Timothy Hobbs
83994d07d7
Fix updating tickets when opened from my-tickets view
2023-12-04 23:38:28 +00:00
Timothy Hobbs
9526ca9820
Do the full update ticket flow when followups are posted from the API
2023-11-30 11:40:11 +01:00
Timothy Hobbs
b92c83de39
Implement My Tickets view in public helpdesk
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Note: This is a breaking change as it forces pagination on the API endoints.
This should have been done from the start as the API without pagination is
useless when there are large numbers of tickets.
2023-11-23 21:50:44 +01:00
Naggafin
60aae680dd
changed UserSerializer to utilize custom user classes (didn't work with them before)
2023-11-09 13:07:26 -05:00
Martin Whitehouse
25542f929e
Initial isort configuration
...
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
b586442508
Merge branch 'stable' of
...
git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
2022-07-13 10:22:11 +02:00
Benbb96
9dbe283dd4
Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup.
2022-06-24 23:45:26 +02:00
Benbb96
bd413837c2
Create FollowUp serializer with its Viewset and add it in urls
2022-06-24 22:22:08 +02:00
Daniele Scasciafratte
25db44ba5e
feat(rest): create user
2022-05-02 17:27:25 +02:00
Benbb96
dbcd0fe6b4
Remove last_escalation field from serializer since it is a non-editable field
2022-04-11 00:15:11 +02:00
Benbb96
88b234958a
Fix a bug when assigned_to or merged_to were not passed in body
2022-04-07 00:42:12 +02:00
bbe
1daa1d88aa
Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
2022-03-31 17:19:49 +02:00
Benbb96
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
Timothy Hobbs
3d7860b5a3
pycodestyle fixes
2020-02-11 16:47:33 +01:00
Timothy Hobbs
f8c652d506
Better filtering + optional columns in ticket list view
2020-02-03 14:17:19 +01:00
Timothy Hobbs
5da7069dbd
Add submitter email to ticket list
2020-01-20 13:23:31 +01:00
Alexander Skvortsov
377e1c3250
Added better support for custom user models by not requiring a first_name attribute
2020-01-06 22:18:48 -05:00
Timothy Hobbs
03d1c66dd6
Refactor ticket list code
2019-10-11 13:10:35 +02:00
Jachym Cepicky
37c6905d46
cleaning time_spent formating
2019-07-06 22:36:58 +02:00
Jachym Cepicky
579c9db3fc
adding some boostrap tyles
2019-03-10 12:43:41 +01:00
Jachym Cepicky
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
Jachym Cepicky
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
Garret Wassermann
2b11a0e11a
PEP8 formatting fixes
2018-10-15 13:56:54 -04:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
