71047e1fac
Allow new settings statuses in "Respond to this ticket" status changes
2024-02-02 15:32:12 +01:00
ec49ac07bb
Update settings.rst with explicit settings for STATUS_CHOICES
2024-02-02 12:11:17 +01:00
2ff266a612
Fixed pairing parenthesis
2024-02-01 16:28:26 +01:00
c9628e3234
Documentation text editing
2024-02-01 16:23:18 +01:00
06dab282b9
Documentation for STATUS_CHOICES customization
2024-02-01 16:16:39 +01:00
3e6e39fc39
Fixing missing capitalized Q_OPEN_STATUSES variable
2024-02-01 15:43:56 +01:00
ab2c2f79a4
Allow Tickets status choices customization
2024-02-01 15:38:02 +01:00
147151a271
Merge pull request #1153 from samsplunks/main
...
Customization of Ticket PRIORITY_CHOICES in project settings
2024-01-24 11:48:07 +00:00
d0cb8a8165
Update docs/settings.rst with matching priority ids
...
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com >
2024-01-24 11:41:47 +01:00
229a73a8c1
Update settings.rst with example for Ticket priority choices
2024-01-24 11:14:05 +01:00
1bf92a82c4
Removed unused gettext import
2024-01-24 10:59:51 +01:00
7501e7fcd7
Update settings documentation for Ticket PRIORITY_CHOICES customization
2024-01-24 10:58:41 +01:00
3e791d98fa
Explicit property naming
2024-01-22 14:39:53 +00:00
3537ec7447
Customization of Ticket PRIORITY_CHOICES in project settings
2024-01-22 14:30:44 +00:00
a50065e768
Merge pull request #1152 from timthelion/user-tickets-custom-fields
...
User tickets custom fields
2024-01-17 22:38:55 +00:00
f6f60a5c1c
Merge branch 'main' into user-tickets-custom-fields
2024-01-17 22:36:40 +00:00
04f35dd4ce
Merge pull request #1150 from timthelion/webhooks-4
...
Fix custom field sending in new ticket webhook
2024-01-17 22:35:51 +00:00
c9f742227e
Include custom fields in user tickets api endpoint
2024-01-16 22:19:32 +00:00
b0977a44d0
Remove debug output code from tests
2024-01-04 00:16:47 +00:00
7aa7f0eca2
Fix custom field sending in new ticket webhook
2023-12-27 19:39:12 +00:00
82653806c4
Merge pull request #1147 from timthelion/webhooks-3
...
Fixes for my-tickets view and public ticket view
2023-12-06 22:12:20 +00:00
7027aa24db
Merge branch 'main' into webhooks-3
2023-12-05 21:54:33 +00:00
c138047128
Merge pull request #1146 from timthelion/webhooks-2
...
Webhooks
2023-12-05 21:53:15 +00:00
7a4210df50
my_tickets.html: Trans tags
2023-12-04 23:42:49 +00:00
9b17dc3cbd
More formatting fixes on ticket view page
2023-12-04 23:38:28 +00:00
4432802562
Fix css for showing ticket followups
2023-12-04 23:38:28 +00:00
83994d07d7
Fix updating tickets when opened from my-tickets view
2023-12-04 23:38:28 +00:00
27f295098c
Improve webhook env var handling & docs
2023-12-04 23:37:31 +00:00
c959c24b96
Merge branch 'main' into webhooks-2
2023-12-04 08:42:58 +00:00
9db89e6714
Merge pull request #1145 from timthelion/webhooks-1
...
API: Actually send out emails when creating followups via the API
2023-12-04 07:57:36 +00:00
04bbb27b24
Fix mistake in if chaining
2023-12-03 00:34:29 +00:00
e708281dcd
Implement webhooks. Fixes #264
2023-12-02 20:57:21 +00:00
5e1fb838cb
Do the full update ticket flow when followups are posted from the API
2023-12-02 18:10:41 +00:00
9526ca9820
Do the full update ticket flow when followups are posted from the API
2023-11-30 11:40:11 +01:00
a638a34db9
Merge pull request #1144 from django-helpdesk/new_release_version
...
Update setup.py with next release version number.
2023-11-29 15:48:22 +00:00
31b0b26d3c
Update setup.py with next release version number.
2023-11-29 15:16:26 +00:00
6f1749a06c
Merge pull request #1143 from timthelion/webhooks
...
Add my tickets view for logged in non-staff users
2023-11-27 14:41:06 +00:00
2360c2ed53
Add My Tickets view to staff menu as well
2023-11-27 11:18:31 +01:00
e00e19625a
Remove Due Date and Submitter columns from My Tickets view as these are not necessary
2023-11-27 11:14:10 +01:00
ffb7522e79
Use update_ticket method when placing ticket on hold
2023-11-26 16:40:52 +00:00
8f71bdac7a
Add tests for user_tickets api endpoint
2023-11-26 12:58:53 +00:00
5d190c30ab
re-protect public views
2023-11-23 22:52:45 +01:00
162a368b9d
Remove all mention of obsolute API deactivation switch. The helpdesk frontend
...
now requires the API
2023-11-23 22:23:13 +01:00
3d4d58b5fd
Fixes #994
2023-11-23 21:58:02 +01:00
b92c83de39
Implement My Tickets view in public helpdesk
...
Note: This is a breaking change as it forces pagination on the API endoints.
This should have been done from the start as the API without pagination is
useless when there are large numbers of tickets.
2023-11-23 21:50:44 +01:00
cec90aafdd
Show username in nav header
2023-11-23 20:59:58 +01:00
4481795c7f
search_for_ticket → class based view
2023-11-23 20:52:27 +01:00
e128cc0d5c
view_ticket → class based view
2023-11-23 20:48:50 +01:00
a27508bba7
Update default logo for standalone helpdesk
2023-11-23 20:35:26 +01:00
761b91d2fe
Merge pull request #1140 from django-helpdesk/fix_unassigned_kbitems_not_visible_when_teams_not_active
...
Simplify teams enable/disable and fix unassigned kbitems not visible when teams not active
2023-11-16 12:45:04 +00:00
