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• 33b3216d38
  Merge branch 'django-helpdesk:main' into followup_queue_change Sam Splunks 2024-04-09 12:01:12 +0200
• c893d9b7d7
  Merge pull request #1166 from samsplunks/main Christopher Broderick 2024-04-08 20:49:57 +0100
• bb4e05ba39 Removed unused Queue model import Sam Splunks 2024-04-08 12:43:11 +0000
• 42be32b17b Allow to track queue change in follow-ups Sam Splunks 2024-04-08 12:33:23 +0000
• e439acd626 Removed helpdesk_settings USE_TZ Sam Splunks 2024-04-08 08:41:27 +0000
• 27bafa847c Removed old comment Sam Splunks 2024-04-08 08:39:27 +0000
• 09f504fa3e Removing unnecessary followup saves Sam Splunks 2024-04-08 08:37:00 +0000
• 210b7b13f8 Removing unused test Client Sam Splunks 2024-04-08 08:31:58 +0000
• c9ca97516a
  Merge pull request #1164 from samsplunks/main Christopher Broderick 2024-03-29 15:26:23 +0000
• b99514f585 Removed useless USE_TZ Sam Splunks 2024-03-27 16:27:32 +0000
• f5bff3af4e Clearing some settings at the end of test Sam Splunks 2024-03-27 16:22:14 +0000
• 57ad29f46b Removed useless setting Sam Splunks 2024-03-27 16:20:22 +0000
• c16d189104 Testing queues exclusion Sam Splunks 2024-03-27 16:19:33 +0000
• 5e0df47a4f Adding status exclusion test Sam Splunks 2024-03-27 16:15:15 +0000
• e3a745f81a Testing holidays Sam Splunks 2024-03-27 16:04:30 +0000
• acecc41ec8 Using MIDNIGHT constant instead of number Sam Splunks 2024-03-27 15:59:25 +0000
• 1d8fc2ad42 Opening hours tests and bug fix Sam Splunks 2024-03-27 15:56:55 +0000
• 3be5bbed44 Removed begining of next test Sam Splunks 2024-03-27 14:32:56 +0000
• f0fb8039ef Adding USE_TZ = True to comply with 32bits tests Sam Splunks 2024-03-27 14:30:56 +0000
• d6b37f1c11 Updating time_spent test with multiple follow-ups at multiple time intervals Sam Splunks 2024-03-27 14:20:34 +0000
• f4bde19511 Fixing a bug to differentiate between 23:59:59 and 24:00:00 end times Sam Splunks 2024-03-27 14:19:15 +0000
• cf81e0d452 Update simple follow-up time spent calculation Sam Splunks 2024-03-26 11:54:23 +0000
• 0e718a696d
  Merge branch 'django-helpdesk:main' into main Sam Splunks 2024-03-26 12:49:46 +0100
• 046ebe1eec colorado: update nav bar header Samuel Harris 2024-03-22 14:41:55 -0400
• 55433d2497 Ticket list: Fixed filtering ordering bugs Elizabeth 2024-03-21 17:11:57 -0400
• 9d55c1d3c9 Emails: Added ways to get undeliverable messages for Google Elizabeth 2024-03-19 16:12:05 -0400
• b00afd368d
  Merge pull request #1165 from django-helpdesk/fix/make-demo-and-docs Christopher Broderick 2024-03-17 15:14:29 +0000
• 503190ad16
  Merge pull request #11 from ClearlyEnergy/colorado-exemption-calculator lcontreras21 2024-03-15 16:28:57 -0400
• f99f96e704 Form Field: bug fixes to key value field UI/validation lcontreras 2024-03-15 15:34:16 -0400
• 1e8a0de7c9 Form Validation: added toggle and validation for CO waiver form lcontreras 2024-03-14 16:43:31 -0400
• 3cedb382ad Form Validation: added js UI for calculator, added calculator validation lcontreras 2024-03-14 15:35:08 -0400
• a323cd6163 Form Field: bug fix to key-value html/js lcontreras 2024-03-14 13:53:08 -0400
• 157e7bb120 Form Fields: added key-value field lcontreras 2024-03-14 12:12:34 -0400
• 9469eeeb92 Add clearable file input to create ticket form iiloni-umd 2024-03-14 11:00:30 -0400
• 14cc9ce85f Attachment delete button for ticket comments iiloni-umd 2024-03-14 10:14:08 -0400
