Jachym Cepicky
ce82ddb9f9
Merge branch 'develop' into images_for_kb
2019-03-09 23:46:26 +01:00
Jachym Cepicky
db0f286989
adding support for images as knowledgebase attachment
2019-03-09 23:41:26 +01:00
Garret Wassermann
27cf481c0b
Merge pull request #733 from auto-mat/utf
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Add test for #732 , unicode characters in description
2019-03-09 14:51:29 -05:00
Jachym Cepicky
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
Timothy Hobbs
5e9fed2d46
Add failing test for #732
2019-03-09 00:00:32 +01:00
Jachym Cepicky
ffef07eef9
Resize too big images
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Some too big images, if they are animated GIF's and overflow the page size, are not animated any more.
We use animated GIFs for the demonstration how to do things in the knowledge base. This fix makes the GIFs move, even if they are big.
2019-03-07 11:23:37 +01:00
Garret Wassermann
37be1346cd
Merge pull request #729 from auto-mat/quoted-printable
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Decode quoted-printable html bodies when getting email
2019-03-06 11:27:10 -05:00
Jachym Cepicky
57018e1aa0
adding tests
2019-03-06 15:03:47 +01:00
Jachym Cepicky
d4f1f85b29
Markdown for Knowledge base, ticket and comments.
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Removed markdown-deux
2019-03-06 14:42:57 +01:00
Timothy Hobbs
2c3ce8903f
Decode quoted-printable html bodies when getting email
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Fixes #719
2019-03-06 14:21:30 +01:00
Garret Wassermann
4fb6c40c4e
Merge pull request #717 from OpenGeoLabs/time_tracking
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Basic support for tracking time spent on tickets and follow-ups
2019-02-24 15:18:01 -05:00
Jachym Cepicky
4bd54e8bf3
adding tests
2019-02-24 20:46:48 +01:00
Jachym Cepicky
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
Garret Wassermann
344dd75a1c
Address multipart mime ending up in description, for #700
2019-02-16 02:18:07 -05:00
Garret Wassermann
f6fe5a7834
Merge remote-tracking branch 'upstream/develop' into develop
2019-02-15 19:45:18 -05:00
Garret Wassermann
c97483deff
Merge 0.2.14 bugfixes
2019-02-15 19:44:41 -05:00
Garret Wassermann
64414141f7
Update ticket_cc_add template for bootstrap4
2019-02-15 19:37:46 -05:00
Garret Wassermann
a7505a1ecd
Merge pull request #720 from auto-mat/issue-700-fail
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Add failing test case for issue-700 emails without bodies
2019-02-15 17:01:38 -05:00
Timothy Hobbs
4e35082475
Add failing test case for issue-700 emails without bodies
2019-02-15 15:11:06 +01:00
Jachym Cepicky
d5aaea022a
czech translation
2019-02-06 22:07:12 +01:00
Jachym Cepicky
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
Jachym Cepicky
d02c8c818b
czech e-mail templates added
2019-02-06 11:58:32 +01:00
Jachym Cepicky
8cc0ca47f8
display list of queues only for users with right permissions
2019-02-05 15:44:06 +01:00
Jachym Cepicky
305d669e71
adding e-mail templates for czech language
2019-02-05 14:43:50 +01:00
Garret Wassermann
d9ccaacee5
Fix typo in __setattr__ in migrations, for #712
2019-02-04 11:29:17 -05:00
Garret Wassermann
e9137cce73
Merge pull request #711 from OpenGeoLabs/fix_date_picker
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set date picker format to yy-mm-dd
2019-02-04 11:18:50 -05:00
Jachym Cepicky
d4dc1c9abe
fix date picker format
2019-02-04 17:00:16 +01:00
Jay Turner
72d35232a1
Fix key errors
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KeyError: 'verboseescalation' comes up if the key isn't defined.
2019-02-03 18:03:27 +00:00
Jay Turner
d3c4d14a40
AttributeError: 'Command' object has no attribute 'option_list'
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There is a bug in the command in which option_list doesn't exist and thus, cannot be added to.
