Jachym Cepicky
ba8f3f3cbb
style fix
2019-03-09 23:51:26 +01:00
Jachym Cepicky
ce82ddb9f9
Merge branch 'develop' into images_for_kb
2019-03-09 23:46:26 +01:00
Jachym Cepicky
db0f286989
adding support for images as knowledgebase attachment
2019-03-09 23:41:26 +01:00
Garret Wassermann
27cf481c0b
Merge pull request #733 from auto-mat/utf
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Add test for #732 , unicode characters in description
2019-03-09 14:51:29 -05:00
Jachym Cepicky
9127275557
adding support for images as knowledgebase attachment
2019-03-09 18:14:11 +01:00
Timothy Hobbs
5e9fed2d46
Add failing test for #732
2019-03-09 00:00:32 +01:00
Jachym Cepicky
ffef07eef9
Resize too big images
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Some too big images, if they are animated GIF's and overflow the page size, are not animated any more.
We use animated GIFs for the demonstration how to do things in the knowledge base. This fix makes the GIFs move, even if they are big.
2019-03-07 11:23:37 +01:00
Garret Wassermann
37be1346cd
Merge pull request #729 from auto-mat/quoted-printable
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Decode quoted-printable html bodies when getting email
2019-03-06 11:27:10 -05:00
Jachym Cepicky
57018e1aa0
adding tests
2019-03-06 15:03:47 +01:00
Jachym Cepicky
d4f1f85b29
Markdown for Knowledge base, ticket and comments.
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Removed markdown-deux
2019-03-06 14:42:57 +01:00
Timothy Hobbs
2c3ce8903f
Decode quoted-printable html bodies when getting email
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Fixes #719
2019-03-06 14:21:30 +01:00
Garret Wassermann
4fb6c40c4e
Merge pull request #717 from OpenGeoLabs/time_tracking
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Basic support for tracking time spent on tickets and follow-ups
2019-02-24 15:18:01 -05:00
Jachym Cepicky
4bd54e8bf3
adding tests
2019-02-24 20:46:48 +01:00
Jachym Cepicky
2093bf7faf
adding dedicated_time attribute to Queue model
2019-02-24 20:46:30 +01:00
Garret Wassermann
344dd75a1c
Address multipart mime ending up in description, for #700
2019-02-16 02:18:07 -05:00
Garret Wassermann
f6fe5a7834
Merge remote-tracking branch 'upstream/develop' into develop
2019-02-15 19:45:18 -05:00
Garret Wassermann
c97483deff
Merge 0.2.14 bugfixes
2019-02-15 19:44:41 -05:00
Garret Wassermann
64414141f7
Update ticket_cc_add template for bootstrap4
2019-02-15 19:37:46 -05:00
Garret Wassermann
a7505a1ecd
Merge pull request #720 from auto-mat/issue-700-fail
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Add failing test case for issue-700 emails without bodies
2019-02-15 17:01:38 -05:00
Timothy Hobbs
4e35082475
Add failing test case for issue-700 emails without bodies
2019-02-15 15:11:06 +01:00
Jachym Cepicky
d5aaea022a
czech translation
2019-02-06 22:07:12 +01:00
Jachym Cepicky
6ceb89a5cb
basic support for time spend of tikets and follow-ups
2019-02-06 21:55:53 +01:00
Jachym Cepicky
d02c8c818b
czech e-mail templates added
2019-02-06 11:58:32 +01:00
Jachym Cepicky
8cc0ca47f8
display list of queues only for users with right permissions
2019-02-05 15:44:06 +01:00
Jachym Cepicky
305d669e71
adding e-mail templates for czech language
2019-02-05 14:43:50 +01:00
Garret Wassermann
d9ccaacee5
Fix typo in __setattr__ in migrations, for #712
2019-02-04 11:29:17 -05:00
Garret Wassermann
e9137cce73
Merge pull request #711 from OpenGeoLabs/fix_date_picker
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set date picker format to yy-mm-dd
2019-02-04 11:18:50 -05:00
Jachym Cepicky
d4dc1c9abe
fix date picker format
2019-02-04 17:00:16 +01:00
Jay Turner
72d35232a1
Fix key errors
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KeyError: 'verboseescalation' comes up if the key isn't defined.
