Georg Lehner c723873d83 FIX: replace hardcoded urls with Django generated ones. ... The My Tickets view generated ticket urls with a '/view' string prefix. This is replaced by proper Django URL resolution. The public and staff ticket view used a '../../' string prefix which brakes in the public ticket view. They are both replaced with proper Django URL resolution.		2024-04-17 21:17:41 +02:00
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fixtures	Fixes #994	2023-11-23 21:58:02 +01:00
locale	Update French translations	2023-05-01 23:46:20 +02:00
management	Fixing missing capitalized Q_OPEN_STATUSES variable	2024-02-01 15:43:56 +01:00
migrations	Move to ruff, its faster & catches more	2023-11-14 20:37:05 +01:00
static/helpdesk	Fix css for showing ticket followups	2023-12-04 23:38:28 +00:00
templates/helpdesk	FIX: replace hardcoded urls with Django generated ones.	2024-04-17 21:17:41 +02:00
templatetags	Initial isort configuration	2022-07-22 03:26:41 +02:00
tests	Settings assertion values in hours	2024-04-09 13:45:41 +00:00
views	Allow to track queue change in follow-ups	2024-04-08 12:33:23 +00:00
__init__.py	Revert "Make sure custom user logic works with Django 1.4"	2014-10-24 18:05:44 +11:00
.flake8	fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs	2021-04-19 21:15:24 +02:00
admin.py	Implement Custom delete_queryset Method in QueueAdmin to Resolve Django 1062 Error	2024-01-31 14:13:25 +01:00
apps.py	Implement webhooks. Fixes #264	2023-12-02 20:57:21 +00:00
decorators.py	Initial isort configuration	2022-07-22 03:26:41 +02:00
email.py	Implement webhooks. Fixes #264	2023-12-02 20:57:21 +00:00
exceptions.py	Fix formatting per flake8	2022-09-08 22:11:24 +01:00
forms.py	Allow Tickets status choices customization	2024-02-01 15:38:02 +01:00
lib.py	Removed old comment	2024-04-08 08:39:27 +00:00
models.py	Refactored time_spent calculation queue exclusions to reflect queue changes over time	2024-04-09 13:25:35 +00:00
poll_helpdesk_email_queues.sh	Closes #161 - provide script to simplify automation of email polling	2013-01-20 14:40:57 +11:00
query.py	Removes unused function query_to_dict	2023-01-05 22:30:57 +00:00
serializers.py	Include custom fields in user tickets api endpoint	2024-01-16 22:19:32 +00:00
settings.py	Added HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_QUEUES setting	2024-02-14 13:36:46 +00:00
tasks.py	Initial isort configuration	2022-07-22 03:26:41 +02:00
templated_email.py	Fix flake8 issues	2023-10-10 14:08:47 +01:00
update_ticket.py	Create ticket change through instance relationship	2024-04-12 10:44:56 +02:00
urls.py	re-protect public views	2023-11-23 22:52:45 +01:00
user.py	Initial isort configuration	2022-07-22 03:26:41 +02:00
validators.py	Move to ruff, its faster & catches more	2023-11-14 20:37:05 +01:00
webhooks.py	Fix custom field sending in new ticket webhook	2023-12-27 19:39:12 +00:00