2019-02-03 17:59:17 +00:00
Timothy Hobbs
c33d6d24d0
Add pencil buttons to ticket view for easier assignment and priority setting
2019-02-02 20:40:46 +01:00
Timothy Hobbs
782aec649d
Fix links to tickets in datatables ticket list
2019-01-30 15:24:05 +01:00
Timothy Hobbs
bd070f3bec
Set voted_by to read only in knowledge base admin
2019-01-22 18:29:32 +01:00
Garret Wassermann
d7a8cb0de7
Merge 0.2.13 polish email templates
2019-01-17 09:17:54 -05:00
Wojciech Szymała
88a3b0502a
Adding Polish translation for notification templates sending by email
2019-01-17 09:25:12 +01:00
Garret Wassermann
e1f9fc03ce
PEP-8 fixes for lib.py
2019-01-02 20:08:55 -05:00
Garret Wassermann
6cfc1ca75c
Fix API changes to python-akismet, #687
2019-01-02 19:17:19 -05:00
Garret Wassermann
760c9d64dd
Remove bundled akismet in favor of pypi package dependency, for #687
2019-01-01 19:55:08 -05:00
Garret Wassermann
a5a679512c
Merge Polish translations from 0.2.11
2018-12-31 04:01:18 -05:00
Garret Wassermann
f0ca645261
Update Polish (pl) translation
2018-12-31 03:55:44 -05:00
Garret Wassermann
43ed3ac773
PEP-8 fixes for mail threading merge
2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692
Merge brunotikami/master for user and email threading, for #385 and #375
2018-12-28 10:53:28 -05:00
Garret Wassermann
7dbede6c28
More bootstrap css updates for ticket pages
2018-12-28 04:53:09 -05:00
Garret Wassermann
e9d2b5ced3
Remove duplicate buttons from nav header, use sidebar instead
2018-12-28 03:50:30 -05:00
Garret Wassermann
96e37b9730
Use small font in sidebar saved query list
2018-12-28 03:29:42 -05:00
Garret Wassermann
4e1257c68e
Split sidebar button into All Tickets and Saved Queries
2018-12-28 03:28:20 -05:00
Garret Wassermann
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
Garret Wassermann
41d71e9062
Missing breadcrumps on settings and rss pages
2018-12-28 02:41:31 -05:00
Garret Wassermann
6d3964d16c
Fix broken javascript in the ticket page
2018-12-28 02:30:13 -05:00
Garret Wassermann
984f5b1cfb
Fix styling of sidebar text for saved queries
2018-12-28 02:26:08 -05:00
Garret Wassermann
523b3065db
Update public homepage templates, based on #684 item 3
2018-12-27 23:27:29 -05:00
Garret Wassermann
74974f0030
Sidebar message when no saved queries exist, for #684 task 1
2018-12-27 21:41:41 -05:00
Garret Wassermann
6d71b62eab
Merge pull request #683 from auto-mat/email_query_param
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Enable better ticket form pre-filling
2018-12-27 17:10:15 -05:00
Timothy Hobbs
cbb15c7bcb
Change bootstrap to bootstrap4form in a few places that were missed
2018-12-27 17:28:40 +01:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling
2018-12-27 16:39:31 +01:00
Garret Wassermann
10c7e078f2
Remove generic copyright statement; users can override the attribution.html template if they wish to include a copyright statement.
2018-12-21 23:39:09 -05:00
Garret Wassermann
0c61f65060
Fix templates for knowledgebase
2018-12-21 23:37:46 -05:00
Garret Wassermann
7c64a01e6f
Fix templates and javascript for reports
2018-12-21 22:37:33 -05:00
Garret Wassermann
d5a06a8082
List number of tickets at bottom of dashboard tables
2018-12-21 21:56:07 -05:00
Garret Wassermann
9e8eb7f6b2
Fix breadcrumbs for ticket dependency pages
2018-12-21 19:30:15 -05:00
Garret Wassermann
ce51036c6c
PEP-8 fixes for lib.py
2018-12-21 19:24:33 -05:00
Garret Wassermann
967862e739
Add saved query title to breadcrumbs for better visibility
2018-12-21 19:22:16 -05:00
Garret Wassermann
2430043f4f
Remove stray icon decorator from top user menu
2018-12-21 19:17:43 -05:00
Garret Wassermann
ea8c75b884
Fix saving and loading custom queries, update for Py3/Django2.x
2018-12-21 19:14:54 -05:00
Garret Wassermann
2a3abc44fc
Fix ticket list datatables usage and select buttons
2018-12-21 18:18:46 -05:00
Garret Wassermann
4b3939c4de
Update base templates for Bootstrap 4.2.1 via CDN
2018-12-21 17:07:09 -05:00
Garret Wassermann
b2d3d6147e
Update Bootstrap CSS to v4.2.1
2018-12-21 17:06:31 -05:00
Garret Wassermann
c300f06c76
Update DataTables to v1.10.18
2018-12-21 16:52:18 -05:00
Garret Wassermann
2cd438f7b2
Demo should disable server-side processing for local demo usage
2018-12-21 16:35:26 -05:00
Garret Wassermann
625a8e85f0
Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation
2018-12-21 16:30:43 -05:00
Garret Wassermann
3555c9ce91
Update Bootstrap CSS to v4.1.3
2018-12-21 15:39:55 -05:00
Garret Wassermann
ed982fa0af
Update to Font Awesome 5.6.3
2018-12-21 15:17:27 -05:00
Garret Wassermann
5940b706c1
Merge branch 'develop' into bootstrap4
2018-12-20 21:55:24 -05:00
Garret Wassermann
a11c595a7c
PEP-8 fixes
2018-12-20 21:30:23 -05:00
Timothy Hobbs
e66c42890c
Don't crash when mail body is empty
2018-12-19 17:30:21 +01:00
Garret Wassermann
5fe98f245f
Merge branch 'develop' into bootstrap4
2018-12-15 14:03:52 -05:00
Garret Wassermann
c3746ce7b0
Rename migration for voting fix ( #652 )
2018-12-15 13:57:29 -05:00
Garret Wassermann
3a5e49452b
Merge remote-tracking branch 'shash/fix_vote' into develop for #652
2018-12-15 13:44:34 -05:00
Garret Wassermann
14d89ab9b8
Merge branch 'develop' into bootstrap4
2018-12-15 13:40:21 -05:00
Garret Wassermann
28996c05b7
Merge upstream develop
2018-12-15 13:38:54 -05:00
Timothy Hobbs
03fc062ac1
Fix datatables URL resolution
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Fixes #674
2018-12-13 17:15:53 +01:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email
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Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
Garret Wassermann
27774f6551
Update to SBAdmin 5.0.2
2018-11-03 22:42:29 -04:00
Garret Wassermann
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Timothy Hobbs
9a45d28c95
More refactors of get_email.py
2018-10-31 16:30:19 +01:00
Timothy Hobbs
97e23e86f0
Small refactor get_email.py
2018-10-31 16:30:16 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
shashwat1002
e0c03996ad
add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred
2018-10-17 23:09:43 +05:30
Garret Wassermann
150f18e9b5
Merge branch 'develop' into bootstrap4
2018-10-15 14:14:38 -04:00
Garret Wassermann
2b11a0e11a
PEP8 formatting fixes
2018-10-15 13:56:54 -04:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
Timothy Hobbs
caaa0e5158
Include ticket secret in path to new attachments in order to reduce URL guessability.
