Ross Poulton
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3b43cec5cf
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Merge pull request #64 from joshuajonah/master
Added flexibility to disable the knowledgebase by using settings.HELPDESK_KB_ENABLED = False.
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2011-06-15 01:20:26 -07:00 |
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Ross Poulton
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01405d489a
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Update translations to latest data from Transifex.
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2011-06-15 07:52:51 +00:00 |
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Joshua Jonah
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b546b0b879
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Added attribution to public_base.html.
Added missing i18n tag to attribution.html.
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2011-06-10 08:22:40 -04:00 |
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Joshua Jonah
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7daf3a7552
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Consolidated attribution in footer to a single file for easier override without having to subclass more than one template.
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2011-06-09 11:41:32 -04:00 |
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Joshua Jonah
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e73f45e4f6
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Added ability to turn of KB (my business doesn't need it)
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2011-06-09 11:24:33 -04:00 |
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Ross Poulton
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9cad876f71
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Update translations
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2011-05-17 20:16:00 +10:00 |
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Ross Poulton
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cc4ea9a4f8
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Add filtering by Date range. Allow users to filter stats screens by saved queries (closes GH-58)
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2011-05-13 08:02:59 +10:00 |
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Ross Poulton
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04ad20d42f
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Remove SVN lookup at bottom of staff pages - not required now we're on Git.
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2011-05-12 09:08:32 +10:00 |
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Ross Poulton
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afea90b2d2
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Bugfix - typo in views/staff.py
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2011-05-12 09:01:35 +10:00 |
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Ross Poulton
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0afbf85b3f
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Update translations
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2011-05-11 20:09:04 +10:00 |
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Ross Poulton
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ac95f9d893
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Overhaul reporting: remove custom SQL commands for compatibility reasons. Code is MUCh simpler now. Also allows user to specify a saved search query via GET paramater - need to add links to this, as it lets them filter charts - very useful\!
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2011-05-11 20:07:46 +10:00 |
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Ross Poulton
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eea960f9b9
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Update spanish translation
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2011-05-10 19:27:34 +10:00 |
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Ross Poulton
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8b6fbd8965
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Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43
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2011-05-10 19:27:11 +10:00 |
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Ross Poulton
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40dead831e
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Update spanish translation from Transifex
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2011-05-10 08:01:48 +10:00 |
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Ross Poulton
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2a7b76661e
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URL custom fields are now hyperlinked when viewing tickets.
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2011-05-10 07:55:06 +10:00 |
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Ross Poulton
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f4864ef34d
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Show custom fields when editing tickets. Closes GH-24.
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2011-05-10 07:54:44 +10:00 |
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Ross Poulton
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3143347543
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Change MEDIA_URL to STATIC_URL in report output.
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2011-05-06 17:04:39 +10:00 |
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Ross Poulton
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c3a4c4c8ba
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Add capability for users to delete their saved queries.
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2011-05-06 16:55:52 +10:00 |
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Ross Poulton
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0f45891404
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Add Spanish (Mexican) and French translations, thanks to @albertogaona and @kolin22. Updated Spanish (Castilian), also thanks to Alberto.
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2011-05-02 23:12:40 +00:00 |
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Ross Poulton
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9175203fb1
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Migrate charts to jqPlot. Needs a bit of clean-up, especially separating out date & non-date reports.
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2011-05-02 22:32:51 +00:00 |
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Ross Poulton
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b42026ec33
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Allow selection of all items on custom "list" fields. Fixes GH-23.
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2011-05-02 22:32:15 +00:00 |
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Ross Poulton
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c9e68a05a7
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When a logged-in user hits the public ticket view, redirect them to the staff view.
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2011-05-02 22:31:30 +00:00 |
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Ross Poulton
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f3bd5da906
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Push navigation into a single place, so that the navigation experience is consistent regardless of which views (public vs staff) the user lands on. Closes GH-52, thanks to kotowicz.
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2011-04-28 21:00:11 +10:00 |
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Ross Poulton
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592ec09916
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If a ticket hasn't been resolved, ensure that public users can still resolve it. Fixes GH-51, thanks to kotowicz.
