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1098 Commits

Author SHA1 Message Date
Mike Hoolehan
266775dbf6
Update get_email.py 2020-03-18 09:11:48 +02:00
Garret Wassermann
0e9358e61b
Merge pull request #803 from auto-mat/teams 
Add Teams functionality, using pinax-teams
 2020-03-04 01:02:40 -05:00
Andrew Denisenko
2f4d91c22d Fill followup user field if authenticated user submits ticket 2020-03-03 23:39:02 +02:00
Petr Dlouhý
81f835b77b fix KBItem choose form 2020-02-27 11:54:04 +01:00
Petr Dlouhý
29e73158b4 make question stronger 2020-02-26 10:49:28 +01:00
Petr Dlouhý
782dd86680 add doctype to iframes 2020-02-26 10:49:28 +01:00
Petr Dlouhý
64db14148f add KBCategory.public in admin list_display 2020-02-26 10:49:28 +01:00
Petr Dlouhý
e448491bf1 more blocks to the KB_category_base template, HTML validity fixes 2020-02-26 10:23:11 +01:00
Petr Dlouhý
93e82f5469 allow KBItems to be disabled for users 2020-02-25 14:46:21 +01:00
Petr Dlouhý
d0aafd6135 add KBitem.order to allow ordering items 2020-02-25 14:43:10 +01:00
Petr Dlouhý
5a594b7436 add KBCategory.name, improve KBCategory admin 2020-02-25 14:36:18 +01:00
Petr Dlouhý
07d6ee7f87 fix typo 2020-02-25 14:36:18 +01:00
Petr Dlouhý
cdddc79998 make Knowledge Base templates more flexibly overidable 2020-02-25 14:36:11 +01:00
Arkadiy Korotaev
1643a45457
fix<process_email>: free the log file handler after it's not used anymore 2020-02-12 20:53:00 +01:00
Timothy Hobbs
28531144db Use default str for displaying kbitems in filter view 2020-02-11 17:11:41 +01:00
Timothy Hobbs
3d7860b5a3 pycodestyle fixes 2020-02-11 16:47:33 +01:00
Timothy Hobbs
bb9d886eea Fix query by uncatigorized 2020-02-11 16:44:18 +01:00
Timothy Hobbs
74450e900a Add team to kbitem admin table 2020-02-11 15:35:40 +01:00
Timothy Hobbs
2a3272914c Show kbitem categories in kbitem string representation 2020-02-11 15:20:16 +01:00
Arkadiy Korotaev
354debb618
fix<public>: Public ticket creation form improvements 
Update forms.py and views/public.py to physically delete form fields
instead of just hiding them if default values for queue, date and priority are provided.

+ some bugfixes
+ code and stale imports removal
+ fix pep8 errors
 2020-02-06 10:10:07 +01:00
Timothy Hobbs
f8c652d506 Better filtering + optional columns in ticket list view 2020-02-03 14:17:19 +01:00
Timothy Hobbs
5b0d44ec3a Assign KBItems to teams 
This allows you to only show on the dashboard those tickets which belong to a
given user's team.
 2020-01-27 19:45:15 +01:00
Timothy Hobbs
eea76a5eb7 Do not include resolved tickets in default ticket query 2020-01-27 17:56:49 +01:00
Timothy Hobbs
ecbb91b861 Private kb categories 2020-01-27 17:37:59 +01:00
Timothy Hobbs
0395f26d6c Don't show vote counts if there are no votes 2020-01-27 17:02:20 +01:00
Timothy Hobbs
9963a3fe5d Fix utf decoding bug in email parsing code 
For some reason mozilla thunderbird sometimes marks email parts as 8bit
even though they are utf-8. I guess the best way to work around this is
to add a try-catch block because this really cannot be predicted.
