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# django-helpdesk English language translation
# Copyright (C) 2011 Ross Poulton
# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
# Anton Komolov <anton.komolov@gmail.com>, 2011.
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# gorblnu4 <gorblnu4@gmail.com>, 2011.
# Ross Poulton <ross@rossp.org>, 2011.
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# Антон Комолов <anton.komolov@gmail.com>, 2011.
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msgid ""
msgstr ""
"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
"POT-Creation-Date: 2012-04-25 18:25+1000\n"
"PO-Revision-Date: 2012-04-26 08:25+0000\n"
"Last-Translator: Антон Комолов <anton.komolov@gmail.com>\n"
"Language-Team: Russian (http://www.transifex.com/projects/p/django-helpdesk/language/ru/)\n"
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"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
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"Language: ru\n"
"Plural-Forms: nplurals=3; plural=(n%10==1 && n%100!=11 ? 0 : n%10>=2 && n%10<=4 && (n%100<10 || n%100>=20) ? 1 : 2)\n"
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#: forms.py:113 forms.py:360 models.py:262
#: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23
#: templates/helpdesk/ticket_list.html:56
#: templates/helpdesk/ticket_list.html:78
#: templates/helpdesk/ticket_list.html:199 views/staff.py:973
#: views/staff.py:979 views/staff.py:985
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msgid "Queue"
msgstr "Очередь"
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#: forms.py:122
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msgid "Summary of the problem"
msgstr "Краткое описание проблемы"
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#: forms.py:127
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msgid "Submitter E-Mail Address"
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msgstr "Адрес электронной почты отправителя"
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#: forms.py:129
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
"ticket."
msgstr "Н а этот адрес электронной почты будут посылаться копии всех публичных обновлений этого талона"
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#: forms.py:135
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msgid "Description of Issue"
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msgstr "Описание проблемы"
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#: forms.py:142
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msgid "Case owner"
msgstr "Владелец"
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#: forms.py:143
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msgid ""
"If you select an owner other than yourself, they'll be e-mailed details of "
"this ticket immediately."
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msgstr "Если вы выберете отличного от себя владельца, ему будут высланы детали этого талона немедленно."
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#: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:176
#: templates/helpdesk/ticket_desc_table.html:31
#: templates/helpdesk/ticket_list.html:84 views/staff.py:351
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msgid "Priority"
msgstr "Приоритет"
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#: forms.py:152
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr "Пожалуйста выбирайте приоритет внимательно. Если не уверены оставьте 3, как есть."
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#: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178
#: views/staff.py:361
msgid "Due on"
msgstr ""
#: forms.py:171 forms.py:402
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msgid "Attach File"
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msgstr "Прикрепить файл"
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#: forms.py:172 forms.py:403
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr "Вы можете прикрепить файл, например, документ или скриншот к талону."
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#: forms.py:180 templates/helpdesk/public_view_ticket.html:33
#: templates/helpdesk/ticket.html:182
#: templates/helpdesk/ticket_desc_table.html:42
#: templates/helpdesk/ticket_list.html:61
#: templates/helpdesk/ticket_list.html:199 views/staff.py:372
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msgid "Tags"
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msgstr "Тэги"
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#: forms.py:181
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msgid ""
"Words, separated by spaces, or phrases separated by commas. These should "
"communicate significant characteristics of this ticket"
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msgstr "Слова, разделенные пробелами, или фразы, разделенные запятыми. Они должны обобщать значимые характеристики этого талона"
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#: forms.py:275
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msgid "Ticket Opened"
msgstr "Талон открыт"
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#: forms.py:282
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#, python-format
msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "Талон открыт и назначен %(name)s"
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#: forms.py:369
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msgid "Summary of your query"
msgstr "Краткое описание вашего запроса"
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#: forms.py:374
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msgid "Your E-Mail Address"
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msgstr "Ваш адрес электронной почты"
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#: forms.py:375
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msgid "We will e-mail you when your ticket is updated."
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msgstr "Мы известим вас по электронной почте, когда талон обновится."
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#: forms.py:380
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msgid "Description of your issue"
msgstr "Описание вашей проблемы."
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#: forms.py:382
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msgid ""
"Please be as descriptive as possible, including any details we may need to "
"address your query."
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msgstr "Пожалуйста, будьте максимально информативным, нам пригодятся любые подробности касающиеся вашего запроса."
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#: forms.py:390
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msgid "Urgency"
msgstr "Срочность"
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#: forms.py:391
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msgid "Please select a priority carefully."
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msgstr "Пожалуйста, тщательно выберите приоритеты."
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#: forms.py:486
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msgid "Ticket Opened Via Web"
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msgstr "Талон открыт через Web"
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#: forms.py:553
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msgid "Show Ticket List on Login?"
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msgstr "Показывать список талонов после входа?"
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#: forms.py:554
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
msgstr "Показывать список талонов после входа? Иначе будет показана панель."
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#: forms.py:559
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msgid "E-mail me on ticket change?"
msgstr "Уведомлять меня по электронной почте о изменениях талона?"
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#: forms.py:560
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
" else, do you want to receive an e-mail?"
msgstr "Если вы владелец талона и талон меняется через web кем-то еще, вы хотите получить уведомление по электронной почте?"
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#: forms.py:565
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msgid "E-mail me when assigned a ticket?"
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msgstr "Уведомить меня по электронной почте о назначенных мне талонах?"
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#: forms.py:566
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msgid ""
"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr "Хотите ли получать уведомления по электронной почте если кто-то назначил вам талон через web?"
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#: forms.py:571
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msgid "E-mail me when a ticket is changed via the API?"
msgstr "Уведомить меня когда талон изменён через API?"
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#: forms.py:572
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr "Хотите ли вы получать электронное уведомление если талон был изменён через API"
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#: forms.py:577
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msgid "Number of tickets to show per page"
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msgstr "Количество талонов на страницу"
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#: forms.py:578
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "Как много талонов вы хотите видеть на странице?"
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#: forms.py:585
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "Использовать мой адрес электронной почты при отправке талона?"
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#: forms.py:586
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msgid ""
"When you submit a ticket, do you want to automatically use your e-mail "
"address as the submitter address? You can type a different e-mail address "
"when entering the ticket if needed, this option only changes the default."
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msgstr "Когда вы отправляете талон, вы хотите, чтобы автоматически использовался ваш адрес электронной почты в качестве отправителя? Вы можете ввести другой адрес электронной почты при создании талона в случае необходимости. Этот вариант только изменит значение по умолчанию."
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#: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75
#: templates/helpdesk/ticket_list.html:199 views/staff.py:341
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msgid "Title"
msgstr "Заголовок"
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#: models.py:37 models.py:792 models.py:1162
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msgid "Slug"
msgstr "Слаг"
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#: models.py:38
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msgid ""
"This slug is used when building ticket ID's. Once set, try not to change it "
"or e-mailing may get messy."
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msgstr "Эта строка используется для конструирования идентификатора талона. Однажды установив, старайтесь не менять е г о , или электронная почта может перепутаться."
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#: models.py:43 models.py:1015 models.py:1085 models.py:1159
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#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "Адрес электронной почты"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
" IMAP or POP3, this should be the e-mail address for that mailbox."
msgstr "В с е исходящие электронные письма этой очереди будут использовать этот электронный адрес. Если вы используете IMAP или POP3 это и есть этот электронный адрес."
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#: models.py:52 models.py:766
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msgid "Locale"
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msgstr "Локаль"
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#: models.py:56
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msgid ""
"Locale of this queue. All correspondence in this queue will be in this "
"language."
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msgstr "Локаль этой очереди. Вся переписка в этой очереди будет на этом языке."
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "Разрешить общедоступное размещение талонов?"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
msgstr "Должна ли эта очередь быть доступна в публичной форме заявки?"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "Разрешить размещение талона через электронную почту?"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr "Хотите ли вы опрашивать ниже указанный электронный адрес на наличие новых талонов?"
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#: models.py:76
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msgid "Escalation Days"
msgstr "Дни поднятия"
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#: models.py:79
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msgid ""
"For tickets which are not held, how often do you wish to increase their "
"priority? Set to 0 for no escalation."
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msgstr "Как часто вы желаете увеличивать их приоритет для талонов которые не на удержании? 0 для отключения подъёма."
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr "Поле \"Копия\" нового талона"
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#: models.py:88
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msgid ""
"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
"e-mail addresses."
msgstr "Если здесь ввести адрес электронной почты, то он будет получать уведомления о б о всех новых талонах, созданных в этой очереди. Введите запятую между несколькими адресами электронной почты."
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#: models.py:94
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msgid "Updated Ticket CC Address"
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msgstr "Поле \"Копия\" обновлённого талона"
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#: models.py:98
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msgid ""
"If an e-mail address is entered here, then it will receive notification of "
"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr "Если ввести здесь адрес электронной почты, то он будет получать уведомления о всей деятельности (новые талоны, закрытие талона, обновления, назначений и т.д.) в данной очереди. Разделяйте адреса запятыми."
