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287024acd1
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Author SHA1 Message Date
Bruce
287024acd1 Use updated_submitter email template in send for updated ticket 2023-03-28 19:45:54 +10:00
Christopher Broderick
c7b5eff2a7
Merge pull request #1082 from brucegibbins/PR-1079 
Force URTF-8 Encoding on File Open
 2023-03-27 18:16:13 +01:00
Bruce
6f72db6760 Force URTF-8 Encoding on File Open 2023-03-27 21:36:24 +10:00
Christopher Broderick
747b6518fd
Merge pull request #1076 from finnertysea/#1075---add-options-for-date-and-datetime-input-in-ticket-view 
#1075 - make view agnostic to format of incoming due date
 2023-03-26 00:47:56 +00:00
Christopher Broderick
7ff870ec88
Merge branch 'main' into #1075---add-options-for-date-and-datetime-input-in-ticket-view 2023-03-26 00:46:07 +00:00
Christopher Broderick
40175a03d8
Merge pull request #1080 from django-helpdesk/support_for_email_with_attached_multipart 
Support for email with attached multipart
 2023-03-25 23:02:21 +00:00
Christopher Broderick
6c968626b6 Fix format failure 2023-03-25 13:28:13 +00:00
Christopher Broderick
8cb3d43311 Use simpler conversion to string 2023-03-25 13:25:22 +00:00
Christopher Broderick
4cd66d7e0c Fix import format fail 2023-03-25 13:21:38 +00:00
Christopher Broderick
9e71fc8467 Remove redundant import 2023-03-25 13:21:27 +00:00
Christopher Broderick
85aeb8e79e Allow specifiying the content for a multipart 2023-03-25 13:06:40 +00:00
Christopher Broderick
cdbd531931 Ensure multipart attachments are saved 2023-03-25 13:06:03 +00:00
Christopher Broderick
ae2f24b299 Add test to verify that attachments as multipart are stored. 2023-03-25 13:04:38 +00:00
finnertysea
21ccc83d69 #1075 - make view agnostic to format of incoming due date 2023-03-17 13:12:03 -07:00
Christopher Broderick
95e14b2ee7
Merge pull request #1050 from Benbb96/fix-warnings 
Fix PyCharm warnings in staff.py
 2023-03-10 23:54:23 +00:00
Christopher Broderick
930fc71d8b
Merge branch 'main' into fix-warnings 2023-03-10 23:52:46 +00:00
Christopher Broderick
7e23287c67
Merge pull request #1062 from rafaelreuber/main 
Removes unused function query_to_dict
 2023-03-10 23:50:52 +00:00
Christopher Broderick
d147f8b1a0
Merge branch 'main' into main 2023-03-10 23:48:29 +00:00
Christopher Broderick
3d78c6c722
Merge pull request #1070 from finnertysea/#1069_urls_username_regex 
#1069 - make regex for username more permissive for rss_user to match rss_user_queue
 2023-03-10 23:48:11 +00:00
Christopher Broderick
77350c26f3
Merge branch 'main' into #1069_urls_username_regex 2023-03-10 23:43:11 +00:00
Christopher Broderick
f54cdc0a65
Merge pull request #1067 from finnertysea/stable 
Bug fix for #1066 - detected due date change when no change was made
 2023-03-10 23:42:42 +00:00
Christopher Broderick
dc6db21368
Merge branch 'main' into stable 2023-03-10 23:39:40 +00:00
Christopher Broderick
68abfd261c
Merge pull request #1072 from django-helpdesk/fix/format_failures 
Fix format errors
 2023-03-10 23:35:17 +00:00
Christopher Broderick
7f8e996668 Fix missing param in call 2023-03-10 22:11:34 +00:00
Christopher Broderick
aad73a5d90 Fix format errors 2023-03-10 22:06:14 +00:00
finnertysea
66a83a0716 #1069 - make regex matching username more permissive for rss_user to match rss_user_queue 2023-01-27 12:33:33 -08:00
finnertysea
5279180221 Bug fix #1066 - modified import order to placate isort 2023-01-24 13:36:18 -05:00
finnertysea
71ff0aa6d5 Bug fix - detected due date change when no change was made 2023-01-20 10:53:35 -05:00
Rafael Reuber
2cca51085f Removes unused function query_to_dict 2023-01-05 22:30:57 +00:00
Christopher Broderick
66565eff01
Merge pull request #1056 from Benbb96/fix-1054 
Better error handling when attachment extension is invalid
 2022-11-11 22:48:28 +00:00
Christopher Broderick
64dc91bbd7
Merge pull request #1058 from django-helpdesk/update-demo 
Remove link to heroku demo
 2022-11-09 11:14:38 +00:00
Garret Wassermann
c3aacbd813
Remove link to heroku demo 2022-11-07 13:42:30 -05:00
Benbb96
64788938b4 Catch exception on an attachment individually in order to allow valid extension to be processed. 2022-10-10 21:57:56 +02:00
Christopher Broderick
297ecdda8c
Merge pull request #1055 from Benbb96/fix-1054 
Fix fail email check when an attachment has a wrong extension
 2022-10-09 23:03:17 +01:00
Benbb96
b3edba3fc5 Fix #1054 2022-10-09 23:05:16 +02:00
Garret Wassermann
0d810d6102
Merge pull request #1053 from uhurusurfa/fix_attachment_file_name_handling 
Attachment file name handling, fixes email containing comma in "real name" and ignored emails
 2022-09-08 21:08:46 -04:00
chrisbroderick
f134d64349 Add import sort checking and fixing to makefile 2022-09-08 23:42:20 +01:00
chrisbroderick
9e3a3abcf1 Fix import sorting 2022-09-08 23:40:49 +01:00
chrisbroderick
0ae288374c Development support apps 2022-09-08 23:31:28 +01:00
chrisbroderick
9627c17a45 Enhance for development processes 2022-09-08 23:31:02 +01:00
chrisbroderick
673d12c67b Add a dev requirements to make it easier to develop helpdesk 2022-09-08 22:12:20 +01:00
chrisbroderick
8d7ba415fa Fix formatting per flake8 2022-09-08 22:11:24 +01:00
chrisbroderick
b78be0d71f Delete no longer used CI/CD 2022-09-08 22:11:07 +01:00
chrisbroderick
eca2255f56 Test for filename using diaretics 2022-09-08 10:05:09 +01:00
chrisbroderick
357241e269 Refactor to make the methods more generic and able to be used to build 
any kind of email
 2022-09-07 08:48:32 +01:00
chrisbroderick
99b2ba5372 Remove the directory created for the test 2022-09-06 19:41:29 +01:00
chrisbroderick
96b985f8a6 Ignore tox created stuff 2022-09-06 19:40:46 +01:00
chrisbroderick
572ffd5acf Handle ignored emails explicitly using exceptions. 
Support the flag on IgnoreEmail model to control deleting the email if
ignored.
 2022-09-06 19:40:35 +01:00
chrisbroderick
23c3b72a43 Refactor object_from_message to make it more testable and fix some bugs. 
Extract the from email using the email library instead of pre-decoding
which exposes the comma separator causing the email address to be
extracted incorrectly if the real name contains a comma.
Raise an exception when a message to be ignored is detected to process
ignored messages explicitly.
 2022-09-04 22:01:32 +01:00
chrisbroderick
e1085cb370 Custom exception to handle ignored messages explicitly. 2022-09-04 21:53:08 +01:00