Petr Dlouhý
29e73158b4
make question stronger
2020-02-26 10:49:28 +01:00
Petr Dlouhý
782dd86680
add doctype to iframes
2020-02-26 10:49:28 +01:00
Petr Dlouhý
64db14148f
add KBCategory.public in admin list_display
2020-02-26 10:49:28 +01:00
Petr Dlouhý
e448491bf1
more blocks to the KB_category_base template, HTML validity fixes
2020-02-26 10:23:11 +01:00
Petr Dlouhý
93e82f5469
allow KBItems to be disabled for users
2020-02-25 14:46:21 +01:00
Petr Dlouhý
d0aafd6135
add KBitem.order to allow ordering items
2020-02-25 14:43:10 +01:00
Petr Dlouhý
5a594b7436
add KBCategory.name, improve KBCategory admin
2020-02-25 14:36:18 +01:00
Petr Dlouhý
07d6ee7f87
fix typo
2020-02-25 14:36:18 +01:00
Petr Dlouhý
cdddc79998
make Knowledge Base templates more flexibly overidable
2020-02-25 14:36:11 +01:00
Arkadiy Korotaev
1643a45457
fix<process_email>: free the log file handler after it's not used anymore
2020-02-12 20:53:00 +01:00
Timothy Hobbs
28531144db
Use default str for displaying kbitems in filter view
2020-02-11 17:11:41 +01:00
Timothy Hobbs
3d7860b5a3
pycodestyle fixes
2020-02-11 16:47:33 +01:00
Timothy Hobbs
bb9d886eea
Fix query by uncatigorized
2020-02-11 16:44:18 +01:00
Timothy Hobbs
74450e900a
Add team to kbitem admin table
2020-02-11 15:35:40 +01:00
Timothy Hobbs
2a3272914c
Show kbitem categories in kbitem string representation
2020-02-11 15:20:16 +01:00
Arkadiy Korotaev
354debb618
fix<public>: Public ticket creation form improvements
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Update forms.py and views/public.py to physically delete form fields
instead of just hiding them if default values for queue, date and priority are provided.
+ some bugfixes
+ code and stale imports removal
+ fix pep8 errors
2020-02-06 10:10:07 +01:00
Timothy Hobbs
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a
Assign KBItems to teams
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This allows you to only show on the dashboard those tickets which belong to a
given user's team.
2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7
Do not include resolved tickets in default ticket query
2020-01-27 17:56:49 +01:00
Timothy Hobbs
ecbb91b861
Private kb categories
2020-01-27 17:37:59 +01:00
Timothy Hobbs
0395f26d6c
Don't show vote counts if there are no votes
2020-01-27 17:02:20 +01:00
Timothy Hobbs
9963a3fe5d
Fix utf decoding bug in email parsing code
...
For some reason mozilla thunderbird sometimes marks email parts as 8bit
even though they are utf-8. I guess the best way to work around this is
to add a try-catch block because this really cannot be predicted.
2020-01-23 16:00:01 +01:00
Timothy Hobbs
2f8b4acf64
Fix pycodestyle errors
2020-01-20 14:17:23 +01:00
Timothy Hobbs
90621f575d
Fix ironic ticket creation loop when submitter email == queue email
2020-01-20 13:23:32 +01:00
Timothy Hobbs
df94b56b07
Fix success view
2020-01-20 13:23:32 +01:00
Timothy Hobbs
cd019d1128
Improvements to iframe workflow
2020-01-20 13:23:32 +01:00
Timothy Hobbs
07a42e07f8
Made iframe ticket submit view CSRF exempt. Hopefully this is secure!
