af3b1f1c75
templatetag for saved queries:
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I'm using user_saved_queries_ in base.html so that we can distinguish it
from 'user_saved_queries' in 'views.staff.ticket_list'
2011-02-03 11:19:46 +01:00
6a2ab522c0
Increment version number for updated pypi package
2011-02-03 10:12:27 +00:00
f5fc4f2139
Upgraded to jQuery 1.5 and jQuery UI 1.8.9.
2011-02-03 10:10:00 +00:00
2b1be97197
Merge branch 'master' of https://github.com/kotowicz/django-helpdesk into kotowicz-master
2011-02-03 09:28:40 +00:00
e9667109ab
Fix issue with public ticket form when using custom textarea fields.
2011-02-02 20:40:46 +00:00
0694fe1e2c
first take on bug https://github.com/rossp/django-helpdesk/issues#issue/19 :
...
add div to hold list of queries
show 'load saved query' in header if 'user_saved_queries' is present
modified 'dashboard' and 'view_ticket' so that they return 'user_saved_queries'
2011-02-02 13:50:03 +01:00
208abd41f3
Fix example cron task for create_escalation_exclusions
2011-02-02 11:59:43 +00:00
af3bf1889a
Ticket display fixes: fix cycling of odd/even rows; float edit/delete to right to allow the ticket name to span across two columns.
2011-02-02 11:54:30 +00:00
3ef9f7c7aa
Document custom fields in README, and add AUTHORS file listing contributors I could remember.
2011-02-02 11:40:40 +00:00
9f68c8ef99
Custom fields: help_text doesn't need to be mandatory.
2011-02-02 11:37:38 +00:00
ebe0382725
Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
2011-02-02 11:22:46 +00:00
723b4f1881
Remove further references to Jutda Helpdesk, changing them to django-helpdesk.
2011-02-02 10:25:32 +00:00
e322f0644d
Continue previous fix and apply carriage returns to end of all text templates
2011-02-02 09:43:42 +00:00
4241770c65
Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21 )
2011-02-02 09:35:54 +00:00
adfee38439
Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks.
2011-02-02 08:31:51 +00:00
b3c53f1bc8
Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
2011-02-02 08:15:49 +00:00
107ec742b1
Reword footer to refer to django-helpdesk rather than Jutda Helpdesk
2011-02-02 08:10:29 +00:00
1aba9e2475
Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13 .
2011-02-02 08:05:33 +00:00
ef1fdbc399
Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix.
2011-02-02 08:02:39 +00:00
8435a665b1
Fix to issue #16 : escalate_tickets fails with an error due to conflicting command-line arguments
2011-02-02 07:49:44 +00:00
c3dd8e8be0
Add .gitignore to ignore .pyc files
2011-02-02 07:18:49 +00:00
341871d963
Show error message if login fails. Thanks to nakagumahissao for the patch which closes Google Code #151 and Github #10 .
2011-01-29 06:27:49 +00:00
2d7d3c489d
Correct handling of e-mail attachments where the name is encoded in rfc2231. Thanks to Sergey Kirillov for the patch, which closes Google Code issue #154 and Github issue #11 .
2011-01-29 06:25:53 +00:00
8f15febe23
Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150 .
2011-01-29 06:22:18 +00:00
b68bd73d07
Fix IE hang when addint multiple files to a ticket. Fixes Google Code issue #133 ; Github issue #7 . Thanks to Google Code user 'dswoods' for the patch.
2011-01-29 06:12:38 +00:00
bd89c1c7de
i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.
2011-01-29 06:10:12 +00:00
0d4ceb477a
Add 'attachments' folder as expected from the documentation.
2011-01-29 06:06:21 +00:00
97886abc76
Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131 ; Github issue #5 . Thanks to Google user 'alecs.box' for the patch.
2011-01-29 06:02:03 +00:00
4cb84ed4fb
Add Spanish translation. Fixes Google code issue #134 & github issue #4 . Thanks to Google user 'rodpin'.
2011-01-29 05:56:21 +00:00
46d8e6284e
Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148 ; Github #8 )
2011-01-29 05:52:24 +00:00
e49ba97b8c
Add MANIFEST.in to cause templates & media to be included in package.
2011-01-29 05:43:50 +00:00
f6d522017c
Add note re: using pip to download & install
2011-01-26 00:37:52 +00:00
cb367fc601
Simple shell script to build django-helpdesk and send to pypi.
2011-01-26 00:35:01 +00:00
ef01618177
Add setup.py to enable project to be installed with distutils et al
2011-01-26 00:04:19 +00:00
3801d86238
Add blurb re: renaming from Jutda Helpdesk
2011-01-25 23:10:30 +00:00
7654de9d28
Change references to Jutda Helpdesk to django-helpdesk as that should
...
be the real name for this project IMHO.
2011-01-25 23:08:41 +00:00
53327eb66a
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
2011-01-25 23:02:00 +00:00
af7c9cb797
Issue #146 : Wrong jQuery filename in public templates. Thanks, bruno.braga.
2010-09-04 06:59:28 +00:00
514f37bcb8
Fix issue #145 : syntax errors in translation commands in deletion templates. Thanks to william88 for the bug report.
2010-09-04 06:57:28 +00:00
305bd2769a
Fix issue #135 : Error when updating multiple tickets.
2010-09-04 06:47:55 +00:00
1db70b2804
CSRF updates for Django 1.1+. Thanks to 'litchfield4' for the patch.
2010-07-16 07:53:43 +00:00
8fb32a33bc
Fixes Issue #142 - invalid pagination URLs. Thanks to Walter Doekes for
...
the patch.
2010-07-16 07:51:33 +00:00
f51eabeae8
Fixes issue #141 - infinite loop for IMAP after
...
certain return codes.
Thanks to Walter Doekes for the patch.
2010-07-16 07:50:08 +00:00
c892699744
Fix bug caused by issue #129 - ticket followup titles being set incorrectly.
...
Thanks to Lukeman for the fix. Closes Issue #130 .
2010-01-31 02:13:44 +00:00
d77d962332
Issue #102 - couldn't delete TicketCC's. Thanks to Lukeman for the patch.
2010-01-26 00:01:22 +00:00
776f125542
Fix issue #129 - can not 'unassign' tickets. Thanks to
...
lukeman for the patch.
2010-01-25 23:59:16 +00:00
dfc2a2f768
Fix indentationerror caused by the fix for Issue #126 .
2010-01-20 20:00:16 +00:00
f3d0bed5a6
Issue #128 : If queue name has a dash in it, email imported failed. Thanks
...
to enix.org for the patch.
2010-01-20 07:59:47 +00:00
f990da3a56
Issue #127 : Add German Translation. Thank you to openinformation.org for
...
providing this translation.
Note that the Russian & English language files have also had minor updates
by the 'makemessages' & 'compilemessages' commands.
2010-01-20 07:49:27 +00:00
a02f398dca
Issue #126 reported by Kestutis Gustaitis - reports didn't run with
...
translation applied.
2010-01-20 07:42:32 +00:00