2018-10-06 21:23:44 +02:00
Garret Wassermann
7bad004780
Merge pull request #645 from auto-mat/login_wall_settings
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Login wall systems settings page
2018-09-12 10:30:54 -04:00
Timothy Hobbs
b4aafb0b54
Fix knowledge base categories display on public homepage
2018-09-12 15:29:36 +02:00
Timothy Hobbs
75632ddae4
Login wall systems settings page
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Fixes #642
2018-09-12 14:43:57 +02:00
Garret Wassermann
8f57f9d64a
Update templates to use bootstrap4form
2018-09-09 03:54:56 -04:00
Garret Wassermann
bd42f62465
Allow easier customization by importing helpdesk-customize.css
2018-09-08 23:58:45 -04:00
Garret Wassermann
fd5c356820
Merge branch 'develop' into bootstrap4
2018-09-08 22:30:18 -04:00
Timothy Hobbs
c1750a7461
Require a secret key for viewing tickets unless HELPDESK_VIEW_A_TICKET_PUBLIC is set
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Fixes #629 , #639
2018-09-08 21:29:59 +02:00
Timothy Hobbs
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
Timothy Hobbs
a12abab219
Not all fields are required
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- For example, you don't have to upload an attachment.
2018-09-05 20:28:16 +02:00
Garret Wassermann
e373d5b9d8
Merge pull request #636 from auto-mat/rss-permissions
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Only staff users should be given access to the RSS feeds
2018-09-03 18:52:16 -04:00
Timothy Hobbs
58cc18d049
Only staff users should be given access to the RSS feeds
2018-09-03 20:29:22 +02:00
Garret Wassermann
f123d78184
Continuing work on new bootstrap4 interface
2018-09-02 23:27:39 -04:00
Garret Wassermann
b610a5f492
Update breadcrumbs on ticket pages
2018-09-02 05:27:39 -04:00
Garret Wassermann
eabf32d91b
Navigation is Bootstrap 4 and SB Admin 5.0 now
2018-09-02 04:36:16 -04:00
Garret Wassermann
ac0eb7d27b
Sync with v0.2.10, update python classifiers
2018-09-01 23:20:15 -04:00
Timothy Hobbs
082b6b88f3
Add user profile links for submiters who have profiles
2018-08-30 12:53:46 +02:00
Timothy Hobbs
13539e3056
Fix tests
2018-08-30 12:03:54 +02:00
Adrian Boyko
4526d7c537
Fixed login/logout for Django 2.1.
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In django.contrib.auth.views, the login and logout funcs are removed as of Django 2.1. Helpdesk's urls.py needs to be updated to use the LoginView and LogoutView classes instead, which were introduced in Django 1.11.
2018-08-19 18:59:08 -07:00
Garret Wassermann
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
Garret Wassermann
f9dda0a8fa
Merge branch 'master' into develop to get date format patch
2018-07-13 01:11:02 -04:00
Garret Wassermann
fbddbd6f6e
Fix date format validation error reported with 0.2.8 release
2018-07-13 01:10:25 -04:00
Garret Wassermann
dff14d40d3
Merge 0.2.8 bugfixes
2018-07-03 00:59:33 -04:00
Garret Wassermann
9cb32f83ca
Minor PEP8 changes
2018-07-03 00:32:23 -04:00
Garret Wassermann
d1e57d70b0
Use jQuery datepicker widget when editing a ticket, for comment part of #616
2018-07-03 00:24:20 -04:00
Garret Wassermann
4d78bc85ca
Update due date correct when adding followup to ticket, for #616
2018-07-03 00:20:51 -04:00
Garret Wassermann
d0cf8426d0
Add Due Date column to ticket list and in description table for individual ticket page
2018-07-02 22:07:59 -04:00
Garret Wassermann
b40e9dd5ea
Fix bug while importing django version for #613
2018-06-27 02:37:35 -04:00
Garret Wassermann
15985e286f
Fix saved queries when running in Django 2.0+, for #613
2018-06-27 02:27:24 -04:00
Garret Wassermann
08fc9b5aac
Check format of DEFAULT_FROM_EMAIL before creating messages, to address #608
2018-06-27 02:10:20 -04:00
Garret Wassermann
c3bf39a3b9
Fix bad URL when canceling query deletion, to address #615
2018-05-10 02:14:59 -04:00
Garret Wassermann
2cf1a32a10
Fix deprecated escape sequence warning for Py3.7, ignore W503,504
2018-05-10 01:42:09 -04:00
Garret Wassermann
a361e76999
Update akismet code for python 3, to address #607
2018-04-20 03:27:26 -04:00
Garret Wassermann
ff95fa5d6a
Merge pull request #603 from andreyyudin/master
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Replacement of hard-coded SQL query for issue #601
2018-03-29 22:00:23 -04:00
Patrick Mithamo
d372e337c6
Fix imaplib 'IMAP' module reference to 'IMAP4'
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On IMAP login error: 'imaplib' has no 'IMAP' member; maybe 'IMAP4'
2018-03-29 01:51:24 +03:00
Andrii Iudin
764c55e60e
Removed unused dash_tickets variable and its calculation, modified the
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case where it is used to rely on model query APIs rather than on raw
queries that use the default database and are not forwarded by routers.
