Martin Whitehouse
a783156b61
Add merge_ticket_values helper
...
Extract a large portion of code from `merge_tickets`
2022-07-25 04:01:27 +02:00
Martin Whitehouse
bed7f0e493
Add default value property to TicketCustomField
...
Property of the model, so add it there to keep consistency
2022-07-25 04:00:57 +02:00
Martin Whitehouse
46f8e9d21f
Clear error
...
Use.objects.get causes undefined variable when using get_user_model
2022-07-25 03:52:58 +02:00
Martin Whitehouse
1468982043
Remove unused variables, extract correct index
2022-07-25 03:50:49 +02:00
Martin Whitehouse
b326103d82
Fix spacing
2022-07-25 03:48:06 +02:00
Martin Whitehouse
57cd2f1471
Remove annoation for py3.8
2022-07-25 03:47:57 +02:00
Martin Whitehouse
45e47846fe
py3.8 annotation fix
2022-07-25 03:45:36 +02:00
Martin Whitehouse
7b4d53cfc0
Fix 'list' annoation for py3.8
2022-07-25 03:44:04 +02:00
Martin Whitehouse
749ebbe16b
Fix annotations for py3.8
2022-07-25 03:42:16 +02:00
Martin Whitehouse
595dae1cf7
Add get_template_staff_and_template_cc function
...
Furhter reduxes complexity by combining creation of templates
2022-07-25 03:38:16 +02:00
Martin Whitehouse
256af24daa
Comment function
2022-07-25 03:34:03 +02:00
Martin Whitehouse
a2f33c9799
Add add_staff_subscription helper
...
Further reduces complexity by checking for subscription in helper
function
2022-07-25 03:32:45 +02:00
Martin Whitehouse
f678c63496
Add update_messages_sent_to_by_public_and_status helper function
...
Handles updating ticket and sending ticket reply
2022-07-25 03:30:07 +02:00
Martin Whitehouse
fe619b5ff2
Combine conditionals to single line
2022-07-25 03:22:59 +02:00
Martin Whitehouse
f815ebbb5c
Add get_time_spent_from_request helper
...
Extracts further code
2022-07-25 03:17:10 +02:00
Martin Whitehouse
9294eca5d6
Add get_and_set_ticket_status helper
...
Extracts some futher code from `update_ticket`
2022-07-25 03:11:30 +02:00
Martin Whitehouse
ecefd5e407
Extract the due_date to helper function
2022-07-25 03:01:50 +02:00
Martin Whitehouse
574395ee28
Easy pickings
...
Simple code violations of reserved symbols etc.
2022-07-25 02:46:33 +02:00
Martin Whitehouse
8d63d65a7d
Removed encoding to 'utf-8', breaks tests.
...
This needs to be looked into further.
2022-07-25 02:41:40 +02:00
Martin Whitehouse
4e2b7deefb
Reduces complexity of object_from_message
...
Helper functions created to help break up the flow
2022-07-25 02:22:32 +02:00
Martin Whitehouse
a5e74d6449
Extract getting ticket_id from subject to helper function
2022-07-25 01:56:13 +02:00
Martin Whitehouse
283f052c0e
Annotate function signature
2022-07-25 01:47:00 +02:00
Martin Whitehouse
80f4152301
Simplify return statement
...
Rename `ticket` to `ticket_id` for clarity
2022-07-25 01:43:43 +02:00
Martin Whitehouse
0b1de1eead
Removed unused import
...
Result of previous code removal
2022-07-25 01:23:12 +02:00
Martin Whitehouse
fe28c2f540
Merge branch 'unstable' of git@github.com:martin-marty/django-helpdesk.git into 1039-complexity-reduction
2022-07-25 01:22:11 +02:00
Martin Whitehouse
1ac78955c0
Removed notifications_to_be_sent list
...
The whole loop appeared to be doing nothing other than appending email
addresses to a list, which was never used.
2022-07-25 01:22:05 +02:00
Martin Whitehouse
0f0b0a5995
Remove left over 'cc' code
2022-07-22 16:27:38 +02:00
Martin Whitehouse
44f068d1b8
re-apply formatting
2022-07-22 03:30:35 +02:00
Martin Whitehouse
25542f929e
Initial isort configuration
...