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#: models.py:105
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msgid "E-Mail Box Type"
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msgstr "Тип электронного ящика"
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#: models.py:107
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msgid "POP 3"
msgstr "POP3"
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#: models.py:107
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msgid "IMAP"
msgstr "IMAP"
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#: models.py:110
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msgid ""
"E-Mail server type for creating tickets automatically from a mailbox - both "
"POP3 and IMAP are supported."
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msgstr "Тип ящика электронной почты, из которого будут создаваться автоматические талоны - о б а POP3 и IMAP поддерживаются."
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#: models.py:115
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msgid "E-Mail Hostname"
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msgstr "Имя сервера электронной почты"
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#: models.py:119
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msgid ""
"Your e-mail server address - either the domain name or IP address. May be "
"\"localhost\"."
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msgstr "Адрес вашего сервера электронной почты - может быть имя, или IP адрес. Или даже \"localhost\"."
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#: models.py:124
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msgid "E-Mail Port"
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msgstr "Порт электронный почты"
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#: models.py:127
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msgid ""
"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
"the defaults."
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msgstr "Номер порта для доступа к электронному ящику. По умолчанию \"110\" для POP3, и \"143\" для IMAP. Настройки могут отличатся на разных серверах. Оставьте пустым для использования значения по умолчанию."
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:133
2008-10-26 02:46:41 +02:00
msgid "Use SSL for E-Mail?"
msgstr "Использовать SSL для электронной почты?"
2011-05-11 12:09:04 +02:00
#: models.py:136
2011-02-25 23:50:00 +01:00
msgid ""
"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
"993 for IMAP and 995 for POP3."
2012-08-07 14:40:59 +02:00
msgstr "Использовать SSL для IMAP или POP3 - порты по умолчанию для SSL 993 для IMAP и 995 для POP3."
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:141
2008-10-26 02:46:41 +02:00
msgid "E-Mail Username"
2011-11-05 01:47:29 +01:00
msgstr "Имя пользователя электронной почты"
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:145
2008-10-26 02:46:41 +02:00
msgid "Username for accessing this mailbox."
msgstr "Имя пользователя для доступа к этому электронному ящику."
2011-05-11 12:09:04 +02:00
#: models.py:149
2008-10-26 02:46:41 +02:00
msgid "E-Mail Password"
2011-11-05 01:47:29 +01:00
msgstr "Пароль электронной почты"
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:153
2008-10-26 02:46:41 +02:00
msgid "Password for the above username"
msgstr "Пароль для выше указанного имени пользователя"
2011-05-11 12:09:04 +02:00
#: models.py:157
2008-10-26 02:46:41 +02:00
msgid "IMAP Folder"
msgstr "Папка IMAP"
2011-05-11 12:09:04 +02:00
#: models.py:161
2011-02-25 23:50:00 +01:00
msgid ""
"If using IMAP, what folder do you wish to fetch messages from? This allows "
"you to use one IMAP account for multiple queues, by filtering messages on "
"your IMAP server into separate folders. Default: INBOX."
2012-08-07 14:40:59 +02:00
msgstr "Если используется IMAP, из какой папки вы желаете скачивать сообщения? Фильтрация сообщений на сервере позволяет вам использовать один IMAP аккаунт для множества очередей. По умолчанию: INBOX."
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:168
2008-10-26 02:46:41 +02:00
msgid "E-Mail Check Interval"
2011-11-05 01:47:29 +01:00
msgstr "Интервал проверки электронной почты"
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:169
2008-10-26 02:46:41 +02:00
msgid "How often do you wish to check this mailbox? (in Minutes)"
msgstr "Как часто вы хотите проверять этот ящик? (в минутах)"
2012-04-25 10:27:04 +02:00
#: models.py:240 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:130
2008-10-26 02:46:41 +02:00
msgid "Open"
msgstr "Открытый"
2012-04-25 10:27:04 +02:00
#: models.py:241 templates/helpdesk/ticket.html:136
#: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147
#: templates/helpdesk/ticket.html.py:151
2008-10-26 02:46:41 +02:00
msgid "Reopened"
msgstr "Переоткрытый"
2012-04-25 10:27:04 +02:00
#: models.py:242 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137
#: templates/helpdesk/ticket.html:143
2008-10-26 02:46:41 +02:00
msgid "Resolved"
msgstr "Решённый"
2012-04-25 10:27:04 +02:00
#: models.py:243 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138
#: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148
2008-10-26 02:46:41 +02:00
msgid "Closed"
msgstr "Закрытый"
2012-04-25 10:27:04 +02:00
#: models.py:244 templates/helpdesk/ticket.html:133
#: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152
2011-02-25 23:50:00 +01:00
msgid "Duplicate"
2011-11-05 01:47:29 +01:00
msgstr "Дубликат"
2011-02-25 23:50:00 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:248
2008-10-26 02:46:41 +02:00
msgid "1. Critical"
msgstr "1. Критичный"
2011-05-11 12:09:04 +02:00
#: models.py:249
2008-10-26 02:46:41 +02:00
msgid "2. High"
msgstr "2. Высокий"
2011-05-11 12:09:04 +02:00
#: models.py:250
2008-10-26 02:46:41 +02:00
msgid "3. Normal"
msgstr "3. Нормальный"
2011-05-11 12:09:04 +02:00
#: models.py:251
2008-10-26 02:46:41 +02:00
msgid "4. Low"
msgstr "4. Низкий"
2011-05-11 12:09:04 +02:00
#: models.py:252
2008-10-26 02:46:41 +02:00
msgid "5. Very Low"
msgstr "5. Очень низкий"
2012-04-25 10:27:04 +02:00
#: models.py:266 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/ticket_list.html:72
#: templates/helpdesk/ticket_list.html:199
2008-10-26 02:46:41 +02:00
msgid "Created"
2011-11-05 01:47:29 +01:00
msgstr "Создан"
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:268
2008-10-26 02:46:41 +02:00
msgid "Date this ticket was first created"
msgstr "Дата создания этого талона"
2011-05-11 12:09:04 +02:00
#: models.py:272
2008-10-26 02:46:41 +02:00
msgid "Modified"
msgstr "Изменённый"
2011-05-11 12:09:04 +02:00
#: models.py:274
2008-10-26 02:46:41 +02:00
msgid "Date this ticket was most recently changed."
msgstr "Дата когда талон был последний раз изменён."
2011-05-11 12:09:04 +02:00
#: models.py:278 templates/helpdesk/public_view_ticket.html:16
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:26
2008-10-26 02:46:41 +02:00
msgid "Submitter E-Mail"
2011-11-05 01:47:29 +01:00
msgstr "Электронный адрес отправителя"
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: models.py:281
2011-02-25 23:50:00 +01:00
msgid ""
"The submitter will receive an email for all public follow-ups left for this "
"task."
2012-08-07 14:40:59 +02:00
msgstr "Отправитель будет получать электронные сообщения о б о всех публичных дополнениях к этой задаче."
2011-02-25 23:50:00 +01:00
2011-05-11 12:09:04 +02:00
#: models.py:290
2011-02-25 23:50:00 +01:00
msgid "Assigned to"
2011-11-05 01:47:29 +01:00
msgstr "Назначен на"
2011-02-07 11:34:23 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:294 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:57
#: templates/helpdesk/ticket_list.html:81
#: templates/helpdesk/ticket_list.html:199
2008-10-26 02:46:41 +02:00
msgid "Status"
msgstr "Статус"
2011-05-11 12:09:04 +02:00
#: models.py:300
2008-10-26 02:46:41 +02:00
msgid "On Hold"
msgstr "Удерживаемый"
2011-05-11 12:09:04 +02:00
#: models.py:303
2008-10-26 02:46:41 +02:00
msgid "If a ticket is on hold, it will not automatically be escalated."
msgstr "Если талон на удержании он не будет автоматически поднят."
2012-04-25 10:27:04 +02:00
#: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39
#: templates/helpdesk/ticket_desc_table.html:67
2008-10-26 02:46:41 +02:00
msgid "Description"
msgstr "Описание"
2011-05-11 12:09:04 +02:00
#: models.py:311
2008-10-26 02:46:41 +02:00
msgid "The content of the customers query."
msgstr "Содержимое запроса клиента."
2011-05-11 12:09:04 +02:00
#: models.py:315 templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2008-10-26 02:46:41 +02:00
msgid "Resolution"
msgstr "Решение"
2011-05-11 12:09:04 +02:00
#: models.py:318
2008-10-26 02:46:41 +02:00
msgid "The resolution provided to the customer by our staff."
msgstr "Решение предоставлено клиенту нашими сотрудниками."
2011-05-11 12:09:04 +02:00
#: models.py:326
2008-10-26 02:46:41 +02:00
msgid "1 = Highest Priority, 5 = Low Priority"
msgstr "1 = Наивысший Приоритет, 5 = Низший Приоритет"
2012-04-25 10:27:04 +02:00
#: models.py:339
2011-02-25 23:50:00 +01:00
msgid ""
"The date this ticket was last escalated - updated automatically by "
"management/commands/escalate_tickets.py."