2018-03-26 13:46:07 +01:00
Garret Wassermann
c71355cfdc
is_authenticated is a bool now not a function
2018-03-04 04:24:30 -05:00
Garret Wassermann
54a6b1d21b
Merge 0.2.7 bugfixes
2018-03-04 04:01:48 -05:00
Garret Wassermann
fef08082de
Fix PEP8 errors in get_email
2018-03-04 02:14:39 -05:00
Garret Wassermann
3c456873a5
Fixes for Python 3 and Django 2.0
2018-03-04 01:52:58 -05:00
Garret Wassermann
283f5e9cec
More bugs processing mail under python 3, on behalf of @spamandeggs for #590
2018-03-03 19:32:47 -05:00
Garret Wassermann
ed5f86c583
Suppress empty whitespace from edit buttons in ticket follow-up list, patch for #596
2018-02-27 20:21:03 -05:00
Garret Wassermann
7982774ee1
Apply hotfix for get_email fails, #590
2018-02-27 20:18:51 -05:00
vzagorovskiy
40af08ee84
Attribute color is not allowed here
2018-02-24 10:33:14 +03:00
Sourav Basu
2f0f30faa6
Renaming migration
2018-02-20 16:34:33 +05:30
Sourav Basu
c1ead6dc75
Adding missing migrations
2018-02-20 16:29:08 +05:30
Garret Wassermann
95ee61fe90
Fix PEP8 errors
2018-02-16 05:04:10 -05:00
Garret Wassermann
113880bc3a
Compare user IDs to determine if same user, and add simple test case, to fix #588
2018-02-16 05:00:22 -05:00
Garret Wassermann
55b55edb90
Fix bug in get_email where HTML tags sometimes included in text, reported in #565
2018-02-13 22:25:50 -05:00
Garret Wassermann
45115ba5c7
Actually fix #582 according to quickcheck unittests
2018-02-07 03:01:27 -05:00
Garret Wassermann
73698e8873
More testing
2018-02-07 02:53:40 -05:00
Garret Wassermann
31887504fd
seperate out text for better logging of error
2018-02-07 02:46:13 -05:00
Garret Wassermann
0bddf819f7
merge upstream
2018-02-07 02:16:41 -05:00
Garret Wassermann
a10c662207
Patch for #582 , POP3 processing error on py3
2018-02-07 02:14:28 -05:00
Garret Wassermann
2852e7ba28
Merge pull request #586 from aesdev/master
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Fix for Email Issue while pulling CC and ValueError for public homepage
2018-01-12 13:55:01 -05:00
Dilip Dwarak
cf85c3d9ab
Fixe for Email Issue while pulling CC and ValueError for public homepage
2018-01-11 14:49:21 -05:00
Garret Wassermann
75f54dd233
Testing quicktest.py
2018-01-11 02:19:49 -05:00
Garret Wassermann
ed0596e430
Merge branch 'master' into feature-public-ticket-defaults
2018-01-10 13:18:29 -05:00
Arne Brutschy
f3e52a2f12
Adds pre-defined values for public tickets
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This commit adds three new settings that allow the operator to
pre-define the `queue`, `priority` and `due_date` fields for public
tickets. If one of these settings are present the corresponding input
field is hidden from the form.
The settings are the following:
HELPDESK_PUBLIC_TICKET_QUEUE = 'website'
HELPDESK_PUBLIC_TICKET_PRIORITY = 2
HELPDESK_PUBLIC_TICKET_DUE_DATE = ''
If the due date is set to the empty string, no due date is saved in the
ticket (analogously to the form). The other settings should be
self-explanatory.
