Ross Poulton
592ec09916
If a ticket hasn't been resolved, ensure that public users can still resolve it. Fixes GH-51, thanks to kotowicz.
2011-04-28 20:23:16 +10:00
Ross Poulton
b4ffb91b9c
Ensure queue locale is included in safe_template_context as reported by vvarp. This should close GH-56 without further issues - please reopen if required..
2011-04-28 20:19:42 +10:00
Ross Poulton
f8684e7b3f
Merged pull request #53 from issackelly/master.
...
Django 1.3 staticfiles
2011-04-28 03:10:23 -07:00
Ross Poulton
ebc4b7d24c
Add proper database migrations support using South. Updated documentation to match. Closes GH-50.
2011-04-27 19:57:03 +10:00
Ross Poulton
090685b6d9
Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
2011-04-19 23:02:33 +00:00
Ross Poulton
b108e5147c
Merge branch 'bclermont-master'
2011-04-19 22:59:49 +00:00
Ross Poulton
5278634a76
Fixes GH-54: Stats crash without open tickets. This should have already been caught, so this patch fixes it and adds another sanity check at report runtime.
2011-04-19 21:36:20 +00:00
Ross Poulton
701d742840
Update Spanish & Polish translations, thanks to Transifex users erik_river (es) and mpasternak (pl)
2011-04-18 08:39:16 +00:00
Bruno Clermont
590b5a20d9
add command to create UserSettings for user who do not have one yet
2011-04-15 17:38:12 -04:00
Issac Kelly
021a48c843
Fix the fixture, and update for django 1.3, add dist and egg-info to gitignore
2011-03-25 18:03:18 -04:00
Ross Poulton
eca88be838
Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE.
2011-03-11 22:30:59 +00:00
Ross Poulton
b5da29dcfe
Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49.
2011-03-05 03:29:01 +00:00
Ross Poulton
7666ad668d
Merge branch 'bclermont-master'
2011-02-27 23:45:49 +00:00
Ross Poulton
b61a1b1af7
Updated translations from Transifex. Big thanks to mpasternak for some great work on the Polish translation which is now at 61%.
2011-02-25 22:50:00 +00:00
Bruno Clermont
0431865824
Do not close <select> at the begining.
...
<select/>...</select> is invalid
2011-02-19 14:17:14 -05:00
Ross Poulton
b801b184e4
Move from 'flot' to jqPlot for the upcoming reporting changes. Not able to do multi-series bar charts with flot easily enough so switched to jqPlot. Actual reporting changes still a work in progress.
2011-02-14 22:07:24 +00:00
Ross Poulton
a0af56d27e
Updated Spanish translation (via Transifex)
2011-02-14 22:06:20 +00:00
Ross Poulton
3f418a5303
Remove invalid .gitignore
2011-02-14 22:05:45 +00:00
Ross Poulton
f165587112
Update translations from Transifex (incl add transifex config to project) and add Polish translation (currently approx 26% translated)
2011-02-12 02:22:55 +00:00
Ross Poulton
856b6a46aa
Make sure 'Close' link on public ticket view always works (Issue #41 )
2011-02-12 01:56:56 +00:00
Ross Poulton
8920824a7b
Fix link to jQuery in public templates
2011-02-12 01:13:30 +00:00
Andreas Kotowicz
e691708e73
temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22
2011-02-08 22:19:17 +01:00
Andreas Kotowicz
c69efa1587
fix for bug https://github.com/rossp/django-helpdesk/issues#issue/37
2011-02-08 12:17:05 +01:00
Ross Poulton
18e3d11006
Update locale files to pick up new / updated strings for translation.
2011-02-07 10:34:23 +00:00
Ross Poulton
ad58b4dcbb
fixed missing bracket in string. thanks to jezdez for catching this during translation.