 2020-01-23 16:00:01 +01:00
Timothy Hobbs
2f8b4acf64 Fix pycodestyle errors 2020-01-20 14:17:23 +01:00
Timothy Hobbs
90621f575d Fix ironic ticket creation loop when submitter email == queue email 2020-01-20 13:23:32 +01:00
Timothy Hobbs
df94b56b07 Fix success view 2020-01-20 13:23:32 +01:00
Timothy Hobbs
cd019d1128 Improvements to iframe workflow 2020-01-20 13:23:32 +01:00
Timothy Hobbs
07a42e07f8 Made iframe ticket submit view CSRF exempt. Hopefully this is secure! 2020-01-20 13:23:31 +01:00
Timothy Hobbs
4c1fda5991 Fix iframe views so they actually can be displayed 2020-01-20 13:23:31 +01:00
Timothy Hobbs
5da7069dbd Add submitter email to ticket list 2020-01-20 13:23:31 +01:00
Timothy Hobbs
ebd876d0e2 Remove deprecated ticket_list_table.html file 2020-01-20 13:23:31 +01:00
Timothy Hobbs
aea091b30c Remove duplicate entries from django ticket query 2020-01-20 13:23:31 +01:00
Timothy Hobbs
a1b9d18557 Update Czech translation 2020-01-20 13:23:31 +01:00
Timothy Hobbs
0b50b14449 Add kb tests 2020-01-20 13:23:31 +01:00
Timothy Hobbs
b20f600db2 KB UX improvements 2020-01-20 13:23:31 +01:00
Timothy Hobbs
c254336c57 Fix to voting code, downvoted_by field should be readonly 2020-01-20 13:23:31 +01:00
Timothy Hobbs
05bd852799 Fix pycodestyle errors 2020-01-20 13:23:31 +01:00
Timothy Hobbs
6a8ebd56a0 Add iframe view of KB categories 2020-01-20 13:23:31 +01:00
Timothy Hobbs
6579ac0e6f Associate tickets with KB items 2020-01-20 13:23:31 +01:00
Timothy Hobbs
7fe6444f8f Redo KB categories as accordion view 2020-01-20 13:23:17 +01:00
Timothy Hobbs
c95b24780e Fix voting for logged in users. Voting still broken for anon users 2020-01-20 13:22:45 +01:00
Timothy Hobbs
5f29bb632e Associate queues with KB categories 2020-01-20 13:22:45 +01:00
Timothy Hobbs
606098d947 Fix field hiding and setting code for ticket submition qargs 2020-01-20 13:22:45 +01:00
Timothy Hobbs
133075f045 Fix #698 2020-01-20 13:22:45 +01:00
Timothy Hobbs
38cedca541 Can now hide custom fields using query param in public ticket form 2020-01-20 13:22:45 +01:00
Timothy Hobbs
fbae218281 Add ability to autoset custom fields in public ticket form 2020-01-20 13:22:45 +01:00
Timothy Hobbs
810184298f Include custom fields in public ticket form 2020-01-20 13:22:44 +01:00
Timothy Hobbs
aadfe08504 Add iframe supporting view for submitting tickets 2020-01-20 13:07:46 +01:00
Timothy Hobbs
24b8e45f66 Add ability to hide fields in public ticket submission form using kwargs 2020-01-20 13:07:45 +01:00
Timothy Hobbs
3b5a7fe49a Django <2 is no longer supported 2020-01-20 13:03:44 +01:00
Timothy Hobbs
d32d23e4e2 Add OR syntax to search 2020-01-20 13:03:44 +01:00
Timothy Hobbs
2fbd4818c1 filtering should not be mandatory 2020-01-20 13:03:44 +01:00
Timothy Hobbs
ef9c4c589a Fix linting errors 2020-01-20 13:03:44 +01:00
Timothy Hobbs
b96d725239 Refactor query code into customizable class 2020-01-20 13:03:44 +01:00
Timothy Hobbs
6eee6d196c Add timeline view for ticket queries 2020-01-20 13:03:44 +01:00
Timothy Hobbs
c4a1b9ed66 Move Query Results above Query Selection 2020-01-20 13:03:44 +01:00
Timothy Hobbs
627f2ba21b Add search button next to user emails 2020-01-20 13:03:44 +01:00
Timothy Hobbs
8985fc759d Remove hardcoded pk from test suit 2020-01-20 13:03:42 +01:00
Garret Wassermann
ebf765e10e
Merge pull request #794 from koriaf/master 
fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets
 2020-01-11 16:47:16 -05:00
Arkadiy Korotaev
896307582a
fix<tickets>: Force HELPDESK_PUBLIC_TICKET_QUEUE for anon tickets 
Before: we set initial value for the widget and had it hidden. So user could still change the queue with some HTML knowledge.

Now: we drop the field at all and assign queue directly, utterly ignoring the POST request content for "queue" field.
