Daniele Scasciafratte
|
a50ef874cd
|
feat(rest): added documentation
|
2022-05-02 17:29:44 +02:00 |
|
Garret Wassermann
|
d1187b02fa
|
Merge in bugfixes and features from 0.3.4 release including new api
|
2022-04-23 02:10:58 -04:00 |
|
Garret Wassermann
|
fcab3506b0
|
Merge branch 'stable' into new-option-fields
|
2022-04-22 06:32:32 -04:00 |
|
Daniele Scasciafratte
|
de9c5a709e
|
feat(fields): no time spent
|
2022-04-20 16:36:37 +02:00 |
|
Daniele Scasciafratte
|
041308d074
|
feat(docs): updated
|
2022-04-20 15:47:36 +02:00 |
|
Daniele Scasciafratte
|
479451ccac
|
feat(docs): updated
|
2022-04-20 15:39:27 +02:00 |
|
Benbb96
|
dc60d8a7f9
|
Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it
|
2022-04-15 00:05:51 +02:00 |
|
Benbb96
|
7e5ff05b02
|
Update documentation
|
2022-04-11 00:23:22 +02:00 |
|
Benbb96
|
25b1e1e5bd
|
Add a sentence about custom fields
|
2022-04-07 00:48:50 +02:00 |
|
Benbb96
|
b8451eef16
|
Add an API section in documentation + fix small things
|
2022-04-07 00:43:00 +02:00 |
|
Garret Wassermann
|
5ca1f39c23
|
Update versions and copyrights to begin the 0.4 release dev cycle
|
2021-10-18 01:16:39 -04:00 |
|
Garret Wassermann
|
122d8f7b6a
|
Update documentation for 0.3.0 release, restrict support to python 3.8+ because earlier pythons are no longer supported upstream anyway
|
2021-10-17 23:49:16 -04:00 |
|
Garret Wassermann
|
00edddbaad
|
Update docs to recommend using django 3.2 LTS
|
2021-08-20 02:12:55 -04:00 |
|
Garret Wassermann
|
1559333993
|
Fix some docs and migrations in prep for 0.3 release, see #878
|
2021-08-20 02:05:21 -04:00 |
|
Timothy Hobbs
|
f4b7e899fa
|
Change query arg delimiter from ; to &
|
2021-08-19 22:00:01 +02:00 |
|
Renato
|
563b28ed14
|
Merge branch 'master' into pinax-remove
|
2021-08-04 11:19:14 -03:00 |
|
Arkadiy Korotaev
|
2b4c82fd1b
|
fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs
|
2021-04-19 21:15:24 +02:00 |
|
Arkadiy Korotaev
|
1713a86870
|
feat(forms): Ability to provide custom public ticket form
|
2021-03-02 12:06:21 +01:00 |
|
Timothy Hobbs
|
2e867cba87
|
Remove hard dependency on pinax teams
|
2020-12-02 01:26:53 +01:00 |
|
alligatorbait
|
16c70d38cd
|
Update Django versions supported and one format error in file
|
2020-10-14 15:06:56 -06:00 |
|
Tom Weber
|
d21faf77af
|
customizable navigation header documentation
|
2020-10-13 21:00:24 -06:00 |
|
Tom Weber
|
e03bbe3f65
|
customizable navigation header documentation
|
2020-10-13 20:53:31 -06:00 |
|
Garret Wassermann
|
6b335590e6
|
Merge bugfixes from 0.2.23-devel
|
2020-10-12 03:19:46 -04:00 |
|
typonaut
|
3e91f35986
|
Update configuration.rst, again
Improved documentation on e-mail check interval, added documentation on locale.
|
2020-10-08 16:12:35 +01:00 |
|
typonaut
|
e83b00674f
|
Update configuration.rst
Adds documentation as to the function of "E-Mail Check Interval" and its interaction with a crontab.
|
2020-10-08 03:18:50 +01:00 |
|
Garret Wassermann
|
22d3a59390
|
Apply patch for #853
|
2020-08-30 06:59:48 -04:00 |
|
typonaut
|
5d80a689d9
|
Update configuration.rst
Added a couple of sentences to explain that creation of a queue is a prerequisite for automatically creating tickets from e-mail.