2019-02-03 18:03:27 +00:00
Jay Turner
d3c4d14a40
AttributeError: 'Command' object has no attribute 'option_list'
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There is a bug in the command in which option_list doesn't exist and thus, cannot be added to.
2019-02-03 17:59:17 +00:00
Timothy Hobbs
c33d6d24d0
Add pencil buttons to ticket view for easier assignment and priority setting
2019-02-02 20:40:46 +01:00
Timothy Hobbs
782aec649d
Fix links to tickets in datatables ticket list
2019-01-30 15:24:05 +01:00
Timothy Hobbs
bd070f3bec
Set voted_by to read only in knowledge base admin
2019-01-22 18:29:32 +01:00
Garret Wassermann
d7a8cb0de7
Merge 0.2.13 polish email templates
2019-01-17 09:17:54 -05:00
Wojciech Szymała
88a3b0502a
Adding Polish translation for notification templates sending by email
2019-01-17 09:25:12 +01:00
Garret Wassermann
e1f9fc03ce
PEP-8 fixes for lib.py
2019-01-02 20:08:55 -05:00
Garret Wassermann
6cfc1ca75c
Fix API changes to python-akismet, #687
2019-01-02 19:17:19 -05:00
Garret Wassermann
760c9d64dd
Remove bundled akismet in favor of pypi package dependency, for #687
2019-01-01 19:55:08 -05:00
Garret Wassermann
a5a679512c
Merge Polish translations from 0.2.11
2018-12-31 04:01:18 -05:00
Garret Wassermann
f0ca645261
Update Polish (pl) translation
2018-12-31 03:55:44 -05:00
Garret Wassermann
43ed3ac773
PEP-8 fixes for mail threading merge
2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692
Merge brunotikami/master for user and email threading, for #385 and #375
2018-12-28 10:53:28 -05:00
Garret Wassermann
7dbede6c28
More bootstrap css updates for ticket pages
2018-12-28 04:53:09 -05:00
Garret Wassermann
e9d2b5ced3
Remove duplicate buttons from nav header, use sidebar instead
2018-12-28 03:50:30 -05:00
Garret Wassermann
96e37b9730
Use small font in sidebar saved query list
2018-12-28 03:29:42 -05:00
Garret Wassermann
4e1257c68e
Split sidebar button into All Tickets and Saved Queries
2018-12-28 03:28:20 -05:00
Garret Wassermann
696d10db12
Remove old python2/six code
2018-12-28 03:13:52 -05:00
Garret Wassermann
41d71e9062
Missing breadcrumps on settings and rss pages
2018-12-28 02:41:31 -05:00
Garret Wassermann
6d3964d16c
Fix broken javascript in the ticket page
2018-12-28 02:30:13 -05:00
Garret Wassermann
984f5b1cfb
Fix styling of sidebar text for saved queries
2018-12-28 02:26:08 -05:00
Garret Wassermann
523b3065db
Update public homepage templates, based on #684 item 3
2018-12-27 23:27:29 -05:00
Garret Wassermann
74974f0030
Sidebar message when no saved queries exist, for #684 task 1
2018-12-27 21:41:41 -05:00
Garret Wassermann
6d71b62eab
Merge pull request #683 from auto-mat/email_query_param
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Enable better ticket form pre-filling
2018-12-27 17:10:15 -05:00
Timothy Hobbs
cbb15c7bcb
Change bootstrap to bootstrap4form in a few places that were missed
2018-12-27 17:28:40 +01:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling
2018-12-27 16:39:31 +01:00
Garret Wassermann
10c7e078f2
Remove generic copyright statement; users can override the attribution.html template if they wish to include a copyright statement.