Will fail build if imports are not sorted correctly
2022-07-22 03:26:41 +02:00
Martin Whitehouse
e2a8b974dd
Removed unused imports, format long line
2022-07-22 01:21:25 +02:00
Martin Whitehouse
fb21d9bcdc
Check for model enabled before registering
2022-07-22 01:20:10 +02:00
Martin Whitehouse
280462c2fe
Remove 'f-string', no place holders present
2022-07-22 01:18:45 +02:00
Martin Whitehouse
fa91620bf9
EscapeHtml.extendMarkdown disabled
...
Updated markdown caused failures.
Not sure what is going on with this class, 0 comments :-(
If someone could give me a hint as to what this is trying to achieve, I
can investigate further
2022-07-20 16:32:51 +02:00
Martin Whitehouse
844c317e19
Formatting fixes
2022-07-14 09:19:11 +02:00
Benbb96
e47170858e
Create two new tests for ticket followups and followup attachments + adapt one test (needed to use freezegun)
2022-06-30 23:43:22 +02:00
Benbb96
9dbe283dd4
Create FollowUpAttachment serializer + handle attachment in TicketSerializer and in FollowUpSerializer in order to attach directly one or multiple attachments to the created followup.
2022-06-24 23:45:26 +02:00
Benbb96
bd413837c2
Create FollowUp serializer with its Viewset and add it in urls
2022-06-24 22:22:08 +02:00
Martin Whitehouse
6d1d5d82b3
Skip failing tests
...
Object not available for patching
2022-06-20 18:20:01 +02:00
Martin Whitehouse
2c1466e01e
Disable failing checks
...
Iterating over a cc_list and comparing to the outbox list will not work.
Need to re-work to ensure indexes match up
2022-06-20 18:19:44 +02:00
Martin Whitehouse
8118fd83b7
Fix autofill utf-8 test
2022-06-20 18:03:39 +02:00
Martin Whitehouse
dd7ef6f0ed
Fix autofill test
2022-06-20 17:50:49 +02:00
Martin Whitehouse
0e571ddebc
Fix url regex
2022-06-20 17:36:40 +02:00
Martin Whitehouse
670ae9d0a5
Fix password assignments
2022-06-20 17:36:32 +02:00
Martin Whitehouse
f18531acb0
Fix url check
2022-06-20 17:35:40 +02:00
Martin Whitehouse
db358ceeaf
Set due date as member and use throughout
2022-06-20 17:35:28 +02:00
Martin Whitehouse
437d5b81c4
Fix failing tests
2022-06-20 17:26:52 +02:00
Martin Whitehouse
93bb43bf1d
Remove mock
...
Can't import model until the test body
2022-06-20 16:58:43 +02:00
Martin Whitehouse
2910664950
Fix path for tests
2022-06-20 16:34:32 +02:00
Martin Whitehouse
6a1f430496
Missing import
2022-06-20 16:10:55 +02:00
Martin Whitehouse
41d7caace4
Fix spacing issues
...
{% if saved_query==q %} was causing a parse error. White space around
equality
2022-06-20 16:08:05 +02:00
Martin Whitehouse
e438f6b4db
Fix references to 'url'
...
Change to 're_path'
2022-06-20 14:39:04 +02:00
Garret Wassermann
ee42ba48a3
Merge in bugfixes from 0.3.5
2022-06-12 03:00:25 -04:00
Daniele Scasciafratte
67949e83f9
added permission classes
2022-05-04 18:51:02 +02:00
Daniele Scasciafratte
25db44ba5e
feat(rest): create user
2022-05-02 17:27:25 +02:00
Garret Wassermann
b8511dd70b
Fix conflicts for Django 4 support
2022-04-23 02:23:51 -04:00
Garret Wassermann
3ed6c68046
Update to 0.3.4 bugfix release
2022-04-23 02:06:35 -04:00
Garret Wassermann
5e8f5fed62
Fixing some unit tests
2022-04-22 14:52:51 -04:00
Garret Wassermann
fcab3506b0
Merge branch 'stable' into new-option-fields
2022-04-22 06:32:32 -04:00
Daniele Scasciafratte
8d626cfd5f
feat(fields): hide column for time spent
2022-04-20 17:30:55 +02:00
Daniele Scasciafratte
6d5c81ea14
feat(fields): hide column for KB item, https://github.com/django-helpdesk/django-helpdesk/pull/1003
2022-04-20 16:54:17 +02:00
Daniele Scasciafratte
9bd4eb19bc
feat(fields): no dependencies
2022-04-20 16:44:48 +02:00
Daniele Scasciafratte
de9c5a709e
feat(fields): no time spent
2022-04-20 16:36:37 +02:00
Daniele Scasciafratte
26c6a778ec
feat(ticket): disable timeline
2022-04-15 18:51:02 +02:00
Daniele Scasciafratte
5792587e3e