2012-08-07 14:40:59 +02:00
msgstr "Дата когда талон последний раз поднят, автоматически обновляется вызовом management/commands/escalate_tickets.py."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:348 templates/helpdesk/ticket_desc_table.html:22
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:298
2008-10-26 02:46:41 +02:00
msgid "Unassigned"
2011-11-05 01:47:29 +01:00
msgstr "Неназначенный"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:387
2008-10-26 02:46:41 +02:00
msgid " - On Hold"
msgstr " - Н а Удержании"
2012-04-25 10:27:04 +02:00
#: models.py:481 models.py:1073 models.py:1231 models.py:1256
#: templates/helpdesk/public_homepage.html:26
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_form.html:12
msgid "Ticket"
msgstr "Талон"
2012-04-25 10:27:04 +02:00
#: models.py:485 models.py:714 models.py:1008 models.py:1156
2008-10-26 02:46:41 +02:00
msgid "Date"
msgstr "Дата"
2012-04-25 10:27:04 +02:00
#: models.py:497 views/staff.py:312
2008-10-26 02:46:41 +02:00
msgid "Comment"
msgstr "Комментарий"
2012-04-25 10:27:04 +02:00
#: models.py:503
2008-10-26 02:46:41 +02:00
msgid "Public"
msgstr "Публичный"
2012-04-25 10:27:04 +02:00
#: models.py:506
2011-02-25 23:50:00 +01:00
msgid ""
"Public tickets are viewable by the submitter and all staff, but non-public "
"tickets can only be seen by staff."
2012-08-07 14:40:59 +02:00
msgstr "Публичные талоны видны отправителям и коллективу, а не публичные только коллективу."
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:514 models.py:888 models.py:1081 views/staff.py:949
#: views/staff.py:955 views/staff.py:961 views/staff.py:967
2011-02-25 23:50:00 +01:00
msgid "User"
2011-04-18 10:39:16 +02:00
msgstr "Пользователь"
2011-02-07 11:34:23 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:518 templates/helpdesk/ticket.html:127
2008-10-26 02:46:41 +02:00
msgid "New Status"
2011-11-05 01:47:29 +01:00
msgstr "Новый статус"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:522
2008-10-26 02:46:41 +02:00
msgid "If the status was changed, what was it changed to?"
msgstr "Если статус был изменён, на что он был изменён?"
2012-04-25 10:27:04 +02:00
#: models.py:551 models.py:608
2011-02-25 23:50:00 +01:00
msgid "Follow-up"
2011-11-05 01:47:29 +01:00
msgstr "Наблюдение"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:555 models.py:1236
2008-10-26 02:46:41 +02:00
msgid "Field"
msgstr "Поле"
2012-04-25 10:27:04 +02:00
#: models.py:560
2008-10-26 02:46:41 +02:00
msgid "Old Value"
2011-11-05 01:47:29 +01:00
msgstr "Старое значение"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:566
2008-10-26 02:46:41 +02:00
msgid "New Value"
2011-11-05 01:47:29 +01:00
msgstr "Новое значение"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:574
2008-10-26 02:46:41 +02:00
msgid "removed"
msgstr "удалённый"
2012-04-25 10:27:04 +02:00
#: models.py:576
2008-10-26 02:46:41 +02:00
#, python-format
msgid "set to %s"
msgstr "установлен в %s"
2012-04-25 10:27:04 +02:00
#: models.py:578
2008-10-26 02:46:41 +02:00
#, python-format
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
msgstr "изменён с \"%(old_value)s\" на \"%(new_value)s\""
2012-04-25 10:27:04 +02:00
#: models.py:612
2008-10-26 02:46:41 +02:00
msgid "File"
msgstr "Файл"
2012-04-25 10:27:04 +02:00
#: models.py:617
2008-10-26 02:46:41 +02:00
msgid "Filename"
msgstr "Имя файла"
2012-04-25 10:27:04 +02:00
#: models.py:622
2008-10-26 02:46:41 +02:00
msgid "MIME Type"
msgstr "MIME тип"
2012-04-25 10:27:04 +02:00
#: models.py:627
2008-10-26 02:46:41 +02:00
msgid "Size"
msgstr "Размер"
2012-04-25 10:27:04 +02:00
#: models.py:628
2008-10-26 02:46:41 +02:00
msgid "Size of this file in bytes"
msgstr "Размер этого файла в байтах"
2012-04-25 10:27:04 +02:00
#: models.py:663
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank to allow this reply to be used for all queues, or select those "
"queues you wish to limit this reply to."
2012-08-07 14:40:59 +02:00
msgstr "Оставьте пустым что бы позволить всем очередям использовать этот ответ, или выберете каким очередям можно использовать этот ответ."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:668 models.py:709 models.py:1003
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/email_ignore_list.html:13
msgid "Name"
msgstr "Имя"
2012-04-25 10:27:04 +02:00
#: models.py:670
2011-02-25 23:50:00 +01:00
msgid ""
"Only used to assist users with selecting a reply - not shown to the user."
2012-08-07 14:40:59 +02:00
msgstr "Используется пользователям только что бы помочь им выбрать ответ - пользователю не показывается."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:675
2008-10-26 02:46:41 +02:00
msgid "Body"
msgstr "Тело"
2012-04-25 10:27:04 +02:00
#: models.py:676
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
"queue }} - The queue; and {{ user }} - the current user."
msgstr "Доступный контекст: {{ ticket }} - талон (например {{ ticket.title }}); {{ queue }} - очередь; и {{ user }} - текущий пользователь."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:703
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank for this exclusion to be applied to all queues, or select those "
"queues you wish to exclude with this entry."
2012-08-07 14:40:59 +02:00
msgstr "Оставьте пустым что бы это исключение применялось ко всем очередям, или выберите очереди для который применять исключение."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:715
2008-10-26 02:46:41 +02:00
msgid "Date on which escalation should not happen"
2011-11-05 01:47:29 +01:00
msgstr "Дата когда новые талоны не должны подниматься."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:732
2008-10-26 02:46:41 +02:00
msgid "Template Name"
2011-11-05 01:47:29 +01:00
msgstr "Имя шаблона"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:737
2008-10-26 02:46:41 +02:00
msgid "Subject"
msgstr "Тема"
2012-04-25 10:27:04 +02:00
#: models.py:739
2011-02-25 23:50:00 +01:00
msgid ""
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
2012-08-07 14:40:59 +02:00
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
" available as in plain_text, below."
msgstr "Добавится приставка \"[ticket.ticket] ticket.title\". Мы рекомендуем что нибудь простое например \"(Updated\") или \"(Closed)\" - тот же контекст доступен ниже в plain_text."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:745
2008-10-26 02:46:41 +02:00
msgid "Heading"
msgstr "Заголовок"
2012-04-25 10:27:04 +02:00
#: models.py:747
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"In HTML e-mails, this will be the heading at the top of the email - the same"
" context is available as in plain_text, below."
msgstr "В HTML электронных письмах, это будет в заголовке - тот же контекст доступен в виде plain_text ниже."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:753
2008-10-26 02:46:41 +02:00
msgid "Plain Text"
2011-11-05 01:47:29 +01:00
msgstr "Чистый текст"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:754
2011-02-25 23:50:00 +01:00
msgid ""
"The context available to you includes {{ ticket }}, {{ queue }}, and "
"depending on the time of the call: {{ resolution }} or {{ comment }}."
2012-08-07 14:40:59 +02:00
msgstr "Доступный контекст для включения {{ ticket }}, {{ queue }}, и в зависимости от времени вызова: {{ resolution }} или {{ comment }}."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:760
2008-10-26 02:46:41 +02:00
msgid "HTML"
msgstr "HTML"
2012-04-25 10:27:04 +02:00
#: models.py:761
2008-10-26 02:46:41 +02:00
msgid "The same context is available here as in plain_text, above."
msgstr "Тот же самый контекст доступен здесь как в plain_text выше."
2012-04-25 10:27:04 +02:00
#: models.py:770
2011-05-11 12:09:04 +02:00
msgid "Locale of this template."
2011-11-05 01:47:29 +01:00
msgstr "Локаль этого шаблона."
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:817 templates/helpdesk/kb_index.html:10
#: templates/helpdesk/public_homepage.html:10
2011-02-25 23:50:00 +01:00
msgid "Category"
msgstr "Категория"
2012-04-25 10:27:04 +02:00
#: models.py:826
2008-10-26 02:46:41 +02:00
msgid "Question"
msgstr "Вопрос"
2012-04-25 10:27:04 +02:00
#: models.py:830
2008-10-26 02:46:41 +02:00
msgid "Answer"
msgstr "Ответ"
2012-04-25 10:27:04 +02:00
#: models.py:834
2008-10-26 02:46:41 +02:00
msgid "Votes"
msgstr "Голоса"
2012-04-25 10:27:04 +02:00
#: models.py:835
2008-10-26 02:46:41 +02:00
msgid "Total number of votes cast for this item"
2011-11-05 01:47:29 +01:00
msgstr "Общее количество отданных голосов"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:840
2008-10-26 02:46:41 +02:00
msgid "Positive Votes"
2011-11-05 01:47:29 +01:00
msgstr "Положительные голоса"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:841
2008-10-26 02:46:41 +02:00
msgid "Number of votes for this item which were POSITIVE."