2018-12-21 23:39:09 -05:00
Garret Wassermann
0c61f65060
Fix templates for knowledgebase
2018-12-21 23:37:46 -05:00
Garret Wassermann
7c64a01e6f
Fix templates and javascript for reports
2018-12-21 22:37:33 -05:00
Garret Wassermann
d5a06a8082
List number of tickets at bottom of dashboard tables
2018-12-21 21:56:07 -05:00
Garret Wassermann
9e8eb7f6b2
Fix breadcrumbs for ticket dependency pages
2018-12-21 19:30:15 -05:00
Garret Wassermann
ce51036c6c
PEP-8 fixes for lib.py
2018-12-21 19:24:33 -05:00
Garret Wassermann
967862e739
Add saved query title to breadcrumbs for better visibility
2018-12-21 19:22:16 -05:00
Garret Wassermann
2430043f4f
Remove stray icon decorator from top user menu
2018-12-21 19:17:43 -05:00
Garret Wassermann
ea8c75b884
Fix saving and loading custom queries, update for Py3/Django2.x
2018-12-21 19:14:54 -05:00
Garret Wassermann
2a3abc44fc
Fix ticket list datatables usage and select buttons
2018-12-21 18:18:46 -05:00
Garret Wassermann
4b3939c4de
Update base templates for Bootstrap 4.2.1 via CDN
2018-12-21 17:07:09 -05:00
Garret Wassermann
b2d3d6147e
Update Bootstrap CSS to v4.2.1
2018-12-21 17:06:31 -05:00
Garret Wassermann
c300f06c76
Update DataTables to v1.10.18
2018-12-21 16:52:18 -05:00
Garret Wassermann
2cd438f7b2
Demo should disable server-side processing for local demo usage
2018-12-21 16:35:26 -05:00
Garret Wassermann
625a8e85f0
Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation
2018-12-21 16:30:43 -05:00
Garret Wassermann
3555c9ce91
Update Bootstrap CSS to v4.1.3
2018-12-21 15:39:55 -05:00
Garret Wassermann
ed982fa0af
Update to Font Awesome 5.6.3
2018-12-21 15:17:27 -05:00
Garret Wassermann
5940b706c1
Merge branch 'develop' into bootstrap4
2018-12-20 21:55:24 -05:00
Garret Wassermann
a11c595a7c
PEP-8 fixes
2018-12-20 21:30:23 -05:00
Timothy Hobbs
e66c42890c
Don't crash when mail body is empty
2018-12-19 17:30:21 +01:00
Garret Wassermann
5fe98f245f
Merge branch 'develop' into bootstrap4
2018-12-15 14:03:52 -05:00
Garret Wassermann
c3746ce7b0
Rename migration for voting fix ( #652 )
2018-12-15 13:57:29 -05:00
Garret Wassermann
3a5e49452b
Merge remote-tracking branch 'shash/fix_vote' into develop for #652
2018-12-15 13:44:34 -05:00
Garret Wassermann
14d89ab9b8
Merge branch 'develop' into bootstrap4
2018-12-15 13:40:21 -05:00
Garret Wassermann
28996c05b7
Merge upstream develop
2018-12-15 13:38:54 -05:00
Timothy Hobbs
03fc062ac1
Fix datatables URL resolution
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Fixes #674
2018-12-13 17:15:53 +01:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email
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Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
Garret Wassermann
27774f6551
Update to SBAdmin 5.0.2
2018-11-03 22:42:29 -04:00
Garret Wassermann
bb4178b477
Merge develop branch into bootstrap4
2018-11-03 22:40:03 -04:00
Timothy Hobbs
09d8f8c488
Try to obey UserSettings when sending emails
2018-11-01 19:32:34 +01:00
Timothy Hobbs
6c37d73d4e
DRY out email sending code and normalize behavior
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This refactor removes duplicated logic for deciding whom the messages get sent to.
It also normalizes behavior ensuring that all CCed addresses are sent to in all cases that CCed individuals should be notified.
2018-11-01 14:56:17 +01:00
Timothy Hobbs
9a45d28c95
More refactors of get_email.py
2018-10-31 16:30:19 +01:00
Timothy Hobbs
97e23e86f0
Small refactor get_email.py
2018-10-31 16:30:16 +01:00
Garret Wassermann
5f6a6fe8c5
Merge pull request #653 from auto-mat/user_settings_fix
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Transform UserSettings into a normal django model
2018-10-25 18:27:40 -04:00
Timothy Hobbs
3f6ae1aefe
Transform UserSettings into a normal django model
2018-10-25 17:54:37 +02:00
shashwat1002
e0c03996ad
add a new field to KBItem model to keep track of all users who voted, and make changes to the vote function so that it checks whether a user has already votred
2018-10-17 23:09:43 +05:30
Garret Wassermann
150f18e9b5
Merge branch 'develop' into bootstrap4
2018-10-15 14:14:38 -04:00
Garret Wassermann
2b11a0e11a
PEP8 formatting fixes
2018-10-15 13:56:54 -04:00
Dilip Dwarak
fc028334d9
Added optional serverside processing on datatables that lists all tickets - True by default
2018-10-14 20:23:28 -04:00
Timothy Hobbs
caaa0e5158
Include ticket secret in path to new attachments in order to reduce URL guessability.