2018-01-09 14:53:05 +01:00
Garret Wassermann
bad1ece1c5
Remove offending CSS comment again to address #479
2017-12-29 01:03:16 -05:00
Garret Wassermann
31b49ab2f6
Merge branch 'master' into develop
2017-12-28 09:32:14 -05:00
Garret Wassermann
aa63e8f299
Really fix py 2 imp/importlib
2017-12-28 09:26:14 -05:00
Garret Wassermann
4b78704180
Fix error on python 2
2017-12-28 09:22:57 -05:00
Garret Wassermann
3ccd6c8dc8
Merge 0.2.6 Django 2.0 updates
2017-12-28 09:16:01 -05:00
Garret Wassermann
d18ce1f1d5
Bump version to 0.2.6 to fix remaining Django 2.0 warnings
2017-12-28 09:11:34 -05:00
Garret Wassermann
523329eab5
Merge 0.2.5 bugfixes and Django 2.0 changes
2017-12-28 07:43:10 -05:00
Garret Wassermann
5112f0dfd0
Address deprecation warnings to be compatible with Django 2.0
2017-12-28 07:23:51 -05:00
Garret Wassermann
0d2df19835
Fix collectstatic errors, as reported in #479
2017-12-28 06:04:05 -05:00
Garret Wassermann
142c291afb
Merge 0.2.4 bugfixes
2017-12-18 00:45:36 -05:00
Garret Wassermann
e19666b729
Add a check that the email subject template includes the ticket ID to prevent problems, to address issue raised in #577
2017-12-17 23:47:48 -05:00
Garret Wassermann
8972baddda
Remove dead jqplot code from report output, and remove unused jqplot plugin from static/ directory
2017-12-17 23:23:03 -05:00
Garret Wassermann
fca81ac38c
Remove duplicate jquery files, update public_base to point to jquery included in vendor/ directory
2017-12-17 23:16:14 -05:00
Garret Wassermann
2d8d8dcf0c
Remove offending comment in jquery-ui.min.css, as previously reported in #479
2017-12-17 23:09:12 -05:00
Garret Wassermann
230b9d7ed0
Fix broken try-except statement in lib, for #577
2017-12-15 20:35:41 -05:00
Garret Wassermann
03599f462b
Catch exception when someone enters a non-integer text into the public ticket view form, #576
2017-12-15 20:28:39 -05:00
Garret Wassermann
1d63e25855
Improve permissions to view pages, to partially address #326
2017-12-15 17:18:54 -05:00
jeson_peng
6ff5799bef
fix typo in new chinese support in emailtemplate, demo is ready at helpdesk.pengel.cn
2017-12-11 15:53:43 +08:00
Garret Wassermann
92b43ef495
Merge master 0.2.3 bugfixes into develop
2017-12-09 23:02:12 -05:00
jeson_peng
2007fcdc30
add translation for chinese, zh_Hans is the new locale support code for django
2017-12-09 18:52:39 +08:00
Garret Wassermann
a6c1469bfb
Update zh_CN translation, see #571 , thanks pjsong!
2017-12-08 11:53:27 -05:00
Garret Wassermann
47f92eba1e
More PEP8 fixes for get_email
2017-12-06 02:59:50 -05:00
Garret Wassermann
9340e149d5
Wrap IMAP login attempt in a try except, log error if session timeout and exit script gracefully to prevent crashes, to address #568
2017-12-06 02:55:31 -05:00
Garret Wassermann
a2c10edb35
Fix bytes/str confusion in Py3 after address naked except
2017-12-06 02:28:18 -05:00
Garret Wassermann
c085dba901
Trying to actually fix naked except
2017-12-06 02:21:46 -05:00
Garret Wassermann
0b249e1693
Fix error importing django settings due to naked except
2017-12-06 02:11:45 -05:00
Garret Wassermann
bc0125421b
Fix PEP8 errors detected by new pycodestyle script
2017-12-06 02:06:07 -05:00
Garret Wassermann
dffab1bb6a
PEP8 fixes for test_get_email.py
2017-12-05 03:52:38 -05:00
Garret Wassermann
fca6b483f2
Add PGP signed email test case to get_email tests, for #567
2017-12-05 03:47:05 -05:00
Garret Wassermann
32cc5e2496
Patch for handling base64 encoding on Py 2 and 3, to address #567
2017-12-05 02:51:15 -05:00
Garret Wassermann
65c1d05eef
Use BeautifulSoup to get text out of HTML-only emails, to address issue in #565
2017-10-31 03:24:04 -04:00
Garret Wassermann
8f375e1379
Address bytes/str issue with POP3 email in get_email script, to address #565
2017-10-31 01:24:26 -04:00
Garret Wassermann
6e2a16e5a6
Fixing unit tests for python3 for custom staff filters
2017-10-30 05:07:44 -04:00
Garret Wassermann
27ee01449e
Add missing imports for custom staff filters
2017-10-30 03:41:49 -04:00
Garret Wassermann
3a1bd76e75
Merge custom staff filter, PR #239
2017-10-30 03:17:40 -04:00
Garret Wassermann
ee1cae07a4
Change ticket sorting via form, to fix #562
2017-10-28 10:47:46 -04:00
Manuel Saelices
36d4b7ec0d
Merge branch 'master' into feat-raise-404-if-anon
2017-10-04 03:46:28 +02:00
msaelices
7b022fa1e0
If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible
2017-10-04 03:43:32 +02:00
zodman
f06cbce07c
fix the python3
2017-09-27 12:50:51 -05:00
zodman
03a57bdc5f
fix get_email from gmail imap
2017-09-27 12:40:47 -05:00
zodman
540531c916
fix css
2017-09-26 17:06:34 -05:00
Garret Wassermann
96cae9bdd5
Added better logging for case when IMAP folder may not exist when check IMAP messages, to address issue in #536
2017-09-13 01:44:36 -04:00
Garret Wassermann
478095ca7e
Fix missing templatetag load, to address #549
2017-09-13 01:17:05 -04:00
Garret Wassermann
612a743069
Merge remote-tracking branch 'upstream/master'
2017-09-12 20:57:26 -04:00
Garret Wassermann
c69f752f1c
Django 2.0 requires explicit parameters; must go back and change others
2017-09-12 20:57:10 -04:00
Will Stott
b99b55e426
Miscellaneous debug log additions.
