Tom Weber
1271f00278
String Check, catch NoneType error
2021-02-24 07:19:37 -07:00
Tom Weber
d06626c0d6
Bug Fix test for string check
2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec
CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
2021-02-10 17:58:01 -07:00
Tom Weber
ae9109bad6
Bug Fix EditTicketForm unable to edit and add error display
2021-02-09 13:08:27 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938
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Disabled merged_to field in edit ticket + Fix datepicker
2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7
Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import
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Fix import of celery decorator "task" to work with celery 5
2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime
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Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips
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Tool tips improved, KB Contact Human Button replaced
2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c
Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon
2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5
New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list.
2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f
Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime
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Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 11:03:45 -07:00
Tom Weber
a3cc363981
base_js.html moved to load before code using the resource.
2021-02-02 16:08:35 -07:00
alligatorbait
e9ba600554
Template hard coded date filters removed, use Django DATE_FORMAT for customization.
2021-02-01 13:05:39 -07:00
Edgard Pineda
76f697cad3
Fix import of celery decorator "task".
2021-01-31 22:27:37 -03:00
Benbb96
f9d000b953
Fix #926
2021-01-16 23:28:30 +01:00
Hugo DELVAL
bc1c5f6f17
email templates: small typos in french
2021-01-14 18:06:33 +01:00
Michael P. Jung
31a8a9dab4
Update German translation
2021-01-12 13:40:49 +01:00
Garret Wassermann
fcafc77b92
Merge pull request #919 from Benbb96/fix-double-translation
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Fix double translating in Create Ticket Form
2021-01-04 15:55:01 -05:00
bbe
cdfc895bce
Fix the login url by using view names in the demo settings instead of the hardcoded urls.
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Also remove a duplicate url for 'login'
2021-01-04 20:02:25 +01:00
bbe
1eef8496bb
Remove translation on the template (since it is already done in the form definition)
2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a
Merge remote-tracking branch 'upstream/master'
2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d
Add accounts/login to urls.py to fix broken url in demo
2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log
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ifix(email): Create the log file only if required
2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784
Add support for standard STARTTLS on port 143 (RFC 2595).
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Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87
Remove hard dependency on pinax teams
2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required
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+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage
2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d
Enable offline content for timeline3 usage
2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd
Enable offline content for timeline usage
2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise
2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres
2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7
Fix translations
2020-11-05 17:17:11 +01:00
bbe
315cd34864
Create helpdesk-customize to remove 404 error in console.
2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd
Disable Date Range option in Filter Box if the to_date already provided
2020-11-05 16:47:32 +01:00
bbe
f68826496b
Fix the filterBuilderRemove and update var keyword to let or const
2020-11-05 16:46:09 +01:00
bbe
77ab80672f
Reformat ticket_list.html
2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature
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New feature: Merging tickets
2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b
revert blocktrans indenting
2020-10-31 18:41:31 +01:00
bbe
1788f2fb84
Update ticketCC views and also reformat HTML files along with some improvements in form errors.
2020-10-31 18:33:41 +01:00
bbe
7564c5739b
Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address.
2020-10-31 18:24:22 +01:00
bbe
177ba8f963
Add test for the add_email_to_ticketcc_if_not_in ticket function
2020-10-31 17:54:29 +01:00
bbe
391cc000b8
Better display for table heading
2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d
Update french translations
2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b
Create test for the merge view
2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff
Add assigned_to attribute to be merged
2020-10-30 23:12:09 +01:00
bbe
41b5715b7d
Add comments and refactor variables names
2020-10-30 22:19:21 +01:00
bbe
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
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Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
bbe
da5028d51a
Redirect e-mail for a merged ticket to the ticket it has been merged to
2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e
Show line breaks in custom field values (when multi lines)
2020-10-30 19:58:01 +01:00
bbe
e8f6756750
Add newline in text part before the footer when sending mail
2020-10-30 19:57:23 +01:00
bbe
5fce1964de
Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context.
2020-10-30 19:56:38 +01:00
bbe
41c1e765c2
add default empty when a ticket custom field value is null
2020-10-29 23:33:22 +01:00
bbe
49735dbcda
Reformat ticket page and show in which ticket it has been merged to
2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b
Add merged_to information to ticket
2020-10-29 23:29:16 +01:00
bbe
64a3b146d3
Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master
2020-10-23 16:40:13 +02:00
bbe
58a5387779
Show Due date on public view ticket if it is set.
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Also change default to empty string when a custom field value is None.
