holm/django-helpdesk
1
0
Fork 0
forked from extern/django-helpdesk
Code Issues Pull Requests Packages Projects Releases Wiki Activity
1,313 Commits 1 Branch 37 Tags 26 MiB
c3746ce7b0
Commit Graph

780 Commits

Author SHA1 Message Date
vzagorovskiy
40af08ee84
Attribute color is not allowed here 2018-02-24 10:33:14 +03:00
Sourav Basu
2f0f30faa6 Renaming migration 2018-02-20 16:34:33 +05:30
Sourav Basu
c1ead6dc75 Adding missing migrations 2018-02-20 16:29:08 +05:30
Garret Wassermann
95ee61fe90 Fix PEP8 errors 2018-02-16 05:04:10 -05:00
Garret Wassermann
113880bc3a Compare user IDs to determine if same user, and add simple test case, to fix #588 2018-02-16 05:00:22 -05:00
Garret Wassermann
55b55edb90 Fix bug in get_email where HTML tags sometimes included in text, reported in #565 2018-02-13 22:25:50 -05:00
Garret Wassermann
45115ba5c7 Actually fix #582 according to quickcheck unittests 2018-02-07 03:01:27 -05:00
Garret Wassermann
73698e8873 More testing 2018-02-07 02:53:40 -05:00
Garret Wassermann
31887504fd seperate out text for better logging of error 2018-02-07 02:46:13 -05:00
Garret Wassermann
0bddf819f7 merge upstream 2018-02-07 02:16:41 -05:00
Garret Wassermann
a10c662207 Patch for #582, POP3 processing error on py3 2018-02-07 02:14:28 -05:00
Garret Wassermann
2852e7ba28
Merge pull request #586 from aesdev/master 
Fix for Email Issue while pulling CC and ValueError for public homepage
 2018-01-12 13:55:01 -05:00
Dilip Dwarak
cf85c3d9ab Fixe for Email Issue while pulling CC and ValueError for public homepage 2018-01-11 14:49:21 -05:00
Garret Wassermann
75f54dd233 Testing quicktest.py 2018-01-11 02:19:49 -05:00
Garret Wassermann
ed0596e430
Merge branch 'master' into feature-public-ticket-defaults 2018-01-10 13:18:29 -05:00
Arne Brutschy
f3e52a2f12 Adds pre-defined values for public tickets 
This commit adds three new settings that allow the operator to
pre-define the `queue`, `priority` and `due_date` fields for public
tickets. If one of these settings are present the corresponding input
field is hidden from the form.

The settings are the following:

    HELPDESK_PUBLIC_TICKET_QUEUE = 'website'
    HELPDESK_PUBLIC_TICKET_PRIORITY = 2
    HELPDESK_PUBLIC_TICKET_DUE_DATE = ''

