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Commit Graph

159 Commits

Author SHA1 Message Date
Timothy Hobbs
9526ca9820 Do the full update ticket flow when followups are posted from the API 2023-11-30 11:40:11 +01:00
Timothy Hobbs
162a368b9d Remove all mention of obsolute API deactivation switch. The helpdesk frontend 
now requires the API
 2023-11-23 22:23:13 +01:00
Christopher Broderick
2880f4d5db
Update docs/teams.rst 
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
 2023-11-16 09:02:55 +00:00
Christopher Broderick
94250cab15
Update docs/teams.rst 
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
 2023-11-16 09:02:44 +00:00
Christopher Broderick
03d6220d3d
Update docs/teams.rst 
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
 2023-11-16 09:00:49 +00:00
Christopher Broderick
245f4285a4
Update docs/install.rst 
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
 2023-11-16 09:00:38 +00:00
Christopher Broderick
af10f472a7
Update docs/teams.rst 
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
 2023-11-15 11:32:37 +00:00
Christopher Broderick
4c0c6b7fca Documentation for chnges teams enable/disable. 2023-11-15 00:41:15 +00:00
Christopher Broderick
db3a176611
Merge branch 'main' into catch_exceptions_on_precess_email_loop 2023-10-24 14:10:37 +01:00
Christopher Broderick
79150c74d2 Enhance documentation for get_email command 2023-10-24 13:48:38 +01:00
Timothy Hobbs
327782b845 Add docs for using s3 for attachments 2023-10-23 12:52:18 +02:00
Timothy Hobbs
90c9b3311e Reverse order of local_settings loading in order to allow adding new installed apps 2023-10-23 12:52:18 +02:00
Christopher Broderick
1c419b87b1 Minor updates that have no real influence on the documentation 2023-10-17 15:12:14 +01:00
Christopher Broderick
9eb71f58e6 Space above indented text block 2023-10-16 08:24:46 +01:00
Christopher Broderick
6b16ce3e90 Spacing and grammar correction 2023-10-16 08:14:26 +01:00
Christopher Broderick
a2e39d1cb4 Fix grammar 2023-10-15 15:12:54 +01:00
Christopher Broderick
bcccb39a87 Enhance documentation around teams. 
Provide a simple directive to disable teams.
 2023-10-15 15:10:12 +01:00
Timothy Hobbs
cbb5dcdef9 Document standalone install 2023-10-14 18:48:53 +02:00
Christopher Broderick
3f8c718d71 Document the default attachment extensions supported 2023-07-23 07:28:42 +01:00
Pouria Mousavizadeh Tehrani
318417f097
Merge branch 'unstable' into patch-1 2022-08-03 18:05:13 +04:30
Pouria Mousavizadeh Tehrani
47f0bf8df6
Dissable to disable 2022-08-01 16:13:59 +04:30
Garret Wassermann
bdd8e39421
Update install.rst 
Fix a docs misspelling
 2022-07-23 17:18:01 -04:00
chrisbroderick
58ed521a2c Add the file system deletion app for attachments into INSTALLED_APPS 2022-07-23 11:58:28 +01:00
Martin Whitehouse
25542f929e
Initial isort configuration 
Will fail build if imports are not sorted correctly
 2022-07-22 03:26:41 +02:00
Martin Whitehouse
b586442508
Merge branch 'stable' of 
git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
 2022-07-13 10:22:11 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting 2022-07-12 12:34:19 +02:00
Garret Wassermann
c996537cd5
Merge pull request #1024 from Benbb96/followup-api 
API for FollowUp and FollowUpAttachment
 2022-07-02 06:17:02 -04:00
Benbb96
a0be579091 Add more information + Reformat documentation 2022-07-01 00:05:01 +02:00
Benbb96
2e3f544cd8 Update API documentation 2022-07-01 00:00:34 +02:00
bbrendon
c15c623205
update install for noobs like me 2022-06-25 15:09:14 -07:00
Garret Wassermann
ee42ba48a3 Merge in bugfixes from 0.3.5 2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
a50ef874cd feat(rest): added documentation 2022-05-02 17:29:44 +02:00
Garret Wassermann
d1187b02fa Merge in bugfixes and features from 0.3.4 release including new api 2022-04-23 02:10:58 -04:00
Garret Wassermann
fcab3506b0
Merge branch 'stable' into new-option-fields 2022-04-22 06:32:32 -04:00
Daniele Scasciafratte
de9c5a709e feat(fields): no time spent 2022-04-20 16:36:37 +02:00
Daniele Scasciafratte
041308d074 feat(docs): updated 2022-04-20 15:47:36 +02:00
Daniele Scasciafratte
479451ccac feat(docs): updated 2022-04-20 15:39:27 +02:00
Benbb96
dc60d8a7f9 Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it 2022-04-15 00:05:51 +02:00
Benbb96
7e5ff05b02 Update documentation 2022-04-11 00:23:22 +02:00
Benbb96
25b1e1e5bd Add a sentence about custom fields 2022-04-07 00:48:50 +02:00
Benbb96
b8451eef16 Add an API section in documentation + fix small things 2022-04-07 00:43:00 +02:00
Garret Wassermann
5ca1f39c23 Update versions and copyrights to begin the 0.4 release dev cycle 2021-10-18 01:16:39 -04:00
Garret Wassermann
122d8f7b6a Update documentation for 0.3.0 release, restrict support to python 3.8+ because earlier pythons are no longer supported upstream anyway 2021-10-17 23:49:16 -04:00
Garret Wassermann
00edddbaad Update docs to recommend using django 3.2 LTS 2021-08-20 02:12:55 -04:00
Garret Wassermann
1559333993 Fix some docs and migrations in prep for 0.3 release, see #878 2021-08-20 02:05:21 -04:00
Timothy Hobbs
f4b7e899fa Change query arg delimiter from ; to & 2021-08-19 22:00:01 +02:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs 2021-04-19 21:15:24 +02:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00