• f7dfad052d Form Validation: fixed linting issues and changed to unix file endings lcontreras 2024-03-12 16:37:56 -0400
• 40f3ec2281 Ticket details: Enabled spellcheck Elizabeth 2024-03-12 14:43:08 -0400
• ed1fd8c1f1
  docs: 📝 hamronize all docs files (fix indent, code blocks, links, and some wording) Benbb96 2024-03-12 12:40:51 +0100
• 4b096a3010
  docs: 📝 fix formatting errors in demo README.rst Benbb96 2024-03-12 12:36:18 +0100
• cc74b82dee
  docs: 📝 Update README.rst with better explanations and formatting + fix broken link Benbb96 2024-03-11 17:09:10 +0100
• ceb137eb97
  chore: 🙈 add .venv folder to gitignore Benbb96 2024-03-11 17:06:33 +0100
• 21799ba142
  Revert "Set an absolute path to get the module recognized when running from root folder" Benbb96 2024-03-11 14:46:27 +0100
• acec6d1379 Gmail: Added try/except to trashing messages Elizabeth 2024-03-04 12:08:25 -0500
• 128a465d44 Enabling filtering of tickets by status in API Timothy Hobbs 2024-03-02 00:28:00 +0100
• 3d69979f61 Gmail: Added check for empty inbox Elizabeth 2024-03-01 15:43:11 -0500
• 2d7b841920 Merge branch 'develop' into gmail Elizabeth 2024-02-27 15:24:40 -0500
• 0be6282bfe Basic auto time_spent calculation test Sam Splunks 2024-02-27 14:49:18 +0000
• 3bfa0cd8c8 Documen,ting testing a single file set of tests Sam Splunks 2024-02-27 09:58:15 +0000
• ed321159fe
  Merge pull request #1159 from samsplunks/main Christopher Broderick 2024-02-27 03:18:24 +0000
• 50b5069399 Add documentation for new redirect gates for views Timothy Hobbs 2024-02-26 20:31:37 +0100
• 9a353bf4a5 You can now turn off file attachment filtering, fixes #1162 Timothy Hobbs 2024-02-20 22:57:39 +0100
• 360a6a76b3 Forms: Fixed descrription help text not showing on public form Elizabeth 2024-02-22 12:40:31 -0500
• c387d14324 Emails: Added catch for login failures Elizabeth 2024-02-21 10:26:28 -0500
• 6724e29e28
  Fixed holidays exclusion format in documentation Sam Splunks 2024-02-21 15:36:21 +0100
• 992a62d07d Emails: Changed Gmail deletion Elizabeth 2024-02-20 16:43:05 -0500
• b1b83cd593 Add some convenient functions for protecting views in custom installations Timothy Hobbs 2024-02-18 10:04:01 +0100
• c9970bbfe9 Ticket detail: Fixed bugs in table Elizabeth 2024-02-16 11:05:45 -0500
• e90dc2eb34 Merge branch 'kb_manage' into develop Elizabeth 2024-02-15 17:10:16 -0500
• 8fc532049d KB: Visual edits Elizabeth 2024-02-15 17:09:55 -0500
• 7a7a39d567 Extracting previous ticket status from latest follow-up with new_status set Sam Splunks 2024-02-15 16:16:24 +0000
• 5482d7b6df Adding year to HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS dates Sam Splunks 2024-02-15 15:42:29 +0000
• ae7c8c7aea Raise ImproperlyConfigured if HELPDESK_FOLLOWUP_TIME_SPENT_OPENING_HOURS is out of (0, 23.9999) boundary values Sam Splunks 2024-02-15 15:24:55 +0000
• 02e333cf52 Precise selection of previous status Sam Splunks 2024-02-15 09:55:57 +0000
• ae89d182a9 Removed duplicate format_time_spent function definition Sam Splunks 2024-02-15 09:30:02 +0000
• cec1035c2d Return precisely 86400 seconds for a full day Sam Splunks 2024-02-15 09:18:36 +0000
• 99b49e3f39 Refactoring earliest and latest follow-up time selection logic, also allows for time_spent recalculation if unset Sam Splunks 2024-02-15 09:08:25 +0000
• b398491d49 Emails: Added Gmail implementation Elizabeth 2024-02-14 11:47:43 -0500