2017-09-06 16:22:06 +01:00
Garret Wassermann
40ab600ad6
Merged in better handling of attachments, for #468
2017-08-30 15:18:22 -04:00
Garret Wassermann
1e11e227ff
Update ticket_view for Python 2 and 3, to correct a 500 error in #494
2017-08-30 10:49:56 -04:00
Garret Wassermann
04a3c3ff5a
Update decodestring to decodebytes for Py3 since string name was deprecated in py3.1
2017-08-30 10:48:16 -04:00
Garret Wassermann
043a40682f
Merge pull request #494 from Heteroskedastic/issue#493
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- issue #493 : internal error 500 on save query
2017-08-30 10:40:46 -04:00
Garret Wassermann
c3eeb15b61
Merge pull request #540 from msaelices/master
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Fix `AttributeError` while staff user does a mass update in some tickets using the `Close (Send E-mail)` action
2017-08-20 21:46:02 -04:00
Garret Wassermann
02b39adf8e
Merge pull request #542 from msaelices/unicode-ticket-issue
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Fix `UnicodeEncodeError` when ticket has an special char using python2 and user goes to the admin page.
2017-08-20 21:20:18 -04:00
Garret Wassermann
c781644e34
Merge pull request #518 from gwasser/fix_cc_user_email
...
Fix get_email issue when user does not have an email
2017-08-20 21:13:07 -04:00
msaelices
d264c46385
Fix UnicodeEncodeError when ticket has an special char using python2 and user goes to the admin page.
2017-08-21 02:15:07 +02:00
msaelices
f931dd4dba
Fix AttributeError while staff user does a mass update in some tickets using the Close (Send E-mail) action.
2017-08-21 01:26:45 +02:00
Garret Wassermann
a0fb315c3b
Fix PEP8 errors
2017-07-30 20:33:25 -04:00
Garret Wassermann
f6c323c9ab
Fix binary attachments to outgoing email, and handle case when it is plain text, to address #502
2017-07-17 05:04:25 -04:00
Garret Wassermann
4e81d64390
Put es in list of common translation languages for settings
2017-07-17 03:56:22 -04:00
Garret Wassermann
c8ee3815ec
Fix num_to_link error, was leaving off a letter of text if next to the ID, to address #511
2017-07-16 19:58:11 -04:00
Garret Wassermann
9fd170f707
Add test for num_to_link function
2017-07-16 19:53:05 -04:00
Garret Wassermann
a42a5b8aeb
Add missing num_to_link in ticket description, to address #513
2017-07-16 19:38:30 -04:00
Garret Wassermann
8a49babfe5
Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
2017-07-16 19:30:59 -04:00
Garret Wassermann
9f9cdeec6c
Show ticket ID in title of page so easier to use with many tabs open, to address #525
2017-07-16 19:24:16 -04:00
andresf01
d1f35f1299
Only update by email
2017-07-11 11:59:56 -05:00
andresf01
7386a45784
Fixed encoding error in get_email
2017-07-11 10:09:47 -05:00
andresf01
db223abe27
Added email footer (es)
2017-06-28 11:27:10 -05:00
Garret Wassermann
9bda30d09f
Merge pull request #522 from gwasser/update_statics
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Update statics
2017-06-25 20:45:39 -04:00
Jonas Schnelli
a40bbdbecb
Make sure binary MIME attachments will be base64 decoded
2017-06-20 08:35:43 +02:00
Daryl Egarr
ef0ba19a3b
Enhancements to Admin ( #524 )
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* Add columns to the IgnoreEmail admin page including a calculated column of the queues the ignore relates to.
* Add columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
* Revert "Merge pull request #519 from mrkiwi-nz/master"
This reverts commit 410f59ad16fde06d3ab1#519 from mrkiwi-nz/master
Added some helpful columns and filters to the follow-up list page.
* Add more columns to the IgnoreEmail admin page
including a calculated column of the queues the ignore relates to.
2017-06-19 14:34:36 -04:00
Daryl
55a69efcf9
Added some helpful columns to the follow-up list page.
2017-06-14 16:20:55 +12:00
Garret Wassermann
e8d1ffbe21
Fix issue where a django user may not have an associated email address and therefore get_email.py will barf
2017-06-14 00:00:31 -04:00
Chris Coetzee
399e01b04c
Make saved_queries.py printing python 3 compatible
2017-06-09 22:43:48 +02:00
Garret Wassermann
11b9959127
Remove the assigned_cc html tag from the fixtures, typo?