|
2020-08-15 16:16:30 +01:00 |
|
Garret Wassermann
|
2f788f2597
|
Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup
|
2020-07-30 04:46:15 -04:00 |
|
Garret Wassermann
|
2a3fc0894d
|
Rename and document the maximum email attachment size setting, to address #846
|
2020-07-30 02:54:03 -04:00 |
|
Garret Wassermann
|
0a712381e0
|
Set default attachment permissions to 0700, to address #591
|
2020-07-27 19:50:25 -04:00 |
|
Devon Findlay
|
eb38c7dee4
|
Fixing type in install.rst
pinax.inviations -> pinax.invitations
Small typo fixed
|
2020-05-07 20:17:16 +01:00 |
|
Timothy Hobbs
|
cd0af7e0f5
|
Document new teams code
|
2020-01-27 20:01:57 +01:00 |
|
Timothy Hobbs
|
ecbb91b861
|
Private kb categories
|
2020-01-27 17:37:59 +01:00 |
|
Timothy Hobbs
|
8f59bfcc3c
|
Update integration docs with info about iframe
|
2020-01-20 13:22:45 +01:00 |
|
Timothy Hobbs
|
b862732512
|
Remove "classic" code path and always use datatables for ticket lists
|
2019-10-08 17:54:59 +02:00 |
|
Garret Wassermann
|
7f27eb9428
|
Merge 0.2.17 release into develop
|
2019-08-27 21:53:25 -04:00 |
|
Garret Wassermann
|
073ebaba80
|
Update documentation for custom field search
|
2019-08-27 21:37:39 -04:00 |
|
Jachym Cepicky
|
d4f1f85b29
|
Markdown for Knowledge base, ticket and comments.
Removed markdown-deux
|
2019-03-06 14:42:57 +01:00 |
|
Garret Wassermann
|
9c44375626
|
Update copyright and version info for docs/conf.py
|
2019-01-31 04:43:19 -05:00 |
|
Garret Wassermann
|
1af01b275f
|
Update docs for bootstrap4form for #682
|
2018-12-27 17:26:03 -05:00 |
|
Timothy Hobbs
|
1c24d88680
|
Enable better ticket form pre-filling
|
2018-12-27 16:39:31 +01:00 |
|
Garret Wassermann
|
625a8e85f0
|
Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation
|
2018-12-21 16:30:43 -05:00 |
|
Garret Wassermann
|
28996c05b7
|
Merge upstream develop
|
2018-12-15 13:38:54 -05:00 |
|
Timothy Hobbs
|
e96f1559e7
|
Add celery task for get_email
Allows you to get_email even without cron, thus enabling the use of django-helpdesk of cronless PaaS services.
|
2018-11-08 14:39:37 +01:00 |
|
Garret Wassermann
|
107805defd
|
Added some documentation about the new helpdesk-customize.css override, to address #610
|
2018-09-09 00:03:34 -04:00 |
|
Garret Wassermann
|
dff14d40d3
|
Merge 0.2.8 bugfixes
|
2018-07-03 00:59:33 -04:00 |
|
Garret Wassermann
|
fbe725a22f
|
Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611
|
2018-06-27 02:49:55 -04:00 |
|
Garret Wassermann
|
54a6b1d21b
|
Merge 0.2.7 bugfixes
|
2018-03-04 04:01:48 -05:00 |
|
Garret Wassermann
|
1406c2a719
|
Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597
|
2018-02-28 16:23:01 -05:00 |
|
ssboy
|
56d287cecd
|
line 74 ... - run syncdb + run migrate
i think syncdb is obsolete from 1.9 ... or not?