2020-10-23 16:24:35 +02:00
bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
bbe
dc503b0437
Fix #739
2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master
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Display custom fields with bootstrap `form-control` css class
2020-10-20 12:11:10 -04:00
bbe
ea558d71f3
Display custom fields with bootstrap form-control
css class
2020-10-20 11:51:55 +02:00
Garret Wassermann
c0f1370974
Remove merge text accidentally left in, for #889
2020-10-15 14:35:33 -04:00
Garret Wassermann
46b7f78968
Update web dependencies: jquery, fontawesome, bootstrap
2020-10-14 23:41:43 -04:00
alligatorbait
eca0f16806
bug fix data may be referenced when not set
2020-10-14 16:58:37 -06:00
alligatorbait
628b734451
bug fix ak.baseurl set before ak initialized
2020-10-14 16:46:41 -06:00
Tom Weber
b33ee08d5d
customizable navigation header template available for override
2020-10-13 20:12:09 -06:00
Tom Weber
14b53bb498
Updated references to functions being tested and corrected test named test_get_email_quiet_option
2020-10-13 18:30:01 -06:00
Thomas Weber
58a23fed13
Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
2020-10-13 13:01:18 -06:00
Thomas Weber
d3cb9fdf23
Corrected date_created field to current created field as it exists in models.py
2020-10-13 11:20:58 -06:00
Thomas Weber
39d810778a
filter import updated to Django recommended syntax, changed to decorator, and only filter user field if authenticated
2020-10-13 11:20:09 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master
2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master
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Fix errors on 0.3.x branch especially relating to django 3.x
2020-10-13 03:35:42 -04:00
alligatorbait
937a048a9b
Updated load static in templates to current syntax
2020-10-12 16:30:25 -06:00
alligatorbait
f9f975932b
available_attrs was removed from Django as it was only used as a Python 2 bug workaround
2020-10-12 16:11:07 -06:00
alligatorbait
e50225a67c
remove missing import and usage of apply_query
2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6
Merge bugfixes from 0.2.23-devel
2020-10-12 03:19:46 -04:00
Garret Wassermann
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations
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Missing Migrations for 0.2.22 for boolean fields
2020-10-11 13:22:35 -04:00
Jay Turner
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models
2020-10-10 13:28:27 +01:00
Benbb96
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6
Fix an error when creating a ticket with a submitter email that is shared by multiple users
2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137
Fix the call the user setting for tickets per page
2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a
Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore.
2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bbe
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4
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Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 13:11:32 -04:00
typonaut
ff171e3c38
Update kb_item.html
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Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html
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Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 18:02:20 +01:00
chris hellberg
c66d523f66
Added endblock statement to ticket_list.html
2020-08-18 11:55:45 -04:00
chris hellberg
e6847e916e
added cancel changes button to edit ticket page
2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2
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Update kb_category.html - space after colon in H2 heading.
2020-08-15 13:28:06 -04:00
typonaut
604306d738
Update kb_item.html
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Fixed a minor typo: space after colon in H2 heading
2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html
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Fixed a minor typo: space after colon in H2 heading.
2020-08-15 16:28:29 +01:00
Timothy Hobbs
ba321462c3
Attempted fix for #849
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Probably fixes #849
2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d
Rename and document the maximum email attachment size setting, to address #846
2020-07-30 02:54:03 -04:00
Garret Wassermann
981eb323c2
Try a real fix for #832 , parse comma in email sender
2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8
fix Chinese spell and add some messages
2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef
Better handling of sender email
2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438
Pycodestyle fixes
2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d
Use python getadddresses() function to better handle UTF-8, to address #832
2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0
Set default attachment permissions to 0700, to address #591
2020-07-27 19:50:25 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method
2020-07-20 16:43:55 +02:00
Garret Wassermann
fcde14b82c
Fix pycodestyle warnings
2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184
ensure log handler is freed, #844
2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler
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fix<process_email>: free the log file handler after it's not used anymore
2020-07-20 07:58:05 -04:00
Garret Wassermann
ee4b32254f
Merge pull request #837 from Benbb96/patch-1
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Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
2020-07-07 11:53:13 -04:00
Benbb96
95feded289
Update ticket_list.html
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Fix Keyword filter box which didn't show up even if it is in saved query.
2020-07-07 11:04:31 +02:00
bbe
d961b2b692
Fix KnowledgeBase item score
2020-06-29 14:47:37 +02:00
Benbb96
1765eb7004
Update ticket_list.html
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Fix javascript buttons for bulk select all/none/inverse
2020-06-19 10:05:29 +02:00
bbe
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
bbe
bec486817c
Add "Shared" to translation
2020-06-10 11:35:45 +02:00
bbe
4cdea81ae7
Fix a bug with the field label in the ticket form creation. It was translated twice.