If the due date is set to the empty string, no due date is saved in the
ticket (analogously to the form). The other settings should be
self-explanatory.
 2018-01-09 14:53:05 +01:00
Garret Wassermann
bad1ece1c5 Remove offending CSS comment again to address #479 2017-12-29 01:03:16 -05:00
Garret Wassermann
31b49ab2f6 Merge branch 'master' into develop 2017-12-28 09:32:14 -05:00
Garret Wassermann
aa63e8f299 Really fix py 2 imp/importlib 2017-12-28 09:26:14 -05:00
Garret Wassermann
4b78704180 Fix error on python 2 2017-12-28 09:22:57 -05:00
Garret Wassermann
3ccd6c8dc8 Merge 0.2.6 Django 2.0 updates 2017-12-28 09:16:01 -05:00
Garret Wassermann
d18ce1f1d5 Bump version to 0.2.6 to fix remaining Django 2.0 warnings 2017-12-28 09:11:34 -05:00
Garret Wassermann
523329eab5 Merge 0.2.5 bugfixes and Django 2.0 changes 2017-12-28 07:43:10 -05:00
Garret Wassermann
5112f0dfd0 Address deprecation warnings to be compatible with Django 2.0 2017-12-28 07:23:51 -05:00
Garret Wassermann
0d2df19835 Fix collectstatic errors, as reported in #479 2017-12-28 06:04:05 -05:00
Garret Wassermann
142c291afb Merge 0.2.4 bugfixes 2017-12-18 00:45:36 -05:00
Garret Wassermann
e19666b729 Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577 2017-12-17 23:47:48 -05:00
Garret Wassermann
8972baddda Remove dead jqplot code from report output, and remove unused jqplot plugin from static/ directory 2017-12-17 23:23:03 -05:00
Garret Wassermann
fca81ac38c Remove duplicate jquery files, update public_base to point to jquery included in vendor/ directory 2017-12-17 23:16:14 -05:00
Garret Wassermann
2d8d8dcf0c Remove offending comment in jquery-ui.min.css, as previously reported in #479 2017-12-17 23:09:12 -05:00
Garret Wassermann
230b9d7ed0 Fix broken try-except statement in lib, for #577 2017-12-15 20:35:41 -05:00
Garret Wassermann
03599f462b Catch exception when someone enters a non-integer text into the public ticket view form, #576 2017-12-15 20:28:39 -05:00
Garret Wassermann
1d63e25855 Improve permissions to view pages, to partially address #326 2017-12-15 17:18:54 -05:00
jeson_peng
6ff5799bef fix typo in new chinese support in emailtemplate, demo is ready at helpdesk.pengel.cn 2017-12-11 15:53:43 +08:00
Garret Wassermann
92b43ef495 Merge master 0.2.3 bugfixes into develop 2017-12-09 23:02:12 -05:00
jeson_peng
2007fcdc30 add translation for chinese, zh_Hans is the new locale support code for django 2017-12-09 18:52:39 +08:00
Garret Wassermann
a6c1469bfb Update zh_CN translation, see #571, thanks pjsong! 2017-12-08 11:53:27 -05:00
Garret Wassermann
47f92eba1e More PEP8 fixes for get_email 2017-12-06 02:59:50 -05:00
Garret Wassermann
9340e149d5 Wrap IMAP login attempt in a try except, log error if session timeout and exit script gracefully to prevent crashes, to address #568 2017-12-06 02:55:31 -05:00
Garret Wassermann
a2c10edb35 Fix bytes/str confusion in Py3 after address naked except 2017-12-06 02:28:18 -05:00
Garret Wassermann
c085dba901 Trying to actually fix naked except 2017-12-06 02:21:46 -05:00
Garret Wassermann
0b249e1693 Fix error importing django settings due to naked except 2017-12-06 02:11:45 -05:00
Garret Wassermann
bc0125421b Fix PEP8 errors detected by new pycodestyle script 2017-12-06 02:06:07 -05:00
Garret Wassermann
dffab1bb6a PEP8 fixes for test_get_email.py 2017-12-05 03:52:38 -05:00
Garret Wassermann
fca6b483f2 Add PGP signed email test case to get_email tests, for #567 2017-12-05 03:47:05 -05:00
Garret Wassermann
32cc5e2496 Patch for handling base64 encoding on Py 2 and 3, to address #567 2017-12-05 02:51:15 -05:00
Garret Wassermann
65c1d05eef Use BeautifulSoup to get text out of HTML-only emails, to address issue in #565 2017-10-31 03:24:04 -04:00
Garret Wassermann
8f375e1379 Address bytes/str issue with POP3 email in get_email script, to address #565 2017-10-31 01:24:26 -04:00
Garret Wassermann
6e2a16e5a6 Fixing unit tests for python3 for custom staff filters 2017-10-30 05:07:44 -04:00
Garret Wassermann
27ee01449e Add missing imports for custom staff filters 2017-10-30 03:41:49 -04:00
Garret Wassermann
3a1bd76e75 Merge custom staff filter, PR #239 2017-10-30 03:17:40 -04:00
Garret Wassermann
ee1cae07a4 Change ticket sorting via form, to fix #562 2017-10-28 10:47:46 -04:00
Manuel Saelices
36d4b7ec0d Merge branch 'master' into feat-raise-404-if-anon 2017-10-04 03:46:28 +02:00
msaelices
7b022fa1e0 If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible 2017-10-04 03:43:32 +02:00
zodman
f06cbce07c fix the python3 2017-09-27 12:50:51 -05:00
zodman
03a57bdc5f fix get_email from gmail imap 2017-09-27 12:40:47 -05:00
zodman
540531c916 fix css 2017-09-26 17:06:34 -05:00
Garret Wassermann
96cae9bdd5 Added better logging for case when IMAP folder may not exist when check IMAP messages, to address issue in #536 2017-09-13 01:44:36 -04:00
Garret Wassermann
478095ca7e Fix missing templatetag load, to address #549 2017-09-13 01:17:05 -04:00
Garret Wassermann
612a743069 Merge remote-tracking branch 'upstream/master' 2017-09-12 20:57:26 -04:00
Garret Wassermann
c69f752f1c Django 2.0 requires explicit parameters; must go back and change others 2017-09-12 20:57:10 -04:00
Will Stott
b99b55e426 Miscellaneous debug log additions. 2017-09-06 16:22:06 +01:00
Garret Wassermann
40ab600ad6 Merged in better handling of attachments, for #468 2017-08-30 15:18:22 -04:00
Garret Wassermann
1e11e227ff Update ticket_view for Python 2 and 3, to correct a 500 error in #494 2017-08-30 10:49:56 -04:00
Garret Wassermann
04a3c3ff5a Update decodestring to decodebytes for Py3 since string name was deprecated in py3.1 2017-08-30 10:48:16 -04:00
Garret Wassermann
043a40682f Merge pull request #494 from Heteroskedastic/issue#493 
- issue #493: internal error 500 on save query
 2017-08-30 10:40:46 -04:00
Garret Wassermann
c3eeb15b61 Merge pull request #540 from msaelices/master 
Fix `AttributeError` while staff user does a mass update in some tickets using the `Close (Send E-mail)` action
 2017-08-20 21:46:02 -04:00
Garret Wassermann
02b39adf8e Merge pull request #542 from msaelices/unicode-ticket-issue 
Fix `UnicodeEncodeError` when ticket has an special char using python2 and user goes to the admin page.
 2017-08-20 21:20:18 -04:00
Garret Wassermann
c781644e34 Merge pull request #518 from gwasser/fix_cc_user_email 
Fix get_email issue when user does not have an email
 2017-08-20 21:13:07 -04:00
msaelices
d264c46385 Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page. 2017-08-21 02:15:07 +02:00
msaelices
f931dd4dba Fix AttributeError while staff user does a mass update in some tickets using the Close (Send E-mail) action. 2017-08-21 01:26:45 +02:00
Garret Wassermann
a0fb315c3b Fix PEP8 errors 2017-07-30 20:33:25 -04:00
Garret Wassermann
f6c323c9ab Fix binary attachments to outgoing email, and handle case when it is plain text, to address #502 2017-07-17 05:04:25 -04:00
Garret Wassermann
4e81d64390 Put es in list of common translation languages for settings 2017-07-17 03:56:22 -04:00
Garret Wassermann
c8ee3815ec Fix num_to_link error, was leaving off a letter of text if next to the ID, to address #511 2017-07-16 19:58:11 -04:00
Garret Wassermann
9fd170f707 Add test for num_to_link function 2017-07-16 19:53:05 -04:00
Garret Wassermann
a42a5b8aeb Add missing num_to_link in ticket description, to address #513 2017-07-16 19:38:30 -04:00
Garret Wassermann
8a49babfe5 Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530 2017-07-16 19:30:59 -04:00
Garret Wassermann
9f9cdeec6c Show ticket ID in title of page so easier to use with many tabs open, to address #525 2017-07-16 19:24:16 -04:00
andresf01
d1f35f1299 Only update by email 2017-07-11 11:59:56 -05:00
andresf01
7386a45784 Fixed encoding error in get_email 2017-07-11 10:09:47 -05:00
andresf01
db223abe27 Added email footer (es) 2017-06-28 11:27:10 -05:00
Garret Wassermann
9bda30d09f Merge pull request #522 from gwasser/update_statics 
Update statics
 2017-06-25 20:45:39 -04:00
Jonas Schnelli
a40bbdbecb
Make sure binary MIME attachments will be base64 decoded 2017-06-20 08:35:43 +02:00
Daryl Egarr
ef0ba19a3b Enhancements to Admin (#524) 
* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.

* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.

* Revert "Merge pull request #519 from mrkiwi-nz/master"

This reverts commit 410f59ad16, reversing
changes made to fde06d3ab1.

* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.

* Merge pull request #519 from mrkiwi-nz/master

Added some helpful columns and filters to the follow-up list page.

* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
 2017-06-19 14:34:36 -04:00
Daryl
55a69efcf9 Added some helpful columns to the follow-up list page. 2017-06-14 16:20:55 +12:00
Garret Wassermann
e8d1ffbe21 Fix issue where a django user may not have an associated email address and therefore get_email.py will barf 2017-06-14 00:00:31 -04:00
Chris Coetzee
399e01b04c Make saved_queries.py printing python 3 compatible 2017-06-09 22:43:48 +02:00
Garret Wassermann
11b9959127 Remove the assigned_cc html tag from the fixtures, typo? 2017-06-03 17:28:12 -04:00
andresf01
559a5a4a43 Added 'es' translation to email templates 2017-06-02 11:44:49 -05:00
andresf01
5c16f3ba50 Email templates translated to es until pk:90 2017-06-01 17:34:25 -05:00
Garret Wassermann
23898fbf35 Update flot-tooltip to 0.9.0 2017-05-26 16:05:19 -04:00
Garret Wassermann
1e9c4888b9 Update flot to 0.8.3 2017-05-26 16:03:55 -04:00
Garret Wassermann
126cea454b Update bootstrap-social to 5.1.1 2017-05-26 15:58:59 -04:00
Garret Wassermann
8c4c1aa274 Update datatables Responsive plugin and move to datatables directory 2017-05-26 15:56:43 -04:00
Garret Wassermann
1471f5d799 Update datatables to 1.10.15 2017-05-26 15:34:10 -04:00
Garret Wassermann
f2aa616a14 Update metismenu to 2.7.0 2017-05-26 15:30:04 -04:00
Garret Wassermann
59be4b8a9b Update morris.js to 0.5.1 (actually mostly just add README, we already had 0.5.1 but it was incorrectly labeled in files from website 2017-05-26 15:27:38 -04:00
Garret Wassermann
f05f45adce Update raphael.js to 2.2.1 2017-05-26 15:24:34 -04:00
Garret Wassermann
b0677037ff Update jquery-ui to 1.12.1 2017-05-26 15:12:41 -04:00