2011-11-05 01:47:29 +01:00
msgstr "Количество положительно проголосовавших."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:846
2008-10-26 02:46:41 +02:00
msgid "Last Updated"
2011-11-05 01:47:29 +01:00
msgstr "Последний раз обновлялось"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:847
2008-10-26 02:46:41 +02:00
msgid "The date on which this question was most recently changed."
msgstr "Дата когда этот вопрос был последний раз изменён."
2012-04-25 10:27:04 +02:00
#: models.py:861
2008-10-26 02:46:41 +02:00
msgid "Unrated"
2011-11-05 01:47:29 +01:00
msgstr "Неоценённый"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:892 templates/helpdesk/ticket_list.html:158
2008-10-26 02:46:41 +02:00
msgid "Query Name"
2011-11-05 01:47:29 +01:00
msgstr "Имя запроса"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:894
2008-10-26 02:46:41 +02:00
msgid "User-provided name for this query"
msgstr "Имя запроса определённое пользователем"
2012-04-25 10:27:04 +02:00
#: models.py:898
2008-10-26 02:46:41 +02:00
msgid "Shared With Other Users?"
2011-11-05 01:47:29 +01:00
msgstr "Доступен остальным пользователям?"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:901
2008-10-26 02:46:41 +02:00
msgid "Should other users see this query?"
msgstr "Виден ли этот запрос другим пользователям?"
2012-04-25 10:27:04 +02:00
#: models.py:905
2008-10-26 02:46:41 +02:00
msgid "Search Query"
2011-11-05 01:47:29 +01:00
msgstr "Поисковый запрос"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:906
2008-10-26 02:46:41 +02:00
msgid "Pickled query object. Be wary changing this."
2011-11-05 01:47:29 +01:00
msgstr "Pickle-упакованные объекты запросов. Н е изменяйте их."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:927
2008-10-26 02:46:41 +02:00
msgid "Settings Dictionary"
2011-11-05 01:47:29 +01:00
msgstr "Словарь настроек"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:928
2011-02-25 23:50:00 +01:00
msgid ""
"This is a base64-encoded representation of a pickled Python dictionary. Do "
"not change this field via the admin."
2012-08-07 14:40:59 +02:00
msgstr "Это base64-кодированное представление pickle-упакованного Python словаря. Н е изменяйте е г о через административный интерфейс."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:997
2011-02-25 23:50:00 +01:00
msgid ""
"Leave blank for this e-mail to be ignored on all queues, or select those "
"queues you wish to ignore this e-mail for."
2012-08-07 14:40:59 +02:00
msgstr "Оставьте пустым, чтобы этот адрес электронной почты был проигнорирован во всех очередях, или выберите те очереди, для которых он будет проигнорирован."
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:1009
2008-10-26 02:46:41 +02:00
msgid "Date on which this e-mail address was added"
2011-11-05 01:47:29 +01:00
msgstr "Дата добавления этого адреса электронной почты"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:1017
2011-02-25 23:50:00 +01:00
msgid ""
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
"postmaster@*."
2012-08-07 14:40:59 +02:00
msgstr "Введите электронный адрес почты - полный или шаблон с подстановочными знаками, например, *@domain.com или postmaster@*."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1022
2009-12-16 10:28:19 +01:00
msgid "Save Emails in Mailbox?"
2011-11-05 01:47:29 +01:00
msgstr "Сохранять сообщения в почтовом ящике?"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1025
2011-02-25 23:50:00 +01:00
msgid ""
"Do you want to save emails from this address in the mailbox? If this is "
"unticked, emails from this address will be deleted."
2012-08-07 14:40:59 +02:00
msgstr "Хотите ли вы сохранить сообщения с этого адреса в почтовом ящике? Если убрать данную опцию, сообщения электронной почты с этого адреса будут удалены."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1080
2009-12-16 10:28:19 +01:00
msgid "User who wishes to receive updates for this ticket."
2011-11-05 01:47:29 +01:00
msgstr "Пользователи желающие получать обновления для этого талона"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1088
2009-12-16 10:28:19 +01:00
msgid "For non-user followers, enter their e-mail address"
2012-08-07 14:40:59 +02:00
msgstr "Для незарегистрированных пользователей введите их электронные адреса почты"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1092
2009-12-16 10:28:19 +01:00
msgid "Can View Ticket?"
2011-11-05 01:47:29 +01:00
msgstr "Может посмотреть талон?"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1094
2009-12-16 10:28:19 +01:00
msgid "Can this CC login to view the ticket details?"
2011-11-05 01:47:29 +01:00
msgstr "Может ли этот адрес из поля \"Копия\" войти, чтобы просмотреть талон? "
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1098
2009-12-16 10:28:19 +01:00
msgid "Can Update Ticket?"
2011-11-05 01:47:29 +01:00
msgstr "Может изменить талон?"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: models.py:1100
2011-02-12 03:22:55 +01:00
msgid "Can this CC login and update the ticket?"
2011-11-05 01:47:29 +01:00
msgstr "Может ли этот адрес из поля \"Копия\" войти и изменить талон?"
2011-02-07 11:34:23 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1131
2011-02-25 23:50:00 +01:00
msgid "Field Name"
2011-11-05 01:47:29 +01:00
msgstr "Название Поля"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1132
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"As used in the database and behind the scenes. Must be unique and consist of"
" only lowercase letters with no punctuation."
msgstr "При использовании в базе данных и за кулисами. Должно быть уникальным и состоять только из строчных латинских букв, без знаков препинания."
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1137
2011-02-25 23:50:00 +01:00
msgid "Label"
2011-11-05 01:47:29 +01:00
msgstr "Метка"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1139
2011-02-25 23:50:00 +01:00
msgid "The display label for this field"
2011-11-05 01:47:29 +01:00
msgstr "Отображаемое название для этого поля"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1143
2011-02-25 23:50:00 +01:00
msgid "Help Text"
2011-11-05 01:47:29 +01:00
msgstr "Текст подсказки"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1144
2011-02-25 23:50:00 +01:00
msgid "Shown to the user when editing the ticket"
2011-11-05 01:47:29 +01:00
msgstr "Виден пользователю при редактировании талона"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1150
2011-02-25 23:50:00 +01:00
msgid "Character (single line)"
2011-11-05 01:47:29 +01:00
msgstr "Символьный (одна строчка)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1151
2011-02-25 23:50:00 +01:00
msgid "Text (multi-line)"
2011-11-05 01:47:29 +01:00
msgstr "Текстовый (много строк)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1152
2011-02-25 23:50:00 +01:00
msgid "Integer"
2011-11-05 01:47:29 +01:00
msgstr "Целочисленный"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1153
2011-02-25 23:50:00 +01:00
msgid "Decimal"
2011-11-05 01:47:29 +01:00
msgstr "Вещественный"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1154
2011-02-25 23:50:00 +01:00
msgid "List"
2011-11-05 01:47:29 +01:00
msgstr "Список"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1155
2011-02-25 23:50:00 +01:00
msgid "Boolean (checkbox yes/no)"
2011-11-05 01:47:29 +01:00
msgstr "Boolean (флажок да / нет)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1157
2011-02-25 23:50:00 +01:00
msgid "Time"
2011-04-18 10:39:16 +02:00
msgstr "Время"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1158
2011-02-25 23:50:00 +01:00
msgid "Date & Time"
2011-04-18 10:39:16 +02:00
msgstr "Дата и время"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1160
2011-02-25 23:50:00 +01:00
msgid "URL"
2011-04-18 10:39:16 +02:00
msgstr "Ссылка"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1161
2011-02-25 23:50:00 +01:00
msgid "IP Address"
2011-04-18 10:39:16 +02:00
msgstr "IP адрес"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1166
2011-02-25 23:50:00 +01:00
msgid "Data Type"
2011-11-05 01:47:29 +01:00
msgstr "Тип данных"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1168
2011-02-25 23:50:00 +01:00
msgid "Allows you to restrict the data entered into this field"
2011-11-05 01:47:29 +01:00
msgstr "Позволяет ограничить данные, введенные в это поле"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1173
2011-02-25 23:50:00 +01:00
msgid "Maximum Length (characters)"
2011-11-05 01:47:29 +01:00
msgstr "Максимальная длина (символьный)"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1179
2011-02-25 23:50:00 +01:00
msgid "Decimal Places"
2011-11-05 01:47:29 +01:00
msgstr "Число знаков после запятой"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1180
2011-02-25 23:50:00 +01:00
msgid "Only used for decimal fields"
2011-11-05 01:47:29 +01:00
msgstr "Используется только для вещественных полей"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1186
msgid "Add empty first choice to List?"
msgstr ""
#: models.py:1187
msgid ""
2012-08-07 14:40:59 +02:00
"Only for List: adds an empty first entry to the choices list, which enforces"
" that the user makes an active choice."
