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1210 Commits

Author SHA1 Message Date
Tom Weber
87ab8284e2 Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled 2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise 2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres 2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7 Fix translations 2020-11-05 17:17:11 +01:00
bbe
315cd34864 Create helpdesk-customize to remove 404 error in console. 2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd Disable Date Range option in Filter Box if the to_date already provided 2020-11-05 16:47:32 +01:00
bbe
f68826496b Fix the filterBuilderRemove and update var keyword to let or const 2020-11-05 16:46:09 +01:00
bbe
77ab80672f Reformat ticket_list.html 2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature 
New feature:  Merging tickets
 2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b revert blocktrans indenting 2020-10-31 18:41:31 +01:00
bbe
1788f2fb84 Update ticketCC views and also reformat HTML files along with some improvements in form errors. 2020-10-31 18:33:41 +01:00
bbe
7564c5739b Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address. 2020-10-31 18:24:22 +01:00
bbe
177ba8f963 Add test for the add_email_to_ticketcc_if_not_in ticket function 2020-10-31 17:54:29 +01:00
bbe
391cc000b8 Better display for table heading 2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d Update french translations 2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b Create test for the merge view 2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff Add assigned_to attribute to be merged 2020-10-30 23:12:09 +01:00
bbe
41b5715b7d Add comments and refactor variables names 2020-10-30 22:19:21 +01:00
bbe
00a18d8f54 Restrict possible tickets to merge to the ones that haven't been already merged. 
Also check that all selected tickets are within the same queue.
 2020-10-30 20:19:50 +01:00
bbe
da5028d51a Redirect e-mail for a merged ticket to the ticket it has been merged to 2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e Show line breaks in custom field values (when multi lines) 2020-10-30 19:58:01 +01:00
bbe
e8f6756750 Add newline in text part before the footer when sending mail 2020-10-30 19:57:23 +01:00
bbe
5fce1964de Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context. 2020-10-30 19:56:38 +01:00
bbe
41c1e765c2 add default empty when a ticket custom field value is null 2020-10-29 23:33:22 +01:00
bbe
49735dbcda Reformat ticket page and show in which ticket it has been merged to 2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket. 
Also add new template tag filter to use the dictionary get function in template.
 2020-10-29 23:32:02 +01:00
bbe
9795167d9b Add merged_to information to ticket 2020-10-29 23:29:16 +01:00
bbe
64a3b146d3 Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master 2020-10-23 16:40:13 +02:00
bbe
58a5387779 Show Due date on public view ticket if it is set. 
Also change default to empty string when a custom field value is None.
 2020-10-23 16:24:35 +02:00
bbe
4ee74e6667 Better public create ticket form with the initialization of the datepicker for due date as a media. 
Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
 2020-10-23 16:23:47 +02:00
bbe
dc503b0437 Fix #739 2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master 
Display custom fields with bootstrap `form-control` css class
 2020-10-20 12:11:10 -04:00
bbe
ea558d71f3 Display custom fields with bootstrap form-control css class 2020-10-20 11:51:55 +02:00
Garret Wassermann
c0f1370974 Remove merge text accidentally left in, for #889 2020-10-15 14:35:33 -04:00
Garret Wassermann
46b7f78968 Update web dependencies: jquery, fontawesome, bootstrap 2020-10-14 23:41:43 -04:00
alligatorbait
eca0f16806 bug fix data may be referenced when not set 2020-10-14 16:58:37 -06:00
alligatorbait
628b734451 bug fix ak.baseurl set before ak initialized 2020-10-14 16:46:41 -06:00
Tom Weber
b33ee08d5d customizable navigation header template available for override 2020-10-13 20:12:09 -06:00
Tom Weber
14b53bb498 Updated references to functions being tested and corrected test named test_get_email_quiet_option 2020-10-13 18:30:01 -06:00
Thomas Weber
58a23fed13 Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value 2020-10-13 13:01:18 -06:00
Thomas Weber
d3cb9fdf23 Corrected date_created field to current created field as it exists in models.py 2020-10-13 11:20:58 -06:00
Thomas Weber
39d810778a filter import updated to Django recommended syntax, changed to decorator, and only filter user field if authenticated 2020-10-13 11:20:09 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master 2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master 
Fix errors on 0.3.x branch especially relating to django 3.x
 2020-10-13 03:35:42 -04:00
alligatorbait
937a048a9b Updated load static in templates to current syntax 2020-10-12 16:30:25 -06:00
alligatorbait
f9f975932b available_attrs was removed from Django as it was only used as a Python 2 bug workaround 2020-10-12 16:11:07 -06:00
alligatorbait
e50225a67c remove missing import and usage of apply_query 2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6 Merge bugfixes from 0.2.23-devel 2020-10-12 03:19:46 -04:00
Garret Wassermann
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations 
Missing Migrations for 0.2.22 for boolean fields
 2020-10-11 13:22:35 -04:00
Jay Turner
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models 2020-10-10 13:28:27 +01:00
Benbb96
37713db32a Show username of ticket's owner in ticket_list if user has no full name nor email 2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6 Fix an error when creating a ticket with a submitter email that is shared by multiple users 2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137 Fix the call the user setting for tickets per page 2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore. 2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x 
Verify ticket.assigned_to is set before attempting to access id property
 2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17 Fix tests 2020-10-08 00:48:03 +02:00
bbe
bcec57dafe Display total row in report output. 2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b Verify ticket.assigned_to is set before attempting to access id property 2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4 
Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
 2020-08-19 13:11:32 -04:00
typonaut
ff171e3c38
Update kb_item.html 
Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
 2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html 
Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
 2020-08-19 18:02:20 +01:00
chris hellberg
c66d523f66 Added endblock statement to ticket_list.html 2020-08-18 11:55:45 -04:00
chris hellberg
e6847e916e added cancel changes button to edit ticket page 2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2 
Update kb_category.html - space after colon in H2 heading.
