Commit Graph

193 Commits

Author SHA1 Message Date
Christopher Broderick
bcccb39a87 Enhance documentation around teams.
Provide a simple directive to disable teams.
2023-10-15 15:10:12 +01:00
Timothy Hobbs
cbb5dcdef9 Document standalone install 2023-10-14 18:48:53 +02:00
Christopher Broderick
3f8c718d71 Document the default attachment extensions supported 2023-07-23 07:28:42 +01:00
Pouria Mousavizadeh Tehrani
318417f097
Merge branch 'unstable' into patch-1 2022-08-03 18:05:13 +04:30
Pouria Mousavizadeh Tehrani
47f0bf8df6
Dissable to disable 2022-08-01 16:13:59 +04:30
Garret Wassermann
bdd8e39421
Update install.rst
Fix a docs misspelling
2022-07-23 17:18:01 -04:00
chrisbroderick
58ed521a2c Add the file system deletion app for attachments into INSTALLED_APPS 2022-07-23 11:58:28 +01:00
Martin Whitehouse
25542f929e
Initial isort configuration
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
b586442508
Merge branch 'stable' of
git@github.com:superuser-marty-me-uk/django-helpdesk.git into formatting
2022-07-13 10:22:11 +02:00
Martin Whitehouse
aa876f8016
pycodestyle formatting 2022-07-12 12:34:19 +02:00
Garret Wassermann
c996537cd5
Merge pull request #1024 from Benbb96/followup-api
API for FollowUp and FollowUpAttachment
2022-07-02 06:17:02 -04:00
Benbb96
a0be579091 Add more information + Reformat documentation 2022-07-01 00:05:01 +02:00
Benbb96
2e3f544cd8 Update API documentation 2022-07-01 00:00:34 +02:00
bbrendon
c15c623205
update install for noobs like me 2022-06-25 15:09:14 -07:00
Garret Wassermann
ee42ba48a3 Merge in bugfixes from 0.3.5 2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
a50ef874cd feat(rest): added documentation 2022-05-02 17:29:44 +02:00
Garret Wassermann
d1187b02fa Merge in bugfixes and features from 0.3.4 release including new api 2022-04-23 02:10:58 -04:00
Garret Wassermann
fcab3506b0
Merge branch 'stable' into new-option-fields 2022-04-22 06:32:32 -04:00
Daniele Scasciafratte
de9c5a709e feat(fields): no time spent 2022-04-20 16:36:37 +02:00
Daniele Scasciafratte
041308d074 feat(docs): updated 2022-04-20 15:47:36 +02:00
Daniele Scasciafratte
479451ccac feat(docs): updated 2022-04-20 15:39:27 +02:00
Benbb96
dc60d8a7f9 Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it 2022-04-15 00:05:51 +02:00
Benbb96
7e5ff05b02 Update documentation 2022-04-11 00:23:22 +02:00
Benbb96
25b1e1e5bd Add a sentence about custom fields 2022-04-07 00:48:50 +02:00
Benbb96
b8451eef16 Add an API section in documentation + fix small things 2022-04-07 00:43:00 +02:00
Garret Wassermann
5ca1f39c23 Update versions and copyrights to begin the 0.4 release dev cycle 2021-10-18 01:16:39 -04:00
Garret Wassermann
122d8f7b6a Update documentation for 0.3.0 release, restrict support to python 3.8+ because earlier pythons are no longer supported upstream anyway 2021-10-17 23:49:16 -04:00
Garret Wassermann
00edddbaad Update docs to recommend using django 3.2 LTS 2021-08-20 02:12:55 -04:00
Garret Wassermann
1559333993 Fix some docs and migrations in prep for 0.3 release, see #878 2021-08-20 02:05:21 -04:00
Timothy Hobbs
f4b7e899fa Change query arg delimiter from ; to & 2021-08-19 22:00:01 +02:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove 2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs 2021-04-19 21:15:24 +02:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form 2021-03-02 12:06:21 +01:00
Timothy Hobbs
2e867cba87 Remove hard dependency on pinax teams 2020-12-02 01:26:53 +01:00
alligatorbait
16c70d38cd Update Django versions supported and one format error in file 2020-10-14 15:06:56 -06:00
Tom Weber
d21faf77af customizable navigation header documentation 2020-10-13 21:00:24 -06:00
Tom Weber
e03bbe3f65 customizable navigation header documentation 2020-10-13 20:53:31 -06:00
Garret Wassermann
6b335590e6 Merge bugfixes from 0.2.23-devel 2020-10-12 03:19:46 -04:00
typonaut
3e91f35986
Update configuration.rst, again
Improved documentation on e-mail check interval, added documentation on locale.