2012-04-25 10:27:04 +02:00
msgstr ""
#: models.py:1191
2011-02-25 23:50:00 +01:00
msgid "List Values"
2011-11-05 01:47:29 +01:00
msgstr "Значения списка"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1192
2011-02-25 23:50:00 +01:00
msgid "For list fields only. Enter one option per line."
2011-11-05 01:47:29 +01:00
msgstr "Только для полей списка. Вводите по одному значению на строку"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1198
msgid "Ordering"
msgstr ""
#: models.py:1199
msgid "Lower numbers are displayed first; higher numbers are listed later"
msgstr ""
#: models.py:1213
2011-02-25 23:50:00 +01:00
msgid "Required?"
2011-11-05 01:47:29 +01:00
msgstr "Обязателен?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1214
2011-02-25 23:50:00 +01:00
msgid "Does the user have to enter a value for this field?"
2011-11-05 01:47:29 +01:00
msgstr "Обязательно ли вводить значение этого поля?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1218
2011-02-25 23:50:00 +01:00
msgid "Staff Only?"
2011-11-05 01:47:29 +01:00
msgstr "Только для персонала?"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1219
2011-02-25 23:50:00 +01:00
msgid ""
"If this is ticked, then the public submission form will NOT show this field"
2012-08-07 14:40:59 +02:00
msgstr "Если это отметить, то общедоступная форма представления не покажет этого поля"
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: models.py:1262
2011-05-11 12:09:04 +02:00
msgid "Depends On Ticket"
2011-11-05 01:47:29 +01:00
msgstr "Зависит от талона"
2011-05-11 12:09:04 +02:00
#: management/commands/create_usersettings.py:21
msgid ""
"Check for user without django-helpdesk UserSettings and create settings if "
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
"suit your situation."
2012-08-07 14:40:59 +02:00
msgstr "Проверить пользователя без django-helpdesk UserSettings и создать настройки, если требуется. Используйте settings.DEFAULT_USER_SETTINGS в файле настройки, который может быть изменен в зависимости от ситуации."
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: management/commands/escalate_tickets.py:143
2008-10-26 02:46:41 +02:00
#, python-format
msgid "Ticket escalated after %s days"
msgstr "Талон поднят после %s дней"
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:151
2008-10-26 02:46:41 +02:00
msgid "Created from e-mail"
2011-11-05 01:47:29 +01:00
msgstr "Создан из электронной почты"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:155
2008-10-26 02:46:41 +02:00
msgid "Unknown Sender"
2011-11-05 01:47:29 +01:00
msgstr "Неизвестный отправитель"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:209
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"No plain-text email body available. Please see attachment "
2011-11-05 01:47:29 +01:00
"email_html_body.html."
2012-08-07 14:40:59 +02:00
msgstr "Доступно не текстовое тело электронного сообщения. Пожалуйста, посмотрите email_html_body.html."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:213
2009-12-16 10:28:19 +01:00
msgid "email_html_body.html"
2011-04-18 10:39:16 +02:00
msgstr "email_html_body.html"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:256
2008-10-26 02:46:41 +02:00
#, python-format
msgid "E-Mail Received from %(sender_email)s"
2011-11-05 01:47:29 +01:00
msgstr "Электронное сообщение полученное от %(sender_email)s"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:264
2011-02-12 03:22:55 +01:00
#, python-format
2009-12-16 10:28:19 +01:00
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
2012-08-07 14:40:59 +02:00
msgstr "Талон заново открыт полученным от %(sender_email)s электронным сообщением"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: management/commands/get_email.py:322
msgid " (Reopened)"
msgstr " (Возобновлено)"
#: management/commands/get_email.py:324
msgid " (Updated)"
msgstr "(Обновлено)"
#: templates/helpdesk/attribution.html:2
msgid ""
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
"helpdesk</a>."
msgstr ""
#: templates/helpdesk/attribution.html:4
msgid "For technical support please contact:"
msgstr ""
#: templates/helpdesk/base.html:9
2011-02-25 23:50:00 +01:00
msgid "Powered by django-helpdesk"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
msgid "My Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:20
2008-10-26 02:46:41 +02:00
msgid "All Recent Activity"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:15
msgid "Unassigned Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6
#: templates/helpdesk/public_base.html:14
2008-10-26 02:46:41 +02:00
msgid "Helpdesk"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
msgid "RSS Icon"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html.py:4
msgid "RSS Feeds"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:112
2008-10-26 02:46:41 +02:00
msgid "API"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:113
2008-10-26 02:46:41 +02:00
msgid "User Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:115
msgid "Change Language"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/base.html:117
2008-10-26 02:46:41 +02:00
msgid "System Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/confirm_delete_saved_query.html:3
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:144
2008-10-26 02:46:41 +02:00
msgid "Delete Saved Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/confirm_delete_saved_query.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Query</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
2008-10-26 02:46:41 +02:00
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:11
msgid ""
"\n"
2012-08-07 14:40:59 +02:00
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
2008-10-26 02:46:41 +02:00
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:15
#: templates/helpdesk/delete_ticket.html:11
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msgid "No, Don't Delete It"
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msgstr ""
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#: templates/helpdesk/confirm_delete_saved_query.html:17
#: templates/helpdesk/delete_ticket.html:13
msgid "Yes - Delete It"
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msgstr ""
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#: templates/helpdesk/create_ticket.html:3
msgid "Create Ticket"
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msgstr ""
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2009-12-16 10:28:19 +01:00
#: templates/helpdesk/create_ticket.html:6
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msgid ""
"<h2>Submit a Ticket</h2>\n"
"\n"
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"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
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msgstr ""
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#: templates/helpdesk/create_ticket.html:17
#: templates/helpdesk/edit_ticket.html:19
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:50
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msgid "(Optional)"
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msgstr ""
2008-10-26 02:46:41 +02:00
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/create_ticket.html:26
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:59
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msgid "Submit Ticket"
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msgstr ""
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#: templates/helpdesk/dashboard.html:2
msgid "Helpdesk Dashboard"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:10
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msgid "Helpdesk Summary"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:25
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
2012-08-07 14:40:59 +02:00
"submitted by you, tickets you are working on, and those tickets that have no"
" owner."
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msgstr ""
#: templates/helpdesk/dashboard.html:27
2011-02-25 23:50:00 +01:00
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
"tickets, and those tickets that have no owner. Why not pick up an orphan "
"ticket and sort it out for a customer?"
msgstr ""
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#: templates/helpdesk/dashboard.html:36
msgid "All Tickets submitted by you"
msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:199
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msgid "Pr"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:99
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msgid "Last Update"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:56
msgid "Open Tickets assigned to you (you are working on this ticket)"
msgstr ""
#: templates/helpdesk/dashboard.html:69
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msgid "You have no tickets assigned to you."
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:76
msgid "(pick up a ticket if you start to work on it)"
msgstr ""
#: templates/helpdesk/dashboard.html:85
#: templates/helpdesk/ticket_desc_table.html:22
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msgid "Take"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:85
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/email_ignore_list.html:23
#: templates/helpdesk/ticket_cc_list.html:15
#: templates/helpdesk/ticket_cc_list.html:23
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:234
2009-12-16 10:28:19 +01:00
msgid "Delete"
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msgstr ""
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:89
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msgid "There are no unassigned tickets."
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/dashboard.html:98
msgid "Closed & resolved Tickets you used to work on"
msgstr ""
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#: templates/helpdesk/delete_ticket.html:3
msgid "Delete Ticket"
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msgstr ""
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#: templates/helpdesk/delete_ticket.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Ticket</h2>\n"
"\n"
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"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
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msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/edit_ticket.html:3
msgid "Edit Ticket"
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msgstr ""
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#: templates/helpdesk/edit_ticket.html:6
msgid ""
"<h2>Edit a Ticket</h2>\n"
"\n"
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"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
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"\n"
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"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
2009-12-16 10:28:19 +01:00
msgstr ""
#: templates/helpdesk/edit_ticket.html:28
msgid "Save Changes"
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msgstr ""
2009-12-16 10:28:19 +01:00
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/email_ignore_add.html:3
#: templates/helpdesk/email_ignore_add.html:23
msgid "Ignore E-Mail Address"
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msgstr ""
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#: templates/helpdesk/email_ignore_add.html:5
msgid ""
"\n"
"<h2>Ignore E-Mail Address</h2>\n"
"\n"
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"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
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"\n"
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"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
2008-10-26 02:46:41 +02:00
msgstr ""
#: templates/helpdesk/email_ignore_del.html:3
msgid "Delete Ignored E-Mail Address"
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msgstr ""
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#: templates/helpdesk/email_ignore_del.html:5
2011-02-12 03:22:55 +01:00
#, python-format
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msgid ""
"\n"
"<h2>Un-Ignore E-Mail Address</h2>\n"
"\n"
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"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
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msgstr ""
#: templates/helpdesk/email_ignore_del.html:11
2010-09-04 08:57:28 +02:00
msgid "Keep Ignoring It"
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msgstr ""
2010-09-04 08:57:28 +02:00
#: templates/helpdesk/email_ignore_del.html:13
msgid "Stop Ignoring It"
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msgstr ""
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#: templates/helpdesk/email_ignore_list.html:3
#: templates/helpdesk/email_ignore_list.html:12
msgid "Ignored E-Mail Addresses"
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msgstr ""
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#: templates/helpdesk/email_ignore_list.html:5
msgid ""
"\n"
"<h2>Ignored E-Mail Addresses</h2>\n"
"\n"
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"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
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msgstr ""
#: templates/helpdesk/email_ignore_list.html:13
msgid "Date Added"
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msgstr ""
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#: templates/helpdesk/email_ignore_list.html:13
msgid "Queues"
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msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/email_ignore_list.html:13
2009-12-16 10:28:19 +01:00
msgid "Keep in mailbox?"
