Christopher Broderick
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f285a06c15
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Merge pull request #1293 from DavidVadnais/main
Added option for ticket reassign
v1.8.0
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2025-08-08 22:34:52 +02:00 |
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DavidVadnais
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0135bd98db
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default HELPDESK_STAFF_ONLY_TICKET_OWNERS to false for tests
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2025-08-08 20:31:20 +00:00 |
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DavidVadnais
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4f9fbbb261
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remove unused logger from staff.py
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2025-08-08 20:10:19 +00:00 |
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DavidVadnais
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d2955d2dfe
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ruff format
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2025-08-08 20:07:40 +00:00 |
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DavidVadnais
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985cf12e2d
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remove uneeded assignment of assignable_users
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2025-08-08 20:07:16 +00:00 |
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David Vadnais
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2d60cfb571
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Allow setting to control assignable users
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
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2025-08-08 20:05:26 +00:00 |
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DavidVadnais
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3fc1e7b594
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Use get_assignable_users when possible
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2025-08-08 02:20:10 +00:00 |
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DavidVadnais
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fe7feea78e
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update dropdown formatting for bootstrap4
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2025-08-08 02:11:07 +00:00 |
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David Vadnais
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eb76429213
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Update helpdesk/templates/helpdesk/ticket_desc_table.html
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
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2025-08-08 01:58:06 +00:00 |
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David Vadnais
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6e668fc1ea
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Merge branch 'django-helpdesk:main' into main
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2025-08-08 01:35:17 +00:00 |
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Christopher Broderick
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3868d5a584
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Merge pull request #1295 from django-helpdesk/refactor-get-active-users-and-fix-unassign
Fix unassign action in update ticket + refactor the get_active_users
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2025-08-06 14:51:48 +02:00 |
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Benbb96
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f02737c738
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semantic fix (Unassign --> Unassigned)
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2025-08-06 14:36:31 +02:00 |
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Benbb96
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50c071adb1
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more refactoring (rename to get_assignable_users)
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2025-08-06 00:10:06 +02:00 |
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Benbb96
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901f2c176e
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fix unassign action in update ticket + refactor the get_active_users function into lib
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2025-08-05 10:27:02 +02:00 |
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DavidVadnais
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14a35fe3a3
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bump version to 1.8.0
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2025-08-04 18:07:58 +00:00 |
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DavidVadnais
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c7e651a1d4
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place submit button in bootsrap input group
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2025-08-04 17:56:31 +00:00 |
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DavidVadnais
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a247fab842
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remove debug statements
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2025-08-04 17:46:52 +00:00 |
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DavidVadnais
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bb3b86f5e0
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add unassigned translation
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2025-08-04 17:42:59 +00:00 |
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David Vadnais
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513812b0f5
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Add tooltip trans to save ticket asignment
Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
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2025-08-04 17:34:45 +00:00 |
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DavidVadnais
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e6d218728b
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also filter users for ticket assign by staff=true
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2025-08-04 17:33:10 +00:00 |
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DavidVadnais
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5d06d4c114
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revert multi page code for mass update
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2025-08-04 17:28:10 +00:00 |
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DavidVadnais
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305eb0f665
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switch assign user to use use update ticket not mass
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2025-08-04 17:24:51 +00:00 |
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DavidVadnais
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57328ed636
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add tooltip to save assign user button
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2025-08-02 01:55:13 +00:00 |
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DavidVadnais
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5aae48ca86
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reduce redundant current user entries in assign ticket
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2025-08-02 01:50:18 +00:00 |
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DavidVadnais
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9428304f3f
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ruff format staff.py
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2025-08-01 18:59:30 +00:00 |
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DavidVadnais
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83af45939f
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organize assignment box
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2025-08-01 18:57:06 +00:00 |
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DavidVadnais
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2d92859f50
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dropdown works for assign
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2025-08-01 18:53:22 +00:00 |
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DavidVadnais
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3fca77a479
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Always let users take a ticket
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2025-08-01 17:52:57 +00:00 |
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David Vadnais
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cc815ecf40
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Merge branch 'django-helpdesk:main' into main
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2025-08-01 17:50:56 +00:00 |
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David Vadnais
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948ac56b29
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Merge pull request #1292 from DavidVadnais/space-out-followup-optional-buttons
Space between followup optional buttons delete and edit when both are present.
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2025-08-01 17:49:12 +00:00 |
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DavidVadnais
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2e91aaf829
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the feature is for reassignment not assignment
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2025-08-01 03:52:09 +00:00 |
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DavidVadnais
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57984fe942
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added option for ticket reassign
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2025-08-01 03:43:27 +00:00 |
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DavidVadnais
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6be287beb3
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Space between followup optional buttons
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2025-08-01 02:49:30 +00:00 |
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Christopher Broderick
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d07421076a
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Merge pull request #1289 from django-helpdesk/add_submitter_to_roles_being_emailed_on_ticket_update
Add submitter to roles being emailed on ticket update
v1.7.0
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2025-07-28 11:47:26 +02:00 |
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Christopher Broderick
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6a2d02729c
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Fix typo
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2025-07-27 23:16:31 +01:00 |
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Christopher Broderick
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ab42d1aec9
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Bump version number
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2025-07-27 23:15:39 +01:00 |
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Christopher Broderick
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a87d719f2c
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Make sure the HELPDESK_NOTIFY_SUBMITTER_FOR_ALL_TICKET_CHANGES attrib is
correctly set.
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2025-07-27 23:09:54 +01:00 |
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Christopher Broderick
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430d22f964
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Add recipient list of emails in fail message
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2025-07-27 19:03:46 +01:00 |
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Christopher Broderick
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1f0cd14139
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Tests for email notifications on c=ticket creation and updating.
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2025-07-27 15:58:46 +01:00 |
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Christopher Broderick
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d9cf3739c5
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Fix template prefix for public updates
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2025-07-27 15:58:22 +01:00 |
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Christopher Broderick
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d81c5f8765
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Formatting fixes
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2025-07-27 12:09:29 +01:00 |
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Christopher Broderick
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8776fa4d93
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Redo submitter notification logic with clearer understanding of
implementation.
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2025-07-27 12:03:43 +01:00 |
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Christopher Broderick
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850e348107
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Change the setting name for submitter email notification control.
Update the documentation.
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2025-07-27 12:01:13 +01:00 |
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Christopher Broderick
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f696f95402
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Avoid fetching a hard coded object for every instantiation of the
method.
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2025-07-27 10:38:06 +01:00 |
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Christopher Broderick
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daf6e89d8e
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Remove restriction on Django max version
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2025-07-27 00:44:54 +01:00 |
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Christopher Broderick
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6ebba91a6f
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Fix formatting
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2025-07-27 00:35:46 +01:00 |
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Christopher Broderick
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ac153518e3
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Rationalise email notifications handling.
Add support for non-public submitter notification
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2025-07-27 00:29:14 +01:00 |
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Christopher Broderick
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c443d8f286
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Add setting to control sending email to submitter when updating a
non-public ticket
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2025-07-27 00:28:16 +01:00 |
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Christopher Broderick
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f0ac0b62f3
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Merge pull request #1288 from X-croot/main
Turkish translation
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2025-07-21 21:39:55 +02:00 |
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Can Ünüvar
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93c7fd91c3
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Add files via upload
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2025-07-21 22:22:52 +03:00 |
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