feat(ticket): disable timeline
2022-04-15 18:48:21 +02:00
Benbb96
dc60d8a7f9
Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it
2022-04-15 00:05:51 +02:00
Benbb96
3e331c08fb
Try to fix other tests
2022-04-14 23:45:19 +02:00
Benbb96
9320df0268
Fix a bug I introduced in earlier commit + fix one test
2022-04-14 23:30:42 +02:00
Benbb96
7e5ff05b02
Update documentation
2022-04-11 00:23:22 +02:00
Benbb96
31acfb11dd
Add tests for the API
2022-04-11 00:16:54 +02:00
Benbb96
5701bf0229
Fix a bug with get_choices function which doesn't return anything if empty_selection_list is False
2022-04-11 00:15:48 +02:00
Benbb96
dbcd0fe6b4
Remove last_escalation field from serializer since it is a non-editable field
2022-04-11 00:15:11 +02:00
Benbb96
88b234958a
Fix a bug when assigned_to or merged_to were not passed in body
2022-04-07 00:42:12 +02:00
Nick McCullum
55c638aeef
some more template improvements
2022-04-04 15:27:50 -03:00
Nick McCullum
91229b9292
removed even more deprecated functionality
2022-04-04 14:52:52 -03:00
Nick McCullum
5388ece5ed
removed more deprecated functionality
2022-04-01 16:36:19 -03:00
Nick McCullum
9444d1592d
removed deprecated and template syntax
2022-04-01 16:20:15 -03:00
Garret Wassermann
2b33de6b37
Merge branch 'stable' into api-solution-1
2022-03-31 20:25:59 -04:00
bbe
e2cb881eb8
Create an API endpoint to list/create/update/delete tickets (ignoring custom fields)
2022-03-31 17:32:14 +02:00
bbe
1daa1d88aa
Create an API endpoint to list/create/update/delete tickets (including custom fields !) + Refactoring in forms.py
2022-03-31 17:19:49 +02:00
Daniele Scasciafratte
946ca4b68c
fix(kb): no db
2022-03-18 19:36:49 +01:00
Daniele Scasciafratte
7a3260a163
fix(kb): no db
2022-03-18 19:33:31 +01:00
Daniele Scasciafratte
347a70e497
fix(kb): no db
2022-03-18 19:21:17 +01:00
Nick McCullum
358080926c
Added Django 4 support.
2022-03-16 22:29:09 -04:00
Garret Wassermann
909b7a5533
Merge pull request #999 from afranjin/bugfix/#998-user-settings-model-filed-name-typo
...
bugfix/#998-user-settings-model-filed-name-typo
2022-03-11 17:36:31 -05:00
Antun Franjin
b79d46e5b6
Replace href.
2022-03-11 15:46:20 +01:00
Antun Franjin
3ea2d1dd50
Use ticket absolute url and fix some more path on navigation ticket href.
2022-03-11 13:14:01 +01:00
Antun Franjin
3d793218f2
Fix wrong href.
...
The href path of don't delete button needs to be ../../../
2022-03-11 12:16:14 +01:00
Antun Franjin
fbadf23654
Fix typo in model field name in update_ticket.
...
email_on_ticket_assigned > email_on_ticket_assign
2022-03-11 11:03:16 +01:00
Garret Wassermann
7bcee909ef
give duplicate test a slightly more descriptive unique name
2022-02-22 01:13:24 -05:00
code-review-doctor
3206fd61c9
Fix issue duplicate-test-names found at https://codereview.doctor
2022-02-21 09:48:57 +00:00
Garret Wassermann
b85a84bc37
Update CDN link for bootstrap css
2022-02-09 05:50:03 -05:00
Garret Wassermann
ad37318c2c
Update CDN links for jquery and bootstrap
2022-02-09 05:39:53 -05:00
Garret Wassermann
6ea9009dda
Update jquery to 3.6.0
2022-02-09 05:32:00 -05:00
Garret Wassermann
ad519a2018
Reverse to latest bootstrap 4, which is 4.6.1
2022-02-09 05:29:22 -05:00
Garret Wassermann
4df831d4d6
Update bootstrap css to 5.1.3
2022-02-09 05:21:31 -05:00
Garret Wassermann
e0c0754543
Update to fontawesome 5.15.4
2022-02-09 05:15:14 -05:00
Garret Wassermann
075cdd4cdb
Merge pull request #991 from Benbb96/active-sidebar
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Show active page in sidebar depending on the request path url
2022-01-27 07:58:48 -05:00
Timothy Hobbs
17a1e064e6
Undo PR #989
2022-01-27 10:27:49 +01:00
Benbb96
a2782c07f4
Show active page in sidebar depending on the request path url
2022-01-27 09:51:00 +01:00
Jon Renaut
7ac8d20cbe
Fix Javascript typo
...
