Commit Graph

1845 Commits

Author SHA1 Message Date
af3b1f1c75 templatetag for saved queries:
I'm using user_saved_queries_ in base.html so that we can distinguish it
 from 'user_saved_queries' in 'views.staff.ticket_list'
2011-02-03 11:19:46 +01:00
6a2ab522c0 Increment version number for updated pypi package 2011-02-03 10:12:27 +00:00
f5fc4f2139 Upgraded to jQuery 1.5 and jQuery UI 1.8.9. 2011-02-03 10:10:00 +00:00
2b1be97197 Merge branch 'master' of https://github.com/kotowicz/django-helpdesk into kotowicz-master 2011-02-03 09:28:40 +00:00
e9667109ab Fix issue with public ticket form when using custom textarea fields. 2011-02-02 20:40:46 +00:00
0694fe1e2c first take on bug https://github.com/rossp/django-helpdesk/issues#issue/19:
add div to hold list of queries
 show 'load saved query' in header if 'user_saved_queries' is present
 modified 'dashboard' and 'view_ticket' so that they return 'user_saved_queries'
2011-02-02 13:50:03 +01:00
208abd41f3 Fix example cron task for create_escalation_exclusions 2011-02-02 11:59:43 +00:00
af3bf1889a Ticket display fixes: fix cycling of odd/even rows; float edit/delete to right to allow the ticket name to span across two columns. 2011-02-02 11:54:30 +00:00
3ef9f7c7aa Document custom fields in README, and add AUTHORS file listing contributors I could remember. 2011-02-02 11:40:40 +00:00
9f68c8ef99 Custom fields: help_text doesn't need to be mandatory. 2011-02-02 11:37:38 +00:00
ebe0382725 Initial shot at custom fields on Ticket model. Manage these fields via Django admin. 2011-02-02 11:22:46 +00:00
723b4f1881 Remove further references to Jutda Helpdesk, changing them to django-helpdesk. 2011-02-02 10:25:32 +00:00
e322f0644d Continue previous fix and apply carriage returns to end of all text templates 2011-02-02 09:43:42 +00:00
4241770c65 Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21) 2011-02-02 09:35:54 +00:00
adfee38439 Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks. 2011-02-02 08:31:51 +00:00
b3c53f1bc8 Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install. 2011-02-02 08:15:49 +00:00
107ec742b1 Reword footer to refer to django-helpdesk rather than Jutda Helpdesk 2011-02-02 08:10:29 +00:00
1aba9e2475 Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13. 2011-02-02 08:05:33 +00:00
ef1fdbc399 Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix. 2011-02-02 08:02:39 +00:00
8435a665b1 Fix to issue #16: escalate_tickets fails with an error due to conflicting command-line arguments 2011-02-02 07:49:44 +00:00
c3dd8e8be0 Add .gitignore to ignore .pyc files 2011-02-02 07:18:49 +00:00
341871d963 Show error message if login fails. Thanks to nakagumahissao for the patch which closes Google Code #151 and Github #10. 2011-01-29 06:27:49 +00:00
2d7d3c489d Correct handling of e-mail attachments where the name is encoded in rfc2231. Thanks to Sergey Kirillov for the patch, which closes Google Code issue #154 and Github issue #11. 2011-01-29 06:25:53 +00:00
8f15febe23 Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150. 2011-01-29 06:22:18 +00:00
b68bd73d07 Fix IE hang when addint multiple files to a ticket. Fixes Google Code issue #133; Github issue #7. Thanks to Google Code user 'dswoods' for the patch. 2011-01-29 06:12:38 +00:00
bd89c1c7de i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch. 2011-01-29 06:10:12 +00:00
0d4ceb477a Add 'attachments' folder as expected from the documentation. 2011-01-29 06:06:21 +00:00
97886abc76 Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch. 2011-01-29 06:02:03 +00:00
4cb84ed4fb Add Spanish translation. Fixes Google code issue #134 & github issue #4. Thanks to Google user 'rodpin'. 2011-01-29 05:56:21 +00:00
46d8e6284e Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148; Github #8) 2011-01-29 05:52:24 +00:00
e49ba97b8c Add MANIFEST.in to cause templates & media to be included in package. 2011-01-29 05:43:50 +00:00
f6d522017c Add note re: using pip to download & install 2011-01-26 00:37:52 +00:00
cb367fc601 Simple shell script to build django-helpdesk and send to pypi. 2011-01-26 00:35:01 +00:00
ef01618177 Add setup.py to enable project to be installed with distutils et al 2011-01-26 00:04:19 +00:00
3801d86238 Add blurb re: renaming from Jutda Helpdesk 2011-01-25 23:10:30 +00:00
7654de9d28 Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
2011-01-25 23:08:41 +00:00
53327eb66a Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future. 2011-01-25 23:02:00 +00:00
af7c9cb797 Issue #146: Wrong jQuery filename in public templates. Thanks, bruno.braga. 2010-09-04 06:59:28 +00:00
514f37bcb8 Fix issue #145: syntax errors in translation commands in deletion templates. Thanks to william88 for the bug report. 2010-09-04 06:57:28 +00:00
305bd2769a Fix issue #135: Error when updating multiple tickets. 2010-09-04 06:47:55 +00:00
1db70b2804 CSRF updates for Django 1.1+. Thanks to 'litchfield4' for the patch. 2010-07-16 07:53:43 +00:00
8fb32a33bc Fixes Issue #142 - invalid pagination URLs. Thanks to Walter Doekes for
the patch.
2010-07-16 07:51:33 +00:00
f51eabeae8 Fixes issue #141 - infinite loop for IMAP after
certain return codes.
Thanks to Walter Doekes for the patch.
2010-07-16 07:50:08 +00:00
c892699744 Fix bug caused by issue #129 - ticket followup titles being set incorrectly.
Thanks to Lukeman for the fix. Closes Issue #130.
2010-01-31 02:13:44 +00:00
d77d962332 Issue #102 - couldn't delete TicketCC's. Thanks to Lukeman for the patch. 2010-01-26 00:01:22 +00:00
776f125542 Fix issue #129 - can not 'unassign' tickets. Thanks to
lukeman for the patch.
2010-01-25 23:59:16 +00:00
dfc2a2f768 Fix indentationerror caused by the fix for Issue #126. 2010-01-20 20:00:16 +00:00
f3d0bed5a6 Issue #128: If queue name has a dash in it, email imported failed. Thanks
to enix.org for the patch.
2010-01-20 07:59:47 +00:00
f990da3a56 Issue #127: Add German Translation. Thank you to openinformation.org for
providing this translation.
Note that the Russian & English language files have also had minor updates 
by the 'makemessages' & 'compilemessages' commands.
2010-01-20 07:49:27 +00:00
a02f398dca Issue #126 reported by Kestutis Gustaitis - reports didn't run with
translation applied.
2010-01-20 07:42:32 +00:00