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Author	SHA1	Message	Date
demo	049b75182b	removed forgotten pdb	2011-11-28 18:53:01 +01:00
demo	b74f6914b2	handle the case when recipients is not str but unicode	2011-11-28 18:13:07 +01:00
Alex Garel	a6f7bd8a25	added css class on ticket actions in ticket_desc_table	2011-11-10 18:10:17 +01:00
Alex Garel	5000413bf0	fixes in french mail templates (passed all through tidy)	2011-11-10 17:36:58 +01:00
Alex Garel	7b594cfdc0	Added a warning if no message notification template found in database	2011-11-10 12:19:57 +01:00
Alex Garel	89cc11cb8e	French translations for notifications and headers / footers	2011-11-10 12:18:16 +01:00
Alex Garel	d78ea39c69	Document the need of 'django.core.context_processors.request' ... in docs/settings.rst	2011-11-09 18:29:57 +01:00
Alex Garel	ab84017dd5	more fixes on templated mail and safe context	2011-11-09 16:37:37 +01:00
Alex Garel	08efeb1fc9	fixing month index error in reports ... month has to span from 0 to 11 not 1 to 12	2011-11-08 17:57:26 +01:00
Alex Garel	23463c902e	Using safe_template_context to build templated email context forms.py ... Without this send_templated_mail does not work (Exception on context['queue'].get('locale', 'en')	2011-11-08 17:31:05 +01:00
demo	3453de52d5	corrected doc on migrate to fit actual needs	2011-11-08 16:14:04 +01:00
Ross Poulton	6e33408a7d	Merge branch 'master' of github.com:rossp/django-helpdesk	2011-11-08 18:01:00 +11:00
Ross Poulton	3d4c46704a	Incrememtn version number & rebuild for PyPi	2011-11-08 18:00:22 +11:00
Ross Poulton	dd61932294	Allow users to define the display order of custom fields. Closes GH-75. ... Thanks to Andreas K for the suggestion!	2011-11-08 17:59:34 +11:00
Ross Poulton	78f515d594	Add Italian translation, thanks to Stefano Brentegani.	2011-11-06 00:05:58 +00:00
Ross Poulton	acbcfebef5	Update urlconf to recognise KB category slugs that include numbers. Closes #68.	2011-11-05 01:23:35 +00:00
Ross Poulton	2aaaf57504	Pull in changes from bclermont to fix content-type handling on queues when processing incoming e-mail. Closes GH-70.	2011-11-05 00:56:53 +00:00
Ross Poulton	d44fba380d	Update all translations. Closes #71.	2011-11-05 00:47:29 +00:00
Ross Poulton	dc11480474	Merge pull request #69 from maccesch/master ... Multiple small fixes including get_email issues, add German e-mail templates to initial data, add more transalation strings.	2011-09-06 02:34:57 -07:00
maccesch	85bf169025	fixed the "take" link when viewing a ticket to create a proper follow up	2011-09-05 20:40:53 +02:00
maccesch	70a2cd9271	fixed email sending when no locale is specified in queue	2011-09-05 19:16:22 +02:00
maccesch	c4fa11719f	fixed get_email management command	2011-09-05 18:42:41 +02:00
maccesch	652f847c3b	fixed email locale detection	2011-09-01 17:23:31 +02:00
maccesch	c8be4b03e2	added german email templates	2011-09-01 17:16:55 +02:00
maccesch	4c47c34b37	translation fixes	2011-09-01 13:29:02 +02:00
maccesch	dcec449939	small fixes and translation	2011-09-01 13:01:03 +02:00
Ross Poulton	e2407151ab	Add note about database collation needing to be UTF-8 for MySQL. Closes GH-65.	2011-07-01 18:34:24 +10:00
Ross Poulton	3c567bf6fb	Merge branch 'master' of github.com:rossp/django-helpdesk	2011-07-01 18:15:19 +10:00
Ross Poulton	5a64c1bbad	Fix UnicodeEncodeException errors when submitting tickets with non-ASCII characters. Thanks to gjedeer for the patch!	2011-07-01 18:13:01 +10:00
Ross Poulton	3b43cec5cf	Merge pull request #64 from joshuajonah/master ... Added flexibility to disable the knowledgebase by using settings.HELPDESK_KB_ENABLED = False.	2011-06-15 01:20:26 -07:00
Ross Poulton	01405d489a	Update translations to latest data from Transifex.	2011-06-15 07:52:51 +00:00
Joshua Jonah	b546b0b879	Added attribution to public_base.html. ... Added missing i18n tag to attribution.html.	2011-06-10 08:22:40 -04:00
Joshua Jonah	7daf3a7552	Consolidated attribution in footer to a single file for easier override without having to subclass more than one template.	2011-06-09 11:41:32 -04:00
Joshua Jonah	e73f45e4f6	Added ability to turn of KB (my business doesn't need it)	2011-06-09 11:24:33 -04:00
Ross Poulton	9cad876f71	Update translations	2011-05-17 20:16:00 +10:00
Ross Poulton	cc4ea9a4f8	Add filtering by Date range. Allow users to filter stats screens by saved queries (closes GH-58)	2011-05-13 08:02:59 +10:00
Ross Poulton	04ad20d42f	Remove SVN lookup at bottom of staff pages - not required now we're on Git.	2011-05-12 09:08:32 +10:00
Ross Poulton	afea90b2d2	Bugfix - typo in views/staff.py	2011-05-12 09:01:35 +10:00
Ross Poulton	0afbf85b3f	Update translations	2011-05-11 20:09:04 +10:00
Ross Poulton	ac95f9d893	Overhaul reporting: remove custom SQL commands for compatibility reasons. Code is MUCh simpler now. Also allows user to specify a saved search query via GET paramater - need to add links to this, as it lets them filter charts - very useful\!	2011-05-11 20:07:46 +10:00
Ross Poulton	eea960f9b9	Update spanish translation	2011-05-10 19:27:34 +10:00
Ross Poulton	8b6fbd8965	Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43	2011-05-10 19:27:11 +10:00
Ross Poulton	50e1e1ea23	Update version number ready to push to PyPI	2011-05-09 21:50:49 +00:00
Ross Poulton	40dead831e	Update spanish translation from Transifex	2011-05-10 08:01:48 +10:00
Ross Poulton	2a7b76661e	URL custom fields are now hyperlinked when viewing tickets.	2011-05-10 07:55:06 +10:00
Ross Poulton	f4864ef34d	Show custom fields when editing tickets. Closes GH-24.	2011-05-10 07:54:44 +10:00
Ross Poulton	3143347543	Change MEDIA_URL to STATIC_URL in report output.	2011-05-06 17:04:39 +10:00
Ross Poulton	5e7f98dbb6	Formatting fixes for README	2011-05-06 17:02:36 +10:00
Ross Poulton	c3a4c4c8ba	Add capability for users to delete their saved queries.	2011-05-06 16:55:52 +10:00
Ross Poulton	953dab3978	Fix a few formatting errors introduced in last commit.	2011-05-06 16:55:42 +10:00