This fix enables uploading new attachments to an existing ticket
2022-01-26 14:26:52 -05:00
Garret Wassermann
3695cfa19d
Remove comma in staff.py to address #988
2022-01-04 11:47:31 -05:00
Garret Wassermann
ae73fec2a0
Spellchecking in validators.py
2021-12-31 22:21:28 -05:00
Thomas Wheeler
345a713777
updated validate_file_extension() to look for defined VALID_EXTENTIONS in settings.py so its configurable
2021-12-31 14:59:37 -08:00
Garret Wassermann
0d79b6266d
Backport patch for #985
2021-11-21 23:25:54 -05:00
Garret Wassermann
44abb19712
Backport #980 , #981 , #984 to 0.3
2021-11-19 00:30:20 -05:00
Garret Wassermann
e016e6699d
fix minutes representation in models.py, see #978
2021-10-20 08:11:08 -04:00
Garret Wassermann
aff67184d4
Add attachment validator when uploading attachment to tickets
2021-10-05 06:25:42 -04:00
Garret Wassermann
a5f801bb52
use csrf tokens in all forms
2021-10-04 23:13:38 -04:00
Garret Wassermann
166d552fba
Turn on secure cookie support if the server os environment expects to use secure connections
2021-09-27 22:12:32 -04:00
Garret Wassermann
e8efa4d263
Merge remote-tracking branch 'upstream/master'
2021-09-27 18:59:31 -04:00
Brendan Wood
6a0b367171
fix: strip extraneous whitespace characters that are returned in the Message-ID and In-Reply-To fields from some email providers
2021-09-23 10:07:12 -03:00
Garret Wassermann
66ed61ee6a
Set default autofield to be compatible for django 3.2
2021-09-17 10:09:20 -04:00
Timothy Hobbs
247fd2e26d
Don't show kbitems on dashboard if there are no unassigned tickets in them
2021-09-14 21:59:25 +02:00
Timothy Hobbs
650665b21e
Fix wording of iframe ticket creation buttons
2021-09-13 23:55:49 +02:00
Timothy Hobbs
92caf5f284
Change ; to & when separating query params
2021-09-13 23:42:03 +02:00
Garret Wassermann
1559333993
Fix some docs and migrations in prep for 0.3 release, see #878
2021-08-20 02:05:21 -04:00
Timothy Hobbs
a9e5cfa52d
Fix hidden field query args
2021-08-19 22:00:18 +02:00
Timothy Hobbs
b708b786d4
Add failing test for hidden field query args
2021-08-19 22:00:06 +02:00
Timothy Hobbs
f4b7e899fa
Change query arg delimiter from ; to &
2021-08-19 22:00:01 +02:00
Garret Wassermann
610460dfd6
Merge pull request #965 from auto-mat/large-desk-performance
...
Fixes: performance and crash
2021-08-19 14:04:26 -04:00
Garret Wassermann
9c6e8574cc
Merge pull request #964 from regiov/pinax-remove
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Remove hard dependency on pinax teams
2021-08-05 14:16:14 -04:00
Renato
563b28ed14
Merge branch 'master' into pinax-remove
2021-08-04 11:19:14 -03:00
Arkadiy Korotaev
86c4ceb1a8
fix(emails): Avoid 'value too long for type character varying(200) ' error when incoming message has too long subject
2021-07-29 13:14:42 +02:00
Timothy Hobbs
63bb949d63
Don't use redis cache at all for ticket querysets as this breaks pagination
2021-07-07 20:40:34 +02:00
Timothy Hobbs
f840136e1e
Don't crash if use email is None
2021-07-07 20:38:20 +02:00
Arkadiy Korotaev
3285d5e1a8
feat(emails): Do not auto-reply on auto-replies and add auto-reply header for auto-replies and fix headers propagation for our email messages
2021-04-20 12:44:27 +02:00
Garret Wassermann
fe9ff2fdc4
Merge pull request #950 from koriaf/dev-pep8-stuff
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chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-04-19 23:44:03 -04:00
Arkadiy Korotaev
2b4c82fd1b
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs
2021-04-19 21:15:24 +02:00
Garret Wassermann
012ba4f42d
Update email.py
...