 2020-08-15 13:28:06 -04:00
typonaut
604306d738
Update kb_item.html 
Fixed a minor typo: space after colon in H2 heading
 2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html 
Fixed a minor typo: space after colon in H2 heading.
 2020-08-15 16:28:29 +01:00
Timothy Hobbs
ba321462c3
Attempted fix for #849 
Probably fixes #849
 2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597 Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup 2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d Rename and document the maximum email attachment size setting, to address #846 2020-07-30 02:54:03 -04:00
Garret Wassermann
981eb323c2 Try a real fix for #832, parse comma in email sender 2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8 fix Chinese spell and add some messages 2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef Better handling of sender email 2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438 Pycodestyle fixes 2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d Use python getadddresses() function to better handle UTF-8, to address #832 2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method 2020-07-20 16:43:55 +02:00
Garret Wassermann
fcde14b82c Fix pycodestyle warnings 2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184 ensure log handler is freed, #844 2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler 
fix<process_email>: free the log file handler after it's not used anymore
 2020-07-20 07:58:05 -04:00
Garret Wassermann
ee4b32254f
Merge pull request #837 from Benbb96/patch-1 
Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
 2020-07-07 11:53:13 -04:00
Benbb96
95feded289
Update ticket_list.html 
Fix Keyword filter box which didn't show up even if it is in saved query.
 2020-07-07 11:04:31 +02:00
bbe
d961b2b692 Fix KnowledgeBase item score 2020-06-29 14:47:37 +02:00
Benbb96
1765eb7004
Update ticket_list.html 
Fix javascript buttons for bulk select all/none/inverse
 2020-06-19 10:05:29 +02:00
bbe
ff77aa0fe3 A ticket cannot depends on itself or on a ticket already depending on it 2020-06-12 15:34:39 +02:00
bbe
bec486817c Add "Shared" to translation 2020-06-10 11:35:45 +02:00
bbe
4cdea81ae7 Fix a bug with the field label in the ticket form creation. It was translated twice. 2020-06-09 17:31:31 +02:00
bbe
5775de5c4e Add "here" word in translations 2020-06-09 16:29:18 +02:00
bbe
220566caf3 Compile French Translations 2020-06-09 16:21:38 +02:00
bbe
25a2e5130b Update French Translations 2020-06-09 16:18:09 +02:00
bbe
812f711da7 Fix HTML format error in french templates. 
Change the date format.
Replace Unknown by Inconnu.
Remove extra whitespace.
Correct some french translations.

Correct an error in the "closed_cc" template for every languages.
 2020-06-05 11:26:41 +02:00
Tom Bernens
7dcbe69090 missing a couple " 2020-06-01 17:52:20 -07:00
Tom Bernens
041f707dba forgot end with 2020-06-01 17:50:42 -07:00
Tom Bernens
5f910a72e0 forgot an add 2020-06-01 17:49:50 -07:00
Tom Bernens
1ea2a9cba9 no message 2020-06-01 17:49:10 -07:00
Tom Bernens
9461705591 I was over thinking that 2020-06-01 17:47:54 -07:00
Tom Bernens
a85223e7a5 only create the control if the page number is in the paginator range 2020-06-01 17:20:11 -07:00
Tom Bernens
c854ff764a add -5? 2020-06-01 17:11:33 -07:00
Tom Bernens
b1914bad14 template language arithmatic 2020-06-01 17:08:30 -07:00
Tom Bernens
df6a8a3778 add first and last page controls 2020-06-01 17:06:44 -07:00