2020-01-20 13:23:31 +01:00
Timothy Hobbs
4c1fda5991
Fix iframe views so they actually can be displayed
2020-01-20 13:23:31 +01:00
Timothy Hobbs
5da7069dbd
Add submitter email to ticket list
2020-01-20 13:23:31 +01:00
Timothy Hobbs
ebd876d0e2
Remove deprecated ticket_list_table.html file
2020-01-20 13:23:31 +01:00
Timothy Hobbs
aea091b30c
Remove duplicate entries from django ticket query
2020-01-20 13:23:31 +01:00
Timothy Hobbs
a1b9d18557
Update Czech translation
2020-01-20 13:23:31 +01:00
Timothy Hobbs
0b50b14449
Add kb tests
2020-01-20 13:23:31 +01:00
Timothy Hobbs
b20f600db2
KB UX improvements
2020-01-20 13:23:31 +01:00
Timothy Hobbs
c254336c57
Fix to voting code, downvoted_by field should be readonly
2020-01-20 13:23:31 +01:00
Timothy Hobbs
05bd852799
Fix pycodestyle errors
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0
Add iframe view of KB categories
2020-01-20 13:23:31 +01:00
Timothy Hobbs
6579ac0e6f
Associate tickets with KB items
2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f
Redo KB categories as accordion view
2020-01-20 13:23:17 +01:00
Timothy Hobbs
c95b24780e
Fix voting for logged in users. Voting still broken for anon users
2020-01-20 13:22:45 +01:00
Timothy Hobbs
5f29bb632e
Associate queues with KB categories
2020-01-20 13:22:45 +01:00
Timothy Hobbs
606098d947
Fix field hiding and setting code for ticket submition qargs
2020-01-20 13:22:45 +01:00
Timothy Hobbs
133075f045
Fix #698
2020-01-20 13:22:45 +01:00
Timothy Hobbs
38cedca541
Can now hide custom fields using query param in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281
Add ability to autoset custom fields in public ticket form
2020-01-20 13:22:45 +01:00
Timothy Hobbs
810184298f
Include custom fields in public ticket form
2020-01-20 13:22:44 +01:00
Timothy Hobbs
aadfe08504
Add iframe supporting view for submitting tickets
2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66
Add ability to hide fields in public ticket submission form using kwargs
2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a
Django <2 is no longer supported
2020-01-20 13:03:44 +01:00
Timothy Hobbs
d32d23e4e2
Add OR syntax to search
2020-01-20 13:03:44 +01:00
Timothy Hobbs
2fbd4818c1
filtering should not be mandatory
2020-01-20 13:03:44 +01:00
Timothy Hobbs
ef9c4c589a
Fix linting errors
2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239
Refactor query code into customizable class
2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c
Add timeline view for ticket queries
2020-01-20 13:03:44 +01:00
Timothy Hobbs
c4a1b9ed66
Move Query Results above Query Selection
2020-01-20 13:03:44 +01:00
Timothy Hobbs
627f2ba21b
Add search button next to user emails
2020-01-20 13:03:44 +01:00
Timothy Hobbs
8985fc759d
Remove hardcoded pk from test suit
2020-01-20 13:03:42 +01:00
Garret Wassermann
ebf765e10e
Merge pull request #794 from koriaf/master
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fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets
2020-01-11 16:47:16 -05:00
Arkadiy Korotaev
896307582a
fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets
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Before: we set initial value for the widget and had it hidden. So user could still change the queue with some HTML knowledge.
Now: we drop the field at all and assign queue directly, utterly ignoring the POST request content for "queue" field.
2020-01-07 13:47:36 +01:00
Alexander Skvortsov
377e1c3250
Added better support for custom user models by not requiring a first_name attribute
2020-01-06 22:18:48 -05:00
Alexander Skvortsov
84456aca23
Fixed syntax error
2020-01-06 20:23:35 -05:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property
2020-01-04 08:50:09 +01:00
Leonid
6ae7b60ef4
fix error format time_spent
2019-12-25 11:21:47 +03:00
Garret Wassermann
2d129d0e31
Backport patch that will hopefully address #781
2019-12-24 04:02:02 -05:00
Garret Wassermann
860a30486c
Comments pass PEP-8
2019-12-17 22:38:03 -05:00
Garret Wassermann
103b762779
Disable broken test_autofill, unclear why it is giving integrity errors when it was working just fine not long ago, is this from a django change?
