c9f742227e
Include custom fields in user tickets api endpoint
2024-01-16 22:19:32 +00:00
83994d07d7
Fix updating tickets when opened from my-tickets view
2023-12-04 23:38:28 +00:00
9526ca9820
Do the full update ticket flow when followups are posted from the API
2023-11-30 11:40:11 +01:00
b92c83de39
Implement My Tickets view in public helpdesk
...
Note: This is a breaking change as it forces pagination on the API endoints.
This should have been done from the start as the API without pagination is
useless when there are large numbers of tickets.
2023-11-23 21:50:44 +01:00
60aae680dd
changed UserSerializer to utilize custom user classes (didn't work with them before)
2023-11-09 13:07:26 -05:00
25542f929e
Initial isort configuration
...
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
b586442508
Merge branch 'stable' of
...
git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
2022-07-13 10:22:11 +02:00
9dbe283dd4
Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup.
2022-06-24 23:45:26 +02:00
bd413837c2
Create FollowUp serializer with its Viewset and add it in urls
2022-06-24 22:22:08 +02:00
25db44ba5e
feat(rest): create user
2022-05-02 17:27:25 +02:00
dbcd0fe6b4
Remove last_escalation field from serializer since it is a non-editable field
2022-04-11 00:15:11 +02:00
88b234958a
Fix a bug when assigned_to or merged_to were not passed in body
2022-04-07 00:42:12 +02:00
1daa1d88aa
Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
2022-03-31 17:19:49 +02:00
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
3d7860b5a3
pycodestyle fixes
2020-02-11 16:47:33 +01:00
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
5da7069dbd
Add submitter email to ticket list
2020-01-20 13:23:31 +01:00
377e1c3250
Added better support for custom user models by not requiring a first_name attribute
2020-01-06 22:18:48 -05:00
03d1c66dd6
Refactor ticket list code
2019-10-11 13:10:35 +02:00
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
579c9db3fc
adding some boostrap tyles
2019-03-10 12:43:41 +01:00
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
2b11a0e11a
PEP8 formatting fixes
2018-10-15 13:56:54 -04:00
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