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msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/email_ignore_list.html:21
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:232
2009-12-16 10:28:19 +01:00
msgid "All"
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msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/email_ignore_list.html:22
msgid "Keep"
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msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/email_ignore_list.html:29
2011-02-25 23:50:00 +01:00
msgid ""
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
"from that address will be deleted permanently."
msgstr ""
#: templates/helpdesk/followup_edit.html:2
msgid "Edit followup"
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msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:9
msgid "Edit FollowUp"
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msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:14
msgid "Reassign ticket:"
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msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:16
msgid "Title:"
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msgstr ""
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/followup_edit.html:19
msgid "Comment:"
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msgstr ""
2011-02-07 11:34:23 +01:00
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/kb_category.html:4
#: templates/helpdesk/kb_category.html:11
#, python-format
msgid "Knowledgebase Category: %(kbcat)s"
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msgstr ""
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#: templates/helpdesk/kb_category.html:6
#, python-format
msgid "You are viewing all items in the %(kbcat)s category."
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msgstr ""
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#: templates/helpdesk/kb_category.html:12
msgid "Article"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11
#: templates/helpdesk/navigation.html:33
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msgid "Knowledgebase"
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msgstr ""
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#: templates/helpdesk/kb_index.html:6
2011-02-25 23:50:00 +01:00
msgid ""
"We have listed a number of knowledgebase articles for your perusal in the "
"following categories. Please check to see if any of these articles address "
"your problem prior to opening a support ticket."
msgstr ""
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#: templates/helpdesk/kb_index.html:9
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:9
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msgid "Knowledgebase Categories"
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msgstr ""
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#: templates/helpdesk/kb_item.html:4
#, python-format
msgid "Knowledgebase: %(item)s"
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msgstr ""
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#: templates/helpdesk/kb_item.html:13
#, python-format
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msgid ""
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"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
"articles</a>."
2011-02-25 23:50:00 +01:00
msgstr ""
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#: templates/helpdesk/kb_item.html:15
msgid "Feedback"
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msgstr ""
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#: templates/helpdesk/kb_item.html:17
2011-02-25 23:50:00 +01:00
msgid ""
"We give our users an opportunity to vote for items that they believe have "
"helped them out, in order for us to better serve future customers. We would "
"appreciate your feedback on this article. Did you find it useful?"
msgstr ""
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#: templates/helpdesk/kb_item.html:20
msgid "This article was useful to me"
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msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/kb_item.html:21
msgid "This article was <strong>not</strong> useful to me"
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msgstr ""
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#: templates/helpdesk/kb_item.html:24
msgid "The results of voting by other readers of this article are below:"
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msgstr ""
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#: templates/helpdesk/kb_item.html:27
#, python-format
msgid "Recommendations: %(recommendations)s"
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msgstr ""
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#: templates/helpdesk/kb_item.html:28
#, python-format
msgid "Votes: %(votes)s"
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msgstr ""
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#: templates/helpdesk/kb_item.html:29
#, python-format
msgid "Overall Rating: %(score)s"
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msgstr ""
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:4
msgid "Dashboard"
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msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:5
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:198
2011-05-11 12:09:04 +02:00
msgid "Tickets"
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msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/navigation.html:6
msgid "New Ticket"
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msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:8
2011-05-11 12:09:04 +02:00
msgid "Stats"
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msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:14
#: templates/helpdesk/ticket_list.html:46
msgid "Load Saved Query"
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msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35
2011-05-11 12:09:04 +02:00
msgid "Logout"
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msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:26
2011-05-11 12:09:04 +02:00
msgid "Search..."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:26
2011-05-11 12:09:04 +02:00
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:31
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msgid "Submit A Ticket"
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msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/navigation.html:35
2008-10-26 02:46:41 +02:00
msgid "Log In"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_change_language.html:2
#: templates/helpdesk/public_homepage.html:21
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/public_view_form.html:4
#: templates/helpdesk/public_view_ticket.html:2
msgid "View a Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_change_language.html:5
msgid "Change the display language"
msgstr ""
#: templates/helpdesk/public_homepage.html:6
msgid "Knowledgebase Articles"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:29
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/public_view_form.html:15
msgid "Your E-mail Address"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:33
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/public_view_form.html:19
msgid "View Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:39
2008-10-26 02:46:41 +02:00
msgid "Submit a Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:41
2011-02-25 23:50:00 +01:00
msgid ""
"All fields are required. Please provide as descriptive a title and "
"description as possible."
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/public_homepage.html:67
msgid "Please use button at upper right to login first."
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/public_spam.html:4
msgid "Unable To Open Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/public_spam.html:6
msgid ""
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
2009-12-16 10:28:19 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
2009-12-16 10:28:19 +01:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/public_view_form.html:8
msgid "Error:"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/public_view_ticket.html:8
2008-10-26 02:46:41 +02:00
#, python-format
msgid "Queue: %(queue_name)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/public_view_ticket.html:11
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:16
2008-10-26 02:46:41 +02:00
msgid "Submitted On"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2008-10-26 02:46:41 +02:00
msgid "Accept"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:46
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:74
2008-10-26 02:46:41 +02:00
msgid "Accept and Close"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:55
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:64
2008-10-26 02:46:41 +02:00
msgid "Follow-Ups"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2011-02-25 23:50:00 +01:00
#: templates/helpdesk/public_view_ticket.html:63
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:92
2008-10-26 02:46:41 +02:00
#, python-format
2009-12-16 10:28:19 +01:00
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/report_index.html:3
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:6
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/report_output.html:3
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_output.html:16
2008-10-26 02:46:41 +02:00
msgid "Reports & Statistics"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:9
msgid "You haven't created any tickets yet, so you cannot run any reports."
2010-01-20 08:49:27 +01:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:13
msgid "Reports By User"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:15
#: templates/helpdesk/report_index.html:24
msgid "by Priority"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:16
msgid "by Queue"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:17
#: templates/helpdesk/report_index.html:25
msgid "by Status"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:18
#: templates/helpdesk/report_index.html:26
msgid "by Month"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/report_index.html:22
msgid "Reports By Queue"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/report_output.html:19
msgid ""
"You can run this query on filtered data by using one of your saved queries."
msgstr ""
#: templates/helpdesk/report_output.html:21
msgid "Select Query:"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/report_output.html:26
msgid "Filter Report"
msgstr ""
#: templates/helpdesk/report_output.html:29
msgid ""
"Want to filter this report to just show a subset of data? Go to the Ticket "
"List, filter your query, and save your query."
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:6
2011-02-25 23:50:00 +01:00
msgid ""
"The following RSS feeds are available for you to monitor using your "
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
"all feeds provide information only on Open and Reopened cases. This ensures "
"your RSS reader isn't full of information about closed or historical tasks."
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:10
2011-02-25 23:50:00 +01:00
msgid ""
"A summary of your open tickets - useful for getting alerted to new tickets "
"opened for you"
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:12
msgid "Latest Activity"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:13
2011-02-25 23:50:00 +01:00
msgid ""
"A summary of all helpdesk activity - including comments, emails, "
"attachments, and more"
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:16
2011-02-25 23:50:00 +01:00
msgid ""
"All unassigned tickets - useful for being alerted to new tickets opened by "
"the public via the web or via e-mail"
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:19
2011-02-25 23:50:00 +01:00
msgid ""
"These RSS feeds allow you to view a summary of either your own tickets, or "
"all tickets, for each of the queues in your helpdesk. For example, if you "
"manage the staff who utilise a particular queue, this may be used to view "
"new tickets coming into that queue."
