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Author SHA1 Message Date
Andreas Kotowicz
e691708e73 temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22 2011-02-08 22:19:17 +01:00
Andreas Kotowicz
c69efa1587 fix for bug https://github.com/rossp/django-helpdesk/issues#issue/37 2011-02-08 12:17:05 +01:00
Ross Poulton
52289dc0db Update doco to show how to put somewhere than /helpdesk/. 2011-02-08 07:45:42 +00:00
Ross Poulton
18e3d11006 Update locale files to pick up new / updated strings for translation. 2011-02-07 10:34:23 +00:00
Ross Poulton
ad58b4dcbb fixed missing bracket in string. thanks to jezdez for catching this during translation. 2011-02-07 10:23:06 +00:00
Ross Poulton
ecd4f2ce42 Remove Transifex image from README as GitHub can't show it due to https usage. 2011-02-07 07:54:11 +00:00
Ross Poulton
6d1df855d7 Add link to Transifex translation project 2011-02-07 07:50:47 +00:00
Ross Poulton
6527ad0d55 Add author info to English language file 2011-02-07 07:42:37 +00:00
Ross Poulton
6262bec02f Remove un-minimised flot JavaScript 2011-02-07 07:40:18 +00:00
Ross Poulton
f8c175204d Add 'flot' charting library, ready to migrate charts from Google to a locally-hosted javascript implementation 2011-02-07 07:37:25 +00:00
Bruno Clermont
37de73b2a2 Rename categories to kb_categories 2011-02-06 17:51:25 -05:00
Bruno Clermont
000f53ad4c Merge remote branch 'upstream/master' 2011-02-06 17:49:36 -05:00
Andreas Kotowicz
594be07b26 check if queue id is given for new ticket. this is useful if 
you want to provide a link for the appropriate queue.
 2011-02-06 19:17:55 +01:00
Andreas Kotowicz
2d302ceba6 sort list of users by username in helpdesk/tickets/X/cc/add/ 2011-02-06 18:49:07 +01:00
Andreas Kotowicz
8ed7debbdf quickfix for bug https://github.com/rossp/django-helpdesk/issues#issue/33 
we need to figure out why in this particular case, 'request' is a string.
 2011-02-06 13:30:04 +01:00
Andreas Kotowicz
b40d4511a3 dropdown menu for saved queries - removes previously used div. 2011-02-05 22:31:12 +01:00
Ross Poulton
613b2fc132 Rebuilt HTML documentation 2011-02-05 05:11:34 +00:00
Ross Poulton
a15c8e0e23 Add license to documentation 2011-02-05 05:09:19 +00:00
Ross Poulton
7704f5cc15 Remove TOC from README 2011-02-05 05:01:09 +00:00
Ross Poulton
36399ff392 Update README 2011-02-05 04:59:24 +00:00
Ross Poulton
d1f1b63352 Migrate README to reStructuredText 2011-02-05 04:54:37 +00:00
Ross Poulton
ad93e7c884 Update README 2011-02-05 04:51:34 +00:00
Ross Poulton
9d4a715804 Fix links in spam.rst 2011-02-05 04:37:23 +00:00
Ross Poulton
6649d998e0 Update formatting in documents 2011-02-05 04:29:50 +00:00
Ross Poulton
ac37198e3f Add first round of proper documentation. Mostly taken from the README at this stage. 2011-02-04 23:13:37 +00:00
Bruno Clermont
7e84935853 Fix issue when user does not have yet settings 2011-02-03 19:40:15 -05:00
Bruno Clermont
5b47370ec6 Add default value for KBItem vote and positive vote 2011-02-03 17:15:03 -05:00
Andreas Kotowicz
d6602e96d7 keep new lines in html emails 2011-02-03 14:02:14 +01:00
Andreas Kotowicz
2577d3704a introduce status DUPLICATE. This is somethimes useful. 
The number of the original bug can written inside the
'comment / resolution' field.
 2011-02-03 12:42:51 +01:00
Andreas Kotowicz
a780f51466 sort list of users by username - makes it easier to find the person you 
are looking for.
 2011-02-03 12:21:01 +01:00
Ross Poulton
99183ce6a5 Merge branch 'kotowicz-master' 2011-02-03 10:19:33 +00:00
Andreas Kotowicz
af3b1f1c75 templatetag for saved queries: 
I'm using user_saved_queries_ in base.html so that we can distinguish it
 from 'user_saved_queries' in 'views.staff.ticket_list'
 2011-02-03 11:19:46 +01:00
Ross Poulton
6a2ab522c0 Increment version number for updated pypi package 2011-02-03 10:12:27 +00:00
Ross Poulton
f5fc4f2139 Upgraded to jQuery 1.5 and jQuery UI 1.8.9. 2011-02-03 10:10:00 +00:00
Ross Poulton
2b1be97197 Merge branch 'master' of https://github.com/kotowicz/django-helpdesk into kotowicz-master 2011-02-03 09:28:40 +00:00
Ross Poulton
e9667109ab Fix issue with public ticket form when using custom textarea fields. 2011-02-02 20:40:46 +00:00
Andreas Kotowicz
0694fe1e2c first take on bug https://github.com/rossp/django-helpdesk/issues#issue/19: 
add div to hold list of queries
 show 'load saved query' in header if 'user_saved_queries' is present
 modified 'dashboard' and 'view_ticket' so that they return 'user_saved_queries'
 2011-02-02 13:50:03 +01:00
Ross Poulton
208abd41f3 Fix example cron task for create_escalation_exclusions 2011-02-02 11:59:43 +00:00
Ross Poulton
af3bf1889a Ticket display fixes: fix cycling of odd/even rows; float edit/delete to right to allow the ticket name to span across two columns. 2011-02-02 11:54:30 +00:00
Ross Poulton
3ef9f7c7aa Document custom fields in README, and add AUTHORS file listing contributors I could remember. 2011-02-02 11:40:40 +00:00
Ross Poulton
9f68c8ef99 Custom fields: help_text doesn't need to be mandatory. 2011-02-02 11:37:38 +00:00
Ross Poulton
ebe0382725 Initial shot at custom fields on Ticket model. Manage these fields via Django admin. 2011-02-02 11:22:46 +00:00
Ross Poulton
723b4f1881 Remove further references to Jutda Helpdesk, changing them to django-helpdesk. 2011-02-02 10:25:32 +00:00
Ross Poulton
e322f0644d Continue previous fix and apply carriage returns to end of all text templates 2011-02-02 09:43:42 +00:00
Ross Poulton
4241770c65 Update updated_submitter email in initial_data.json (existing users need to update the DB) to add more carriage returns after the final URL as it was running into the footer and became unclickable. Thanks to kotowicz for the heads-up (Issue #21) 2011-02-02 09:35:54 +00:00
Ross Poulton
adfee38439 Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks. 2011-02-02 08:31:51 +00:00
Ross Poulton
b3c53f1bc8 Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install. 2011-02-02 08:15:49 +00:00
Ross Poulton
107ec742b1 Reword footer to refer to django-helpdesk rather than Jutda Helpdesk 2011-02-02 08:10:29 +00:00
Ross Poulton
1aba9e2475 Moved login/logout templates into templates/helpdesk/registration/ rather than templates/registration/, so the helpdesk templates don't overwrite site-specific ones. Thanks to kotiwicz for the patch to issue #13. 2011-02-02 08:05:33 +00:00
Ross Poulton
ef1fdbc399 Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix. 2011-02-02 08:02:39 +00:00