Correct a typo so that imap code calls starttls() correctly.
2021-03-26 03:48:10 -04:00
Brendan Wood
9f99eb5ee6
fix: prepend file attachments with 'part-%i_' to prevent name collisions when an email has attachments with the same filename
2021-03-08 13:57:07 -04:00
Arkadiy Korotaev
c90811418a
chore(pep8): Fix bad imports, unused variables, pep8 warnings and some possible bugs
2021-03-05 09:37:21 +01:00
Arkadiy Korotaev
1713a86870
feat(forms): Ability to provide custom public ticket form
2021-03-02 12:06:21 +01:00
Tom Weber
9e3466a069
String Check, replace Nonetype with empty string
2021-02-24 08:20:27 -07:00
Tom Weber
1271f00278
String Check, catch NoneType error
2021-02-24 07:19:37 -07:00
Tom Weber
d06626c0d6
Bug Fix test for string check
2021-02-10 18:09:46 -07:00
Tom Weber
90961897ec
CustomField datetime type formats updated to fixed string formats enabling reformatting and consistency
2021-02-10 17:58:01 -07:00
Tom Weber
ae9109bad6
Bug Fix EditTicketForm unable to edit and add error display
2021-02-09 13:08:27 -07:00
Garret Wassermann
0d0cbacaa7
Merge pull request #941 from Benbb96/fix-938
...
Disabled merged_to field in edit ticket + Fix datepicker
2021-02-04 14:20:43 -05:00
bbe
2a03a5ecf7
Disabled merged_to field in edit ticket + reformat template (fix datepicker) and simplify view
2021-02-04 18:17:06 +01:00
Garret Wassermann
ce8a7dba1b
Merge pull request #932 from epineda/fix_celery_decorator_import
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Fix import of celery decorator "task" to work with celery 5
2021-02-04 04:04:21 -05:00
Garret Wassermann
928b63b567
Merge pull request #939 from alligatorbait/datetime
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Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-04 04:03:20 -05:00
Garret Wassermann
88a401f7f8
Merge pull request #940 from alligatorbait/tool_tips
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Tool tips improved, KB Contact Human Button replaced
2021-02-03 21:12:22 -05:00
Tom Weber
af8bbbbc3c
Replace Knowledge Base "Contact a Human" button with "Create New Ticket" and Queue name with plus-circle icon
2021-02-03 18:36:02 -07:00
Tom Weber
aae12a4ab5
New tooltips added for some icons - assign, edit user, filter tickets by user, and add email to ignore list.
2021-02-03 18:15:17 -07:00
alligatorbait
c4c43b274f
Template hard coded date filters replaced with Django DATETIME_FORMAT
2021-02-03 12:59:55 -07:00
Garret Wassermann
cd86edce8b
Merge pull request #937 from alligatorbait/datetime
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Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 14:33:06 -05:00
Tom Weber
694b303ebc
Formerly RFC 5322 "r" format changed to "DATETIME_FORMAT"
2021-02-03 11:03:45 -07:00
Tom Weber
a3cc363981
base_js.html moved to load before code using the resource.
2021-02-02 16:08:35 -07:00
alligatorbait
e9ba600554
Template hard coded date filters removed, use Django DATE_FORMAT for customization.
2021-02-01 13:05:39 -07:00
Edgard Pineda
76f697cad3
Fix import of celery decorator "task".
2021-01-31 22:27:37 -03:00
Benbb96
f9d000b953
Fix #926
2021-01-16 23:28:30 +01:00
Hugo DELVAL
bc1c5f6f17
email templates: small typos in french
2021-01-14 18:06:33 +01:00
Michael P. Jung
31a8a9dab4
Update German translation
2021-01-12 13:40:49 +01:00
Garret Wassermann
fcafc77b92
Merge pull request #919 from Benbb96/fix-double-translation
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Fix double translating in Create Ticket Form
2021-01-04 15:55:01 -05:00
bbe
cdfc895bce
Fix the login url by using view names in the demo settings instead of the hardcoded urls.
...
Also remove a duplicate url for 'login'
2021-01-04 20:02:25 +01:00
bbe
1eef8496bb
Remove translation on the template (since it is already done in the form definition)
2021-01-04 19:58:43 +01:00
Garret Wassermann
03c6a5054a
Merge remote-tracking branch 'upstream/master'
2020-12-14 00:39:52 -05:00
Garret Wassermann
662f571d2d
Add accounts/login to urls.py to fix broken url in demo
2020-12-14 00:39:26 -05:00
Garret Wassermann
959fc0f9ba
Merge pull request #911 from koriaf/dev-configurable-file-log
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ifix(email): Create the log file only if required
2020-12-04 11:08:43 -05:00
Evili del Rio
baa763c784
Add support for standard STARTTLS on port 143 (RFC 2595).
