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Added ability to turn of KB (my business doesn't need it)

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Joshua Jonah
2011-06-09 11:24:33 -04:00
parent 9cad876f71
commit e73f45e4f6
4 changed files with 55 additions and 46 deletions
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7
helpdesk/views/public.py
View File

@ -15,6 +15,7 @@ from django.shortcuts import render_to_response, get_object_or_404
from django.template import loader, Context, RequestContext
from django.utils.translation import ugettext as _
from helpdesk import settings as helpdesk_settings
from helpdesk.forms import PublicTicketForm
from helpdesk.lib import send_templated_mail, text_is_spam
from helpdesk.models import Ticket, Queue, UserSettings
@ -62,6 +63,7 @@ def homepage(request):
return render_to_response('helpdesk/public_homepage.html',
RequestContext(request, {
'form': form,
'helpdesk_settings': helpdesk_settings,
}))
@ -89,7 +91,7 @@ def view_ticket(request):
if request.GET.has_key('close'):
redirect_url += '?close'
return HttpResponseRedirect(redirect_url)
if request.GET.has_key('close') and ticket.status == Ticket.RESOLVED_STATUS:
from helpdesk.views.staff import update_ticket
# Trick the update_ticket() view into thinking it's being called with
@ -105,7 +107,7 @@ def view_ticket(request):
request.GET = {}
return update_ticket(request, ticket_id, public=True)
return render_to_response('helpdesk/public_view_ticket.html',
RequestContext(request, {
'ticket': ticket,
@ -116,5 +118,6 @@ def view_ticket(request):
'ticket': ticket,
'email': email,
'error_message': error_message,
'helpdesk_settings': helpdesk_settings,
}))