2011-02-07 10:23:06 +00:00
Ross Poulton
6527ad0d55
Add author info to English language file
2011-02-07 07:42:37 +00:00
Ross Poulton
6262bec02f
Remove un-minimised flot JavaScript
2011-02-07 07:40:18 +00:00
Ross Poulton
f8c175204d
Add 'flot' charting library, ready to migrate charts from Google to a locally-hosted javascript implementation
2011-02-07 07:37:25 +00:00
Bruno Clermont
37de73b2a2
Rename categories to kb_categories
2011-02-06 17:51:25 -05:00
Bruno Clermont
000f53ad4c
Merge remote branch 'upstream/master'
2011-02-06 17:49:36 -05:00
Andreas Kotowicz
594be07b26
check if queue id is given for new ticket. this is useful if
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you want to provide a link for the appropriate queue.
2011-02-06 19:17:55 +01:00
Andreas Kotowicz
2d302ceba6
sort list of users by username in helpdesk/tickets/X/cc/add/
2011-02-06 18:49:07 +01:00
Andreas Kotowicz
8ed7debbdf
quickfix for bug https://github.com/rossp/django-helpdesk/issues#issue/33
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we need to figure out why in this particular case, 'request' is a string.
2011-02-06 13:30:04 +01:00
Andreas Kotowicz
b40d4511a3
dropdown menu for saved queries - removes previously used div.
2011-02-05 22:31:12 +01:00
Bruno Clermont
7e84935853
Fix issue when user does not have yet settings
2011-02-03 19:40:15 -05:00
Bruno Clermont
5b47370ec6
Add default value for KBItem vote and positive vote
2011-02-03 17:15:03 -05:00
Andreas Kotowicz
d6602e96d7
keep new lines in html emails
2011-02-03 14:02:14 +01:00
Andreas Kotowicz
2577d3704a
introduce status DUPLICATE. This is somethimes useful.
...
The number of the original bug can written inside the
'comment / resolution' field.
2011-02-03 12:42:51 +01:00
Andreas Kotowicz
a780f51466
sort list of users by username - makes it easier to find the person you
...
are looking for.
2011-02-03 12:21:01 +01:00
Ross Poulton
99183ce6a5
Merge branch 'kotowicz-master'
2011-02-03 10:19:33 +00:00
Andreas Kotowicz
af3b1f1c75
templatetag for saved queries:
...
I'm using user_saved_queries_ in base.html so that we can distinguish it
from 'user_saved_queries' in 'views.staff.ticket_list'
2011-02-03 11:19:46 +01:00
Ross Poulton
f5fc4f2139
Upgraded to jQuery 1.5 and jQuery UI 1.8.9.
2011-02-03 10:10:00 +00:00
Ross Poulton
2b1be97197
Merge branch 'master' of https://github.com/kotowicz/django-helpdesk into kotowicz-master
2011-02-03 09:28:40 +00:00
Ross Poulton
e9667109ab
Fix issue with public ticket form when using custom textarea fields.
2011-02-02 20:40:46 +00:00
Andreas Kotowicz
0694fe1e2c
first take on bug https://github.com/rossp/django-helpdesk/issues#issue/19 :
...
add div to hold list of queries
show 'load saved query' in header if 'user_saved_queries' is present
modified 'dashboard' and 'view_ticket' so that they return 'user_saved_queries'
2011-02-02 13:50:03 +01:00
Ross Poulton
af3bf1889a
Ticket display fixes: fix cycling of odd/even rows; float edit/delete to right to allow the ticket name to span across two columns.
2011-02-02 11:54:30 +00:00
Ross Poulton
9f68c8ef99
Custom fields: help_text doesn't need to be mandatory.
2011-02-02 11:37:38 +00:00
Ross Poulton
ebe0382725
Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
2011-02-02 11:22:46 +00:00
Ross Poulton
723b4f1881
Remove further references to Jutda Helpdesk, changing them to django-helpdesk.
2011-02-02 10:25:32 +00:00
Ross Poulton
e322f0644d
Continue previous fix and apply carriage returns to end of all text templates
2011-02-02 09:43:42 +00:00