• b1759520d8 Merge exclusion conditions for time_spent calculation Sam Splunks 2024-02-14 14:52:23 +0000
• b3cbfdbe09 Added HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_QUEUES setting Sam Splunks 2024-02-14 13:36:46 +0000
• 7e65e3d367 Renamed setting to HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_STATUSES Sam Splunks 2024-02-14 13:23:15 +0000
• 90666a47ba Adding HELPDESK_FOLLOWUP_TIME_CALCULATION_EXCLUDE_STATUSES setting Sam Splunks 2024-02-14 13:21:19 +0000
• 220f6d56a8 Adding HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_HOLIDAYS setting Sam Splunks 2024-02-14 13:03:58 +0000
• eb9d947dd6 Update comments Sam Splunks 2024-02-14 12:33:20 +0000
• a671a9e8dc Fixed undefined timedelta error Sam Splunks 2024-02-14 10:23:31 +0000
• c3f6a1caa2 Adding second precision for float conversion Sam Splunks 2024-02-14 10:21:34 +0000
• 05dfde59cb Include opening hours for follow-up time_spent calculation Sam Splunks 2024-02-14 10:16:20 +0000
• ed6aa132f3 timedelta seconds property is limited to 86400 Sam Splunks 2024-02-13 10:31:06 +0000
• ab8bd7637d Adding comment header according to documentation header Sam Splunks 2024-02-13 09:30:21 +0000
• cd77ac7a9d Update FollowUp time calculation method Sam Splunks 2024-02-13 09:27:12 +0000
• 13e42f1956 Document HELPDESK_FOLLOWUP_TIME_SPENT_AUTO setting Sam Splunks 2024-02-13 09:06:58 +0000
• f7e3a2b8aa Automatic absolute time_spent calculation for ticket FollowUp Sam Splunks 2024-02-13 08:59:48 +0000
• 85ddfac3a2 Emails: Removed NJ option, added date option Elizabeth 2024-02-12 14:50:02 -0500
• 25def4ad67 Knowledgebase manage page feedback Itai Iloni 2024-02-08 14:29:58 -0500
• f379bbe80e
  Merge pull request #1157 from samsplunks/main Christopher Broderick 2024-02-07 22:21:39 +0000
• a442f92134 Knowledge base manager page Itai Iloni 2024-02-06 13:24:17 -0500
• bfb58a1ccf
  Documenting HELPDESK_TICKET_STATUS_CHOICES_FLOW setting Sam Splunks 2024-02-05 11:54:25 +0100
• 40ef247844
  Handle "no label" for status id case (shouldn't happen) Sam Splunks 2024-02-05 11:39:45 +0100
• c7a9a1ab54
  Removed ticket new status logic from templates Sam Splunks 2024-02-05 11:34:56 +0100
• 8b53ef9505
  Passing ticket status flow logic to Ticket model Sam Splunks 2024-02-05 10:58:42 +0100
• 6498126b87
  Forgot {% endif %} line while pasting code Sam Splunks 2024-02-02 16:20:08 +0100
• 302769e59c
  Merge branch 'main' into main Sam Splunks 2024-02-02 16:08:33 +0100
• 827c0b7ed3
  Update public ticket view with new settings statuses logic Sam Splunks 2024-02-02 15:40:08 +0100
• 71047e1fac
  Allow new settings statuses in "Respond to this ticket" status changes Sam Splunks 2024-02-02 15:32:12 +0100
• ec49ac07bb
  Update settings.rst with explicit settings for STATUS_CHOICES Sam Splunks 2024-02-02 12:11:17 +0100
• 4e08586e3a
  Merge pull request #1156 from Ste-KNY/main Christopher Broderick 2024-02-01 21:06:31 +0000
• 2ff266a612
  Fixed pairing parenthesis Sam Splunks 2024-02-01 16:28:26 +0100
• c9628e3234
  Documentation text editing Sam Splunks 2024-02-01 16:23:18 +0100
• 06dab282b9
  Documentation for STATUS_CHOICES customization Sam Splunks 2024-02-01 16:16:39 +0100
• 3e6e39fc39
  Fixing missing capitalized Q_OPEN_STATUSES variable Sam Splunks 2024-02-01 15:43:56 +0100
• ab2c2f79a4
  Allow Tickets status choices customization Sam Splunks 2024-02-01 15:38:02 +0100