2020-10-08 16:12:35 +01:00
typonaut
e83b00674f
Update configuration.rst
Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.
2020-10-08 03:18:50 +01:00
Garret Wassermann
22d3a59390 Apply patch for #853 2020-08-30 06:59:48 -04:00
typonaut
5d80a689d9
Update configuration.rst
Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
2020-08-15 16:16:30 +01:00
Garret Wassermann
2f788f2597 Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup 2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d Rename and document the maximum email attachment size setting, to address #846 2020-07-30 02:54:03 -04:00
Garret Wassermann
0a712381e0 Set default attachment permissions to 0700, to address #591 2020-07-27 19:50:25 -04:00
Devon Findlay
eb38c7dee4
Fixing type in install.rst
pinax.inviations -> pinax.invitations

Small typo fixed
2020-05-07 20:17:16 +01:00
Timothy Hobbs
cd0af7e0f5 Document new teams code 2020-01-27 20:01:57 +01:00
Timothy Hobbs
ecbb91b861 Private kb categories 2020-01-27 17:37:59 +01:00
Timothy Hobbs
8f59bfcc3c Update integration docs with info about iframe 2020-01-20 13:22:45 +01:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Garret Wassermann
073ebaba80 Update documentation for custom field search 2019-08-27 21:37:39 -04:00
Jachym Cepicky
d4f1f85b29 Markdown for Knowledge base, ticket and comments.
Removed markdown-deux
2019-03-06 14:42:57 +01:00
Garret Wassermann
9c44375626 Update copyright and version info for docs/conf.py 2019-01-31 04:43:19 -05:00
Garret Wassermann
1af01b275f Update docs for bootstrap4form for #682 2018-12-27 17:26:03 -05:00
Timothy Hobbs
1c24d88680
Enable better ticket form pre-filling 2018-12-27 16:39:31 +01:00
Garret Wassermann
625a8e85f0 Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation 2018-12-21 16:30:43 -05:00
Garret Wassermann
28996c05b7 Merge upstream develop 2018-12-15 13:38:54 -05:00
Timothy Hobbs
e96f1559e7
Add celery task for get_email
Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
2018-11-08 14:39:37 +01:00
Garret Wassermann
107805defd Added some documentation about the new helpdesk-customize.css override, to address #610 2018-09-09 00:03:34 -04:00
Garret Wassermann
dff14d40d3 Merge 0.2.8 bugfixes 2018-07-03 00:59:33 -04:00
Garret Wassermann
fbe725a22f Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611 2018-06-27 02:49:55 -04:00
Garret Wassermann
54a6b1d21b Merge 0.2.7 bugfixes 2018-03-04 04:01:48 -05:00
Garret Wassermann
1406c2a719 Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597 2018-02-28 16:23:01 -05:00
ssboy
56d287cecd
line 74 ... - run syncdb + run migrate
i think syncdb is obsolete from 1.9 ... or not?