|
2018-02-10 09:43:26 +01:00 |
|
Arne Brutschy
|
1b7214a797
|
Added documentation for public form defaults
|
2018-01-10 18:44:15 +01:00 |
|
Garret Wassermann
|
142c291afb
|
Merge 0.2.4 bugfixes
|
2017-12-18 00:45:36 -05:00 |
|
Garret Wassermann
|
5502333a4c
|
Add warning about changing the email subject template, to address issue brought up in #577
|
2017-12-17 23:41:53 -05:00 |
|
Garret Wassermann
|
92b43ef495
|
Merge master 0.2.3 bugfixes into develop
|
2017-12-09 23:02:12 -05:00 |
|
Garret Wassermann
|
47c1a7b1c3
|
Merge branch 'upstream/0.2.x', to merge #566
|
2017-11-03 01:15:21 -04:00 |
|
nicoamaro
|
d7fbcf02d9
|
Update install.rst
|
2017-11-02 15:55:51 -03:00 |
|
Garret Wassermann
|
3a1bd76e75
|
Merge custom staff filter, PR #239
|
2017-10-30 03:17:40 -04:00 |
|
Garret Wassermann
|
8ba2614a96
|
Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting
|
2017-10-24 01:20:15 -04:00 |
|
Garret Wassermann
|
56f32022af
|
Add dependency info and explicit warning of dropping py2 support to the install docs
|
2017-09-14 00:37:00 -04:00 |
|
Garret Wassermann
|
f5aec2d385
|
Update docs for minimum of Django 1.11, set release version to 0.2.0 and change primary maintainer to gwasser
|
2017-08-30 15:54:19 -04:00 |
|
Garret Wassermann
|
8a49babfe5
|
Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530
|
2017-07-16 19:30:59 -04:00 |
|
Garret Wassermann
|
03b5e41b42
|
#184: provide more explicit install documentation for using MySQL with UTF-8 collation
|
2017-04-16 03:31:45 -04:00 |
|
Garret Wassermann
|
a69cf25c71
|
Rework README and CONTRIBUTING to remove redundancy. Some README statements moved to install docs instead.
|
2017-03-20 03:19:53 -04:00 |
|
Garret Wassermann
|
64076237ee
|
Remove last line of LICENSE to see if GitHub will detect it automatically and display it site; updated README and docs/license.rst to more clearly spell out license and 3rd-party licenses
|
2017-03-20 03:17:26 -04:00 |
|
Garret Wassermann
|
4eb70841e8
|
Merge pull request #486 from gwasser/449_contributing_docs
Update CONTRIBUTING for Testing Requirements, and update supported Python/Django combinations in docs index.rst
|
2017-02-15 20:06:23 -05:00 |
|
Garret Wassermann
|
492e25c77b
|
Update docs to say Python 3.4+ since that's what we current do testing against
|
2017-02-15 20:03:08 -05:00 |
|
Garret Wassermann
|
ea30d1845e
|
Moved contributing.rst to CONTRIBUTING in the top-level directory, added language on required tests for new pull requests, for #449
|
2017-02-10 23:20:59 -05:00 |
|
Garret Wassermann
|
1c5f525b58
|
Update doc index to say Django 1.8+ required, instead of 1.7+
|
2017-02-10 16:42:40 -05:00 |
|
Garret Wassermann
|
3740cd5ddc
|
Update docs to add SITE_ID, to address #481
|
2017-02-10 16:17:16 -05:00 |
|
Jonathan Barratt
|
b5feeb7ee9
|
Make SOCKS-proxy support global for all queues under Py3
Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
|
2017-01-14 01:25:17 +07:00 |
|
Garret Wassermann
|
97a24fbe22
|
Ensure that local files are deleted after processing, and add some information about it to the install.rst documentation
|
2016-11-12 11:32:04 +07:00 |
|
Alex Barcelo
|
53ed0d3a2c
|
Remove all the deprecated API related files and references
|
2016-10-29 08:50:13 +02:00 |
|
Alex Barcelo
|
89a6ae01b8
|
Fixing style (according to branch 'autocodestyle') + quicktest
|
2016-10-24 08:04:31 +02:00 |
|
Alex Barcelo
|
c1330bc0c7
|
Updating documentation for Django 1.10 support and settings
|
2016-10-20 08:26:31 +02:00 |
|
Alex Barcelo
|
afd6ebad74
|
Merge current 'master' state into urls_app_name
|
2016-10-19 15:26:04 +02:00 |
|
meomap
|
96f4fecb71
|
add setting for fallback locale
|
2016-10-14 15:04:28 +07:00 |
|
Ross Poulton
|
138904bf8b
|
Update project URLs per #424
|
2016-10-12 11:14:10 +11:00 |
|
Jan Henrik Hasselberg
|
4e9bfb6335
|
django.contrib.sites is an requirement
Documentation example should point out django.contrib.sites is a requirement. I thought "sites" was optional looking at example first time.