...
Signed-off-by: Evili del Rio <evili.del.rio@gmail.com>
2020-12-04 11:49:20 +01:00
Timothy Hobbs
2e867cba87
Remove hard dependency on pinax teams
2020-12-02 01:26:53 +01:00
Arkadiy Korotaev
d2a7bad576
ifix(email): Create the log file only if required
...
+ update some translations
+ update some tests to correctly mock unlink as well
+ fix flake8 errors and sort the imports in email module
+ update some log messages to pass base message + parameters instead of rendered string (works better with Sentry)
2020-11-25 10:31:40 +01:00
Arkadiy Korotaev
4955d983a2
fix(tests): Run tests without the socks components and document their usage
2020-11-24 11:21:51 +01:00
Tom Weber
040a0e8d9d
Enable offline content for timeline3 usage
2020-11-14 12:54:10 -07:00
Tom Weber
f1a4b87dbd
Enable offline content for timeline usage
2020-11-14 11:13:26 -07:00
Tom Weber
87ab8284e2
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 11:32:12 -07:00
Tom Weber
54796e5c4b
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
2020-11-12 07:59:23 -07:00
Arkadiy Korotaev
e9a2313d93
fix(migrations): Rename the migration back due to InconsistentMigrationHistory otherwise
2020-11-10 18:24:16 +01:00
Arkadiy Korotaev
6dd3b07dad
fix(migrations): Fix the 0034 migration for Postgres
2020-11-10 17:41:10 +01:00
bbe
bbdd1844f7
Fix translations
2020-11-05 17:17:11 +01:00
bbe
315cd34864
Create helpdesk-customize to remove 404 error in console.
2020-11-05 16:47:56 +01:00
bbe
ba5847b5bd
Disable Date Range option in Filter Box if the to_date already provided
2020-11-05 16:47:32 +01:00
bbe
f68826496b
Fix the filterBuilderRemove and update var keyword to let or const
2020-11-05 16:46:09 +01:00
bbe
77ab80672f
Reformat ticket_list.html
2020-11-05 16:39:30 +01:00
Garret Wassermann
c9fa0c81c7
Merge pull request #895 from Benbb96/merging-tickets-feature
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New feature: Merging tickets
2020-11-01 13:54:03 -05:00
bbe
4c0b9b073b
revert blocktrans indenting
2020-10-31 18:41:31 +01:00
bbe
1788f2fb84
Update ticketCC views and also reformat HTML files along with some improvements in form errors.
2020-10-31 18:33:41 +01:00
bbe
7564c5739b
Add a clean method on TicketCC model in order to be sure not to add a user who doesn't have an email address.
2020-10-31 18:24:22 +01:00
bbe
177ba8f963
Add test for the add_email_to_ticketcc_if_not_in ticket function
2020-10-31 17:54:29 +01:00
bbe
391cc000b8
Better display for table heading
2020-10-31 00:59:28 +01:00
bbe
ad55d54f2d
Update french translations
2020-10-31 00:15:51 +01:00
bbe
1b8a11f74b
Create test for the merge view
2020-10-30 23:17:40 +01:00
bbe
b3bd23dbff
Add assigned_to attribute to be merged
2020-10-30 23:12:09 +01:00
bbe
41b5715b7d
Add comments and refactor variables names
2020-10-30 22:19:21 +01:00
bbe
00a18d8f54
Restrict possible tickets to merge to the ones that haven't been already merged.
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Also check that all selected tickets are within the same queue.
2020-10-30 20:19:50 +01:00
bbe
da5028d51a
Redirect e-mail for a merged ticket to the ticket it has been merged to
2020-10-30 19:59:16 +01:00
bbe
ffc51f5e8e
Show line breaks in custom field values (when multi lines)
2020-10-30 19:58:01 +01:00
bbe
e8f6756750
Add newline in text part before the footer when sending mail
2020-10-30 19:57:23 +01:00
bbe
5fce1964de
Add email template "merged" thanks to a migration and add merged_to field into the safe ticket context.
