Sam Splunks
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ebb9a4d50d
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Make update_ticket_done signal trigger notify_followup_webhooks
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2024-04-16 08:23:06 +00:00 |
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Sam Splunks
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2499f81d4d
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Add a signal when the ticket upate is done (every related instance created and updated)
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2024-04-16 08:04:01 +00:00 |
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Sam Splunks
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8fffae343c
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Update TicketChange creation code
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2024-04-16 07:58:33 +00:00 |
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Benbb96
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9f7c18e507
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Merge pull request #1167 from samsplunks/followup_queue_change
Allow to track queue change in follow-ups
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2024-04-12 15:07:26 +02:00 |
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Sam Splunks
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a775622521
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Create ticket change through instance relationship
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
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2024-04-12 10:44:56 +02:00 |
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Sam Splunks
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5b39c9aeeb
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Update forloop for queues with explicit variable names in ticket template
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
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2024-04-12 10:39:58 +02:00 |
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Sam Splunks
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62ef86a047
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Settings assertion values in hours
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2024-04-09 13:45:41 +00:00 |
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Sam Splunks
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aa5e2d0c67
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Fixed test comment
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2024-04-09 13:33:20 +00:00 |
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Sam Splunks
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d1af580483
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Remove queues exclusion at the end of test
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2024-04-09 13:32:11 +00:00 |
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Sam Splunks
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6e845f6351
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Adding test for multiple exclusion queues through follow-ups
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2024-04-09 13:27:42 +00:00 |
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Sam Splunks
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f4ab7a5226
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Refactored time_spent calculation queue exclusions to reflect queue changes over time
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2024-04-09 13:25:35 +00:00 |
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Sam Splunks
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e372f4447b
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Adding test_update_ticket_queue test
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2024-04-09 12:18:43 +00:00 |
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Sam Splunks
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e526c21aef
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Update ticket queue foreign key id
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2024-04-09 12:05:32 +00:00 |
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Sam Splunks
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33b3216d38
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Merge branch 'django-helpdesk:main' into followup_queue_change
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2024-04-09 12:01:12 +02:00 |
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Christopher Broderick
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c893d9b7d7
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Merge pull request #1166 from samsplunks/main
test_time_spent_auto.py cleanup
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2024-04-08 20:49:57 +01:00 |
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Sam Splunks
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bb4e05ba39
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Removed unused Queue model import
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2024-04-08 12:43:11 +00:00 |
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Sam Splunks
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42be32b17b
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Allow to track queue change in follow-ups
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2024-04-08 12:33:23 +00:00 |
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Sam Splunks
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e439acd626
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Removed helpdesk_settings USE_TZ
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2024-04-08 08:41:27 +00:00 |
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Sam Splunks
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27bafa847c
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Removed old comment
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2024-04-08 08:39:27 +00:00 |
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Sam Splunks
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09f504fa3e
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Removing unnecessary followup saves
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2024-04-08 08:37:00 +00:00 |
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Sam Splunks
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210b7b13f8
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Removing unused test Client
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2024-04-08 08:31:58 +00:00 |
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Christopher Broderick
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c9ca97516a
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Merge pull request #1164 from samsplunks/main
Test set for automatic time tracking of follow-ups
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2024-03-29 15:26:23 +00:00 |
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Sam Splunks
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b99514f585
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Removed useless USE_TZ
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2024-03-27 16:27:32 +00:00 |
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Sam Splunks
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f5bff3af4e
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Clearing some settings at the end of test
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2024-03-27 16:22:14 +00:00 |
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Sam Splunks
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57ad29f46b
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Removed useless setting
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2024-03-27 16:20:22 +00:00 |
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Sam Splunks
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c16d189104
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Testing queues exclusion
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2024-03-27 16:19:33 +00:00 |
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Sam Splunks
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5e0df47a4f
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Adding status exclusion test
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2024-03-27 16:15:15 +00:00 |
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Sam Splunks
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e3a745f81a
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Testing holidays
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2024-03-27 16:04:30 +00:00 |
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Sam Splunks
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acecc41ec8
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Using MIDNIGHT constant instead of number
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2024-03-27 15:59:25 +00:00 |
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Sam Splunks
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1d8fc2ad42
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Opening hours tests and bug fix
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2024-03-27 15:56:55 +00:00 |
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Sam Splunks
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3be5bbed44
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Removed begining of next test
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2024-03-27 14:32:56 +00:00 |
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Sam Splunks
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f0fb8039ef
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Adding USE_TZ = True to comply with 32bits tests
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2024-03-27 14:30:56 +00:00 |
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Sam Splunks
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d6b37f1c11
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Updating time_spent test with multiple follow-ups at multiple time intervals
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2024-03-27 14:20:34 +00:00 |
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Sam Splunks
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f4bde19511
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Fixing a bug to differentiate between 23:59:59 and 24:00:00 end times
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2024-03-27 14:19:15 +00:00 |
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Sam Splunks
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cf81e0d452
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Update simple follow-up time spent calculation
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2024-03-26 11:54:23 +00:00 |
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Sam Splunks
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0e718a696d
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Merge branch 'django-helpdesk:main' into main
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2024-03-26 12:49:46 +01:00 |
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Christopher Broderick
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b00afd368d
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Merge pull request #1165 from django-helpdesk/fix/make-demo-and-docs
Fix `make rundemo` and Documentation files
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2024-03-17 15:14:29 +00:00 |
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Benbb96
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ed1fd8c1f1
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docs: 📝 hamronize all docs files (fix indent, code blocks, links, and some wording)
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2024-03-12 12:50:16 +01:00 |
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Benbb96
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4b096a3010
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docs: 📝 fix formatting errors in demo README.rst
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2024-03-12 12:50:05 +01:00 |
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Benbb96
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cc74b82dee
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docs: 📝 Update README.rst with better explanations and formatting + fix broken link
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2024-03-12 12:49:58 +01:00 |
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Benbb96
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ceb137eb97
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chore: 🙈 add .venv folder to gitignore
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2024-03-12 12:49:50 +01:00 |
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Benbb96
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21799ba142
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Revert "Set an absolute path to get the module recognized when running from root folder"
This reverts commit c2276ce7e1.
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2024-03-12 12:49:26 +01:00 |
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Sam Splunks
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0be6282bfe
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Basic auto time_spent calculation test
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2024-02-27 14:49:18 +00:00 |
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Sam Splunks
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3bfa0cd8c8
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Documen,ting testing a single file set of tests
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2024-02-27 09:58:15 +00:00 |
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Christopher Broderick
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ed321159fe
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Merge pull request #1159 from samsplunks/main
Time tracking features
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2024-02-27 03:18:24 +00:00 |
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Sam Splunks
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6724e29e28
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Fixed holidays exclusion format in documentation
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2024-02-21 15:36:21 +01:00 |
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Sam Splunks
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7a7a39d567
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Extracting previous ticket status from latest follow-up with new_status set
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2024-02-15 16:16:24 +00:00 |
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Sam Splunks
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5482d7b6df
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Adding year to HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS dates
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2024-02-15 15:42:29 +00:00 |
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Sam Splunks
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ae7c8c7aea
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Raise ImproperlyConfigured if HELPDESK_FOLLOWUP_TIME_SPENT_OPENING_HOURS is out of (0, 23.9999) boundary values
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2024-02-15 15:24:55 +00:00 |
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Sam Splunks
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02e333cf52
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Precise selection of previous status
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2024-02-15 09:55:57 +00:00 |
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