2018-10-06 21:23:44 +02:00
Garret Wassermann
7bad004780
Merge pull request #645 from auto-mat/login_wall_settings
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Login wall systems settings page
2018-09-12 10:30:54 -04:00
Timothy Hobbs
b4aafb0b54
Fix knowledge base categories display on public homepage
2018-09-12 15:29:36 +02:00
Timothy Hobbs
75632ddae4
Login wall systems settings page
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Fixes #642
2018-09-12 14:43:57 +02:00
Garret Wassermann
8f57f9d64a
Update templates to use bootstrap4form
2018-09-09 03:54:56 -04:00
Garret Wassermann
bd42f62465
Allow easier customization by importing helpdesk-customize.css
2018-09-08 23:58:45 -04:00
Garret Wassermann
fd5c356820
Merge branch 'develop' into bootstrap4
2018-09-08 22:30:18 -04:00
Timothy Hobbs
c1750a7461
Require a secret key for viewing tickets unless HELPDESK_VIEW_A_TICKET_PUBLIC is set
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Fixes #629 , #639
2018-09-08 21:29:59 +02:00
Timothy Hobbs
ffc97338c9
Submit ticket link should work for non-logged in users
2018-09-07 19:10:57 +02:00
Timothy Hobbs
a12abab219
Not all fields are required
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- For example, you don't have to upload an attachment.
2018-09-05 20:28:16 +02:00
Garret Wassermann
e373d5b9d8
Merge pull request #636 from auto-mat/rss-permissions
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Only staff users should be given access to the RSS feeds
2018-09-03 18:52:16 -04:00
Timothy Hobbs
58cc18d049
Only staff users should be given access to the RSS feeds
2018-09-03 20:29:22 +02:00
Garret Wassermann
f123d78184
Continuing work on new bootstrap4 interface
2018-09-02 23:27:39 -04:00
Garret Wassermann
b610a5f492
Update breadcrumbs on ticket pages
2018-09-02 05:27:39 -04:00
Garret Wassermann
eabf32d91b
Navigation is Bootstrap 4 and SB Admin 5.0 now
2018-09-02 04:36:16 -04:00
Garret Wassermann
ac0eb7d27b
Sync with v0.2.10, update python classifiers
2018-09-01 23:20:15 -04:00
Timothy Hobbs
082b6b88f3
Add user profile links for submiters who have profiles
2018-08-30 12:53:46 +02:00
Timothy Hobbs
13539e3056
Fix tests
2018-08-30 12:03:54 +02:00
Adrian Boyko
4526d7c537
Fixed login/logout for Django 2.1.
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In django.contrib.auth.views, the login and logout funcs are removed as of Django 2.1. Helpdesk's urls.py needs to be updated to use the LoginView and LogoutView classes instead, which were introduced in Django 1.11.
