Garret Wassermann
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4cf46156f1
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More PEP8 changes
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2016-10-29 04:20:16 -04:00 |
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Garret Wassermann
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d791700582
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Fix PEP8 errors
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2016-10-29 04:08:57 -04:00 |
|
Garret Wassermann
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cad174468b
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Sync with namespace and other v0.2 changes
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2016-10-29 03:47:15 -04:00 |
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Jonathan Barratt
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43c067dd4f
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merge changes from updated master
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2016-10-29 13:35:03 +07:00 |
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Alex Barcelo
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89a6ae01b8
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Fixing style (according to branch 'autocodestyle') + quicktest
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2016-10-24 08:04:31 +02:00 |
|
Alex Barcelo
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30e3aa55aa
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almost auto-fix on misc files
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2016-10-23 22:09:17 +02:00 |
|
Alex Barcelo
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24d88be8d9
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Initial general clean-up of stuff
|
2016-10-21 17:14:12 +02:00 |
|
Alex Barcelo
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afd6ebad74
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Merge current 'master' state into urls_app_name
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2016-10-19 15:26:04 +02:00 |
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Antoine Nguyen
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50955cb8f6
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Fixed Meta class definition for TicketCustomFieldValue.
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2016-10-07 11:00:25 +02:00 |
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Garret Wassermann
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e5c3c4a435
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Used six to add python3 compatibility along side existing python2, and replaced print statements with logging features. Can now poll a local directory for mail too, not just remote POP3/IMAP.
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2016-09-14 20:35:18 -04:00 |
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Garret Wassermann
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67f81ac252
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Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions
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2016-09-09 04:03:32 -04:00 |
|
Daryl
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afbfd01fab
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Fix Issue #404: Refactor converting query string into queue:id
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2016-06-26 12:45:55 +12:00 |
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Bruno Tikami
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26fc6cb1de
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ADDED: Flag to enable notifications on every interaction that occurs over email.
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2016-03-01 16:49:34 -03:00 |
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Bruno Tikami
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a9f073cc48
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Merge branch 'master' of https://github.com/rossp/django-helpdesk
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2016-02-24 10:25:57 -03:00 |
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Bruno Tikami
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56b7f53c51
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CLEANUP: Removing necessary code from feature 2
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2016-02-20 17:46:03 -02:00 |
|
imbashamba
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191ce3c53c
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Nullable "default_owner" field added to Queue model
If default_owner is specified, tickets from public form will be assigned to him and he'll be notified by email
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2016-02-17 11:40:08 +03:00 |
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Bruno Tikami
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be07fdff6c
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UPDATED: Finished moving Message-Id field from <Ticket> to <FollowUp> model.
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2016-02-16 17:10:13 -02:00 |
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Bruno Tikami
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c2e9ee26af
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UPDATED: Stop storing the Message-Id field on the <Ticket> model and move it to the <FollowUp> so we can easily follow the threads.
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2016-02-16 16:11:10 -02:00 |
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Bruno Tikami
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cea4cb2c6a
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UPDATED: Set "submitter_email_id" as the standard to reference the Message-Id email field.
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2016-02-07 18:11:49 -02:00 |
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Bruno Tikami
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78919addd7
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BUGFIX: Set the missing max_length field attribute.
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2016-02-07 17:45:08 -02:00 |
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Bruno Tikami
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83be21dc17
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ADDED: <models.Ticket.submitter_email_id>
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2016-02-07 17:28:00 -02:00 |
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Bruno Tikami
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e880747a2b
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UDPATED: Use <views.staff.subscribe_to_ticket_updates> instead of <views.staff.subscribe_staff_member_to_ticket> when adding non-staff members to <TicketCC> instances
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2016-02-07 16:46:43 -02:00 |
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Bruno Tikami
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353fcb2138
|
ADDED: Possibility to pass "rfc_2822_*" fields when creating a <Ticket> instance so <management.commands.get_email.ticket_from_message> can create <TicketCC> instances when processing incoming messages.