2018-02-10 09:43:26 +01:00
Arne Brutschy
1b7214a797 Added documentation for public form defaults 2018-01-10 18:44:15 +01:00
Garret Wassermann
142c291afb Merge 0.2.4 bugfixes 2017-12-18 00:45:36 -05:00
Garret Wassermann
5502333a4c Add warning about changing the email subject template, to address issue brought up in #577 2017-12-17 23:41:53 -05:00
Garret Wassermann
92b43ef495 Merge master 0.2.3 bugfixes into develop 2017-12-09 23:02:12 -05:00
Garret Wassermann
47c1a7b1c3 Merge branch 'upstream/0.2.x', to merge #566 2017-11-03 01:15:21 -04:00
nicoamaro
d7fbcf02d9
Update install.rst 2017-11-02 15:55:51 -03:00
Garret Wassermann
3a1bd76e75 Merge custom staff filter, PR #239 2017-10-30 03:17:40 -04:00
Garret Wassermann
8ba2614a96 Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting 2017-10-24 01:20:15 -04:00
Garret Wassermann
56f32022af Add dependency info and explicit warning of dropping py2 support to the install docs 2017-09-14 00:37:00 -04:00
Garret Wassermann
f5aec2d385 Update docs for minimum of Django 1.11, set release version to 0.2.0 and change primary maintainer to gwasser 2017-08-30 15:54:19 -04:00
Garret Wassermann
8a49babfe5 Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530 2017-07-16 19:30:59 -04:00
Garret Wassermann
03b5e41b42 #184: provide more explicit install documentation for using MySQL with UTF-8 collation 2017-04-16 03:31:45 -04:00
Garret Wassermann
a69cf25c71 Rework README and CONTRIBUTING to remove redundancy. Some README statements moved to install docs instead. 2017-03-20 03:19:53 -04:00
Garret Wassermann
64076237ee Remove last line of LICENSE to see if GitHub will detect it automatically and display it site; updated README and docs/license.rst to more clearly spell out license and 3rd-party licenses 2017-03-20 03:17:26 -04:00
Garret Wassermann
4eb70841e8 Merge pull request #486 from gwasser/449_contributing_docs
Update CONTRIBUTING for Testing Requirements, and update supported Python/Django combinations in docs index.rst
2017-02-15 20:06:23 -05:00
Garret Wassermann
492e25c77b Update docs to say Python 3.4+ since that's what we current do testing against 2017-02-15 20:03:08 -05:00
Garret Wassermann
ea30d1845e Moved contributing.rst to CONTRIBUTING in the top-level directory, added language on required tests for new pull requests, for #449 2017-02-10 23:20:59 -05:00
Garret Wassermann
1c5f525b58 Update doc index to say Django 1.8+ required, instead of 1.7+ 2017-02-10 16:42:40 -05:00
Garret Wassermann
3740cd5ddc Update docs to add SITE_ID, to address #481 2017-02-10 16:17:16 -05:00
Jonathan Barratt
b5feeb7ee9
Make SOCKS-proxy support global for all queues under Py3
Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
2017-01-14 01:25:17 +07:00
Garret Wassermann
97a24fbe22
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation 2016-11-12 11:32:04 +07:00
Alex Barcelo
53ed0d3a2c Remove all the deprecated API related files and references 2016-10-29 08:50:13 +02:00
Alex Barcelo
89a6ae01b8 Fixing style (according to branch 'autocodestyle') + quicktest 2016-10-24 08:04:31 +02:00
Alex Barcelo
c1330bc0c7 Updating documentation for Django 1.10 support and settings 2016-10-20 08:26:31 +02:00
Alex Barcelo
afd6ebad74 Merge current 'master' state into urls_app_name 2016-10-19 15:26:04 +02:00
meomap
96f4fecb71 add setting for fallback locale 2016-10-14 15:04:28 +07:00
Ross Poulton
138904bf8b Update project URLs per #424 2016-10-12 11:14:10 +11:00
Jan Henrik Hasselberg
4e9bfb6335 django.contrib.sites is an requirement
Documentation example should point out django.contrib.sites is a requirement. I thought "sites" was optional looking at example first time.
2016-06-23 06:58:27 +02:00
Mitchel Humpherys
fe261a1e54 install.rst: Fix typo
setnd => send
2016-05-15 00:55:59 -07:00
Alex Barcelo
f5ecb67b22 fixing documentation for Django 1.8 and its namespace behaviour 2015-12-22 10:29:48 +01:00
Ross Poulton
ca1690becb Deprecate custom API (see #198) 2015-12-22 11:28:00 +11:00
Alex Seeholzer
a5c05cff74 added HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings; 2015-12-21 13:58:28 +01:00
Alex Barcelo
830fcbe796 updating documentation regarding membership/permission 2015-12-16 22:27:06 +01:00
Ross Poulton
9c249a818b Update docs & tests for Python 2.7/3.3+ and Django 1.7+ 2015-12-16 10:35:00 +11:00
Francisco Capdevila
3bc7ed64ee Fix typo 2015-09-14 09:47:40 -03:00