a056e4d0a8
add unit test for get_ticket_id_from_slug and alt queue processing for get_email
2025-07-07 21:42:20 +00:00
50fd6a07e8
Allow checking for ticket IDs in all queues regardless of email submission settings
...
This change allows Django Helpdesk to locate existing tickets in any queue that
has email configured, even if that queue doesn't accept new ticket submissions.
2025-07-07 21:42:20 +00:00
c4dfe9e536
Fix ticket ID matching across multiple queues
2025-07-07 21:42:20 +00:00
16777aac4a
Merge pull request #1282 from mdesco-crgl/1281-take-due-date
...
Fix due_date being overwritten by ticket update shortcuts
2025-06-20 10:35:46 +02:00
4e8a59d693
nullcheck due date passed to followup before replacing existing ticket.due_date
2025-06-19 18:30:03 +00:00
680342efeb
Merge pull request #1278 from Leggendario12/main
...
Fix the issue of the sidebar toggle not working on base.html
2025-06-12 10:42:22 +02:00
6ac40421f0
Update public_base.html to remove redundant JavaScript include and bump version to 1.6.1
2025-06-11 20:54:22 -06:00
e94289c8a2
Include sb-admin.js in base template to restore sidebar toggle for authenticated users
2025-06-10 22:03:29 -06:00
0b9fe0cb76
Merge pull request #1277 from bhargav1002/feat/ticket-hold-followup-change-tracking
...
Prevent Ticket.title being changed and instead add follow-up creation and change tracking on ticket hold status with the FollowUp.title reflecting the hold state.
2025-06-09 13:51:15 +02:00
e0ac8e5486
Merge branch 'main' into feat/ticket-hold-followup-change-tracking
2025-06-09 13:42:53 +02:00
81a7bfabe1
Bump version to 1.6.0
2025-06-09 07:39:36 +05:30
b83844d8e5
Merge pull request #1276 from bhargav1002/ui/helpdesk-template-enhancements
...
Enhance helpdesk UI: wrap saved query titles, group toolbar buttons, align filter labels
2025-06-08 15:17:37 +02:00
a12ca9e155
Merge branch 'main' into ui/helpdesk-template-enhancements
2025-06-08 15:11:25 +02:00
c21e55a90b
Merge pull request #1274 from bhargav1002/feat/manage-saved-queries-page
...
feat: add saved queries list view page with run and delete support
2025-06-08 15:10:56 +02:00
93edf8c3bf
Merge branch 'main' into feat/manage-saved-queries-page
2025-06-08 15:04:52 +02:00
4032f7580d
Merge pull request #1275 from bhargav1002/feat/priority-filter-ticket-list
...
Add priority filter to ticket list view and template
2025-06-08 15:03:53 +02:00
d9e6d9515d
Add follow-up creation and change tracking on ticket hold status
2025-06-08 17:30:19 +05:30
c46a05cd6f
Enhance helpdesk UI: wrap saved query titles, group toolbar buttons, align filter labels
2025-06-08 16:56:02 +05:30
12fba9c68c
Add priority filter to ticket list view and template
2025-06-08 16:42:26 +05:30
80bd72a171
feat: add saved queries list view page with run and delete support
2025-06-07 12:20:38 +05:30
f5f02c28ba
Merge pull request #1273 from bhargav1002/fix_priority_display_setting
...
Fix correct priority class mapping for semantic styling
2025-06-03 11:18:42 +01:00
7ed661485d
Fix correct priority class mapping for semantic styling
2025-06-03 10:52:21 +05:30
653a9f983d
Merge pull request #1270 from kennedydane/main
...
Make title length in form consistent with title length in model.
2025-06-02 14:21:32 +01:00
77b58ef241
format fixes
2025-06-02 14:48:17 +02:00
aab7dfa78f
Add migration for updated TicketChange model (increase max_length to 200 from 100)
2025-06-02 11:57:50 +02:00
13ca69c7b8
Update to version 1.5.1
2025-05-30 10:46:18 +02:00
193ae98e82
Get length from model
2025-05-30 10:46:00 +02:00
606c3a3ee5
Update title length
2025-05-30 10:41:40 +02:00
54502ac3ea
Make title length in form consistent with title length in model.
2025-05-28 17:21:50 +02:00
8bdf3ce525
Merge pull request #1269 from django-helpdesk/fix_markdown_javascript_injection_prevention
...
Fix markdown javascript injection prevention
2025-05-17 13:36:36 +01:00
acebf8610c
formatting
2025-05-16 23:10:18 +01:00
00952197d1
fix spelling
2025-05-16 23:07:48 +01:00
2bba70f3cc
Fix formatting
2025-05-16 20:46:18 +01:00
8c11758496
Add tests for imp[roved markdown link cleaning
2025-05-16 20:10:50 +01:00
326cf226dd
Fix get_markdown function
2025-05-16 20:10:17 +01:00
185dc48232
Merge pull request #1268 from django-helpdesk/fix_my_tickets_showing_for_staff
...
Allow "My Tickets" visibility for staff users to be controlled by a setting
2025-05-15 10:33:10 -10:00
aaa8685cbe
Fi spelling error
2025-05-15 09:48:32 +01:00
8c760c7979
Merge branch 'main' into fix_my_tickets_showing_for_staff
2025-05-14 14:37:39 -10:00
c88977f888
Merge pull request #1267 from django-helpdesk/fix_datatable_default_sort
...
Fix datatable default sort
2025-05-14 14:37:19 -10:00
d7ca4ee254
Allow control of the visibility of "My Tickets" for staff.
2025-05-14 15:18:54 +01:00
b94cb9f1cb
Documentation updates
2025-05-14 15:18:17 +01:00
e3e2575504
Merge branch 'main' into fix_datatable_default_sort
2025-05-14 12:23:55 +01:00
8ad622861a
Merge pull request #1266 from django-helpdesk/django_5_ugrade
...
Django 5 upgrade
2025-05-14 12:03:42 +01:00
c8eab7b111
DataTable uses the selected "Sorting" option when applying filters
2025-05-14 10:19:55 +01:00
3f9b3f9689
Remove ccommented out triaql code.
2025-05-14 09:16:34 +01:00
f322628c74
Merge branch 'main' of https://uhurusurfa@github.com/django-helpdesk/django-helpdesk.git into django_5_ugrade
2025-05-13 23:41:26 +01:00
e030bbf2b7
Fix linting errors
2025-05-13 23:38:38 +01:00
27857149de
Accommodate "Z" being appended to a datetime string in certain
...
environments.
2025-05-13 23:36:50 +01:00
73b19cd423
Merge pull request #1265 from emmanuel-ferdman/main
...
Migrate to modern Python logger API
2025-05-13 10:24:14 -10:00
4067abb07e
Fix test failing in Github that works locally
2025-05-13 18:51:37 +01:00