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2016-02-07 15:54:39 -02:00 |
|
Alex Barcelo
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a741395ce5
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chaging tests to aknowledge helpdesk namespace
|
2015-12-22 11:20:52 +01:00 |
|
Alex Barcelo
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3a0f08046e
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using helpdesk app_name and droping helpdesk_ prefix
|
2015-12-22 10:27:03 +01:00 |
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Ross Poulton
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0d098f6d29
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Merge pull request #369 from alexbarcelo/always_create_permission
creation of Permission-per-Queue is done always
|
2015-12-22 09:41:17 +11:00 |
|
Alex Barcelo
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7894eea1e1
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Making Queue slug unique and improving certain admin-related behaviour
|
2015-12-18 14:56:53 +01:00 |
|
Alex Barcelo
|
3b547d2cf9
|
creation of Permission-per-Queue is done always
|
2015-12-18 14:35:50 +01:00 |
|
Alex Barcelo
|
43e5ff7c0e
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added delete mechanism on Queue for auto-clean of permissions
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2015-12-16 22:27:06 +01:00 |
|
Alex Barcelo
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92d8ca3eff
|
more modular management of permission codenames
|
2015-12-16 22:27:06 +01:00 |
|
Alex Barcelo
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64bc1791d4
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removing completely QueueMembership model
|
2015-12-16 22:27:06 +01:00 |
|
Alex Barcelo
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fb66fea86e
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change basic features of membership into permissions
|
2015-12-16 22:27:05 +01:00 |
|
Alex Barcelo
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18c7a2e698
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adding required model extra info for permissions
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2015-12-16 22:27:05 +01:00 |
|
Ross Poulton
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6187b0568c
|
Merge pull request #358 from flinz/django-1.9-fixes
Django 1.9 compatibility
|
2015-12-16 10:24:16 +11:00 |
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Alex Seeholzer
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905e52e603
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changed max_length given by string to integer;
|
2015-12-15 10:11:47 +01:00 |
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Alex Seeholzer
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8d55dcb9a0
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python 2 & 3 compatibility: changed __unicode__ to __str__ and added python2 decorators (https://docs.djangoproject.com/en/1.8/topics/python3/#str-and-unicode-methods)
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2015-11-18 15:26:08 +01:00 |
|
Jonathan Barratt
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bfcd8fc024
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Add ability to restrict users' access by queue if so configured, and migration and tests for same.
|
2015-06-12 12:23:39 +07:00 |
|
Ross Poulton
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70c57f9096
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Merge
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2015-04-28 09:13:54 +10:00 |
|
Tony Zhu
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9600f457d8
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Remove no effect model property to silence django 1.8 system check warning
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2015-04-14 16:25:20 -04:00 |
|
Alex Seeholzer
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ddabc9d133
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bug fix for commit
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2015-02-11 13:23:42 +01:00 |
|
Alex Seeholzer
|
9665361bb1
|
In Django < 1.7, if settings.AUTH_USER_MODEL is defined, the sender is expected to be the actual instance, not a string. This Closes rossp/django-helpdesk#295 by checking for django version < 1.7.
|
2015-02-11 12:23:59 +01:00 |
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Simon Thépot
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f0156cfcb3
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Populate user settings w/ data migration, Django1.7 compatible, fix #276
|
2015-01-14 11:19:17 +01:00 |
|
TreeNode
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ae681dd5d3
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Clear host and port if no proxy type was set
|
2014-12-11 12:03:36 +02:00 |
|
TreeNode
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83a5e964f3
|
Default field values
|
2014-12-11 01:42:20 +02:00 |
|
TreeNode
|
50b80b2a08
|
Socks proxy support
|
2014-12-10 23:37:34 +02:00 |
|
Tom Graham
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d2ac8af6c0
|
Improved support for custom user models
Support for custom user models with a non-standard username field
|
2014-10-22 16:18:04 +11:00 |
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Antoine Nguyen
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58c2c818f4
|
Use the right values to identify priorities.
|
2014-09-22 10:01:08 +02:00 |
|
Antoine Nguyen
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8095d30e8e
|
Remove unknown reference to priority.
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2014-09-19 16:06:11 +02:00 |
|
Antoine Nguyen
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ad47087c8f
|
Assign a bootstrap row color to tickets based on priority.
|
2014-09-19 16:01:15 +02:00 |
|
Ross Poulton
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61f49786c0
|
Fixes for Django 1.7. For prior Django versions, South 1.0 must be used for
migirations. Fixes #254.
|
2014-09-10 09:06:50 +10:00 |
|
Ross Poulton
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1aed98463a
|
Increase size of attachment filename. Fixes #164.
|
2014-09-02 18:36:00 +10:00 |
|
Stefano Brentegani
|
94fa283f2d
|
mark new translatable strings and reduce redundancy
|
2014-07-30 10:41:10 +02:00 |
|
Matt Molyneaux
|
28c3690da7
|
Give CustomField.empty_selection_list a default value
BooleanField defaults to False <1.6 and to None >=1.6, causing tests to fail on 1.6
|
2014-06-05 01:30:27 +01:00 |
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Ross Poulton
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36c7e59f07
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Merge pull request #169 from mpietsch/ticket_caption_sorting
Caption and sorting of tickets in dropdown menus should use ID, e. g. when adding a dependency
|
2014-01-30 17:52:03 -08:00 |
|
Ross Poulton
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d340446feb
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Remove django-tagging support, as that library is unmaintained. Closes #194.