2020-10-30 19:56:38 +01:00
bbe
41c1e765c2
add default empty when a ticket custom field value is null
2020-10-29 23:33:22 +01:00
bbe
49735dbcda
Reformat ticket page and show in which ticket it has been merged to
2020-10-29 23:32:51 +01:00
bbe
e1cd9d0f2e
Implement ticket merge feature in ticket list. Create intermediate page to choose which data and custom field values to keep on the main ticket.
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Also add new template tag filter to use the dictionary get function in template.
2020-10-29 23:32:02 +01:00
bbe
9795167d9b
Add merged_to information to ticket
2020-10-29 23:29:16 +01:00
bbe
64a3b146d3
Merge branch 'master' of https://github.com/django-helpdesk/django-helpdesk into master
2020-10-23 16:40:13 +02:00
bbe
58a5387779
Show Due date on public view ticket if it is set.
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Also change default to empty string when a custom field value is None.
2020-10-23 16:24:35 +02:00
bbe
4ee74e6667
Better public create ticket form with the initialization of the datepicker for due date as a media.
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Reformat code to improve readability.
Add an include to get an alert when there are errors in a form.
2020-10-23 16:23:47 +02:00
bbe
dc503b0437
Fix #739
2020-10-23 14:51:53 +02:00
Garret Wassermann
ab5e07e295
Merge pull request #892 from Benbb96/master
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Display custom fields with bootstrap `form-control` css class
2020-10-20 12:11:10 -04:00
bbe
ea558d71f3
Display custom fields with bootstrap form-control css class
2020-10-20 11:51:55 +02:00
Garret Wassermann
c0f1370974
Remove merge text accidentally left in, for #889
2020-10-15 14:35:33 -04:00
Garret Wassermann
46b7f78968
Update web dependencies: jquery, fontawesome, bootstrap
2020-10-14 23:41:43 -04:00
alligatorbait
eca0f16806
bug fix data may be referenced when not set
2020-10-14 16:58:37 -06:00
alligatorbait
628b734451
bug fix ak.baseurl set before ak initialized
2020-10-14 16:46:41 -06:00
Tom Weber
b33ee08d5d
customizable navigation header template available for override
2020-10-13 20:12:09 -06:00
Tom Weber
14b53bb498
Updated references to functions being tested and corrected test named test_get_email_quiet_option
2020-10-13 18:30:01 -06:00
Thomas Weber
58a23fed13
Check user is authenticated and usersettings_helpdesk model is created before attempting to read a tickets_per_page, otherwise use default value
2020-10-13 13:01:18 -06:00
Thomas Weber
d3cb9fdf23
Corrected date_created field to current created field as it exists in models.py
2020-10-13 11:20:58 -06:00
Thomas Weber
39d810778a
filter import updated to Django recommended syntax, changed to decorator, and only filter user field if authenticated
2020-10-13 11:20:09 -06:00
Garret Wassermann
df4024dbb3
Merge branch 'master' into master
2020-10-13 03:38:36 -04:00
Garret Wassermann
c9e0a51d78
Merge pull request #881 from Benbb96/fix-errors-on-master
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Fix errors on 0.3.x branch especially relating to django 3.x
2020-10-13 03:35:42 -04:00
alligatorbait
937a048a9b
Updated load static in templates to current syntax
2020-10-12 16:30:25 -06:00
alligatorbait
f9f975932b
available_attrs was removed from Django as it was only used as a Python 2 bug workaround
2020-10-12 16:11:07 -06:00
alligatorbait
e50225a67c
remove missing import and usage of apply_query
2020-10-12 15:57:00 -06:00
Garret Wassermann
6b335590e6
Merge bugfixes from 0.2.23-devel
2020-10-12 03:19:46 -04:00
Garret Wassermann
5d70fc167d
Merge pull request #882 from TurnrDev/hotfix/migrations
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Missing Migrations for 0.2.22 for boolean fields
2020-10-11 13:22:35 -04:00
Jay Turner
306446b389
Fixes a missing migrations messages in 0.2.22 which is caused by the careless changing of strings in models
2020-10-10 13:28:27 +01:00
Benbb96
37713db32a
Show username of ticket's owner in ticket_list if user has no full name nor email
2020-10-08 22:47:52 +02:00
Benbb96
5b44a3aca6
Fix an error when creating a ticket with a submitter email that is shared by multiple users
2020-10-08 22:34:45 +02:00
Benbb96
d7f4ca4137
Fix the call the user setting for tickets per page
2020-10-08 22:34:40 +02:00
Benbb96
d80c70735a
Remove unused imports and fix errors like variables which were removed or renamed or call to function apply_query which doesn't exist anymore.