2017-06-03 17:28:12 -04:00
andresf01
559a5a4a43
Added 'es' translation to email templates
2017-06-02 11:44:49 -05:00
andresf01
5c16f3ba50
Email templates translated to es until pk:90
2017-06-01 17:34:25 -05:00
Garret Wassermann
23898fbf35
Update flot-tooltip to 0.9.0
2017-05-26 16:05:19 -04:00
Garret Wassermann
1e9c4888b9
Update flot to 0.8.3
2017-05-26 16:03:55 -04:00
Garret Wassermann
126cea454b
Update bootstrap-social to 5.1.1
2017-05-26 15:58:59 -04:00
Garret Wassermann
8c4c1aa274
Update datatables Responsive plugin and move to datatables directory
2017-05-26 15:56:43 -04:00
Garret Wassermann
1471f5d799
Update datatables to 1.10.15
2017-05-26 15:34:10 -04:00
Garret Wassermann
f2aa616a14
Update metismenu to 2.7.0
2017-05-26 15:30:04 -04:00
Garret Wassermann
59be4b8a9b
Update morris.js to 0.5.1 (actually mostly just add README, we already had 0.5.1 but it was incorrectly labeled in files from website
2017-05-26 15:27:38 -04:00
Garret Wassermann
f05f45adce
Update raphael.js to 2.2.1
2017-05-26 15:24:34 -04:00
Garret Wassermann
b0677037ff
Update jquery-ui to 1.12.1
2017-05-26 15:12:41 -04:00
Garret Wassermann
e41feab14e
Update jquery to 3.2.1
2017-05-26 14:55:32 -04:00
Garret Wassermann
9cec1d8d93
Update font-awesome to 4.7.0
2017-05-26 14:46:33 -04:00
Garret Wassermann
fb6e8b0566
Remove offending comment in jquery ui css to address an issue brought up in #479
2017-04-20 03:06:10 -04:00
Garret Wassermann
d13e87bd3b
Last PEP-8 fix?
2017-04-20 02:54:35 -04:00
Garret Wassermann
45c457ead2
More PEP-8 fixes on test_get_email
2017-04-20 02:49:06 -04:00
Garret Wassermann
47f3eb8e89
PEP-8 fixes
2017-04-20 02:44:12 -04:00
Garret Wassermann
bf344b09b1
Check CC'd email against list of User emails, and add the User to the ticket if necessary and not already the assignee, etc.
2017-04-20 02:36:10 -04:00
Garret Wassermann
8963fa694a
Prevent adding Users or Queue email to the CC list
2017-04-19 23:47:58 -04:00
Garret Wassermann
220c0460e1
Check number of CCs to ensure no duplicates made it through
2017-04-19 00:04:16 -04:00
Garret Wassermann
34ce553435
Only add CC emails to Ticket if they were not already included (no duplicates), add testing for it
2017-04-18 23:36:39 -04:00
Garret Wassermann
3b22bb655a
PEP8 fixes for too many blank lines
2017-04-16 05:14:30 -04:00
Garret Wassermann
e3a378625c
Add test with django template tag in email body, to ensure we test for and fix #72 in future changes
2017-04-16 05:10:51 -04:00
Garret Wassermann
8e1a6b30fa
Fix encoding first before splitting strings, so it works on Python 2
2017-04-16 04:59:57 -04:00
Garret Wassermann
7b8426596f
Separate out the CC test from plain test so we're testing both possibilities (with and without a CC)
2017-04-16 04:51:46 -04:00
Garret Wassermann
49aac657a9
PEP8 fixups
2017-04-16 04:44:16 -04:00
Garret Wassermann
b2ac1fd3a5
#95 : save CC'd emails on a comment to the Ticket for future correspondence, set to view only initially, and update tests for CC
2017-04-16 04:19:17 -04:00
Garret Wassermann
01e87f2cb8
#72 : Prevent django template tags from being executed in followup comments
2017-04-16 03:24:39 -04:00
Will Stott
fb0782294e
Don't show error on initial get.
2017-04-13 11:36:38 +01:00
Will Stott
b7a97183cb
Never return None from views.public.create_ticket
...
Would create a 500 when user omitted their email. Only a partial improve. Added a TODO: as this view still breaks if passing non-numeric characters to the ID.
I assume this needs a full overhaul really.
2017-04-13 11:30:29 +01:00
Jonathan Barratt
d843a21ea7
Merge branch 'master' into master
2017-04-06 08:21:43 +07:00
Garret Wassermann
9531b9649a
Fix errors in Python 2, used six to workaround encoding weirdness, all tests pass on both Py2/3
2017-04-03 02:52:49 -04:00
Garret Wassermann
5ec985af9b
Add explicit encoding hint to top of file to allow Python 2 to read file with Unicode characters, in accordance with PEP-263
2017-04-03 02:34:54 -04:00
Garret Wassermann
0fb9094d01
Remove line for PEP8
2017-04-03 02:29:28 -04:00
Garret Wassermann
f43ef69ec1
Add a MIME multipart email test for get_email
2017-04-03 02:19:29 -04:00
Garret Wassermann
74a7afadb9
Update get_email test to use unicode characters; seem to have found an encoding errory in get_email, provided a fix that satisfies test
2017-04-03 01:53:25 -04:00
Garret Wassermann
194082750d
Merge remote-tracking branch 'upstream/master' into 487_new_test
2017-03-31 14:29:19 -04:00
Jonathan Barratt
19799572c9
Merge pull request #499 from Yuego/master
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Migration added
2017-03-31 19:51:58 +07:00
Jonathan Barratt
6deb0caf96
Merge pull request #497 from gwasser/update_es_MX
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Update es_MX translations
2017-03-31 19:37:18 +07:00
Yuego [Home]
5629276050
Migration added
2017-03-26 10:24:32 +04:00
Garret Wassermann
d3c713333d
Update es_MX translations on behalf of @andresf01, for #496
2017-03-17 10:00:37 -04:00
pprolancer
babc7586cf
- issue #493 : internal error 500 on save query
...
