Andreas Kotowicz
e691708e73
temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22
2011-02-08 22:19:17 +01:00
Andreas Kotowicz
c69efa1587
fix for bug https://github.com/rossp/django-helpdesk/issues#issue/37
2011-02-08 12:17:05 +01:00
Ross Poulton
52289dc0db
Update doco to show how to put somewhere than /helpdesk/.
2011-02-08 07:45:42 +00:00
Ross Poulton
18e3d11006
Update locale files to pick up new / updated strings for translation.
2011-02-07 10:34:23 +00:00
Ross Poulton
ad58b4dcbb
fixed missing bracket in string. thanks to jezdez for catching this during translation.
2011-02-07 10:23:06 +00:00
Ross Poulton
ecd4f2ce42
Remove Transifex image from README as GitHub can't show it due to https usage.
2011-02-07 07:54:11 +00:00
Ross Poulton
6d1df855d7
Add link to Transifex translation project
2011-02-07 07:50:47 +00:00
Ross Poulton
6527ad0d55
Add author info to English language file
2011-02-07 07:42:37 +00:00
Ross Poulton
6262bec02f
Remove un-minimised flot JavaScript
2011-02-07 07:40:18 +00:00
Ross Poulton
f8c175204d
Add 'flot' charting library, ready to migrate charts from Google to a locally-hosted javascript implementation
2011-02-07 07:37:25 +00:00
Bruno Clermont
37de73b2a2
Rename categories to kb_categories
2011-02-06 17:51:25 -05:00
Bruno Clermont
000f53ad4c
Merge remote branch 'upstream/master'
2011-02-06 17:49:36 -05:00
Andreas Kotowicz
594be07b26
check if queue id is given for new ticket. this is useful if
...
you want to provide a link for the appropriate queue.
2011-02-06 19:17:55 +01:00
Andreas Kotowicz
2d302ceba6
sort list of users by username in helpdesk/tickets/X/cc/add/
2011-02-06 18:49:07 +01:00
Andreas Kotowicz
8ed7debbdf
quickfix for bug https://github.com/rossp/django-helpdesk/issues#issue/33
...
we need to figure out why in this particular case, 'request' is a string.
2011-02-06 13:30:04 +01:00
Andreas Kotowicz
b40d4511a3
dropdown menu for saved queries - removes previously used div.
2011-02-05 22:31:12 +01:00
Ross Poulton
613b2fc132
Rebuilt HTML documentation
2011-02-05 05:11:34 +00:00
Ross Poulton
a15c8e0e23
Add license to documentation
2011-02-05 05:09:19 +00:00
Ross Poulton
7704f5cc15
Remove TOC from README
2011-02-05 05:01:09 +00:00
Ross Poulton
36399ff392
Update README
2011-02-05 04:59:24 +00:00
Ross Poulton
d1f1b63352
Migrate README to reStructuredText
2011-02-05 04:54:37 +00:00
Ross Poulton
ad93e7c884
Update README
2011-02-05 04:51:34 +00:00
Ross Poulton
9d4a715804
Fix links in spam.rst
2011-02-05 04:37:23 +00:00
Ross Poulton
6649d998e0
Update formatting in documents
2011-02-05 04:29:50 +00:00
Ross Poulton
ac37198e3f
Add first round of proper documentation. Mostly taken from the README at this stage.
2011-02-04 23:13:37 +00:00
Bruno Clermont
7e84935853
Fix issue when user does not have yet settings
2011-02-03 19:40:15 -05:00
Bruno Clermont
5b47370ec6
Add default value for KBItem vote and positive vote
2011-02-03 17:15:03 -05:00
Andreas Kotowicz
d6602e96d7
keep new lines in html emails
2011-02-03 14:02:14 +01:00
Andreas Kotowicz
2577d3704a
introduce status DUPLICATE. This is somethimes useful.
...
The number of the original bug can written inside the
'comment / resolution' field.
2011-02-03 12:42:51 +01:00
Andreas Kotowicz
a780f51466
sort list of users by username - makes it easier to find the person you
...
are looking for.
2011-02-03 12:21:01 +01:00
Ross Poulton
99183ce6a5
Merge branch 'kotowicz-master'
2011-02-03 10:19:33 +00:00
Andreas Kotowicz
af3b1f1c75
templatetag for saved queries:
...
I'm using user_saved_queries_ in base.html so that we can distinguish it
from 'user_saved_queries' in 'views.staff.ticket_list'
2011-02-03 11:19:46 +01:00
Ross Poulton
6a2ab522c0
Increment version number for updated pypi package
2011-02-03 10:12:27 +00:00
Ross Poulton
f5fc4f2139
Upgraded to jQuery 1.5 and jQuery UI 1.8.9.
2011-02-03 10:10:00 +00:00
Ross Poulton
2b1be97197
Merge branch 'master' of https://github.com/kotowicz/django-helpdesk into kotowicz-master
2011-02-03 09:28:40 +00:00
Ross Poulton
e9667109ab
Fix issue with public ticket form when using custom textarea fields.
2011-02-02 20:40:46 +00:00
Andreas Kotowicz
0694fe1e2c
first take on bug https://github.com/rossp/django-helpdesk/issues#issue/19 :
...
add div to hold list of queries
show 'load saved query' in header if 'user_saved_queries' is present
modified 'dashboard' and 'view_ticket' so that they return 'user_saved_queries'
2011-02-02 13:50:03 +01:00
Ross Poulton
208abd41f3
Fix example cron task for create_escalation_exclusions
2011-02-02 11:59:43 +00:00
Ross Poulton
af3bf1889a
Ticket display fixes: fix cycling of odd/even rows; float edit/delete to right to allow the ticket name to span across two columns.
2011-02-02 11:54:30 +00:00
Ross Poulton
3ef9f7c7aa
Document custom fields in README, and add AUTHORS file listing contributors I could remember.
2011-02-02 11:40:40 +00:00
Ross Poulton
9f68c8ef99
Custom fields: help_text doesn't need to be mandatory.
2011-02-02 11:37:38 +00:00
Ross Poulton
ebe0382725
Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
2011-02-02 11:22:46 +00:00
Ross Poulton
723b4f1881
Remove further references to Jutda Helpdesk, changing them to django-helpdesk.
2011-02-02 10:25:32 +00:00
Ross Poulton
e322f0644d
Continue previous fix and apply carriage returns to end of all text templates
2011-02-02 09:43:42 +00:00
Ross Poulton
4241770c65
Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21 )
2011-02-02 09:35:54 +00:00
Ross Poulton
adfee38439
Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks.
2011-02-02 08:31:51 +00:00
Ross Poulton
b3c53f1bc8
Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
2011-02-02 08:15:49 +00:00
Ross Poulton
107ec742b1
Reword footer to refer to django-helpdesk rather than Jutda Helpdesk
2011-02-02 08:10:29 +00:00
Ross Poulton
1aba9e2475
Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13 .
2011-02-02 08:05:33 +00:00
Ross Poulton
ef1fdbc399
Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix.
2011-02-02 08:02:39 +00:00