|
2016-06-23 06:58:27 +02:00 |
|
Mitchel Humpherys
|
fe261a1e54
|
install.rst: Fix typo
setnd => send
|
2016-05-15 00:55:59 -07:00 |
|
Alex Barcelo
|
f5ecb67b22
|
fixing documentation for Django 1.8 and its namespace behaviour
|
2015-12-22 10:29:48 +01:00 |
|
Ross Poulton
|
ca1690becb
|
Deprecate custom API (see #198)
|
2015-12-22 11:28:00 +11:00 |
|
Alex Seeholzer
|
a5c05cff74
|
added HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings;
|
2015-12-21 13:58:28 +01:00 |
|
Alex Barcelo
|
830fcbe796
|
updating documentation regarding membership/permission
|
2015-12-16 22:27:06 +01:00 |
|
Ross Poulton
|
9c249a818b
|
Update docs & tests for Python 2.7/3.3+ and Django 1.7+
|
2015-12-16 10:35:00 +11:00 |
|
Francisco Capdevila
|
3bc7ed64ee
|
Fix typo
|
2015-09-14 09:47:40 -03:00 |
|
Alex Seeholzer
|
42f478b98c
|
Merge squashed fixes from flinz/per-queue-staff-membership:
-renamed migration 0005 to 0004 and referenced 0003 instead of 0004 from it.
-Corrected spelling and rephrased docs for queue membership feature.
|
2015-06-12 17:41:15 +07:00 |
|
Jonathan Barratt
|
bfcd8fc024
|
Add ability to restrict users' access by queue if so configured, and migration and tests for same.
|
2015-06-12 12:23:39 +07:00 |
|
Jonathan Barratt
|
caa1ec242a
|
Update install.rst
Change example urls.py URL patterns from raw tuples to url(...) calls, for Django 1.8 (and possibly 1.5+) compatibility.
|
2015-06-03 13:04:46 +07:00 |
|
Ross Poulton
|
5e0ee1e37c
|
Add bootstrapform to install docs. Closes #307.
|
2015-02-23 14:24:53 +11:00 |
|
Ross Poulton
|
ae146c2e7f
|
Remove reference to django.contrib.markup in install docs. (#255)
|
2015-02-23 14:22:28 +11:00 |
|
Ross Poulton
|
afe6335995
|
Add install instructions for email templates. Fixes #294.
|
2015-02-14 11:10:20 +11:00 |
|
TreeNode
|
aea8ff35a6
|
PySocks removed from requirements and doc update
|
2014-12-11 01:43:54 +02:00 |
|
Ross Poulton
|
68cc1b1e8e
|
Fix esclation description
Escalation is based on days a ticket has been active, not hours. Fixed config, closes #280. Thanks @J-A-M
|
2014-11-21 13:00:37 +11:00 |
|
Ross Poulton
|
fdd715795f
|
Remove unused tickets (part of #200); closes #253
|
2014-09-10 09:02:14 +10:00 |
|
Stefano Brentegani
|
4ed8f11754
|
merge HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK into HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE
|
2014-08-01 07:20:43 +02:00 |
|
Stefano Brentegani
|
b1b89d1d6f
|
replace all explicit uses of HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE in helpdesk.views.staff
|
2014-07-30 06:58:57 +02:00 |
|
Stefano Brentegani
|
97c317f83d
|
add tests, example
|
2014-07-28 06:47:19 +02:00 |
|
Stefano Brentegani
|
8666bf57e5
|
Merge branch 'master' into custom-staff-filter
|
2014-07-26 14:10:07 +02:00 |
|
Stefano Brentegani
|
fb6b35a724
|
Merge branch 'master' into custom-staff-filter
Conflicts:
docs/settings.rst
helpdesk/views/staff.py
|
2014-07-22 06:47:50 +02:00 |
|
Stefano Brentegani
|
fd0ab29dfc
|
use naturaltime for elapsed times (resolves #229)
|
2014-07-21 10:21:33 +02:00 |
|