|
2014-01-29 22:00:00 +11:00 |
|
Bryce Groff
|
020d1cefae
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- Use the Django 1.5 get_user_model function if it exists in Django, i.e. 1.5 and above.
|
2014-01-15 13:39:38 -10:00 |
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Tony Zhu
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b6339cc016
|
Fix the bug of handling attachments when Django DEFAULT_FILE_STORAGE is not FileSystemStorage
|
2013-11-19 21:24:52 +00:00 |
|
root
|
9b593472f7
|
Ticket status now shows that there are open dependencies.
|
2013-03-06 11:19:13 +01:00 |
|
root
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20d5a24eab
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Caption and sorting of tickets in dropdown menus should use ID, e. g. when adding a dependency.
|
2013-03-06 10:58:25 +01:00 |
|
Ross Poulton
|
556cf5d302
|
fix tpyo - importError vs ImportError
|
2013-01-23 11:55:36 +11:00 |
|
Ross Poulton
|
53273e3794
|
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
|
2013-01-23 11:35:18 +11:00 |
|
Ross Poulton
|
341a40b9ae
|
Make datetime handline offset-aware. Now requires pytz. Fixes #142.
|
2013-01-23 10:59:12 +11:00 |
|
Ross Poulton
|
3785ca4477
|
Increase size of attachment mime type field. Fixes #155, thanks
@lacrymology.
|
2012-08-28 18:56:30 +10:00 |
|
Ross Poulton
|
9ae358e6f8
|
Allow tests to run if Sites module isn't properly configured.
|
2012-08-08 14:31:51 +10:00 |
|
Ross Poulton
|
7e72f3d8ea
|
Merge pull request #106 from yekibud/master
adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF; added ticket due date
|
2012-01-23 15:15:44 -08:00 |
|
tschmidt
|
01b0adc733
|
adding due_date form and model field
|
2012-01-20 12:48:38 -08:00 |
|
Ivan Giuliani
|
599ff33665
|
Pass generic parameters to inherited model save()
|
2012-01-14 13:06:37 +01:00 |
|
Andreas Kotowicz
|
71d69278bc
|
custom fields: add option which forces user to make an active choice.
in forms.py we prepend a 0 entry to the list of choices.
|
2011-12-01 20:48:37 +01:00 |
|
Ross Poulton
|
dd61932294
|
Allow users to define the display order of custom fields. Closes GH-75.
Thanks to Andreas K for the suggestion!
|
2011-11-08 17:59:34 +11:00 |
|
Ross Poulton
|
8b6fbd8965
|
Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43
|
2011-05-10 19:27:11 +10:00 |
|
Ross Poulton
|
b42026ec33
|
Allow selection of all items on custom "list" fields. Fixes GH-23.
|
2011-05-02 22:32:15 +00:00 |
|
Ross Poulton
|
eca88be838
|
Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE.
|
2011-03-11 22:30:59 +00:00 |
|
Ross Poulton
|
b5da29dcfe
|
Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49.
|
2011-03-05 03:29:01 +00:00 |
|
Bruno Clermont
|
5b47370ec6
|
Add default value for KBItem vote and positive vote
|
2011-02-03 17:15:03 -05:00 |
|
Andreas Kotowicz
|
2577d3704a
|
introduce status DUPLICATE. This is somethimes useful.
The number of the original bug can written inside the
'comment / resolution' field.
|
2011-02-03 12:42:51 +01:00 |
|
Ross Poulton
|
9f68c8ef99
|
Custom fields: help_text doesn't need to be mandatory.
|
2011-02-02 11:37:38 +00:00 |
|
Ross Poulton
|
ebe0382725
|
Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
|
2011-02-02 11:22:46 +00:00 |
|
Ross Poulton
|
b3c53f1bc8
|
Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
|
2011-02-02 08:15:49 +00:00 |
|
Ross Poulton
|
bd89c1c7de
|
i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.
|
2011-01-29 06:10:12 +00:00 |
|
Ross Poulton
|
97886abc76
|
Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch.
|
2011-01-29 06:02:03 +00:00 |
|
Ross Poulton
|
7654de9d28
|
Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
|
2011-01-25 23:08:41 +00:00 |
|
Ross Poulton
|
53327eb66a
|
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
|
2011-01-25 23:02:00 +00:00 |
|