bbe
cdfc895bce
Fix the login url by using view names in the demo settings instead of the hardcoded urls.
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Also remove a duplicate url for 'login'
2021-01-04 20:02:25 +01:00
bbe
1eef8496bb
Remove translation on the template (since it is already done in the form definition)
2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a
Merge remote-tracking branch 'upstream/master'
2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d
Add accounts/login to urls.py to fix broken url in demo
2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log
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ifix(email): Create the log file only if required
2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784
Add support for standard STARTTLS on port 143 (RFC 2595).
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Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87
Remove hard dependency on pinax teams
2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required
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+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage
2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d
Enable offline content for timeline3 usage
2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd
Enable offline content for timeline usage
2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise
2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres
2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7
Fix translations
2020-11-05 17:17:11 +01:00
bbe
315cd34864
Create helpdesk-customize to remove 404 error in console.
2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd
Disable Date Range option in Filter Box if the to_date already provided
2020-11-05 16:47:32 +01:00
bbe
f68826496b
Fix the filterBuilderRemove and update var keyword to let or const
2020-11-05 16:46:09 +01:00
bbe
77ab80672f
Reformat ticket_list.html
2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature
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New feature: Merging tickets
2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b
revert blocktrans indenting
2020-10-31 18:41:31 +01:00
bbe
1788f2fb84
Update ticketCC views and also reformat HTML files along with some improvements in form errors.
2020-10-31 18:33:41 +01:00
bbe
7564c5739b
Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address.
2020-10-31 18:24:22 +01:00
bbe
177ba8f963
Add test for the add_email_to_ticketcc_if_not_in ticket function
2020-10-31 17:54:29 +01:00
bbe
391cc000b8
Better display for table heading
2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d
Update french translations
2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b
Create test for the merge view
2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff
Add assigned_to attribute to be merged
2020-10-30 23:12:09 +01:00
bbe
41b5715b7d
Add comments and refactor variables names
2020-10-30 22:19:21 +01:00
bbe
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
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Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
bbe
da5028d51a
Redirect e-mail for a merged ticket to the ticket it has been merged to
2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e
Show line breaks in custom field values (when multi lines)
2020-10-30 19:58:01 +01:00
bbe
e8f6756750
Add newline in text part before the footer when sending mail
2020-10-30 19:57:23 +01:00
bbe
5fce1964de
Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context.
2020-10-30 19:56:38 +01:00
bbe
41c1e765c2
add default empty when a ticket custom field value is null
2020-10-29 23:33:22 +01:00
bbe
49735dbcda
Reformat ticket page and show in which ticket it has been merged to
2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b
Add merged_to information to ticket
2020-10-29 23:29:16 +01:00
bbe
64a3b146d3
Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master
2020-10-23 16:40:13 +02:00
bbe
58a5387779
Show Due date on public view ticket if it is set.
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Also change default to empty string when a custom field value is None.