2019-12-17 22:35:32 -05:00
Arkadiy Korotaev
015b226766
fix<migrations>: correct import of b64decode in migration 0020
2019-12-17 19:25:45 +01:00
Garret Wassermann
b6e9a2cb80
Update to jQuery 3.4.1
2019-12-17 09:28:38 -05:00
Garret Wassermann
b356b867bf
Update to DataTables 1.10.20
2019-12-17 09:24:52 -05:00
Garret Wassermann
3719cde63b
Update to Font Awesome 5.12.0
2019-12-17 09:22:04 -05:00
Garret Wassermann
cec4536e61
Update to Bootstrap CSS 4.4.1
2019-12-17 09:19:05 -05:00
Garret Wassermann
7dbf1c3b68
Possibly fix test_autofill test case integrity fail
2019-12-17 09:11:37 -05:00
Garret Wassermann
1784d5cf60
Follow recommendation to use == instead of keyword is
2019-12-17 08:41:30 -05:00
Igor Mikeshin
407c00addd
Fix ticket search, when there are multiple custom fields
2019-11-22 15:14:56 +08:00
Timothy Hobbs
61dd12abd9
Fix tests
2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8
PEP-8 codestyle improvements to pass tests
2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356
Fix some renaming issues from most recent merge
2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349
Further refactor datatables code
2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39
Move query helper functions out of lib to special query file
2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd
Refactor and fix datatables code to use cache safely
2019-10-11 15:50:35 +02:00
Timothy Hobbs
92ea5bc984
Fix: use helpdesk settings to for https config
2019-10-11 13:23:01 +02:00
Timothy Hobbs
03d1c66dd6
Refactor ticket list code
2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512
Remove "classic" code path and always use datatables for ticket lists
2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224
Refactor ticket list
2019-10-08 17:54:58 +02:00
Timothy Hobbs
b43e60875a
Don't use file paths because they don't work on S3
...
Fixes #721 on develop but not on master
2019-09-23 16:52:17 +02:00
Garret Wassermann
7f27eb9428
Merge 0.2.17 release into develop
2019-08-27 21:53:25 -04:00
Garret Wassermann
4adec7c5b0
Merge pull request #769 from willstott101/patch-2
...
Search custom field values.
2019-08-27 21:14:07 -04:00
Janne Alatalo
e9fc53d461
Fix linter error
2019-08-27 14:36:58 +03:00
Janne Alatalo
042e766be1
Add a test that checks that LOGIN_URL can be a view name
...
This test requires that the admin urls are added to the test
configuration.
2019-08-27 13:04:00 +03:00
Janne Alatalo
0a43b9a160
Add support for custom login handler
...
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
2019-08-27 13:02:07 +03:00
Garret Wassermann
66ab507c15
Snyc with master to get patches for ru templates and custom User models
2019-08-05 19:40:38 -04:00
Alexander Skvortsov
62fbee205c
Adjusted get_email management command to support custom User model
2019-08-05 18:41:31 -04:00
Will Stott
45854e44a7
Search custom field values.
2019-07-31 14:04:31 +01:00
Garret Wassermann
e1e05999eb
#767 , fix a misspelled urL in emailtemplate.json
2019-07-25 12:43:29 -04:00
Garret Wassermann
cd948a6701
Merge pull request #765 from OpenGeoLabs/gui_updates
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More gui updates
2019-07-07 02:33:11 -04:00
Jachym Cepicky
e7465ab2fd
more redminenish ticket filters
2019-07-06 22:36:59 +02:00
Jachym Cepicky
61d8df932c
more redminenish ticket view
2019-07-06 22:36:58 +02:00
Jachym Cepicky
74bcb4fc4f
updating font awesome
2019-07-06 22:36:58 +02:00
Jachym Cepicky
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
Andrea M
c969577161
Add setting for HTTPS in email links
2019-07-04 10:32:49 +02:00