Christopher Broderick
dce3c0c73f
Merge pull request #1173 from django-helpdesk/new_release_1.2.0
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Update release number for package creation
2024-04-29 21:27:58 +01:00
Christopher Broderick
6456a1f951
Merge pull request #1161 from timthelion/view_protectors
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Add some convenient functions for protecting views in custom installations
2024-04-29 21:26:57 +01:00
Christopher Broderick
a6bb99f1e8
Merge branch 'main' into view_protectors
2024-04-29 21:25:36 +01:00
Christopher Broderick
83a8092399
Merge branch 'main' into new_release_1.2.0
2024-04-24 20:53:43 +01:00
Christopher Broderick
044cd4c50d
Update release number for package creation
2024-04-24 19:23:16 +01:00
Christopher Broderick
dba8a889a3
Merge pull request #1172 from jorge-leon/fix-public-view-and-context-help-urls
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FIX: replace hardcoded urls with Django generated ones. Fixes #1171
2024-04-24 19:05:07 +01:00
Christopher Broderick
1ddb2a271c
Merge pull request #1169 from samsplunks/signal
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Emit a signal when a ticket is updated
2024-04-24 18:18:24 +01:00
Timothy Hobbs
8f9d385e10
Merge branch 'main' into view_protectors
2024-04-23 21:29:38 +02:00
Timothy Hobbs
ebbbcdb2aa
Deprecate VALID_EXTENSIONS properly
2024-04-22 18:38:59 +02:00
Georg Lehner
c723873d83
FIX: replace hardcoded urls with Django generated ones.
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The My Tickets view generated ticket urls with a '/view' string prefix. This
is replaced by proper Django URL resolution.
The public and staff ticket view used a '../../' string prefix which brakes in
the public ticket view. They are both replaced with proper Django URL resolution.
2024-04-17 21:17:41 +02:00
Sam Splunks
750b216d66
Update docs/webhooks.rst with django signals link
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
2024-04-17 14:34:47 +02:00
Sam Splunks
361ba84295
Updated signals code
2024-04-17 14:31:57 +02:00
Sam Splunks
16bb4d46f1
Update webhooks documentation
2024-04-17 14:24:15 +02:00
Sam Splunks
2f26180451
Update webhooks documentation with signals info
2024-04-17 12:20:27 +00:00
Sam Splunks
8541acd49d
Updated comment
2024-04-17 10:21:02 +00:00
Sam Splunks
2fc95d165a
new_ticket_done signal emitted through email
2024-04-17 10:19:50 +00:00
Sam Splunks
81f9226f7c
Removed unused webhooks import
2024-04-17 10:09:15 +00:00
Sam Splunks
9a6939b564
Attach send_new_ticket_webhook to the new_ticket_done signal
2024-04-17 10:02:44 +00:00
Sam Splunks
c6cad5f702
Removed unused webhooks import
2024-04-16 08:52:22 +00:00
Sam Splunks
c0ee8e0847
Use update_ticket mechanism in email.py
2024-04-16 08:49:11 +00:00
Sam Splunks
79b7ce9650
notify_followup_webhooks used in email, so moving signal triggering code
2024-04-16 08:42:03 +00:00
Sam Splunks
0e96909f43
Removed unused TichetChange import
2024-04-16 08:36:29 +00:00
Sam Splunks
08ed2a5035
Adding receiver import
2024-04-16 08:34:03 +00:00
Sam Splunks
ebb9a4d50d
Make update_ticket_done signal trigger notify_followup_webhooks
2024-04-16 08:23:06 +00:00
Sam Splunks
2499f81d4d
Add a signal when the ticket upate is done (every related instance created and updated)
2024-04-16 08:04:01 +00:00
Sam Splunks
8fffae343c
Update TicketChange creation code
2024-04-16 07:58:33 +00:00
Benbb96
9f7c18e507
Merge pull request #1167 from samsplunks/followup_queue_change
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Allow to track queue change in follow-ups
2024-04-12 15:07:26 +02:00
Sam Splunks
a775622521
Create ticket change through instance relationship
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
2024-04-12 10:44:56 +02:00
Sam Splunks
5b39c9aeeb
Update forloop for queues with explicit variable names in ticket template
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Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>
2024-04-12 10:39:58 +02:00
Sam Splunks
62ef86a047
Settings assertion values in hours
2024-04-09 13:45:41 +00:00
Sam Splunks
aa5e2d0c67
Fixed test comment
2024-04-09 13:33:20 +00:00
Sam Splunks
d1af580483
Remove queues exclusion at the end of test
2024-04-09 13:32:11 +00:00
Sam Splunks
6e845f6351
Adding test for multiple exclusion queues through follow-ups
2024-04-09 13:27:42 +00:00
Sam Splunks
f4ab7a5226
Refactored time_spent calculation queue exclusions to reflect queue changes over time
2024-04-09 13:25:35 +00:00
Sam Splunks
e372f4447b
Adding test_update_ticket_queue test
2024-04-09 12:18:43 +00:00
Sam Splunks
e526c21aef
Update ticket queue foreign key id
2024-04-09 12:05:32 +00:00
Sam Splunks
33b3216d38
Merge branch 'django-helpdesk:main' into followup_queue_change
2024-04-09 12:01:12 +02:00
Christopher Broderick
c893d9b7d7
Merge pull request #1166 from samsplunks/main
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test_time_spent_auto.py cleanup
2024-04-08 20:49:57 +01:00
Sam Splunks
bb4e05ba39
Removed unused Queue model import
2024-04-08 12:43:11 +00:00
Sam Splunks
42be32b17b
Allow to track queue change in follow-ups
2024-04-08 12:33:23 +00:00
Sam Splunks
e439acd626
Removed helpdesk_settings USE_TZ
2024-04-08 08:41:27 +00:00
Sam Splunks
27bafa847c
Removed old comment
2024-04-08 08:39:27 +00:00
Sam Splunks
09f504fa3e
Removing unnecessary followup saves
2024-04-08 08:37:00 +00:00
Sam Splunks
210b7b13f8
Removing unused test Client
2024-04-08 08:31:58 +00:00
Christopher Broderick
c9ca97516a
Merge pull request #1164 from samsplunks/main
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Test set for automatic time tracking of follow-ups
2024-03-29 15:26:23 +00:00
Sam Splunks
b99514f585
Removed useless USE_TZ
2024-03-27 16:27:32 +00:00
Sam Splunks
f5bff3af4e
Clearing some settings at the end of test
2024-03-27 16:22:14 +00:00
Sam Splunks
57ad29f46b
Removed useless setting
2024-03-27 16:20:22 +00:00
Sam Splunks
c16d189104
Testing queues exclusion
2024-03-27 16:19:33 +00:00
Sam Splunks
5e0df47a4f
Adding status exclusion test
2024-03-27 16:15:15 +00:00