2020-06-09 17:31:31 +02:00
bbe
5775de5c4e
Add "here" word in translations
2020-06-09 16:29:18 +02:00
bbe
220566caf3
Compile French Translations
2020-06-09 16:21:38 +02:00
bbe
25a2e5130b
Update French Translations
2020-06-09 16:18:09 +02:00
bbe
812f711da7
Fix HTML format error in french templates.
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Change the date format.
Replace Unknown by Inconnu.
Remove extra whitespace.
Correct some french translations.
Correct an error in the "closed_cc" template for every languages.
2020-06-05 11:26:41 +02:00
Tom Bernens
7dcbe69090
missing a couple "
2020-06-01 17:52:20 -07:00
Tom Bernens
041f707dba
forgot end with
2020-06-01 17:50:42 -07:00
Tom Bernens
5f910a72e0
forgot an add
2020-06-01 17:49:50 -07:00
Tom Bernens
1ea2a9cba9
no message
2020-06-01 17:49:10 -07:00
Tom Bernens
9461705591
I was over thinking that
2020-06-01 17:47:54 -07:00
Tom Bernens
a85223e7a5
only create the control if the page number is in the paginator range
2020-06-01 17:20:11 -07:00
Tom Bernens
c854ff764a
add -5?
2020-06-01 17:11:33 -07:00
Tom Bernens
b1914bad14
template language arithmatic
2020-06-01 17:08:30 -07:00
Tom Bernens
df6a8a3778
add first and last page controls
2020-06-01 17:06:44 -07:00
Tom Bernens
d9cb76d491
django template syntax (as instead of =)
2020-06-01 16:50:20 -07:00
Tom Bernens
050a65e6df
reduce this to only ever show 11 pages (5 before and 5 after the current + the current))
2020-06-01 16:49:13 -07:00
Tom Bernens
e1b9906fd0
forgot some '%' cause im a big 'ol dummy
2020-06-01 16:22:16 -07:00
Tom Bernens
e10ffce24a
more safely get the user setting for tickets per page
2020-06-01 16:20:33 -07:00
Tom Bernens
03760a921e
initial commit
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staff.py changes:
import django core paginator libs
get user setting for tickets per page
get http GET variables for page selection on three tables
use django paginator to get current page tickets only, and pass those to dashboard.html instead of all tickets
dashboard.html changes:
assign the correct HTTP GET argument to each table
tickets.html changes:
add pagination controls below table div, and pass HTTP GET args back to the URL when clicked
2020-06-01 16:14:55 -07:00
Garret Wassermann
3ab599d141
Merge pull request #816 from kajala/feature/l10n-fi
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Finnish (fi) translation
2020-04-22 07:08:44 -04:00
Jani Kajala
96f631f1c5
"Overview" not using trans in templates dashboard.html, kb_index.html, ticket_list.html
2020-04-21 16:25:26 -05:00
Jani Kajala
dcf5b8acf9
Finnish (fi) email templates to emailtemplate.json
2020-04-21 16:04:13 -05:00
Jani Kajala
272768d2c8
Finnish (fi) .po localization
2020-04-21 16:03:49 -05:00
Garret Wassermann
8a521d563b
Fix pycodestyle error
2020-04-15 07:42:52 -04:00
Garret Wassermann
5ad0743722
Merge in 0.2.21 bugfix
2020-04-15 07:38:52 -04:00
Garret Wassermann
19895921a5
Merge pull request #805 from nitr0man/0.2.x
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Fill followup user field if authenticated user submits ticket
2020-04-15 06:46:55 -04:00
Mike Hoolehan
266775dbf6
Update get_email.py
2020-03-18 09:11:48 +02:00
Garret Wassermann
0e9358e61b
Merge pull request #803 from auto-mat/teams
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Add Teams functionality, using pinax-teams
2020-03-04 01:02:40 -05:00
Andrew Denisenko
2f4d91c22d
Fill followup user field if authenticated user submits ticket
2020-03-03 23:39:02 +02:00
Petr Dlouhý
81f835b77b
fix KBItem choose form
2020-02-27 11:54:04 +01:00
Petr Dlouhý
29e73158b4
make question stronger
2020-02-26 10:49:28 +01:00
Petr Dlouhý
782dd86680
add doctype to iframes
2020-02-26 10:49:28 +01:00