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2011-04-28 20:23:16 +10:00 |
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Ross Poulton
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b4ffb91b9c
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Ensure queue locale is included in safe_template_context as reported by vvarp. This should close GH-56 without further issues - please reopen if required..
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2011-04-28 20:19:42 +10:00 |
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Ross Poulton
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f8684e7b3f
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Merged pull request #53 from issackelly/master.
Django 1.3 staticfiles
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2011-04-28 03:10:23 -07:00 |
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Ross Poulton
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ebc4b7d24c
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Add proper database migrations support using South. Updated documentation to match. Closes GH-50.
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2011-04-27 19:57:03 +10:00 |
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Ross Poulton
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090685b6d9
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Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
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2011-04-19 23:02:33 +00:00 |
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Ross Poulton
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b108e5147c
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Merge branch 'bclermont-master'
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2011-04-19 22:59:49 +00:00 |
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Ross Poulton
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5278634a76
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Fixes GH-54: Stats crash without open tickets. This should have already been caught, so this patch fixes it and adds another sanity check at report runtime.
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2011-04-19 21:36:20 +00:00 |
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Ross Poulton
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701d742840
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Update Spanish & Polish translations, thanks to Transifex users erik_river (es) and mpasternak (pl)
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2011-04-18 08:39:16 +00:00 |
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Bruno Clermont
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590b5a20d9
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add command to create UserSettings for user who do not have one yet
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2011-04-15 17:38:12 -04:00 |
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Issac Kelly
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021a48c843
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Fix the fixture, and update for django 1.3, add dist and egg-info to gitignore
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2011-03-25 18:03:18 -04:00 |
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Ross Poulton
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eca88be838
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Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE .
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2011-03-11 22:30:59 +00:00 |
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Ross Poulton
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b5da29dcfe
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Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49.
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2011-03-05 03:29:01 +00:00 |
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Ross Poulton
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7666ad668d
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Merge branch 'bclermont-master'
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2011-02-27 23:45:49 +00:00 |
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Ross Poulton
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b61a1b1af7
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Updated translations from Transifex. Big thanks to mpasternak for some great work on the Polish translation which is now at 61%.
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2011-02-25 22:50:00 +00:00 |
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Bruno Clermont
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0431865824
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Do not close <select> at the begining.
<select/>...</select> is invalid
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2011-02-19 14:17:14 -05:00 |
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Ross Poulton
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b801b184e4
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Move from 'flot' to jqPlot for the upcoming reporting changes. Not able to do multi-series bar charts with flot easily enough so switched to jqPlot. Actual reporting changes still a work in progress.
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2011-02-14 22:07:24 +00:00 |
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Ross Poulton
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a0af56d27e
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Updated Spanish translation (via Transifex)
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2011-02-14 22:06:20 +00:00 |
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Ross Poulton
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3f418a5303
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Remove invalid .gitignore
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2011-02-14 22:05:45 +00:00 |
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Ross Poulton
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f165587112
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Update translations from Transifex (incl add transifex config to project) and add Polish translation (currently approx 26% translated)
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2011-02-12 02:22:55 +00:00 |
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Ross Poulton
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856b6a46aa
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Make sure 'Close' link on public ticket view always works (Issue #41)
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2011-02-12 01:56:56 +00:00 |
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Ross Poulton
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8920824a7b
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Fix link to jQuery in public templates
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2011-02-12 01:13:30 +00:00 |
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Andreas Kotowicz
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e691708e73
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temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22
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2011-02-08 22:19:17 +01:00 |
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Andreas Kotowicz
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c69efa1587
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fix for bug https://github.com/rossp/django-helpdesk/issues#issue/37
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2011-02-08 12:17:05 +01:00 |
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Ross Poulton
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18e3d11006
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Update locale files to pick up new / updated strings for translation.
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2011-02-07 10:34:23 +00:00 |
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Ross Poulton
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ad58b4dcbb
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fixed missing bracket in string. thanks to jezdez for catching this during translation.
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2011-02-07 10:23:06 +00:00 |
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Ross Poulton
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6527ad0d55
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Add author info to English language file
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2011-02-07 07:42:37 +00:00 |
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Ross Poulton
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6262bec02f
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Remove un-minimised flot JavaScript
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2011-02-07 07:40:18 +00:00 |
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