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193 Commits

Author SHA1 Message Date
Alex Seeholzer
42f478b98c Merge squashed fixes from flinz/per-queue-staff-membership: 
-renamed migration 0005 to 0004 and referenced 0003 instead of 0004 from it.
-Corrected spelling and rephrased docs for queue membership feature.
 2015-06-12 17:41:15 +07:00
Jonathan Barratt
bfcd8fc024 Add ability to restrict users' access by queue if so configured, and migration and tests for same. 2015-06-12 12:23:39 +07:00
Jonathan Barratt
caa1ec242a Update install.rst 
Change example urls.py URL patterns from raw tuples to url(...) calls, for Django 1.8 (and possibly 1.5+) compatibility.
 2015-06-03 13:04:46 +07:00
Ross Poulton
5e0ee1e37c Add bootstrapform to install docs. Closes #307. 2015-02-23 14:24:53 +11:00
Ross Poulton
ae146c2e7f Remove reference to django.contrib.markup in install docs. (#255) 2015-02-23 14:22:28 +11:00
Ross Poulton
afe6335995 Add install instructions for email templates. Fixes #294. 2015-02-14 11:10:20 +11:00
TreeNode
aea8ff35a6 PySocks removed from requirements and doc update 2014-12-11 01:43:54 +02:00
Ross Poulton
68cc1b1e8e Fix esclation description 
Escalation is based on days a ticket has been active, not hours. Fixed config, closes #280. Thanks @J-A-M
 2014-11-21 13:00:37 +11:00
Ross Poulton
fdd715795f Remove unused tickets (part of #200); closes #253 2014-09-10 09:02:14 +10:00
Stefano Brentegani
4ed8f11754 merge HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK into HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE 2014-08-01 07:20:43 +02:00
Stefano Brentegani
b1b89d1d6f replace all explicit uses of HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE in helpdesk.views.staff 2014-07-30 06:58:57 +02:00
Stefano Brentegani
97c317f83d add tests, example 2014-07-28 06:47:19 +02:00
Stefano Brentegani
8666bf57e5 Merge branch 'master' into custom-staff-filter 2014-07-26 14:10:07 +02:00
Stefano Brentegani
fb6b35a724 Merge branch 'master' into custom-staff-filter 
Conflicts:
	docs/settings.rst
	helpdesk/views/staff.py
 2014-07-22 06:47:50 +02:00
Stefano Brentegani
fd0ab29dfc use naturaltime for elapsed times (resolves #229) 2014-07-21 10:21:33 +02:00
Stefano Brentegani
11a3533dea Update settings.rst: fix formatting 2014-07-20 10:43:50 +02:00
Stefano Brentegani
13830a84e5 Custom logic for determining if the user is considered helpdesk staff. 2014-07-20 10:36:24 +02:00
Stefano Brentegani
a300dffffd Update settings.rst: sorted discontinued settings 2014-07-20 07:33:11 +02:00
Stefano Brentegani
8f7ec60fd8 Update settings.rst (discontinued settings) 
See #200
 2014-07-19 15:54:33 +02:00
Issac Kelly
19c1913268 Allow Templated Subjects. 2014-07-15 15:48:42 -07:00
Ross Poulton
fe1bfd1fa4 Replace django.contrib.markup with django-markdown-deux. Closes #219. 2014-07-07 12:10:53 +10:00
Ross Poulton
f2709f5166 Documentation cleanup - settings page 2012-08-08 17:36:34 +10:00
Ross Poulton
951b105f6e Fix heading indentation 2012-08-08 15:24:06 +10:00
Ross Poulton
65f9249082 Tidy up docs & add documentation about settings 2012-08-08 15:21:29 +10:00
Ross Poulton
aa16eb6ef2 Add more detail on contrib.markup to docs. Closes #141. 2012-06-11 13:37:44 +10:00
Ross Poulton
e854791ad4 Update demo site URL 2012-04-25 18:16:50 +10:00
Alex Garel
d78ea39c69 Document the need of 'django.core.context_processors.request' 
in docs/settings.rst
 2011-11-09 18:29:57 +01:00
demo
3453de52d5 corrected doc on migrate to fit actual needs 2011-11-08 16:14:04 +01:00
Ross Poulton
f8684e7b3f Merged pull request #53 from issackelly/master. 
Django 1.3 staticfiles
 2011-04-28 03:10:23 -07:00
Ross Poulton
ebc4b7d24c Add proper database migrations support using South. Updated documentation to match. Closes GH-50. 2011-04-27 19:57:03 +10:00
Issac Kelly
021a48c843 Fix the fixture, and update for django 1.3, add dist and egg-info to gitignore 2011-03-25 18:03:18 -04:00
Ross Poulton
b31068caa9 Add documentation re: login URL. Closes issue GH-48. 2011-03-05 03:19:15 +00:00
Ross Poulton
4052518957 Add basic documentation on contributing, including using Transifex for translation. 2011-02-25 22:48:40 +00:00
Ross Poulton
8dc08b2e9c Remove doctrees & html docs; moved reStructuredText files from docs/source/ to docs/ to make it a little easier for most people to access. 2011-02-14 22:03:09 +00:00
Ross Poulton
c129445ceb Update documentation to include note about installing Markdown 2011-02-12 01:21:34 +00:00
Ross Poulton
52289dc0db Update doco to show how to put somewhere than /helpdesk/. 2011-02-08 07:45:42 +00:00
Ross Poulton
6d1df855d7 Add link to Transifex translation project 2011-02-07 07:50:47 +00:00
Ross Poulton
f8c175204d Add 'flot' charting library, ready to migrate charts from Google to a locally-hosted javascript implementation 2011-02-07 07:37:25 +00:00
Ross Poulton
613b2fc132 Rebuilt HTML documentation 2011-02-05 05:11:34 +00:00
Ross Poulton
a15c8e0e23 Add license to documentation 2011-02-05 05:09:19 +00:00
Ross Poulton
9d4a715804 Fix links in spam.rst 2011-02-05 04:37:23 +00:00
Ross Poulton
6649d998e0 Update formatting in documents 2011-02-05 04:29:50 +00:00
Ross Poulton
ac37198e3f Add first round of proper documentation. Mostly taken from the README at this stage. 2011-02-04 23:13:37 +00:00