2018-08-19 18:59:08 -07:00
Garret Wassermann
c70cf04e4d
Fix codestyle errors, use currying instead of lambdas for determing user access
2018-07-19 00:06:57 -04:00
Garret Wassermann
f9dda0a8fa
Merge branch 'master' into develop to get date format patch
2018-07-13 01:11:02 -04:00
Garret Wassermann
fbddbd6f6e
Fix date format validation error reported with 0.2.8 release
2018-07-13 01:10:25 -04:00
Garret Wassermann
dff14d40d3
Merge 0.2.8 bugfixes
2018-07-03 00:59:33 -04:00
Garret Wassermann
9cb32f83ca
Minor PEP8 changes
2018-07-03 00:32:23 -04:00
Garret Wassermann
d1e57d70b0
Use jQuery datepicker widget when editing a ticket, for comment part of #616
2018-07-03 00:24:20 -04:00
Garret Wassermann
4d78bc85ca
Update due date correct when adding followup to ticket, for #616
2018-07-03 00:20:51 -04:00
Garret Wassermann
d0cf8426d0
Add Due Date column to ticket list and in description table for individual ticket page
2018-07-02 22:07:59 -04:00
Garret Wassermann
b40e9dd5ea
Fix bug while importing django version for #613
2018-06-27 02:37:35 -04:00
Garret Wassermann
15985e286f
Fix saved queries when running in Django 2.0+, for #613
2018-06-27 02:27:24 -04:00
Garret Wassermann
08fc9b5aac
Check format of DEFAULT_FROM_EMAIL before creating messages, to address #608
2018-06-27 02:10:20 -04:00
Garret Wassermann
c3bf39a3b9
Fix bad URL when canceling query deletion, to address #615
2018-05-10 02:14:59 -04:00
Garret Wassermann
2cf1a32a10
Fix deprecated escape sequence warning for Py3.7, ignore W503,504
2018-05-10 01:42:09 -04:00
Garret Wassermann
a361e76999
Update akismet code for python 3, to address #607
2018-04-20 03:27:26 -04:00
Garret Wassermann
ff95fa5d6a
Merge pull request #603 from andreyyudin/master
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Replacement of hard-coded SQL query for issue #601
2018-03-29 22:00:23 -04:00
Patrick Mithamo
d372e337c6
Fix imaplib 'IMAP' module reference to 'IMAP4'
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On IMAP login error: 'imaplib' has no 'IMAP' member; maybe 'IMAP4'
2018-03-29 01:51:24 +03:00
Andrii Iudin
764c55e60e
Removed unused dash_tickets variable and its calculation, modified the
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case where it is used to rely on model query APIs rather than on raw
queries that use the default database and are not forwarded by routers.
2018-03-26 13:46:07 +01:00
Garret Wassermann
c71355cfdc
is_authenticated is a bool now not a function
2018-03-04 04:24:30 -05:00
Garret Wassermann
54a6b1d21b
Merge 0.2.7 bugfixes
2018-03-04 04:01:48 -05:00
Garret Wassermann
fef08082de
Fix PEP8 errors in get_email
2018-03-04 02:14:39 -05:00
Garret Wassermann
3c456873a5
Fixes for Python 3 and Django 2.0
2018-03-04 01:52:58 -05:00
Garret Wassermann
283f5e9cec
More bugs processing mail under python 3, on behalf of @spamandeggs for #590
2018-03-03 19:32:47 -05:00
Garret Wassermann
ed5f86c583
Suppress empty whitespace from edit buttons in ticket follow-up list, patch for #596
2018-02-27 20:21:03 -05:00
Garret Wassermann
7982774ee1
Apply hotfix for get_email fails, #590
2018-02-27 20:18:51 -05:00
vzagorovskiy
40af08ee84
Attribute color is not allowed here
2018-02-24 10:33:14 +03:00
Sourav Basu
2f0f30faa6
Renaming migration
2018-02-20 16:34:33 +05:30
Sourav Basu
c1ead6dc75
Adding missing migrations
2018-02-20 16:29:08 +05:30
Garret Wassermann
95ee61fe90
Fix PEP8 errors
2018-02-16 05:04:10 -05:00
Garret Wassermann
113880bc3a
Compare user IDs to determine if same user, and add simple test case, to fix #588
2018-02-16 05:00:22 -05:00
Garret Wassermann
55b55edb90
Fix bug in get_email where HTML tags sometimes included in text, reported in #565
2018-02-13 22:25:50 -05:00
Garret Wassermann
45115ba5c7
Actually fix #582 according to quickcheck unittests
2018-02-07 03:01:27 -05:00
Garret Wassermann
73698e8873
More testing
2018-02-07 02:53:40 -05:00
Garret Wassermann
31887504fd
seperate out text for better logging of error
2018-02-07 02:46:13 -05:00
Garret Wassermann
0bddf819f7
merge upstream
2018-02-07 02:16:41 -05:00
Garret Wassermann
a10c662207
Patch for #582 , POP3 processing error on py3
2018-02-07 02:14:28 -05:00
Garret Wassermann
2852e7ba28
Merge pull request #586 from aesdev/master
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Fix for Email Issue while pulling CC and ValueError for public homepage
2018-01-12 13:55:01 -05:00
Dilip Dwarak
cf85c3d9ab
Fixe for Email Issue while pulling CC and ValueError for public homepage
2018-01-11 14:49:21 -05:00
