:11 +00:00
6e845f6351
Adding test for multiple exclusion queues through follow-ups
2024-04-09 13:27:42 +00:00
f4ab7a5226
Refactored time_spent calculation queue exclusions to reflect queue changes over time
2024-04-09 13:25:35 +00:00
e372f4447b
Adding test_update_ticket_queue test
2024-04-09 12:18:43 +00:00
e526c21aef
Update ticket queue foreign key id
2024-04-09 12:05:32 +00:00
33b3216d38
Merge branch 'django-helpdesk:main' into followup_queue_change
2024-04-09 12:01:12 +02:00
bb4e05ba39
Removed unused Queue model import
2024-04-08 12:43:11 +00:00
42be32b17b
Allow to track queue change in follow-ups
2024-04-08 12:33:23 +00:00
e439acd626
Removed helpdesk_settings USE_TZ
2024-04-08 08:41:27 +00:00
27bafa847c
Removed old comment
2024-04-08 08:39:27 +00:00
09f504fa3e
Removing unnecessary followup saves
2024-04-08 08:37:00 +00:00
210b7b13f8
Removing unused test Client
2024-04-08 08:31:58 +00:00
b99514f585
Removed useless USE_TZ
2024-03-27 16:27:32 +00:00
f5bff3af4e
Clearing some settings at the end of test
2024-03-27 16:22:14 +00:00
57ad29f46b
Removed useless setting
2024-03-27 16:20:22 +00:00
c16d189104
Testing queues exclusion
2024-03-27 16:19:33 +00:00
5e0df47a4f
Adding status exclusion test
2024-03-27 16:15:15 +00:00