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:22
msgid "Per-Queue Feeds"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:23
msgid "All Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/rss_list.html:27
msgid "Open Tickets"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:3
msgid "Change System Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:5
msgid ""
"\n"
"<h2>System Settings</h2>\n"
"\n"
"<p>The following items can be maintained by you or other superusers:</p>"
msgstr ""
#: templates/helpdesk/system_settings.html:11
msgid "E-Mail Ignore list"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:12
msgid "Maintain Queues"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:13
msgid "Maintain Pre-Set Replies"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:14
msgid "Maintain Knowledgebase Categories"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:15
msgid "Maintain Knowledgebase Items"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:16
msgid "Maintain E-Mail Templates"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/system_settings.html:17
msgid "Maintain Users"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/ticket.html:2
msgid "View Ticket Details"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket.html:34
2008-10-26 02:46:41 +02:00
msgid "Attach another File"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197
2008-10-26 02:46:41 +02:00
msgid "Add Another File"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81
2008-10-26 02:46:41 +02:00
msgid "Private"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:111
2008-10-26 02:46:41 +02:00
msgid "Respond to this ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:118
2008-10-26 02:46:41 +02:00
msgid "Use a Pre-set Reply"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:120
2011-02-25 23:50:00 +01:00
msgid ""
"Selecting a pre-set reply will over-write your comment below. You can then "
"modify the pre-set reply to your liking before saving this update."
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:123
2008-10-26 02:46:41 +02:00
msgid "Comment / Resolution"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:125
2011-02-25 23:50:00 +01:00
msgid ""
"You can insert ticket and queue details in your message. For more "
"information, see the <a href='../../help/context/'>context help page</a>."
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:128
2011-05-11 12:09:04 +02:00
msgid ""
2012-08-07 14:40:59 +02:00
"This ticket cannot be resolved or closed until the tickets it depends on are"
" resolved."
2011-05-11 12:09:04 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:158
2008-10-26 02:46:41 +02:00
msgid "Is this update public?"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:160
2011-02-25 23:50:00 +01:00
msgid ""
2012-08-07 14:40:59 +02:00
"If this is public, the submitter will be e-mailed your comment or "
"resolution."
2011-02-25 23:50:00 +01:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:164
2008-10-26 02:46:41 +02:00
msgid "Change Further Details »"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55
#: templates/helpdesk/ticket_list.html:87
#: templates/helpdesk/ticket_list.html:199
2008-10-26 02:46:41 +02:00
msgid "Owner"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:174
2008-10-26 02:46:41 +02:00
msgid "Unassign"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:190
2008-10-26 02:46:41 +02:00
msgid "Attach File(s) »"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:196
2008-10-26 02:46:41 +02:00
msgid "Attach a File"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket.html:204
2008-10-26 02:46:41 +02:00
msgid "Update This Ticket"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_add.html:3
msgid "Add Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_add.html:5
msgid ""
"\n"
"<h2>Add Ticket CC</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
2009-12-16 10:28:19 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_add.html:21
msgid "Save Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_del.html:3
msgid "Delete Ticket CC"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_del.html:5
2011-02-12 03:22:55 +01:00
#, python-format
2009-12-16 10:28:19 +01:00
msgid ""
"\n"
"<h2>Delete Ticket CC</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
2009-12-16 10:28:19 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:11
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:11
2010-09-04 08:57:28 +02:00
msgid "Don't Delete"
2012-08-07 14:40:59 +02:00
msgstr ""
2010-09-04 08:57:28 +02:00
#: templates/helpdesk/ticket_cc_del.html:13
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:13
2010-09-04 08:57:28 +02:00
msgid "Yes, Delete"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_list.html:3
msgid "Ticket CC Settings"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_list.html:5
2011-02-12 03:22:55 +01:00
#, python-format
2009-12-16 10:28:19 +01:00
msgid ""
"\n"
"<h2>Ticket CC Settings</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
2009-12-16 10:28:19 +01:00
"\n"
2012-08-07 14:40:59 +02:00
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
2009-12-16 10:28:19 +01:00
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:14
msgid "Ticket CC List"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_list.html:15
msgid "View?"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_list.html:15
msgid "Update?"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
#: templates/helpdesk/ticket_cc_list.html:29
#, python-format
msgid "Return to <em>%(ticket_title)s</em>"
2012-08-07 14:40:59 +02:00
msgstr ""
2009-12-16 10:28:19 +01:00
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_add.html:3
msgid "Add Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_add.html:5
msgid ""
"\n"
"<h2>Add Ticket Dependency</h2>\n"
"\n"
2012-08-07 14:40:59 +02:00
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
2011-05-11 12:09:04 +02:00
msgstr ""
#: templates/helpdesk/ticket_dependency_add.html:21
msgid "Save Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:3
msgid "Delete Ticket Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
#: templates/helpdesk/ticket_dependency_del.html:5
msgid ""
"\n"
"<h2>Delete Ticket Dependency</h2>\n"
"\n"
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:11
2011-02-25 23:50:00 +01:00
msgid "Unhold"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:11
2011-02-25 23:50:00 +01:00
msgid "Hold"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:13
2011-02-25 23:50:00 +01:00
#, python-format
msgid "Queue: %(queue)s"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:21
2011-02-25 23:50:00 +01:00
msgid "Assigned To"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:27
2011-02-25 23:50:00 +01:00
msgid "Ignore"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:36
2011-02-25 23:50:00 +01:00
msgid "Copies To"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:37
2011-02-25 23:50:00 +01:00
msgid "Manage"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-02-25 23:50:00 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:37
msgid ""
2012-08-07 14:40:59 +02:00
"Click here to add / remove people who should receive an e-mail whenever this"
" ticket is updated."
2012-04-25 10:27:04 +02:00
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:48
2011-05-11 12:09:04 +02:00
msgid "Dependencies"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:50
2011-05-11 12:09:04 +02:00
msgid ""
"This ticket cannot be resolved until the following ticket(s) are resolved"
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:51
2011-05-11 12:09:04 +02:00
msgid "Remove Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:54
2011-05-11 12:09:04 +02:00
msgid "This ticket has no dependencies."
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:56
2011-05-11 12:09:04 +02:00
msgid "Add Dependency"
2012-08-07 14:40:59 +02:00
msgstr ""
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_desc_table.html:56
msgid ""
"Click on 'Add Dependency', if you want to make this ticket dependent on "
"another ticket. A ticket may not be closed until all tickets it depends on "
"are closed."
msgstr ""
2008-10-26 02:46:41 +02:00
#: templates/helpdesk/ticket_list.html:2
msgid "Ticket Listing"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:41
msgid "Query Options"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:43
msgid "Save This Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:51
2008-10-26 02:46:41 +02:00
msgid "Change Query"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:54
#: templates/helpdesk/ticket_list.html:69
2008-10-26 02:46:41 +02:00
msgid "Sorting"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:58
#: templates/helpdesk/ticket_list.html:137
2008-10-26 02:46:41 +02:00
msgid "Keywords"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:59
msgid "Date Range"
2012-08-07 14:40:59 +02:00
msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:90
msgid "Reverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:92
msgid "Ordering applied to tickets"
msgstr ""
#: templates/helpdesk/ticket_list.html:97
2008-10-26 02:46:41 +02:00
msgid "Owner(s)"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:101
msgid "(ME)"
msgstr ""
#: templates/helpdesk/ticket_list.html:105
msgid "Ctrl-Click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:110
2008-10-26 02:46:41 +02:00
msgid "Queue(s)"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:111
#: templates/helpdesk/ticket_list.html:117
#: templates/helpdesk/ticket_list.html:131
msgid "Ctrl-click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:116
2008-10-26 02:46:41 +02:00
msgid "Status(es)"
2012-08-07 14:40:59 +02:00
msgstr ""
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:122
msgid "Date (From)"
msgstr ""
#: templates/helpdesk/ticket_list.html:123
msgid "Date (To)"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:124
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
msgstr ""
#: templates/helpdesk/ticket_list.html:130
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msgid "Tag(s)"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:138
msgid ""
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"Keywords are case-insensitive, and will be looked for in the title, body and"
" submitter fields."
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msgstr ""
#: templates/helpdesk/ticket_list.html:142
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msgid "Apply Filter"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:144
2011-05-11 12:09:04 +02:00
#, python-format
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
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msgstr ""
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#: templates/helpdesk/ticket_list.html:147
#, python-format
msgid ""
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
"query to see stats and charts for the data listed below."
msgstr ""
#: templates/helpdesk/ticket_list.html:154
#: templates/helpdesk/ticket_list.html:169
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msgid "Save Query"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:160
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msgid ""
"This name appears in the drop-down list of saved queries. If you share your "
"query, other users will see this name, so choose something clear and "
"descriptive!"
msgstr ""
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#: templates/helpdesk/ticket_list.html:162
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msgid "Shared?"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:163
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msgid "Yes, share this query with other users."
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msgstr ""
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#: templates/helpdesk/ticket_list.html:164
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msgid ""
"If you share this query, it will be visible by <em>all</em> other logged-in "
"users."
msgstr ""
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#: templates/helpdesk/ticket_list.html:176
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msgid "Use Saved Query"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:178
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msgid "Query"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:183
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msgid "Run Query"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:213
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msgid "No Tickets Match Your Selection"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:219
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msgid "Previous"
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msgstr ""
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:223
2009-12-16 10:28:19 +01:00
#, python-format
msgid "Page %(ticket_num)s of %(num_pages)s."