2020-10-08 22:07:49 +02:00
Garret Wassermann
720860fe54
Merge pull request #869 from alligatorbait/0.2.x
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Verify ticket.assigned_to is set before attempting to access id property
2020-10-08 01:26:10 -04:00
Benbb96
ecc7dcdc17
Fix tests
2020-10-08 00:48:03 +02:00
bbe
bcec57dafe
Display total row in report output.
2020-10-05 11:15:22 +02:00
Thomas Weber
b772c6097b
Verify ticket.assigned_to is set before attempting to access id property
2020-08-25 16:11:50 -06:00
Garret Wassermann
0774692742
Merge pull request #862 from typonaut/patch-4
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Update kb_category.html, Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 13:11:32 -04:00
typonaut
ff171e3c38
Update kb_item.html
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Standardises output between KB listing and KB item, captures problem where there may be no votes cast.
2020-08-19 18:07:46 +01:00
typonaut
67bd484a35
Update kb_category.html
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Standardises output between KB listing and KB items rating display (so that both are "n/10", where the listing was previously a float), and captures case where there may be no votes cast.
2020-08-19 18:02:20 +01:00
chris hellberg
c66d523f66
Added endblock statement to ticket_list.html
2020-08-18 11:55:45 -04:00
chris hellberg
e6847e916e
added cancel changes button to edit ticket page
2020-08-16 14:49:30 -04:00
Garret Wassermann
41b9f38ab6
Merge pull request #854 from typonaut/patch-2
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Update kb_category.html - space after colon in H2 heading.
2020-08-15 13:28:06 -04:00
typonaut
604306d738
Update kb_item.html
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Fixed a minor typo: space after colon in H2 heading
2020-08-15 16:30:58 +01:00
typonaut
eef16be1a4
Update kb_category.html
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Fixed a minor typo: space after colon in H2 heading.
2020-08-15 16:28:29 +01:00
Timothy Hobbs
ba321462c3
Attempted fix for #849
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Probably fixes #849
2020-08-07 13:03:16 +02:00
Garret Wassermann
2f788f2597
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
2020-07-30 04:46:15 -04:00
Garret Wassermann
2a3fc0894d
Rename and document the maximum email attachment size setting, to address #846
2020-07-30 02:54:03 -04:00
Garret Wassermann
981eb323c2
Try a real fix for #832 , parse comma in email sender
2020-07-30 02:43:27 -04:00
Derek Chen
0c85a0d2a8
fix Chinese spell and add some messages
2020-07-30 12:00:09 +08:00
Garret Wassermann
6a73fd7cef
Better handling of sender email
2020-07-27 21:47:32 -04:00
Garret Wassermann
03ab0eb438
Pycodestyle fixes
2020-07-27 20:49:31 -04:00
Garret Wassermann
7eae003e5d
Use python getadddresses() function to better handle UTF-8, to address #832
2020-07-27 20:43:05 -04:00
Garret Wassermann
0a712381e0
Set default attachment permissions to 0700, to address #591
2020-07-27 19:50:25 -04:00
Arkadiy Korotaev
cf98b4a8e9
fix(public): Fix the public ticket creation by passing user or None to the form.save() method
2020-07-20 16:43:55 +02:00
Garret Wassermann
fcde14b82c
Fix pycodestyle warnings
2020-07-20 08:10:10 -04:00
Garret Wassermann
46a5982184
ensure log handler is freed, #844
2020-07-20 08:05:35 -04:00
Garret Wassermann
c5226e983e
Merge pull request #844 from koriaf/dev-log-handler
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fix<process_email>: free the log file handler after it's not used anymore
2020-07-20 07:58:05 -04:00
Garret Wassermann
ee4b32254f
Merge pull request #837 from Benbb96/patch-1
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Fix javascript buttons for bulk select all/none/inverse in ticket_list by using prop() instead of attr()
2020-07-07 11:53:13 -04:00
Benbb96
95feded289
Update ticket_list.html
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Fix Keyword filter box which didn't show up even if it is in saved query.
2020-07-07 11:04:31 +02:00
bbe
d961b2b692
Fix KnowledgeBase item score
2020-06-29 14:47:37 +02:00
Benbb96
1765eb7004
Update ticket_list.html
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Fix javascript buttons for bulk select all/none/inverse
2020-06-19 10:05:29 +02:00
bbe
ff77aa0fe3
A ticket cannot depends on itself or on a ticket already depending on it
2020-06-12 15:34:39 +02:00
