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Author	SHA1	Message	Date
Ross Poulton	98340b524d	Fixes #181. Thanks @AntonOfTheWoods	2013-09-16 11:54:46 +10:00
Ross Poulton	0473ff089a	Bump version number	2013-09-16 11:48:20 +10:00
Ross Poulton	a086b5592c	Bump verison number for PyPi	2013-07-01 07:51:42 +10:00
Ross Poulton	f63b670893	Merge pull request #170 from mpietsch/status_dependencies ... Ticket status now shows that there are open dependencies.	2013-05-28 17:03:35 -07:00
Ross Poulton	3e80ded22f	Merge pull request #174 from mpietsch/cctemplate2 ... Now using mail template ..._cc for informing cc addresses.	2013-04-22 17:33:48 -07:00
root	d177291409	Now using mail template ..._cc for informing cc addresses.	2013-04-19 08:54:24 +02:00
Ross Poulton	c352de810b	Merge pull request #173 from xmacaba/patch-1 ... Update public_view_ticket.html	2013-04-01 17:52:36 -07:00
xmacaba	78cc734a12	Update public_view_ticket.html ... It returns the id of the post, but this value is not eligible for ticket viewing. Instead, you must provide the [queue]-[ticket_id].	2013-04-01 20:06:37 -03:00
Ross Poulton	85c419af30	Merge pull request #172 from dack/master ... django 1.5 compatibility fixes thanks to @dack	2013-03-21 00:31:55 -07:00
Darrell Enns	a4b3185525	fix urls.py for django 1.3 compatibility	2013-03-18 11:58:07 -07:00
Darrell Enns	8f0a80d322	added url tag compatibility fix for django <1.5 ... added django 1.5 to travis	2013-03-18 11:41:43 -07:00
Darrell Enns	ca1c6a270c	compatibility fixes for django 1.5	2013-03-18 10:57:39 -07:00
root	9b593472f7	Ticket status now shows that there are open dependencies.	2013-03-06 11:19:13 +01:00
root	20d5a24eab	Caption and sorting of tickets in dropdown menus should use ID, e. g. when adding a dependency.	2013-03-06 10:58:25 +01:00
Ross Poulton	d7a769fa1d	Merge pull request #166 from mpietsch/master ... Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.	2013-02-27 14:36:12 -08:00
root	306d8bf4d3	Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.	2013-02-27 16:14:16 +01:00
Ross Poulton	127d57e386	Fix timezone import for Django < 1.4	2013-01-23 12:21:54 +11:00
Ross Poulton	556cf5d302	fix tpyo - importError vs ImportError	2013-01-23 11:55:36 +11:00
Ross Poulton	90b42d37ec	Bump Python/Django version numbers	2013-01-23 11:43:54 +11:00
Ross Poulton	53273e3794	Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware	2013-01-23 11:35:18 +11:00
Ross Poulton	30bce8c27e	Use bash for build script	2013-01-23 11:01:40 +11:00
Ross Poulton	b56c5eb85f	Increment build number	2013-01-23 11:00:22 +11:00
Ross Poulton	341a40b9ae	Make datetime handline offset-aware. Now requires pytz. Fixes #142.	2013-01-23 10:59:12 +11:00
Ross Poulton	13702852e1	Merge branch 'master' of github.com:rossp/django-helpdesk	2013-01-21 17:25:39 +11:00
Ross Poulton	6c440f3ed0	Fix #160 - send e-mails to ticket CC list even if there is no ticket submitter	2013-01-21 17:25:14 +11:00
Ross Poulton	4736ef3c98	Merge pull request #156 from URpages/master ... Make sure that blank strings do not kill in_list. Also fixes #107.	2013-01-19 19:54:27 -08:00
Ross Poulton	22b68430df	Fix from @kotowicz to fix filename encoding. Closes #162 and #149	2013-01-20 14:45:33 +11:00
Ross Poulton	6b0c9c48e8	Closes #161 - provide script to simplify automation of email polling	2013-01-20 14:40:57 +11:00
Ross Poulton	e3ef1e4f20	Closes #163 - ignore automatic email replies	2013-01-20 14:39:07 +11:00
Ross Poulton	6f38470146	Merge pull request #159 from satyans24/master ... fix unicode decode error	2012-10-10 02:29:58 -07:00
satyans24	43658abad9	Update helpdesk/management/commands/get_email.py ... ignore when some characters can't be decoded to avoid unicode decode error.	2012-10-09 21:04:20 +05:30
Ross Poulton	b6656b30d8	Merge pull request #158 from digitalpbk/master ... Fixing couple of bugs I encountered	2012-10-07 15:17:50 -07:00
digitalpbk	88fa35cf29	import settings from helpdesk instead of django	2012-10-07 14:20:26 +05:30
digitalpbk	7716eb69a9	assigned_to.usersettings.settings is a dictionary ... t.assigned_to.usersettings.settings is a dictionary, so getattr does not work	2012-10-07 14:16:57 +05:30
digitalpbk	6405da36e4	create_ticket POST should accept all users ... based on HELPDESK_STAFF_ONLY_TICKET_OWNERS setting, the POST part should accept all users or staff users	2012-10-07 14:14:32 +05:30
Thomas Woolford	637130b2da	make sure that blank strings do not kill in_list	2012-09-12 14:15:15 +09:30
Ross Poulton	3785ca4477	Increase size of attachment mime type field. Fixes #155, thanks ... @lacrymology.	2012-08-28 18:56:30 +10:00
Ross Poulton	f2709f5166	Documentation cleanup - settings page	2012-08-08 17:36:34 +10:00
Ross Poulton	951b105f6e	Fix heading indentation	2012-08-08 15:24:06 +10:00
Ross Poulton	65f9249082	Tidy up docs & add documentation about settings	2012-08-08 15:21:29 +10:00
Ross Poulton	1e7f2dc6c8	Refresh README a little	2012-08-08 14:49:53 +10:00
Ross Poulton	ab78a25864	Remove testing in Django 1.2.	2012-08-08 14:40:18 +10:00
Ross Poulton	648ff01a2d	Fix travis configuration	2012-08-08 14:35:05 +10:00
Ross Poulton	f801d6d00b	Add travis-ci.org configuration including quicktest runner.	2012-08-08 14:32:28 +10:00
Ross Poulton	11aeee8ad5	Improve public action tests	2012-08-08 14:32:17 +10:00
Ross Poulton	9ae358e6f8	Allow tests to run if Sites module isn't properly configured.	2012-08-08 14:31:51 +10:00
Ross Poulton	0bd559003b	E-mails ignore newlines in ticket description. Closes #40, thanks @fatbox	2012-08-08 00:09:05 +10:00
Ross Poulton	26e0809e5e	Add some tests. Finally. First draft: just includes submission & public ... action testing - needs plenty more tests added.	2012-08-08 00:04:34 +10:00
Ross Poulton	f45400e26a	show time until closed for all tickets and those that were opened in the last 60 days. By @kotowicz in 5252ad9d07	2012-08-07 23:57:34 +10:00
Ross Poulton	80a0198785	fix potential divide by zero error, by @kotowicz in 9f205552e7	2012-08-07 23:54:46 +10:00