Commit Graph

362 Commits

Author SHA1 Message Date
finnertysea
5279180221 Bug fix #1066 - modified import order to placate isort 2023-01-24 13:36:18 -05:00
finnertysea
71ff0aa6d5 Bug fix - detected due date change when no change was made 2023-01-20 10:53:35 -05:00
Martin Whitehouse
72392a3f50
Add update_summary_tables helper function
Reduces complexity of 'run_report' and handles updating summary table in
own function
2022-07-25 04:44:46 +02:00
Martin Whitehouse
205c69b539
Add get_report_table_and_totals helper function
Extracts a large portion of run_report handling
2022-07-25 04:41:01 +02:00
Martin Whitehouse
b1bf2cab46
Add get_report_queryset_or_redirect helper
Gets required objects or redirects
2022-07-25 04:35:49 +02:00
Martin Whitehouse
50bd72ac7a
Move import to top 2022-07-25 04:31:17 +02:00
Martin Whitehouse
d858c40416
Add check_redirect_on_user_query helper function
Extract the checking for a redirect to reduce complexity
2022-07-25 04:29:43 +02:00
Martin Whitehouse
f89f5b91da
Reinstate changes, fixed missing update 2022-07-25 04:23:03 +02:00
Martin Whitehouse
40a243c23b
Revert changes, updating objects missed somewhere 2022-07-25 04:15:53 +02:00
Martin Whitehouse
a248181857
Add redirect_from_chosen_ticket helper function
Moves the whole handling to own block, reducing complexity greatly.
2022-07-25 04:08:16 +02:00
Martin Whitehouse
eb11c4fe0e
Rename ticket_attriubtes to upper, module level constant. 2022-07-25 04:03:12 +02:00
Martin Whitehouse
a783156b61
Add merge_ticket_values helper
Extract a large portion of code from `merge_tickets`
2022-07-25 04:01:27 +02:00
Martin Whitehouse
b326103d82
Fix spacing 2022-07-25 03:48:06 +02:00
Martin Whitehouse
45e47846fe
py3.8 annotation fix 2022-07-25 03:45:36 +02:00
Martin Whitehouse
7b4d53cfc0
Fix 'list' annoation for py3.8 2022-07-25 03:44:04 +02:00
Martin Whitehouse
749ebbe16b
Fix annotations for py3.8 2022-07-25 03:42:16 +02:00
Martin Whitehouse
595dae1cf7
Add get_template_staff_and_template_cc function
Furhter reduxes complexity by combining creation of templates
2022-07-25 03:38:16 +02:00
Martin Whitehouse
256af24daa
Comment function 2022-07-25 03:34:03 +02:00
Martin Whitehouse
a2f33c9799
Add add_staff_subscription helper
Further reduces complexity by checking for subscription in helper
function
2022-07-25 03:32:45 +02:00
Martin Whitehouse
f678c63496
Add update_messages_sent_to_by_public_and_status helper function
Handles updating ticket and sending ticket reply
2022-07-25 03:30:07 +02:00
Martin Whitehouse
fe619b5ff2
Combine conditionals to single line 2022-07-25 03:22:59 +02:00
Martin Whitehouse
f815ebbb5c
Add get_time_spent_from_request helper
Extracts further code
2022-07-25 03:17:10 +02:00
Martin Whitehouse
9294eca5d6
Add get_and_set_ticket_status helper
Extracts some futher code from `update_ticket`
2022-07-25 03:11:30 +02:00
Martin Whitehouse
ecefd5e407
Extract the due_date to helper function 2022-07-25 03:01:50 +02:00
Martin Whitehouse
574395ee28
Easy pickings
Simple code violations of reserved symbols etc.
2022-07-25 02:46:33 +02:00
Martin Whitehouse
44f068d1b8
re-apply formatting 2022-07-22 03:30:35 +02:00
Martin Whitehouse
25542f929e
Initial isort configuration
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
b586442508
Merge branch 'stable' of
git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
2022-07-13 10:22:11 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting 2022-07-12 12:34:19 +02:00
Benbb96
9dbe283dd4 Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup. 2022-06-24 23:45:26 +02:00
Benbb96
bd413837c2 Create FollowUp serializer with its Viewset and add it in urls 2022-06-24 22:22:08 +02:00
Garret Wassermann
ee42ba48a3 Merge in bugfixes from 0.3.5 2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
67949e83f9
added permission classes 2022-05-04 18:51:02 +02:00
Daniele Scasciafratte
25db44ba5e feat(rest): create user 2022-05-02 17:27:25 +02:00
Garret Wassermann
b8511dd70b Fix conflicts for Django 4 support 2022-04-23 02:23:51 -04:00
Daniele Scasciafratte
5792587e3e feat(ticket): disable timeline 2022-04-15 18:48:21 +02:00
Garret Wassermann
2b33de6b37
Merge branch 'stable' into api-solution-1 2022-03-31 20:25:59 -04:00
bbe
e2cb881eb8 Create an API endpoint to list/create/update/delete tickets (ignoring custom fields) 2022-03-31 17:32:14 +02:00
bbe
1daa1d88aa Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py 2022-03-31 17:19:49 +02:00
Daniele Scasciafratte
7a3260a163 fix(kb): no db 2022-03-18 19:33:31 +01:00
Daniele Scasciafratte
347a70e497 fix(kb): no db 2022-03-18 19:21:17 +01:00
Nick McCullum
358080926c Added Django 4 support. 2022-03-16 22:29:09 -04:00
Antun Franjin
fbadf23654 Fix typo in model field name in update_ticket.
email_on_ticket_assigned > email_on_ticket_assign
2022-03-11 11:03:16 +01:00
Garret Wassermann
3695cfa19d
Remove comma in staff.py to address #988 2022-01-04 11:47:31 -05:00
Garret Wassermann
aff67184d4 Add attachment validator when uploading attachment to tickets 2021-10-05 06:25:42 -04:00
Garret Wassermann
a5f801bb52 use csrf tokens in all forms 2021-10-04 23:13:38 -04:00
Timothy Hobbs
63bb949d63 Don't use redis cache at all for ticket querysets as this breaks pagination 2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e Don't crash if use email is None 2021-07-07 20:38:20 +02:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs 2021-03-05 09:37:21 +01:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00