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:227
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msgid "Next"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:232
msgid "Select:"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "None"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "Inverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "With Selected Tickets:"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Take (Assign to me)"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Close"
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msgstr ""
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#: templates/helpdesk/ticket_list.html:234
msgid "Close (Don't Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Close (Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Assign To"
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msgstr ""
2012-04-25 10:27:04 +02:00
#: templates/helpdesk/ticket_list.html:234
msgid "Nobody (Unassign)"
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msgstr ""
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2008-10-26 02:46:41 +02:00
#: templates/helpdesk/user_settings.html:3
msgid "Change User Settings"
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msgstr ""
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#: templates/helpdesk/user_settings.html:14
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msgid ""
"\n"
"<h2>User Settings</h2>\n"
"\n"
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"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>\n"
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msgstr ""
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#: templates/helpdesk/user_settings.html:29
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msgid "Save Options"
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msgstr ""
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#: templates/helpdesk/registration/logged_out.html:2
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msgid "Logged Out"
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msgstr ""
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#: templates/helpdesk/registration/logged_out.html:4
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msgid ""
"\n"
"<h2>Logged Out</h2>\n"
"\n"
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"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
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"\n"
msgstr ""
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#: templates/helpdesk/registration/login.html:2
2008-10-26 02:46:41 +02:00
msgid "Helpdesk Login"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:9
#: templates/helpdesk/registration/login.html:21
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msgid "Login"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:11
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msgid ""
"To log in and begin responding to cases, simply enter your username and "
"password below."
msgstr ""
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#: templates/helpdesk/registration/login.html:14
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msgid "Your username and password didn't match. Please try again."
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:16
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msgid "Username"
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msgstr ""
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2012-04-25 10:27:04 +02:00
#: templates/helpdesk/registration/login.html:18
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msgid "Password"
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msgstr ""
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#: views/feeds.py:35
#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
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msgstr "Справочная: открытые талоны в очереди %(queue)s для %(username)s"
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#: views/feeds.py:40
#, python-format
msgid "Helpdesk: Open Tickets for %(username)s"
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msgstr "Справочная: открытые талоны для %(username)s"
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#: views/feeds.py:46
#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
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msgstr "Открыть и переоткрыть талоны в очереди %(queue)s для %(username)s"
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#: views/feeds.py:51
#, python-format
msgid "Open and Reopened Tickets for %(username)s"
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msgstr "Открыть и переоткрыть талоны для %(username)s"
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#: views/feeds.py:98
msgid "Helpdesk: Unassigned Tickets"
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msgstr "Справочная: неназначенные талоны"
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#: views/feeds.py:99
msgid "Unassigned Open and Reopened tickets"
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msgstr "Неназначенные открытые и переоткрытые талоны"
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#: views/feeds.py:124
msgid "Helpdesk: Recent Followups"
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msgstr "Справочная: недавние дополнения"
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#: views/feeds.py:125
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msgid ""
"Recent FollowUps, such as e-mail replies, comments, attachments and "
"resolutions"
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msgstr "Недавние дополнения, такие как ответы на электронную почту, комментарии, прикрепленные файлы и решения"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: views/feeds.py:140
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#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s"
2009-12-16 10:28:19 +01:00
msgstr "Справочная: открытые талоны в очереди %(queue)s"
2008-10-26 02:46:41 +02:00
2012-04-25 10:27:04 +02:00
#: views/feeds.py:145
2008-10-26 02:46:41 +02:00
#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s"
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msgstr "Открыть и переоткрыть талоны в очереди %(queue)s"
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2012-04-25 10:27:04 +02:00
#: views/public.py:91
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msgid "Invalid ticket ID or e-mail address. Please try again."
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msgstr "Неверный ID талона или адрес электронной почты, Пожалуйста попробуйте ещё."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: views/public.py:109
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msgid "Submitter accepted resolution and closed ticket"
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msgstr "Отправитель одобрил решение и закрыл талон"
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#: views/staff.py:215
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msgid "Accepted resolution and closed ticket"
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msgstr "Принято решение и талон закрыт"
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#: views/staff.py:243
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msgid "Sorry, you need to login to do that."
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msgstr "Извините, но вам необходимо войти, чтобы сделать это."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:291
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#, python-format
msgid "Assigned to %(username)s"
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msgstr "Назначен на %(username)s"
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#: views/staff.py:314
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msgid "Updated"
msgstr "Обновлено"
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#: views/staff.py:491
2011-02-12 03:22:55 +01:00
#, python-format
2009-12-16 10:28:19 +01:00
msgid "Assigned to %(username)s in bulk update"
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msgstr "Назначен на %(username)s при массовом обновлении"
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2012-04-25 10:27:04 +02:00
#: views/staff.py:496
2009-12-16 10:28:19 +01:00
msgid "Unassigned in bulk update"
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msgstr "Нераспределен при массовом обновлении"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:501 views/staff.py:506
2009-12-16 10:28:19 +01:00
msgid "Closed in bulk update"
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msgstr "Закрыт при массовом обновлении"
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:727
2011-02-25 23:50:00 +01:00
msgid ""
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
"your database. This means the search will <strong>not</strong> be accurate. "
"By switching to a different database system you will gain better searching! "
2012-08-07 14:40:59 +02:00
"For more information, read the <a "
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
"matching\">Django Documentation on string matching in SQLite</a>."
msgstr "<p><strong>Замечание:</strong> ваш поиск по ключевым словам происходит с учетом регистра из-за вашей базы данных. Это означает, что поиск <strong>не будет</strong> точным. При переключении на другую систему баз данных, вы получите лучший поиск! Для получения дополнительной информации ознакомьтесь с <a href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching\">Django документацией про сравнение строк в SQLite</a>."
2009-12-16 10:28:19 +01:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:840
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msgid "Ticket taken off hold"
msgstr "Удержание талона снято"
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#: views/staff.py:843
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msgid "Ticket placed on hold"
msgstr "Талон удерживается"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:911
2011-05-11 12:09:04 +02:00
msgid "Jan"
2011-11-05 01:47:29 +01:00
msgstr "Янв"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:912
2011-05-11 12:09:04 +02:00
msgid "Feb"
2011-11-05 01:47:29 +01:00
msgstr "Фев"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:913
2011-05-11 12:09:04 +02:00
msgid "Mar"
2011-11-05 01:47:29 +01:00
msgstr "М а р "
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:914
2011-05-11 12:09:04 +02:00
msgid "Apr"
2011-11-05 01:47:29 +01:00
msgstr "Апр"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:915
2011-05-11 12:09:04 +02:00
msgid "May"
2011-11-05 01:47:29 +01:00
msgstr "Май"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:916
2011-05-11 12:09:04 +02:00
msgid "Jun"
2011-11-05 01:47:29 +01:00
msgstr "Июн"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:917
2011-05-11 12:09:04 +02:00
msgid "Jul"
2011-11-05 01:47:29 +01:00
msgstr "Июл"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:918
2011-05-11 12:09:04 +02:00
msgid "Aug"
2011-11-05 01:47:29 +01:00
msgstr "Авг"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:919
2011-05-11 12:09:04 +02:00
msgid "Sep"
2011-11-05 01:47:29 +01:00
msgstr "Сен"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:920
2011-05-11 12:09:04 +02:00
msgid "Oct"
2011-11-05 01:47:29 +01:00
msgstr "Окт"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:921
2011-05-11 12:09:04 +02:00
msgid "Nov"
2011-11-05 01:47:29 +01:00
msgstr "Ноя"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:922
2011-05-11 12:09:04 +02:00
msgid "Dec"
2011-11-05 01:47:29 +01:00
msgstr "Дек"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:948
2011-05-11 12:09:04 +02:00
msgid "User by Priority"
2011-11-05 01:47:29 +01:00
msgstr "Пользователи по Приоритетам"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:954
2011-05-11 12:09:04 +02:00
msgid "User by Queue"
2011-11-05 01:47:29 +01:00
msgstr "Пользователи по Очередям"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:960
2011-05-11 12:09:04 +02:00
msgid "User by Status"
2011-11-05 01:47:29 +01:00
msgstr "Пользователи по Статусам"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:966
2011-05-11 12:09:04 +02:00
msgid "User by Month"
2011-11-05 01:47:29 +01:00
msgstr "Пользователи по Месяцам"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:972
2011-05-11 12:09:04 +02:00
msgid "Queue by Priority"
2011-11-05 01:47:29 +01:00
msgstr "Очереди по Приоритетам"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:978
2011-05-11 12:09:04 +02:00
msgid "Queue by Status"
2011-11-05 01:47:29 +01:00
msgstr "Очереди по Статусам"
2011-05-11 12:09:04 +02:00
2012-04-25 10:27:04 +02:00
#: views/staff.py:984
2011-05-11 12:09:04 +02:00
msgid "Queue by Month"
2011-11-05 01:47:29 +01:00
msgstr "Очереди по Месяцам"