2020-10-23 16:24:35 +02:00
bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
bbe
dc503b0437
Fix #739
2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master
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Display custom fields with bootstrap `form-control` css class
2020-10-20 12:11:10 -04:00
bbe
ea558d71f3
Display custom fields with bootstrap form-control css class
2020-10-20 11:51:55 +02:00
Garret Wassermann
c0f1370974
Remove merge text accidentally left in, for #889
2020-10-15 14:35:33 -04:00
Garret Wassermann
46b7f78968
Update web dependencies: jquery, fontawesome, bootstrap
2020-10-14 23:41:43 -04:00
alligatorbait
eca0f16806
bug fix data may be referenced when not set
2020-10-14 16:58:37 -06:00
alligatorbait
628b734451
bug fix ak.baseurl set before ak initialized
2020-10-14 16:46:41 -06:00
Tom Weber
b33ee08d5d
customizable navigation header template available for override
2020-10-13 20:12:09 -06:00
Tom Weber
14b53bb498
Updated references to functions being tested and corrected test named test_get_email_quiet_option
2020-10-13 18:30:01 -06:00
Thomas Weber
58a23fed13
Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
2020-10-13 13:01:18 -06:00
Thomas Weber
d3cb9fdf23
Corrected date_created field to current created field as it exists in models.py
2020-10-13 11:20:58 -06:00
Thomas Weber
39d810778a
filter import updated to Django recommended syntax, changed to decorator, and only filter user field if authenticated
2020-10-13 11:20:09 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master
2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master
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Fix errors on 0.3.x branch especially relating to django 3.x
2020-10-13 03:35:42 -04:00
alligatorbait
937a048a9b
Updated load static in templates to current syntax
2020-10-12 16:30:25 -06:00
alligatorbait
f9f975932b
available_attrs was removed from Django as it was only used as a Python 2 bug workaround
2020-10-12 16:11:07 -06:00
alligatorbait
e50225a67c
remove missing import and usage of apply_query
2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6
Merge bugfixes from 0.2.23-devel
2020-10-12 03:19:46 -04:00
Garret Wassermann
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations
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Missing Migrations for 0.2.22 for boolean fields
2020-10-11 13:22:35 -04:00
Jay Turner
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models
2020-10-10 13:28:27 +01:00
Benbb96
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6
Fix an error when creating a ticket with a submitter email that is shared by multiple users
2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137
Fix the call the user setting for tickets per page
2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a
Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore.
2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bbe
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4
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Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 13:11:32 -04:00
typonaut
ff171e3c38
Update kb_item.html
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Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html
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Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 18:02:20 +01:00
chris hellberg
c66d523f66
Added endblock statement to ticket_list.html
2020-08-18 11:55:45 -04:00
chris hellberg
e6847e916e
added cancel changes button to edit ticket page
2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2
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Update kb_category.html - space after colon in H2 heading.
2020-08-15 13:28:06 -04:00
typonaut
604306d738
Update kb_item.html
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Fixed a minor typo: space after colon in H2 heading
2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html
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Fixed a minor typo: space after colon in H2 heading.
2020-08-15 16:28:29 +01:00
Timothy Hobbs
ba321462c3
Attempted fix for #849
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Probably fixes #849
2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d
Rename and document the maximum email attachment size setting, to address #846
2020-07-30 02:54:03 -04:00
Garret Wassermann
981eb323c2
Try a real fix for #832 , parse comma in email sender
2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8
fix Chinese spell and add some messages
2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef
Better handling of sender email
2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438
Pycodestyle fixes
2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d
Use python getadddresses() function to better handle UTF-8, to address #832
2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0
Set default attachment permissions to 0700, to address #591
2020-07-27 19:50:25 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method
2020-07-20 16:43:55 +02:00
Garret Wassermann
fcde14b82c
Fix pycodestyle warnings
2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184
ensure log handler is freed, #844
2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler
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fix<process_email>: free the log file handler after it's not used anymore
2020-07-20 07:58:05 -04:00
Garret Wassermann
ee4b32254f
Merge pull request #837 from Benbb96/patch-1
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Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
2020-07-07 11:53:13 -04:00
Benbb96
95feded289
Update ticket_list.html
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Fix Keyword filter box which didn't show up even if it is in saved query.
2020-07-07 11:04:31 +02:00
bbe
d961b2b692
Fix KnowledgeBase item score
2020-06-29 14:47:37 +02:00
Benbb96
1765eb7004
Update ticket_list.html
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Fix javascript buttons for bulk select all/none/inverse
2020-06-19 10:05:29 +02:00
bbe
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
bbe
bec486817c
Add "Shared" to translation
2020-06-10 11:35:45 +02:00
bbe
4cdea81ae7
Fix a bug with the field label in the ticket form creation. It was translated twice.
2020-06-09 17:31:31 +02:00
bbe
5775de5c4e
Add "here" word in translations
2020-06-09 16:29:18 +02:00
bbe
220566caf3
Compile French Translations
2020-06-09 16:21:38 +02:00