https://github.com/django-helpdesk/django-helpdesk/issues/493
2017-03-12 19:58:57 +03:30
Yuego [Home]
d8ff278697
Russian translation update
2017-03-08 23:05:26 +04:00
Yuego [Home]
dfdb12e354
Fix link translation
2017-03-08 23:01:31 +04:00
Garret Wassermann
6fec1015c3
Work in progress on unicode chars
2017-02-15 18:51:20 -05:00
Michael Huang
b263b22cca
Wrap message.encode() in conditional for Python 2
2017-02-14 14:58:16 -08:00
Michael Huang
f16a196c69
Fix logout URL
2017-02-14 14:38:48 -08:00
Michael Huang
dc851fc557
Force message to be unicode to avoid encoding issues
2017-02-14 12:34:53 -08:00
Garret Wassermann
2164c3bc4d
Change queue permission_name from 50 chars to 72 chars ( #484 )
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* Change queue permission_name from 50 chars to 72 chars to accomodate slug + prepended text, to resolve #483
2017-02-12 17:33:53 +07:00
Jonathan Barratt
fe92880928
do not throw exceptions for invalid/non-UTF8 IMAP content
2017-01-14 01:25:43 +07:00
Jonathan Barratt
b5feeb7ee9
Make SOCKS-proxy support global for all queues under Py3
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Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
2017-01-14 01:25:17 +07:00
Alex Seeholzer
a2315eb0c4
added pep8 fix and missing migration
2017-01-13 17:39:56 +01:00
Alex Seeholzer
645f196848
Added tests covering the usersettings_helpdesk occurrences
2017-01-13 17:37:10 +01:00
Alex Seeholzer
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
Jonathan Barratt
2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
User
787c3aa4f5
make old subject_part pretty
2017-01-09 00:30:36 +01:00
User
b7baf2bf56
fix for error:BadHeaderError: Header values can't contain newlines when running get_email. caused by subject_part being repeated, but second time doesnt strip newlines
2017-01-08 18:52:24 +01:00
Jonathan Barratt
8a2e6c087e
hotfix for #470 : datatables error on empty ticket list
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handle the no tickets match query case with js rather than python for DataTables compatibility
2017-01-03 00:42:12 +07:00
Pawel M
8f751691a4
whitespace removed
2016-12-16 10:38:15 +01:00
Pawel M
97b3444a92
if files condition restored
2016-12-16 10:36:00 +01:00
Pawel M
fc0ae58420
lib as reduxionist + read binary mode
2016-12-16 10:30:50 +01:00
Garret Wassermann
3c6b522464
Fix form end tag placement, and remove duplicate unstyled query box
2016-12-13 23:45:43 -05:00
Pawel M
df7920cd2e
missing imports added
2016-12-14 00:04:38 +01:00
Pawel M
3a372fbcb4
White space removed
2016-12-13 23:40:36 +01:00
Pawel M
f5b68772cf
Downloaded attachment was not decoded and additionally encoded by default django method (its size after download is bigger than originally attached file). This is the reason why it is illegible
2016-12-13 23:31:26 +01:00
Pawel M
9939f62ebd
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 23:28:16 +01:00
Pawel M
e7c4131ed7
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 22:43:14 +01:00
Jonathan Barratt
8dbd54ac16
stop corrupting binary attachments when delivering them by email
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We accomplish this by attching files to out-bound mail diffrently
depending on the versino of Python in effect. In Py2 we can read
the files ourseles and the standard library will still
be able to use the text we pass as if it were bytes. Under Py3,
however, email.message will complain if it doesn't get to decode
the bytes itself, so instead of attaching the contents directly
we just pass the path to the file as a string instead. Unfortunately,
Django 1.8 does not work with this Python 3 approach, due to its
not yet having reverted to the newly improved standard library's
mail-message implementation, and thus requiring us to know more
about the character-encoding/mimetype of the attachment than I've
been able to gather cleanly by this point.
2016-12-13 19:41:13 +07:00
Jonathan Barratt
e82e5fcd5f
urlquote email address when used as get query param
2016-12-11 06:20:03 +07:00
Pawel M
94c39cba69
solves Title changed to . (Null title) on failed attachment upload.
2016-12-11 06:00:05 +07:00
Jonathan Barratt
5acd891c68
refactor all handling of attached files
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Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
2016-12-08 19:47:20 +07:00
Jonathan Barratt
391e35065c
per code review, update safe IP addr/port constants, remove commented-out code, and add comments to unexplained code
2016-12-06 09:55:22 +07:00
Jonathan Barratt
e8d0c5b2c7
implement mocked pop3 and imap tests for get_email
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also update travis to latest django patch releases
2016-12-02 19:04:52 +07:00
Alex Seeholzer
399b0901f6
newer version of tests
2016-12-02 17:40:46 +07:00
Alex Seeholzer
72a99cc99a
Moved existing test for local mailbox into generation of tests for matrix of email configurations;
2016-12-02 17:40:46 +07:00
