116 Commits

Author	SHA1	Message	Date
Garret Wassermann	00edddbaad	Update docs to recommend using django 3.2 LTS	2021-08-20 02:12:55 -04:00
Garret Wassermann	1559333993	Fix some docs and migrations in prep for 0.3 release, see #878	2021-08-20 02:05:21 -04:00
Timothy Hobbs	f4b7e899fa	Change query arg delimiter from ; to &	2021-08-19 22:00:01 +02:00
Renato	563b28ed14	Merge branch 'master' into pinax-remove	2021-08-04 11:19:14 -03:00
Arkadiy Korotaev	2b4c82fd1b	fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs	2021-04-19 21:15:24 +02:00
Arkadiy Korotaev	1713a86870	feat(forms): Ability to provide custom public ticket form	2021-03-02 12:06:21 +01:00
Timothy Hobbs	2e867cba87	Remove hard dependency on pinax teams	2020-12-02 01:26:53 +01:00
alligatorbait	16c70d38cd	Update Django versions supported and one format error in file	2020-10-14 15:06:56 -06:00
Tom Weber	d21faf77af	customizable navigation header documentation	2020-10-13 21:00:24 -06:00
Tom Weber	e03bbe3f65	customizable navigation header documentation	2020-10-13 20:53:31 -06:00
Garret Wassermann	6b335590e6	Merge bugfixes from 0.2.23-devel	2020-10-12 03:19:46 -04:00
typonaut	3e91f35986	Update configuration.rst, again ... Improved documentation on e-mail check interval, added documentation on locale.	2020-10-08 16:12:35 +01:00
typonaut	e83b00674f	Update configuration.rst ... Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.	2020-10-08 03:18:50 +01:00
Garret Wassermann	22d3a59390	Apply patch for #853	2020-08-30 06:59:48 -04:00
typonaut	5d80a689d9	Update configuration.rst ... Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.	2020-08-15 16:16:30 +01:00
Garret Wassermann	2f788f2597	Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup	2020-07-30 04:46:15 -04:00
Garret Wassermann	2a3fc0894d	Rename and document the maximum email attachment size setting, to address #846	2020-07-30 02:54:03 -04:00
Garret Wassermann	0a712381e0	Set default attachment permissions to 0700, to address #591	2020-07-27 19:50:25 -04:00
Devon Findlay	eb38c7dee4	Fixing type in install.rst ... pinax.inviations -> pinax.invitations Small typo fixed	2020-05-07 20:17:16 +01:00
Timothy Hobbs	cd0af7e0f5	Document new teams code	2020-01-27 20:01:57 +01:00
Timothy Hobbs	ecbb91b861	Private kb categories	2020-01-27 17:37:59 +01:00
Timothy Hobbs	8f59bfcc3c	Update integration docs with info about iframe	2020-01-20 13:22:45 +01:00
Timothy Hobbs	b862732512	Remove "classic" code path and always use datatables for ticket lists	2019-10-08 17:54:59 +02:00
Garret Wassermann	7f27eb9428	Merge 0.2.17 release into develop	2019-08-27 21:53:25 -04:00
Garret Wassermann	073ebaba80	Update documentation for custom field search	2019-08-27 21:37:39 -04:00
Jachym Cepicky	d4f1f85b29	Markdown for Knowledge base, ticket and comments. ... Removed markdown-deux	2019-03-06 14:42:57 +01:00
Garret Wassermann	9c44375626	Update copyright and version info for docs/conf.py	2019-01-31 04:43:19 -05:00
Garret Wassermann	1af01b275f	Update docs for bootstrap4form for #682	2018-12-27 17:26:03 -05:00
Timothy Hobbs	1c24d88680	Enable better ticket form pre-filling	2018-12-27 16:39:31 +01:00
Garret Wassermann	625a8e85f0	Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation	2018-12-21 16:30:43 -05:00
Garret Wassermann	28996c05b7	Merge upstream develop	2018-12-15 13:38:54 -05:00
Timothy Hobbs	e96f1559e7	Add celery task for get_email ... Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.	2018-11-08 14:39:37 +01:00
Garret Wassermann	107805defd	Added some documentation about the new helpdesk-customize.css override, to address #610	2018-09-09 00:03:34 -04:00
Garret Wassermann	dff14d40d3	Merge 0.2.8 bugfixes	2018-07-03 00:59:33 -04:00
Garret Wassermann	fbe725a22f	Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611	2018-06-27 02:49:55 -04:00
Garret Wassermann	54a6b1d21b	Merge 0.2.7 bugfixes	2018-03-04 04:01:48 -05:00
Garret Wassermann	1406c2a719	Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597	2018-02-28 16:23:01 -05:00
ssboy	56d287cecd	line 74 ... - run syncdb + run migrate ... i think syncdb is obsolete from 1.9 ... or not?	2018-02-10 09:43:26 +01:00
Arne Brutschy	1b7214a797	Added documentation for public form defaults	2018-01-10 18:44:15 +01:00
Garret Wassermann	142c291afb	Merge 0.2.4 bugfixes	2017-12-18 00:45:36 -05:00
Garret Wassermann	5502333a4c	Add warning about changing the email subject template, to address issue brought up in #577	2017-12-17 23:41:53 -05:00
Garret Wassermann	92b43ef495	Merge master 0.2.3 bugfixes into develop	2017-12-09 23:02:12 -05:00
Garret Wassermann	47c1a7b1c3	Merge branch 'upstream/0.2.x', to merge #566	2017-11-03 01:15:21 -04:00
nicoamaro	d7fbcf02d9	Update install.rst	2017-11-02 15:55:51 -03:00
Garret Wassermann	3a1bd76e75	Merge custom staff filter, PR #239	2017-10-30 03:17:40 -04:00
Garret Wassermann	8ba2614a96	Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting	2017-10-24 01:20:15 -04:00
Garret Wassermann	56f32022af	Add dependency info and explicit warning of dropping py2 support to the install docs	2017-09-14 00:37:00 -04:00
Garret Wassermann	f5aec2d385	Update docs for minimum of Django 1.11, set release version to 0.2.0 and change primary maintainer to gwasser	2017-08-30 15:54:19 -04:00
Garret Wassermann	8a49babfe5	Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530	2017-07-16 19:30:59 -04:00
Garret Wassermann	03b5e41b42	#184: provide more explicit install documentation for using MySQL with UTF-8 collation	2017-04-16 03:31:45 -04:00