 2020-01-07 13:47:36 +01:00
Alexander Skvortsov
377e1c3250 Added better support for custom user models by not requiring a first_name attribute 2020-01-06 22:18:48 -05:00
Alexander Skvortsov
84456aca23 Fixed syntax error 2020-01-06 20:23:35 -05:00
Arkadiy Korotaev
f72fbfa024
fix<ticket-search>: avoid exception of using function get_tickets_in_queues as property 2020-01-04 08:50:09 +01:00
Leonid
6ae7b60ef4 fix error format time_spent 2019-12-25 11:21:47 +03:00
Garret Wassermann
2d129d0e31 Backport patch that will hopefully address #781 2019-12-24 04:02:02 -05:00
Garret Wassermann
860a30486c Comments pass PEP-8 2019-12-17 22:38:03 -05:00
Garret Wassermann
103b762779 Disable broken test_autofill, unclear why it is giving integrity errors when it was working just fine not long ago, is this from a django change? 2019-12-17 22:35:32 -05:00
Arkadiy Korotaev
015b226766
fix<migrations>: correct import of b64decode in migration 0020 2019-12-17 19:25:45 +01:00
Garret Wassermann
b6e9a2cb80 Update to jQuery 3.4.1 2019-12-17 09:28:38 -05:00
Garret Wassermann
b356b867bf Update to DataTables 1.10.20 2019-12-17 09:24:52 -05:00
Garret Wassermann
3719cde63b Update to Font Awesome 5.12.0 2019-12-17 09:22:04 -05:00
Garret Wassermann
cec4536e61 Update to Bootstrap CSS 4.4.1 2019-12-17 09:19:05 -05:00
Garret Wassermann
7dbf1c3b68 Possibly fix test_autofill test case integrity fail 2019-12-17 09:11:37 -05:00
Garret Wassermann
1784d5cf60 Follow recommendation to use == instead of keyword is 2019-12-17 08:41:30 -05:00
Igor Mikeshin
407c00addd Fix ticket search, when there are multiple custom fields 2019-11-22 15:14:56 +08:00
Timothy Hobbs
61dd12abd9 Fix tests 2019-10-16 17:36:55 +02:00
Garret Wassermann
0573bc37f8 PEP-8 codestyle improvements to pass tests 2019-10-12 19:05:00 -04:00
Garret Wassermann
182d553356 Fix some renaming issues from most recent merge 2019-10-12 18:58:50 -04:00
Timothy Hobbs
8a57f72349 Further refactor datatables code 2019-10-11 17:12:39 +02:00
Timothy Hobbs
4ca6adbe39 Move query helper functions out of lib to special query file 2019-10-11 16:31:52 +02:00
Timothy Hobbs
0691bbabcd Refactor and fix datatables code to use cache safely 2019-10-11 15:50:35 +02:00
Timothy Hobbs
92ea5bc984 Fix: use helpdesk settings to for https config 2019-10-11 13:23:01 +02:00
Timothy Hobbs
03d1c66dd6 Refactor ticket list code 2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224 Refactor ticket list 2019-10-08 17:54:58 +02:00
Timothy Hobbs
b43e60875a Don't use file paths because they don't work on S3 
Fixes #721 on develop but not on master
 2019-09-23 16:52:17 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Garret Wassermann
4adec7c5b0
Merge pull request #769 from willstott101/patch-2 
Search custom field values.
 2019-08-27 21:14:07 -04:00
Janne Alatalo
e9fc53d461 Fix linter error 2019-08-27 14:36:58 +03:00
Janne Alatalo
042e766be1 Add a test that checks that LOGIN_URL can be a view name 
This test requires that the admin urls are added to the test
configuration.
 2019-08-27 13:04:00 +03:00
Janne Alatalo
0a43b9a160 Add support for custom login handler 
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
 2019-08-27 13:02:07 +03:00
Garret Wassermann
66ab507c15 Snyc with master to get patches for ru templates and custom User models 2019-08-05 19:40:38 -04:00
Alexander Skvortsov
62fbee205c Adjusted get_email management command to support custom User model 2019-08-05 18:41:31 -04:00
Will Stott
45854e44a7
Search custom field values. 2019-07-31 14:04:31 +01:00
Garret Wassermann
e1e05999eb #767, fix a misspelled urL in emailtemplate.json 2019-07-25 12:43:29 -04:00
Garret Wassermann
cd948a6701
Merge pull request #765 from OpenGeoLabs/gui_updates 
More gui updates
 2019-07-07 02:33:11 -04:00
Jachym Cepicky
e7465ab2fd more redminenish ticket filters 2019-07-06 22:36:59 +02:00